Heath Lodge

Danesbury Park Road, Welwyn AL6 9SN
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9.8 132 Reviews
  • Heath Lodge, Welwyn
Sharing grounds with Autumn Vale, Heath Lodge is a period Tudor style residential and nursing care home set in stunning landscaped gardens in Welwyn. Heath Lodge offers first class care for residents. Each resident enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable and fulfilling as possible.

Contact the home for information and you’ll find a huge range of facilities on offer, including hairdressing facilities, chiropody, dental/eye care as well as a host of social activities to keep residents busy.

'It’s what’s inside that counts' is what's important about care homes, and what people love about Heath Lodge. Care workers are the heart of the business. Heath Lodge has long standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment/their residents' home.

The home's mission is to enhance the lives of residents in their care by bringing them joy, happiness and fulfilment, by providing the highest quality of care and services, whilst always striving for excellence.

Residents will also benefit from:

-        Sensory Garden
-        Country location
-        Modern Bedroom Furniture
-        Single or Double
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • Self-Funded Nursing Care: £1600 – £1600
  • Self-Funded Nursing Dementia Care: £1600 – £1600
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1800

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Heath Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Mihaela Constantinescu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, Social services, Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Single Rooms with Ensuite Wet Room (67)

Visiting

  • No restricted visiting hours
    weekend visit- allowed

Parking

  • Parking spaces available

Heath Lodge Reviews (132)

9.8

Heath Lodge has a Review Score of 9.8 (9.779) out of 10, based on 58 reviews in the last 2 years.
Over all time Heath Lodge has 132 reviews.

Overall Experience
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  • 4
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Date Published
  • 132
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Reviewer Connection to Heath Lodge
  • 46
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Total of 132, showing 1-20
Review from Katie B (Resident) assisted by family/friend published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So far during my stay, the day staff have been excellent, and nothing is too much trouble. They're so caring and cheerful.
Apart from this, I feel caring tasks during the nighttime have been overlooked somewhat.
Reply from Mihaela Constantinescu, Home Manager at Heath Lodge

Thank you for sharing your feedback. I'm pleased to hear you've found the day staff caring and cheerful, and I will share your comments about the night care with the team.

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Review from L L (Son of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful, pleasant and polite staff. Lots of food and drink being offered. Shower facilities could be better equipped for ease of use for residents.
Reply from Mihaela, Home Manager at Heath Lodge

Thank you for your positive comments and for your feedback, which we take on board.

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Review from Clare M (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been in Heath Lodge for some months inbetween hospital stays and I have nothing but admiration for the lovely staff and nurses that have helped to take care of my Dad. They are always polite,kind and very respectful and have given me great peace of mind that my Dad is being looked after
and given the care and support he needs.


The home is clean and homely and the food is very good.


I have nothing but admiration and the greatest of thanks for the way you have and continue to take care of my Dad and honestly cannot Thankyou enough for your kindness and humility.


A lovely care home and genuinely lovely people .

Reply from Mihaela, Home Manager at Heath Lodge

Thank you so much for such kind words. It is our pleasure to care for dad. Best wishes.

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Review from N L (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad received fantastic care from all the staff and management, and really looked after him right up to his death. Could not say enough good things about them all.
Reply from Mihaela, Home Manager at Heath Lodge

Thank you for sharing your experience and for entrusting us with the care of your dad. Wishing you all the very best.

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Review from K B (Granddaughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care was second to none, kind and considerate and always professional. This was the best place for my family. Thank you for taking such good care of her and us.
Reply from Mihaela, Home Manager at Heath Lodge

Thank you for your kind words! Best wishes to you and your family.

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Review from Leander C (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express my gratitude enough to ALL the staff from the cleaner, management and carers. Everyone is amazing and so caring. My mother has never been so happy. The care given here has made my life so much easier as I know she is so well cared for I am so grateful to everyone in this amazing home.
Many, many thanks to ALL the staff. My mum has been happier the last year since she has been here than in the 3 years previous to this.
Reply from Michaela Constantinescu, Home Manager at Heath Lodge

Thank you so much for your wonderful words. Best wishes, Home Manager

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Review from Gary S (Son of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not ask for a better care home, mum as been well looked after.
The staff are all very helpful and caring. Food been good, very clean and tidy.
Small garden but lovely to sit in while the sun been shining.
Reply from Mihaela Constantinescu, Home Manager at Heath Lodge

Thank you for your lovely message. We truly appreciate your kind words and will be sure to share your positive feedback with the team at Heath Lodge Care Centre. Best Wishes

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Review from Jan R (Daughter of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has had a traumatic few years as her physical condition declined. She has now found her forever home at Heath Lodge, and for her family, this is fantastic. The standard of care is excellent. Mum is content and very comfortable. Communication is also excellent. Sadly, I have had to deal with other
elderly relatives in this situation, and I can honestly say Heath Lodge is by far the best in every respect. Keep up the good work.
Reply from Mihaela Constantinescu, Home Manager at Heath Lodge

Thank you so much for your heartfelt review. Kind regards

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Review from Clare K (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was well looked after. Her needs were met on every occasion. The staff are amazing, they showed support and empathy to both my mother and us, her family. Beautiful home.
Reply from Mihaela Constantinescu, Home Manager at Heath Lodge

Thank you for your kind words about our home. Warm wishes

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Review from L J (Son of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant energy and atmosphere and all residents look very calm and happy.
Reply from Mihaela, Home Manager at Heath Lodge

Thank you for leaving us a review! Regards

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Review from R A (Husband of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Heath Lodge for 17 months and has been bedridden for the last 10 months. The atmosphere in Heath Lodge is very efficient, but at the same time welcoming and positive. The management, nurses and carers are all very conscientious and helpful and have a respectful but kind and friendly
relationship with the residents. The premises are kept clean and residents' personal clothes are changed and cleaned every day. My wife has to be fed now but care is taken to ensure she does not become dehydrated. An excellent nursing care home.
Reply from Mihaela, Home Manager at Heath Lodge

Thank you for your positive comments about our home.

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Review from D L (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Heath Lodge are always friendly and welcoming. They always make time to chat to me about mum and she appears comfortable and generally settled.
Reply from Mihaela Constantinescu, Home Manager at Heath Lodge

Thank you for your lovely review. I am delighted to hear your mum feels settled at Heath Lodge. Warm regards

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Review from Danny S (Son of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mums had amazing care at Heath Lodge Care Home WGC, from the office staff to the care staff and the friendly cleaners.
Nothing is to much trouble we thought we were going to lose mum before Christmas and they all were so lovely with the family and mum and she has now improved and put on weight and
her health has settled down thanks to the dedication of everyone in the care home and one member off staff in particular has been amazing.


Thank you so much again.

Reply from Mihaela Constantinescu, Home Manager at Heath Lodge

Thank you for your kind words. I am happy to hear our team's dedication has made a positive difference. Best wishes

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Review from J B (Son of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
My dad wasn't encouraged to use the dining room or lounge area and spent far to long lying in bed getting more and more depressed.
The rooms throughout were dark and gloomy. The nursing staff available were in the communal area so no privacy about discussing things.
Some staff were caring and professional
but by dad didn't get overall quality care.
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Review from J B (Son of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad experienced excellent care throughout his stay at Heath Lodge care home. Staff were consistently kind, considerate and patient at all times. A huge thank you to everyone for their kindness during dad's stay. A particular thank you to care manager for ensuring my dad's experience was a happy one
- and for looking after all of us too!
Reply from Mihaela, Home Manager at Heath Lodge

You are most welcome, it was our pleasure to be of service. Mihaela

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Review from L B (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I highly recommend Heath Lodge. My father was admitted in April 2023 and we were apprehensive but we needn't of worried from the first day we were put at ease. His care was exceptional we were treated wonderfully by all staff. Nothing was too much trouble. Every member of staff from management carers
cleaners laundry and catering were amazing. The last week of his life we spent very long days with him. The staff cared for us as much as him. Thank you for everything.
Reply from Mihaela, Home Manager at Heath Lodge

Thank you for your kind words and for entrusting us with the care of your father. We hope that we brought you some comfort at such a difficult time. Warmest wishes, Mihaela

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Review from A B (Son of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Heath Lodge on the 20th January and I must say the staff are excellent especially certain individuals they have been very and supportive and helpful. I am very happy for my Mum to stay here as I am very happy with everyone here and the quality of care.
Reply from Mihaela Constantinescu, Home Manager at Heath Lodge

Thank you for your kind words about our team here at Heath Lodge and the quality of our care. I am pleased to hear that you are happy for your mum to stay with us. Best Wishes.

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Review from M R (Daughter of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Food very good and ample.
Staff are very attentive to needs.
Reply from Mihaela, Home Manager at Heath Lodge

Thank you for your high praise! Best wishes, the Home Manager.

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Review from J B (Daughter of Resident) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received excellent care, the staff are very kind, friendly and caring. Many thanks.
Reply from Mihaela, Home Manager at Heath Lodge

Thank you for taking the time to share your experience of our home.

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Review from F C (Daughter of Resident) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank all the staff at Heath Lodge enough for the outstanding care they show my Mother. Her room is like a home away from home and the care the staff from the top down give her is second to none. She is so content and smiles all the time now and I wouldn't like to see her anywhere else.
Thank
you all.
Reply from Mihaela, Home Manager at Heath Lodge

Thank you so much for your kind words. It is our privilege to care for your mother. Warm wishes.

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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Heath Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 58 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.779 for Heath Lodge is calculated as follows: ( (541 Excellents x 5) + (104 Goods x 4) + (9 Satisfactorys x 3) + (8 Poors x 2) ) ÷ 662 Ratings = 4.779
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Heath Lodge is based on 57 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 57 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jul 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Mihaela

Mihaela Constantinescu

Job Title: Care Home Manager

I am dedicated to bringing both experience and passion to my role as Home Manager at Heath Lodge. I take great pride in creating a safe, supportive, and positive environment for both residents and staff. My focus is always on delivering high-quality care, fostering a strong team culture, and ensuring the well-being of everyone in our home.


Please don’t hesitate to reach out. I’m always happy to help.

Frequently Asked Questions about Heath Lodge

What types of Care is Heath Lodge registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Heath Lodge have?

There are 67 Single Rooms.

What are the Facilities & Services at Heath Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Heath Lodge to the centre of Welwyn?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heath Lodge to verify any information. View our terms and conditions. Heath Lodge has an Enhanced Service - more info.