
The attention to detail with personal care is amazing. Dad couldn't be in a better place.Gary C(Son of Resident/Service User)

I would recommend this home to anyone. Thank you and congratulations to all the staff.Maurice H(Husband of Resident/Service User)

He enjoy the food and was very comfortable in his spacious room.Christine H(Daughter of Resident/Service User)

The attention to detail with personal care is amazing. Dad couldn't be in a better place.Gary C(Son of Resident/Service User)

I would recommend this home to anyone. Thank you and congratulations to all the staff.Maurice H(Husband of Resident/Service User)

He enjoy the food and was very comfortable in his spacious room.Christine H(Daughter of Resident/Service User)

Sharing grounds with Autumn Vale, Heath Lodge is a period Tudor style residential and nursing care home set in stunning landscaped gardens in Welwyn. Heath Lodge offers first class care for residents. Each resident enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable and fulfilling as possible.
Contact the home for information and you’ll find a huge range of facilities on offer,...
Care Provided by Heath Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Heath Lodge for full pricing details and T&Cs.
Contact Heath Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Mihaela Constantinescu(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Visiting
- No restricted visiting hours weekend visit- allowed
Parking
- Parking spaces available
Heath Lodge Reviews (148)
Heath Lodge has a Review Score of 9.8 (9.820) out of 10, based on 47 reviews in the last 2 years.
Over all time Heath Lodge has 148 reviews.
Apart from this, I feel caring tasks during the nighttime have been overlooked somewhat.
Thank you for sharing your feedback. I'm pleased to hear you've found the day staff caring and cheerful, and I will share your comments about the night care with the team.
Very helpful, pleasant and polite staff. Lots of food and drink being offered. Shower facilities could be better equipped for ease of use for residents.
Thank you for your positive comments and for your feedback, which we take on board.
My Dad has been in Heath Lodge for some months inbetween hospital stays and I have nothing but admiration for the lovely staff and nurses that have helped to take care of my Dad. They are always polite,kind and very respectful and have given me great peace of mind that my Dad is being looked after and given the care and support he needs.
The home is clean and homely and the food is very good.
I have nothing but admiration and the greatest of thanks for the way you have and continue to take care of my Dad and honestly cannot Thankyou enough for your kindness and humility.
A lovely care home and genuinely lovely people .
Thank you so much for such kind words. It is our pleasure to care for dad. Best wishes.
My dad received fantastic care from all the staff and management, and really looked after him right up to his death. Could not say enough good things about them all.
Thank you for sharing your experience and for entrusting us with the care of your dad. Wishing you all the very best.
The care was second to none, kind and considerate and always professional. This was the best place for my family. Thank you for taking such good care of her and us.
Thank you for your kind words! Best wishes to you and your family.
I cannot express my gratitude enough to ALL the staff from the cleaner, management and carers. Everyone is amazing and so caring. My mother has never been so happy. The care given here has made my life so much easier as I know she is so well cared for I am so grateful to everyone in this amazing home. Many, many thanks to ALL the staff. My mum has been happier the last year since she has been here than in the 3 years previous to this.
Thank you so much for your wonderful words. Best wishes, Home Manager
The staff are all very helpful and caring. Food been good, very clean and tidy.
Small garden but lovely to sit in while the sun been shining.
Thank you for your lovely message. We truly appreciate your kind words and will be sure to share your positive feedback with the team at Heath Lodge Care Centre. Best Wishes
Mum has had a traumatic few years as her physical condition declined. She has now found her forever home at Heath Lodge, and for her family, this is fantastic. The standard of care is excellent. Mum is content and very comfortable. Communication is also excellent. Sadly, I have had to deal with other elderly relatives in this situation, and I can honestly say Heath Lodge is by far the best in every respect. Keep up the good work.
Thank you so much for your heartfelt review. Kind regards
My mother was well looked after. Her needs were met on every occasion. The staff are amazing, they showed support and empathy to both my mother and us, her family. Beautiful home.
Thank you for your kind words about our home. Warm wishes
Very pleasant energy and atmosphere and all residents look very calm and happy.
Thank you for leaving us a review! Regards
My wife has been in Heath Lodge for 17 months and has been bedridden for the last 10 months. The atmosphere in Heath Lodge is very efficient, but at the same time welcoming and positive. The management, nurses and carers are all very conscientious and helpful and have a respectful but kind and friendly relationship with the residents. The premises are kept clean and residents' personal clothes are changed and cleaned every day. My wife has to be fed now but care is taken to ensure she does not become dehydrated. An excellent nursing care home.
Thank you for your positive comments about our home.
The team at Heath Lodge are always friendly and welcoming. They always make time to chat to me about mum and she appears comfortable and generally settled.
Thank you for your lovely review. I am delighted to hear your mum feels settled at Heath Lodge. Warm regards
The rooms throughout were dark and gloomy. The nursing staff available were in the communal area so no privacy about discussing things.
Some staff were caring and professional but by dad didn't get overall quality care.
My dad experienced excellent care throughout his stay at Heath Lodge care home. Staff were consistently kind, considerate and patient at all times. A huge thank you to everyone for their kindness during dad's stay. A particular thank you to care manager for ensuring my dad's experience was a happy one - and for looking after all of us too!
You are most welcome, it was our pleasure to be of service. Mihaela
I highly recommend Heath Lodge. My father was admitted in April 2023 and we were apprehensive but we needn't of worried from the first day we were put at ease. His care was exceptional we were treated wonderfully by all staff. Nothing was too much trouble. Every member of staff from management carers cleaners laundry and catering were amazing. The last week of his life we spent very long days with him. The staff cared for us as much as him. Thank you for everything.
Thank you for your kind words and for entrusting us with the care of your father. We hope that we brought you some comfort at such a difficult time. Warmest wishes, Mihaela
Staff are very attentive to needs.
Thank you for your high praise! Best wishes, the Home Manager.
My mother received excellent care, the staff are very kind, friendly and caring. Many thanks.
Thank you for taking the time to share your experience of our home.
Thank you all.
Thank you so much for your kind words. It is our privilege to care for your mother. Warm wishes.
Wonderful.
Thank you for your five star review! We think you are wonderful too!
My step dad is in this home and we can't thank them enough for all the work they do. He has been in 2 other homes and this is by far the best the respect and care they give is beautiful and so good all we could have asked for but 1 thing is he could have a little more stimulating things to keep him awake in the daytime to help him sleep at night but thank you so much truly we are so happy and so is dad thanks.
Thank you so much for your kind words about our home and team. We're delighted to hear that your stepdad is happy here and that you feel he's receiving the respect and care he deserves. Regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 17 Jul 2026
Father’s Day gave us the perfect opportunity to celebrate the wonderful fathers and father figures who are part of our Heath Lodge family. It was a lovely afternoon that brought...
- 13 Jul 2026
At Heath Lodge Care Centre, International Nurses Day gave our wonderful residents the chance to say something they have wanted to for a long time… thank you. Rather than simply...
- 29 Apr 2026
Heath Lodge in Welwyn has been rated GOOD following its latest unannounced Care Quality Commission (CQC) inspection. The home received a GOOD rating across all five areas assessed: Safe, Effective,...
There are no upcoming events for Heath Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Heath Lodge.
Meet the Team (1)

I am dedicated to bringing both experience and passion to my role as Home Manager at Heath Lodge. I take great pride in creating a safe, supportive, and positive environment for both residents and staff. My focus is always on delivering high-quality care, fostering a strong team culture, and ensuring the well-being of everyone in our home.
Please don’t hesitate to reach out. I’m always happy to help.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heath Lodge to verify any information. View our terms and conditions. Heath Lodge has an Enhanced Service -more info.