Danesbury Park Road, Welwyn, AL6 9SN
View Full Details of Heath LodgeVery helpful, pleasant and polite staff. Lots of food and drink being offered. Shower facilities could be better equipped for ease of use for residents.
My Dad has been in Heath Lodge for some months inbetween hospital stays and I have nothing but admiration for the lovely staff and nurses that have helped to take care of my Dad. They are always polite,kind and very respectful and have given me great peace of mind that my Dad is being looked after and given the care and support he needs. The home is clean and homely and the food is very good. I have nothing but admiration and the greatest of thanks for the way you have and continue to take care of my Dad and honestly cannot Thankyou enough for your kindness and humility. A lovely care home and genuinely lovely people .
My dad received fantastic care from all the staff and management, and really looked after him right up to his death. Could not say enough good things about them all.
The care was second to none, kind and considerate and always professional. This was the best place for my family. Thank you for taking such good care of her and us.
I cannot express my gratitude enough to ALL the staff from the cleaner, management and carers. Everyone is amazing and so caring. My mother has never been so happy. The care given here has made my life so much easier as I know she is so well cared for I am so grateful to everyone in this amazing home. Many, many thanks to ALL the staff. My mum has been happier the last year since she has been here than in the 3 years previous to this.
Could not ask for a better care home, mum as been well looked after. The staff are all very helpful and caring. Food been good, very clean and tidy. Small garden but lovely to sit in while the sun been shining.
Mum has had a traumatic few years as her physical condition declined. She has now found her forever home at Heath Lodge, and for her family, this is fantastic. The standard of care is excellent. Mum is content and very comfortable. Communication is also excellent. Sadly, I have had to deal with other elderly relatives in this situation, and I can honestly say Heath Lodge is by far the best in every respect. Keep up the good work.
My mother was well looked after. Her needs were met on every occasion. The staff are amazing, they showed support and empathy to both my mother and us, her family. Beautiful home.
Very pleasant energy and atmosphere and all residents look very calm and happy.
My wife has been in Heath Lodge for 17 months and has been bedridden for the last 10 months. The atmosphere in Heath Lodge is very efficient, but at the same time welcoming and positive. The management, nurses and carers are all very conscientious and helpful and have a respectful but kind and friendly relationship with the residents. The premises are kept clean and residents' personal clothes are changed and cleaned every day. My wife has to be fed now but care is taken to ensure she does not become dehydrated. An excellent nursing care home.
The team at Heath Lodge are always friendly and welcoming. They always make time to chat to me about mum and she appears comfortable and generally settled.
Mums had amazing care at Heath Lodge Care Home WGC, from the office staff to the care staff and the friendly cleaners. Nothing is to much trouble we thought we were going to lose mum before Christmas and they all were so lovely with the family and mum and she has now improved and put on weight and her health has settled down thanks to the dedication of everyone in the care home and one member off staff in particular has been amazing. Thank you so much again.
My dad wasn't encouraged to use the dining room or lounge area and spent far to long lying in bed getting more and more depressed. The rooms throughout were dark and gloomy. The nursing staff available were in the communal area so no privacy about discussing things. Some staff were caring and professional but by dad didn't get overall quality care.
My dad experienced excellent care throughout his stay at Heath Lodge care home. Staff were consistently kind, considerate and patient at all times. A huge thank you to everyone for their kindness during dad's stay. A particular thank you to care manager for ensuring my dad's experience was a happy one - and for looking after all of us too!
I highly recommend Heath Lodge. My father was admitted in April 2023 and we were apprehensive but we needn't of worried from the first day we were put at ease. His care was exceptional we were treated wonderfully by all staff. Nothing was too much trouble. Every member of staff from management carers cleaners laundry and catering were amazing. The last week of his life we spent very long days with him. The staff cared for us as much as him. Thank you for everything.
My mum came to Heath Lodge on the 20th January and I must say the staff are excellent especially certain individuals they have been very and supportive and helpful. I am very happy for my Mum to stay here as I am very happy with everyone here and the quality of care.
Food very good and ample. Staff are very attentive to needs.
My mother received excellent care, the staff are very kind, friendly and caring. Many thanks.
I can't thank all the staff at Heath Lodge enough for the outstanding care they show my Mother. Her room is like a home away from home and the care the staff from the top down give her is second to none. She is so content and smiles all the time now and I wouldn't like to see her anywhere else. Thank you all.
The standard of the home is very good. The carers, nurses and management are excellent. I cannot thank them enough for what they have done for me.
Very helpful, pleasant and polite staff. Lots of food and drink being offered. Shower facilities could be better equipped for ease of use for residents.
My Dad has been in Heath Lodge for some months inbetween hospital stays and I have nothing but admiration for the lovely staff and nurses that have helped to take care of my Dad. They are always polite,kind and very respectful and have given me great peace of mind that my Dad is being looked after and given the care and support he needs. The home is clean and homely and the food is very good. I have nothing but admiration and the greatest of thanks for the way you have and continue to take care of my Dad and honestly cannot Thankyou enough for your kindness and humility. A lovely care home and genuinely lovely people .
My dad received fantastic care from all the staff and management, and really looked after him right up to his death. Could not say enough good things about them all.
The care was second to none, kind and considerate and always professional. This was the best place for my family. Thank you for taking such good care of her and us.
I cannot express my gratitude enough to ALL the staff from the cleaner, management and carers. Everyone is amazing and so caring. My mother has never been so happy. The care given here has made my life so much easier as I know she is so well cared for I am so grateful to everyone in this amazing home. Many, many thanks to ALL the staff. My mum has been happier the last year since she has been here than in the 3 years previous to this.
Could not ask for a better care home, mum as been well looked after. The staff are all very helpful and caring. Food been good, very clean and tidy. Small garden but lovely to sit in while the sun been shining.
Mum has had a traumatic few years as her physical condition declined. She has now found her forever home at Heath Lodge, and for her family, this is fantastic. The standard of care is excellent. Mum is content and very comfortable. Communication is also excellent. Sadly, I have had to deal with other elderly relatives in this situation, and I can honestly say Heath Lodge is by far the best in every respect. Keep up the good work.
My mother was well looked after. Her needs were met on every occasion. The staff are amazing, they showed support and empathy to both my mother and us, her family. Beautiful home.
Very pleasant energy and atmosphere and all residents look very calm and happy.
My wife has been in Heath Lodge for 17 months and has been bedridden for the last 10 months. The atmosphere in Heath Lodge is very efficient, but at the same time welcoming and positive. The management, nurses and carers are all very conscientious and helpful and have a respectful but kind and friendly relationship with the residents. The premises are kept clean and residents' personal clothes are changed and cleaned every day. My wife has to be fed now but care is taken to ensure she does not become dehydrated. An excellent nursing care home.
The team at Heath Lodge are always friendly and welcoming. They always make time to chat to me about mum and she appears comfortable and generally settled.
Mums had amazing care at Heath Lodge Care Home WGC, from the office staff to the care staff and the friendly cleaners. Nothing is to much trouble we thought we were going to lose mum before Christmas and they all were so lovely with the family and mum and she has now improved and put on weight and her health has settled down thanks to the dedication of everyone in the care home and one member off staff in particular has been amazing. Thank you so much again.
My dad wasn't encouraged to use the dining room or lounge area and spent far to long lying in bed getting more and more depressed. The rooms throughout were dark and gloomy. The nursing staff available were in the communal area so no privacy about discussing things. Some staff were caring and professional but by dad didn't get overall quality care.
My dad experienced excellent care throughout his stay at Heath Lodge care home. Staff were consistently kind, considerate and patient at all times. A huge thank you to everyone for their kindness during dad's stay. A particular thank you to care manager for ensuring my dad's experience was a happy one - and for looking after all of us too!
I highly recommend Heath Lodge. My father was admitted in April 2023 and we were apprehensive but we needn't of worried from the first day we were put at ease. His care was exceptional we were treated wonderfully by all staff. Nothing was too much trouble. Every member of staff from management carers cleaners laundry and catering were amazing. The last week of his life we spent very long days with him. The staff cared for us as much as him. Thank you for everything.
My mum came to Heath Lodge on the 20th January and I must say the staff are excellent especially certain individuals they have been very and supportive and helpful. I am very happy for my Mum to stay here as I am very happy with everyone here and the quality of care.
Food very good and ample. Staff are very attentive to needs.
My mother received excellent care, the staff are very kind, friendly and caring. Many thanks.
I can't thank all the staff at Heath Lodge enough for the outstanding care they show my Mother. Her room is like a home away from home and the care the staff from the top down give her is second to none. She is so content and smiles all the time now and I wouldn't like to see her anywhere else. Thank you all.
The standard of the home is very good. The carers, nurses and management are excellent. I cannot thank them enough for what they have done for me.