Heath Lodge

The care home was for my mother for assessment. It was clean, and the room and facilities were just what she needed. The staff were excellent - kind and nothing was too much trouble. The manager was especially caring and attentive. The food was very good, and the quality of the personal care was first class and dignified.

The care at the home is amazing. The staff are brilliant and always have time to care for the patient.

Dad was given respite care for 1 week, and we found the care given very good.

I feel Sandra is well cared for, the staff look after Sandra in every way, I am very pleased.

The care they provide is amazing, always clean, and all workers are polite and always there to support family members.

Dad was first in the respite area of the home. When we were told he needed permanent care, we knew we wanted it to be at Heath Lodge. This was because of the fantastic care. The friendly carers and the overall feel of what we had experienced in the respite area, and now he is a permanent resident. The fantastic care has continued. He had settled in better than we could of hoped. Always an activity he can get involved in, and the carers are superb. Thank you.

Apart from this, I feel caring tasks during the nighttime have been overlooked somewhat.

Very helpful, pleasant and polite staff. Lots of food and drink being offered. Shower facilities could be better equipped for ease of use for residents.

My Dad has been in Heath Lodge for some months inbetween hospital stays and I have nothing but admiration for the lovely staff and nurses that have helped to take care of my Dad. They are always polite,kind and very respectful and have given me great peace of mind that my Dad is being looked after and given the care and support he needs.

The home is clean and homely and the food is very good.

I have nothing but admiration and the greatest of thanks for the way you have and continue to take care of my Dad and honestly cannot Thankyou enough for your kindness and humility.

A lovely care home and genuinely lovely people .

My dad received fantastic care from all the staff and management, and really looked after him right up to his death. Could not say enough good things about them all.

The care was second to none, kind and considerate and always professional. This was the best place for my family. Thank you for taking such good care of her and us.

I cannot express my gratitude enough to ALL the staff from the cleaner, management and carers. Everyone is amazing and so caring. My mother has never been so happy. The care given here has made my life so much easier as I know she is so well cared for I am so grateful to everyone in this amazing home. Many, many thanks to ALL the staff. My mum has been happier the last year since she has been here than in the 3 years previous to this.

Small garden but lovely to sit in while the sun been shining.

Mum has had a traumatic few years as her physical condition declined. She has now found her forever home at Heath Lodge, and for her family, this is fantastic. The standard of care is excellent. Mum is content and very comfortable. Communication is also excellent. Sadly, I have had to deal with other elderly relatives in this situation, and I can honestly say Heath Lodge is by far the best in every respect. Keep up the good work.

My mother was well looked after. Her needs were met on every occasion. The staff are amazing, they showed support and empathy to both my mother and us, her family. Beautiful home.

Very pleasant energy and atmosphere and all residents look very calm and happy.

My wife has been in Heath Lodge for 17 months and has been bedridden for the last 10 months. The atmosphere in Heath Lodge is very efficient, but at the same time welcoming and positive. The management, nurses and carers are all very conscientious and helpful and have a respectful but kind and friendly relationship with the residents. The premises are kept clean and residents' personal clothes are changed and cleaned every day. My wife has to be fed now but care is taken to ensure she does not become dehydrated. An excellent nursing care home.

The team at Heath Lodge are always friendly and welcoming. They always make time to chat to me about mum and she appears comfortable and generally settled.

Some staff were caring and professional but by dad didn't get overall quality care.

My dad experienced excellent care throughout his stay at Heath Lodge care home. Staff were consistently kind, considerate and patient at all times. A huge thank you to everyone for their kindness during dad's stay. A particular thank you to care manager for ensuring my dad's experience was a happy one - and for looking after all of us too!