Heath Lodge

Danesbury Park Road, Welwyn AL6 9SN
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9.8 144 Reviews
  • Heath Lodge, Welwyn
Sharing grounds with Autumn Vale, Heath Lodge is a period Tudor style residential and nursing care home set in stunning landscaped gardens in Welwyn. Heath Lodge offers first class care for residents. Each resident enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable and fulfilling as possible.

Contact the home for information and you’ll find a huge range of facilities on offer, including hairdressing facilities, chiropody, dental/eye care as well as a host of social activities to keep residents busy.

'It’s what’s inside that counts' is what's important about care homes, and what people love about Heath Lodge. Care workers are the heart of the business. Heath Lodge has long standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment/their residents' home.

The home's mission is to enhance the lives of residents in their care by bringing them joy, happiness and fulfilment, by providing the highest quality of care and services, whilst always striving for excellence.

Residents will also benefit from:

-        Sensory Garden
-        Country location
-        Modern Bedroom Furniture
-        Single or Double
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Care Provided by Heath Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • Self-Funded Nursing Care: £1600 – £1600
  • Self-Funded Nursing Dementia Care: £1600 – £1600
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1800

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Heath Lodge to find out the exact price for your requirements.

Contact Heath Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Heath Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mihaela Constantinescu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Single Rooms with Ensuite Wet Room (67)

Visiting

  • No restricted visiting hours
    weekend visit- allowed

Parking

  • Parking spaces available

Heath Lodge Reviews (144)

9.8

Heath Lodge has a Review Score of 9.8 (9.791) out of 10, based on 57 reviews in the last 2 years.
Over all time Heath Lodge has 144 reviews.

Overall Experience
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  • 4
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Date Published
  • 144
  • 13
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  • 57
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Reviewer Connection to Heath Lodge
  • 50
  • 33
  • 9
  • 7
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  • 5
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
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  • 1
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Total of 144, showing 1-20
Review from Dawn C (Niece of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunty was admitted here 9'weeks ago for end of life care. I chose this care home as near to me so could visit easily. All the staff, the nursing staff, care manager and deputy that I spoke to on every visit were caring and kind and compassionate. Nothing was too much trouble. The other residents
are well cared for and immaculate. My aunty was washed and cared for until her passing on Friday. The home prepared me and gave me updates all the time. The staff are so kind and my aunty felt safe and comfortable was heartened by the kindness shown.
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you for taking the time to write such a thoughtful review. It means a great deal to hear that your aunty was shown such kindness and compassion during her time at Heath Lodge. Knowing that you felt supported on every visit, and that the team were there for you with warmth and understanding, is incredibly important to us.

Your words will truly mean so much to the whole team. Thank you for placing your trust in us at such a difficult time.

Wishing you all the best,
Mihaela
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Review from Deborah W (Daughter of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love the staff, they are very kind and very grateful to them for looking after my father and doing an amazing job, lovely care home.
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you so much for your kind words about Heath Lodge. It's wonderful to hear that you feel your father is so well cared for and that the team's kindness has made a difference.

Wishing you all the best,
Mihaela
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Review from Laurence P (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standard of care at Heath Lodge is excellent. The staff consistently looked after my mother with kindness, care and attention to detail. The facilities are of a high level and my mother was satisfied with the care she received. I would recommend Heath Lodge without hesitation.
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you so much for your kind words. We're delighted to hear that your mother felt well cared for and that our team's attention, kindness, and high standards made a positive difference. It's wonderful to know that you would recommend Heath Lodge and your feedback means a lot to the whole team!

Best wishes,
Mihaela
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Review from Pauline L (Wife of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am always greeted with a smile and by name. The care my husband receives is excellent and all the staff work tirelessly to ensure everyone is looked after and safe. We didn't know we would be in this situation but I know my husband is in the best place.
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you for your lovely words about Heath Lodge. It's so reassuring to hear that you're always welcomed so warmly and personally when you come to visit.

We understand that finding yourself in this situation is never easy, so it truly means a great deal to know you feel your husband is in the best place and receiving excellent care. The team work incredibly hard to keep everyone safe and well looked after, and your feedback means so much to us.

Best wishes,
Mihaela
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Review from Gail T (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum, who doesnt trust easily, came to trust the staff at Heath Lodge. Our particular thanks go to Anand, who never seems to take time off and who would always raise a smile when taking meds in ot her.
Thanks to everyone.
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you for your review. I will be sure to pass your kind words on to Anand. Warm regards, Mihaela
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Review from Irinel F (Ex Family Member) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff is very kind and attentive, ensuring every detail is cared for. My father felt very well, even after a short time, and we truly appreciate the support. The manager definitely deserves a 10.!"
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeWhat a lovely review, thank you for sharing your experience of our home! Best wishes, Mihaela.
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Review from Nicola D (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good experience, my dad was well looked after. Food was amazing, and staff are very caring and helpful.
Reply from Mihaela, Home Manager at Heath LodgeThank you for taking the time to leave us a review and for your kind words. Best wishes, Mihaela
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Review from Gary M (Son of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home was for my mother for assessment. It was clean, and the room and facilities were just what she needed. The staff were excellent - kind and nothing was too much trouble. The manager was especially caring and attentive. The food was very good, and the quality of the personal care was first
class and dignified.
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you for your kind feedback. Best wishes, Mihaela
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Review from Sue P (Mother-in-law of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at the home is amazing. The staff are brilliant and always have time to care for the patient.
Reply from Mihaela, Home Manager at Heath LodgeThank you for your kind words. Best wishes, Mihaela
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Review from Mary C (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad was given respite care for 1 week, and we found the care given very good.
Reply from Mihaela, Home Manager at Heath LodgeThank you for choosing our home. Best wishes, Mihaela
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Review from M C (Husband of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel Sandra is well cared for, the staff look after Sandra in every way, I am very pleased.
Reply from Mihaela, Home Manager at Heath LodgeThank you for leaving us a review! Best wishes, Mihaela
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Review from Michelle L (Next of Kin) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care they provide is amazing, always clean, and all workers are polite and always there to support family members.
Reply from Mihaela, Home Manager at Heath LodgeThank you for leaving us a review, and for your kind words. Best wishes, Mihaela
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Review from V P (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was first in the respite area of the home. When we were told he needed permanent care, we knew we wanted it to be at Heath Lodge. This was because of the fantastic care. The friendly carers and the overall feel of what we had experienced in the respite area, and now he is a permanent resident. The
fantastic care has continued. He had settled in better than we could of hoped. Always an activity he can get involved in, and the carers are superb. Thank you.
Reply from Mihaela, Home Manager at Heath LodgeThank you so much for your kind words, it is our pleasure to have your dad with us. Best wishes, Mihaela
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Review from Katie B (Resident) assisted by family/friend published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So far during my stay, the day staff have been excellent, and nothing is too much trouble. They're so caring and cheerful.
Apart from this, I feel caring tasks during the nighttime have been overlooked somewhat.
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you for sharing your feedback. I'm pleased to hear you've found the day staff caring and cheerful, and I will share your comments about the night care with the team.
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Review from L L (Son of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful, pleasant and polite staff. Lots of food and drink being offered. Shower facilities could be better equipped for ease of use for residents.
Reply from Mihaela, Home Manager at Heath LodgeThank you for your positive comments and for your feedback, which we take on board.
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Review from Clare M (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been in Heath Lodge for some months inbetween hospital stays and I have nothing but admiration for the lovely staff and nurses that have helped to take care of my Dad. They are always polite,kind and very respectful and have given me great peace of mind that my Dad is being looked after
and given the care and support he needs.


The home is clean and homely and the food is very good.


I have nothing but admiration and the greatest of thanks for the way you have and continue to take care of my Dad and honestly cannot Thankyou enough for your kindness and humility.


A lovely care home and genuinely lovely people .

Reply from Mihaela, Home Manager at Heath LodgeThank you so much for such kind words. It is our pleasure to care for dad. Best wishes.
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Review from N L (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad received fantastic care from all the staff and management, and really looked after him right up to his death. Could not say enough good things about them all.
Reply from Mihaela, Home Manager at Heath LodgeThank you for sharing your experience and for entrusting us with the care of your dad. Wishing you all the very best.
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Review from K B (Granddaughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care was second to none, kind and considerate and always professional. This was the best place for my family. Thank you for taking such good care of her and us.
Reply from Mihaela, Home Manager at Heath LodgeThank you for your kind words! Best wishes to you and your family.
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Review from Leander C (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express my gratitude enough to ALL the staff from the cleaner, management and carers. Everyone is amazing and so caring. My mother has never been so happy. The care given here has made my life so much easier as I know she is so well cared for I am so grateful to everyone in this amazing home.
Many, many thanks to ALL the staff. My mum has been happier the last year since she has been here than in the 3 years previous to this.
Reply from Michaela Constantinescu, Home Manager at Heath LodgeThank you so much for your wonderful words. Best wishes, Home Manager
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Review from Gary S (Son of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not ask for a better care home, mum as been well looked after.
The staff are all very helpful and caring. Food been good, very clean and tidy.
Small garden but lovely to sit in while the sun been shining.
Reply from Mihaela Constantinescu, Home Manager at Heath LodgeThank you for your lovely message. We truly appreciate your kind words and will be sure to share your positive feedback with the team at Heath Lodge Care Centre. Best Wishes
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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Heath Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 57 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 56 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.791 for Heath Lodge is calculated as follows: ( (535 Excellents x 5) + (95 Goods x 4) + (8 Satisfactorys x 3) + (8 Poors x 2) ) ÷ 646 Ratings = 4.791
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Heath Lodge is based on 56 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 56 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jul 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Mihaela

Mihaela Constantinescu

Job Title: Care Home Manager

I am dedicated to bringing both experience and passion to my role as Home Manager at Heath Lodge. I take great pride in creating a safe, supportive, and positive environment for both residents and staff. My focus is always on delivering high-quality care, fostering a strong team culture, and ensuring the well-being of everyone in our home.


Please don’t hesitate to reach out. I’m always happy to help.

Frequently Asked Questions about Heath Lodge

What types of Care is Heath Lodge registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Heath Lodge have?

There are 67 Single Rooms.

What are the Facilities & Services at Heath Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Heath Lodge to the centre of Welwyn?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heath Lodge to verify any information. View our terms and conditions. Heath Lodge has an Enhanced Service - more info.