
The attention to detail with personal care is amazing. Dad couldn't be in a better place.Gary C(Son of Resident/Service User)

I would recommend this home to anyone. Thank you and congratulations to all the staff.Maurice H(Husband of Resident/Service User)

He enjoy the food and was very comfortable in his spacious room.Christine H(Daughter of Resident/Service User)

The attention to detail with personal care is amazing. Dad couldn't be in a better place.Gary C(Son of Resident/Service User)

I would recommend this home to anyone. Thank you and congratulations to all the staff.Maurice H(Husband of Resident/Service User)

He enjoy the food and was very comfortable in his spacious room.Christine H(Daughter of Resident/Service User)

Sharing grounds with Autumn Vale, Heath Lodge is a period Tudor style residential and nursing care home set in stunning landscaped gardens in Welwyn. Heath Lodge offers first class care for residents. Each resident enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable and fulfilling as possible.
Contact the home for information and you’ll find a huge range of facilities on offer,...
Sharing grounds with Autumn Vale, Heath Lodge is a period Tudor style residential and nursing care home set in stunning landscaped gardens in Welwyn. Heath Lodge offers first class care for residents. Each resident enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable and fulfilling as possible.
Contact the home for information and you’ll find a huge range of facilities on offer, including hairdressing facilities, chiropody, dental/eye care as well as a host of social activities to keep residents busy.
'It’s what’s inside that counts' is what's important about care homes, and what people love about Heath Lodge. Care workers are the heart of the business. Heath Lodge has long standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment/their residents' home.
The home's mission is to enhance the lives of residents in their care by bringing them joy, happiness and fulfilment, by providing the highest quality of care and services, whilst always striving for excellence.
Residents will also benefit from:
- Sensory Garden
- Country location
- Modern Bedroom Furniture
- Single or Double
Care Provided by Heath Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Heath Lodge to confirm what's included and get a personalised quote:
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Heath Lodge for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Mihaela Constantinescu (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Visiting
- No restricted visiting hours weekend visit- allowed
Parking
- Parking spaces available
Heath Lodge Reviews (154)
Heath Lodge has a Review Score of 9.8 (9.792) out of 10, based on 50 reviews in the last 2 years.
Over all time Heath Lodge has 154 reviews.
Care staff good. Very caring.
Home clean
food good.
Care staff good. Very caring.
Home clean
food good.
Thank you for your lovely feedback. We're so pleased to hear that your dad has felt welcomed at Heath Lodge and that you're happy with the care he receives.
Best wishes,Mihaela
From the moment he arrived, the care assistants and all the staff have been so...
From the moment he arrived, the care assistants and all the staff have been so kind, patient and caring towards him. They have made him feel safe, comfortable and genuinely cared for, and it means so much to our family knowing that he is being looked after so well.
It's lovely to see him settling into his new home and being treated with such warmth and dignity. We are incredibly grateful to everyone at Heath Lodge for everything they do for our dad and for the reassurance they give us as a family.
Thank you from the bottom of our hearts.
Thank you for such a thoughtful review. We know what a big step moving into a care home can be for the whole family, so it means a great deal to hear how well your dad has settled at Heath Lodge. Thank you for placing your trust in our team.
Best wishes,Mihaela
Everyone at Heath Lodge has been amazing taking care of my mum and supporting the family. I believe they have given her the confidence and encouragement to be able to return home. Thankyou so much!!
Everyone at Heath Lodge has been amazing taking care of my mum and supporting the family. I believe they have given her the confidence and encouragement to be able to return home. Thankyou so much!!
Thank you so much for your kind words. We're so pleased that your mum and your family have felt so well supported by our team at Heath Lodge and it's lovely to hear that she now feels confident and ready to return home. Wishing your mum all the very best.
Best wishes,Mihaela
Dad moving into Heath Lodge has been overall a positive experience. Nursing staff were very quick to recognise dad's anxiety, which was causing an issue with him settling in. They sourced medication for this & are very good at communication regarding dad's health. There is little communication...
Dad moving into Heath Lodge has been overall a positive experience. Nursing staff were very quick to recognise dad's anxiety, which was causing an issue with him settling in. They sourced medication for this & are very good at communication regarding dad's health. There is little communication regarding social activities. Dad may not always choose to join in but could be encouraged if were aware of what goes on. The general cleanliness in the communal areas is very good, however Dad's bathroom is not cleaned to a good standard & frequently smells awful, I think it's the drain. This issue has been raised before. Care staff are very good in general but there are communication issues between staff & dad, which causes frustration. The family have found management & staff to be kind & attentive, we also understand dad's perception of events is not always as it seems.
The staff are very friendly, caring and helpful. We are very happy with the care dad has received during his stay.
The staff are very friendly, caring and helpful. We are very happy with the care dad has received during his stay.
Thank you for your kind review. We're so pleased you've been happy with the care your dad receives at Heath Lodge.
Best wishes,Mihaela
Very attentive staff. Overall a positive experience
Very attentive staff. Overall a positive experience
Thank you for your kind review. We're pleased to hear you've had a positive experience at Heath Lodge and have found our team attentive.
Best wishes,Mihaela
Staff and conditions in this care home I cant thank enough for the care they provide, also staff are fantastic with family, getting constant updates on health & well being.
Staff and conditions in this care home I cant thank enough for the care they provide, also staff are fantastic with family, getting constant updates on health & well being.
Thank you for your kind feedback. We're so pleased to hear that you've felt well supported by our team and have been kept informed about your loved one's health and wellbeing. We know how important that reassurance is for families.
Thank you again for taking the time to share your experience.
Best wishes,Mihaela
This place has changed her life since being here , before coming here she was constantly in hospital for infections and bad health but for the past few months her health is absolutely great and that is because she is well looked after by...
This place has changed her life since being here , before coming here she was constantly in hospital for infections and bad health but for the past few months her health is absolutely great and that is because she is well looked after by everyone the whole team is amazing !!!
I would personally like to thank Nitha the nurse who takes extra special care and informs us with every detail about her health, appointments, and anything at all as she knows my wife and I worry about her.
Every member of staff are amazing .
We are so grateful our mother is in such a lovely place.
The manager Mihaella is very friendly and she will answer any questions we have nothing is too much for them
Highly recommended!!!!
It's wonderful to hear what a positive difference our team at Heath Lodge have made to your mother-in-law's health and wellbeing. Knowing that she is happy, well cared for and enjoying better health is exactly what we hope for each...
Thank you so much for taking the time to share your experience.It's wonderful to hear what a positive difference our team at Heath Lodge have made to your mother-in-law's health and wellbeing. Knowing that she is happy, well cared for and enjoying better health is exactly what we hope for each one of our residents.
We know how important good communication is for families, so it's especially lovely to hear that you feel informed, supported and reassured every step of the way.
Thank you again for your recommendation and for placing your trust in us to care for your mother-in-law.
Best wishes,
Mihaela
She was very poorly before she came here and since being here the staff have made her so happy, they assist her is every way, keep her company also daily...
She was very poorly before she came here and since being here the staff have made her so happy, they assist her is every way, keep her company also daily activities.
The medical care from the nurses is outstanding!
The care from the carers is amazing
The food is delicious
I would personally like to thank Michaella the manager for always welcoming me and communicating with me to a very high standard, the nurses Anikka Carmen and all the nurses you are amazing
Also Melina you are a star i appreciate you,
Monica assistant manager thank you
Prince Bazil Smitta,Winnona and the gorgeous young lady that assists with activities (sorry my mum calls you sha sha )
Thank you all so much so sorry I can't remember all the names you are all amazing !
My mother doesn't want to leave and I feel confident that she has made a great choice.
Thank you for sharing such heartfelt feedback. It's wonderful to hear how much progress your mum has made and that she is feeling so happy and settled at Heath Lodge.
We're especially pleased to know that you feel confident in her care and have seen such a positive difference in her wellbeing...
Thank you for sharing such heartfelt feedback. It's wonderful to hear how much progress your mum has made and that she is feeling so happy and settled at Heath Lodge.
We're especially pleased to know that you feel confident in her care and have seen such a positive difference in her wellbeing and your kind words about our incredible nursing team, carers, activities, catering team and the support you've received from the wider team means a lot.
Thank you again for taking the time to share your experience and for your lovely words.
Best wishes,Mihaela
I have found the service and support of the management and care workers here, exemplary. There is tremendous thoughtfulness and kindness in the support given to my friend, and the other residents. The willingness and efforts made to provide safe, supportive and pleasant environment/ambiance, is...
I have found the service and support of the management and care workers here, exemplary. There is tremendous thoughtfulness and kindness in the support given to my friend, and the other residents. The willingness and efforts made to provide safe, supportive and pleasant environment/ambiance, is truly wonderful!
Thank you for your thoughtful review. I will be sure to share your kind words with my team.
My brother and I are so happy my mum stayed here, they have my mum the best and the most professional care, going from the office to the nurses and the carers. Mum had the best care ever.
My brother and I are so happy my mum stayed here, they have my mum the best and the most professional care, going from the office to the nurses and the carers. Mum had the best care ever.
Thank you for your lovely words. We're so pleased that your mum was cared for with such kindness and professionalism during her time at Heath Lodge.
It means a great deal to hear how supported you and your brother felt, and your kind feedback truly means so much to our whole team. Thank you again for taking the time to share this.
Best wishes,Mihaela
My daughter and I had the privilege and enjoyment of sharing some of the Easter celebrations, on Easter Sunday I watched the staff putting up decorations. Later in the afternoon the lounge was got ready for the celebration, the carers were bringing residents in and making sure they were happy...
Congratulations on your CQC rating.
Pauline
It's wonderful to hear that the care and effort our team put into this special celebration stood out...
Thank you for sharing this lovely feedback. We're so pleased that you and your daughter were able to be part of the Easter celebrations and enjoy such a special day with us all here at Heath Lodge.It's wonderful to hear that the care and effort our team put into this special celebration stood out to you. Our team go above and beyond when creating moments like these, where our wonderful residents can come together and families can share in them too, it's something we really value and are proud of.
Thank you as well for your kind congratulations on our CQC rating. Your words mean a great deal to us all.
Best wishes,
Mihaela
I was a resident for nearly 2 years, during which time I found everything to be excellent. I would recommend the home. The management and all the staff are excellent, and the quality of the meals are very good.
I was a resident for nearly 2 years, during which time I found everything to be excellent. I would recommend the home. The management and all the staff are excellent, and the quality of the meals are very good.
Thank you for sharing this, it's really lovely to hear from you.
We're so pleased your time at Heath Lodge was such a positive experience and that you felt well supported by the team throughout. It's especially nice to hear your kind words about the staff and the meals.
Thank you again for your recommendation, it really does mean a lot to everyone here.
Best wishes,Mihaela
Wonderful care home full of lovely people who cared for mum so well, me and my family cannot thank you all enough for the love and care you showed mum, everyone from the office to the care staff the cleaners, and Rosanna thank you from the bottom of our hearts for the love and care you showed mum...
Wonderful care home full of lovely people who cared for mum so well, me and my family cannot thank you all enough for the love and care you showed mum, everyone from the office to the care staff the cleaners, and Rosanna thank you from the bottom of our hearts for the love and care you showed mum we will never forget it.
Thank you so much for your heartfelt words. It truly means a great deal to all of us here at Heath Lodge.
We're so pleased that your mum was cared for with such love and kindness, and that this was felt across the whole team. Knowing how much that meant to you and your family is incredibly...
Thank you so much for your heartfelt words. It truly means a great deal to all of us here at Heath Lodge.
We're so pleased that your mum was cared for with such love and kindness, and that this was felt across the whole team. Knowing how much that meant to you and your family is incredibly special.
Your thanks will be shared with our team who will be deeply touched. Thank you again for your kind words.
Wishing you all the best,Mihaela
My aunty was admitted here 9'weeks ago for end of life care. I chose this care home as near to me so could visit easily. All the staff, the nursing staff, care manager and deputy that I spoke to on every visit were caring and kind and compassionate. Nothing was too much trouble. The other...
My aunty was admitted here 9'weeks ago for end of life care. I chose this care home as near to me so could visit easily. All the staff, the nursing staff, care manager and deputy that I spoke to on every visit were caring and kind and compassionate. Nothing was too much trouble. The other residents are well cared for and immaculate. My aunty was washed and cared for until her passing on Friday. The home prepared me and gave me updates all the time. The staff are so kind and my aunty felt safe and comfortable was heartened by the kindness shown.
Thank you for taking the time to write such a thoughtful review. It means a great deal to hear that your aunty was shown such kindness and compassion during her time at Heath Lodge. Knowing that you felt supported on every visit, and that the team were there for you with warmth and understanding,...
Thank you for taking the time to write such a thoughtful review. It means a great deal to hear that your aunty was shown such kindness and compassion during her time at Heath Lodge. Knowing that you felt supported on every visit, and that the team were there for you with warmth and understanding, is incredibly important to us.
Your words will truly mean so much to the whole team. Thank you for placing your trust in us at such a difficult time.
Wishing you all the best,Mihaela
Love the staff, they are very kind and very grateful to them for looking after my father and doing an amazing job, lovely care home.
Love the staff, they are very kind and very grateful to them for looking after my father and doing an amazing job, lovely care home.
Thank you so much for your kind words about Heath Lodge. It's wonderful to hear that you feel your father is so well cared for and that the team's kindness has made a difference.
Wishing you all the best,Mihaela
The standard of care at Heath Lodge is excellent. The staff consistently looked after my mother with kindness, care and attention to detail. The facilities are of a high level and my mother was satisfied with the care she received. I would recommend Heath Lodge without hesitation.
The standard of care at Heath Lodge is excellent. The staff consistently looked after my mother with kindness, care and attention to detail. The facilities are of a high level and my mother was satisfied with the care she received. I would recommend Heath Lodge without hesitation.
Thank you so much for your kind words. We're delighted to hear that your mother felt well cared for and that our team's attention, kindness, and high standards made a positive difference. It's wonderful to know that you would recommend Heath Lodge and your feedback means a lot to the whole team!
Best wishes,Mihaela
Thanks to everyone.
Thanks to everyone.
Thank you for your review. I will be sure to pass your kind words on to Anand. Warm regards, Mihaela
The staff is very kind and attentive, ensuring every detail is cared for. My father felt very well, even after a short time, and we truly appreciate the support. The manager definitely deserves a 10.!"
The staff is very kind and attentive, ensuring every detail is cared for. My father felt very well, even after a short time, and we truly appreciate the support. The manager definitely deserves a 10.!"
What a lovely review, thank you for sharing your experience of our home! Best wishes, Mihaela.
Very good experience, my dad was well looked after. Food was amazing, and staff are very caring and helpful.
Very good experience, my dad was well looked after. Food was amazing, and staff are very caring and helpful.
Thank you for taking the time to leave us a review and for your kind words. Best wishes, Mihaela
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (1)
- 25 Sep 2026
There was a special reason to bring out the cake at Heath Lodge Care Centre recently, as residents John and Sylvia celebrated their 27th wedding anniversary together. The couple marked...
- 08 Sep 2026
If there was one colour that summed up our Summer BBQ at Heath Lodge Care Centre, it had to be yellow! On 14th August, our garden was filled with sunflowers,...
- 07 Aug 2026
We recently enjoyed a wonderful day out to Southend-on-Sea with a small group of our residents, and what a lovely day it turned out to be! We spent time wandering...
- 07 Nov 2026Organiser: Heath Lodge
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Heath Lodge.
Meet the Team (1)

Mihaela is the Home Manager at Heath Lodge Care Home and a Registered Nurse with a Level 5 qualification in Health and Social Care. She leads with...
Mihaela is the Home Manager at Heath Lodge Care Home and a Registered Nurse with a Level 5 qualification in Health and Social Care. She leads with warmth, compassion and a strong commitment to person-centred care, creating a welcoming home where residents feel safe, valued and supported to live well. Mihaela is passionate about supporting her team, building trusted relationships with families and ensuring every resident is cared for as an individual.
Frequently Asked Questions about Heath Lodge
How much does Heath Lodge cost?
The care home lists weekly fees per person of £1,600 for residential care (respite of £1,800), of £1,600 for residential dementia care (respite of £1,800), of £1,700 for nursing care (respite of £1,900) and of £1,700 for nursing dementia care (respite of £1,900). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Heath Lodge registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Heath Lodge have?
There are 67 Single Rooms.
What are the Facilities & Services at Heath Lodge?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Heath Lodge to the centre of Welwyn?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heath Lodge to verify any information. View our terms and conditions. Heath Lodge has an Enhanced Service -what an Enhanced Service includes.