
The attention to detail with personal care is amazing. Dad couldn't be in a better place.Gary C(Son of Resident/Service User)

I would recommend this home to anyone. Thank you and congratulations to all the staff.Maurice H(Husband of Resident/Service User)

He enjoy the food and was very comfortable in his spacious room.Christine H(Daughter of Resident/Service User)

The attention to detail with personal care is amazing. Dad couldn't be in a better place.Gary C(Son of Resident/Service User)

I would recommend this home to anyone. Thank you and congratulations to all the staff.Maurice H(Husband of Resident/Service User)

He enjoy the food and was very comfortable in his spacious room.Christine H(Daughter of Resident/Service User)

Sharing grounds with Autumn Vale, Heath Lodge is a period Tudor style residential and nursing care home set in stunning landscaped gardens in Welwyn. Heath Lodge offers first class care for residents. Each resident enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable and fulfilling as possible.
Contact the home for information and you’ll find a huge range of facilities on offer,...
Care Provided by Heath Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Heath Lodge for full pricing details and T&Cs.
Contact Heath Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Mihaela Constantinescu(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Visiting
- No restricted visiting hours weekend visit- allowed
Parking
- Parking spaces available
Heath Lodge Reviews (148)
Heath Lodge has a Review Score of 9.8 (9.820) out of 10, based on 47 reviews in the last 2 years.
Over all time Heath Lodge has 148 reviews.
The manager and her team are very considerate and caring. I couldn't wish for a more lovely group of people to care for my mum.
Thank you very much for your review. I will be sure to share your comments with the wider team. We look forward to seeing you on your next visit.
I am extremely pleased with the service we have had for my wife which frankly has been exceptional. I would recommend this home to anyone. Thank you and congratulations to all the staff.
Thank you for your heartfelt feedback! We'll be sure to share your kind words with our team.
In the further weeks mum has been in nothing your guys do is any good you lock her away but every time I down she's in bed and she's asked to go which is not fair on you keepers as there are further of them and lots to do what I see is the best house keeping and you guys are outstanding I have seen the same problems when I have been in hospital and you all do a super job
Thank you for leaving a five-star review. Warm regards
I have been looked after wonderfully. The staff have been out of this world, I can't thank all of them enough, management have given me a new lease of life. I would always come back as everything is great. Thank you, everybody, so much and thank you once again.
I am so pleased to hear about your positive experience with Heath Lodge. Thank you for the lovely words about our staff and for choosing our home. Best Wishes
Our aunt was in Gold Care Homes, Heath Lodge, for two weeks, during which time she was very well looked after.
Hello, thank you for your kind words. At Gold Care Homes, it is our mission to enhance the lives of residents in our care by bringing them joy, happiness, and fulfilment.
This was due to me having difficulty to walk and carrying several bags.
I was impressed with the comfortable appearance of my partner compared with the way she was permitted to stay at the hospital.
Thank you for this wonderful message. We are so pleased our team at Heath Lodge have been able to make this transition easier for you. Warmest Wishes, Home Manager
I would recommend this home (5 stars) to anyone to whom it may concern. About four weeks ago, my husband was transferred from hospital to a home providing palliative care. Heath Lodge was recommended to me and on visiting the accommodation, its facilities and its staff in all areas, including the kitchen, I was pleasantly surprised at the calmness and cleanliness. Today I'm so grateful my husband is here.
Thank you so much for your wonderful review. We are delighted to hear that you were pleased with the calm and clean environment, as well as the quality of our facilities and staff.
Our overall view is that the care for Mum is very good and the looking after Mum is really nice, friendly, supportive, caring and at hand when we need to ask anything formative being able to approach the staff and nurses are all polite and respectful with us. To see Mum dressed, out in the lounge engaging with others and keeping her mind active. Many thanks to everyone who works at Heath Lodge for your work and help with Mum and nighttime support.
Thank you for taking the time to leave a positive review and thank you for your kind words about our team!
I was really worried about going into a care home but you have made me feel safe and looked after and I have decided to stay. Thank you to everybody. You are all stars!
We're thrilled to hear that you feel safe and well cared for at Heath Lodge. It means a lot to us that you've decided to stay and that our team has made a positive impact on your experience. Thank you for being a part of our community and for recognising our efforts. You are a star too!
I would like to say a big thank you to all the staff who are caring for my husband, you do a wonderful job, thank you.
Thank you for your wonderful feedback! We're delighted to hear about your positive experiences.
Enjoyed my visit to see my brother today. I was made very welcome with a cup of tea and a biscuit. My brother appears to be well looked after and he seems happy. His room is always very tidy, clean, and neat. Thank you for your care.
Thank you for your lovely review of Heath Lodge! We appreciate your kind words and trust in our care.
One of the staff members was so welcoming and very informative about issues concerning Mum. The staff are very caring and hard working. Mum has lived here a few years now and is very comfortable, it's a great place to be.
Thank you for your kind words! We're delighted to hear that your mum feels comfortable and well cared for at our care home.
Friendly staff and very helpful. Great facilities, very clean and tidy, spacious.
Thank you for your positive review! Your feedback is much appreciated and we're glad you had a pleasant experience with us.
Dad is to so well at Rose unit. He has settled lovely and is very happy. His key worker is lovely kind and very helpful. And understand my dad. Thank you all for your hard work. He has put weight on and I haven't seen him looking so well for at least 2 years.
Thank you for sharing such wonderful feedback about your dad's journey at Rose Unit. We are delighted to hear that he has settled in well and is happy.
All the staff are friendly, approachable and kind. The care given to my Mother was first-class!
Thank you so much for spending time to give us good feedback. I will pass the message to the wider team. Take care.
I am happy with staff and treatment by all. The food is really good and all very clean. Get on well with staff and with most of the residents.
Thank you so much for spending your time to give us a good review. We will always aim to deliver good care to our residents. We are pleased to hear that you were happy during your stay at our service.
I visited my brother for the first time today and found the centre to be very welcoming and staff overall friendly. My brother has had a little difficulty in settling in but I found him well, cheerful and very happy on my visit. I left him tucking into his roast chicken lunch in the dining room.
Thank you for sharing your experience of our home. It can sometimes be difficult to adjust to a new environment but our team do everything they can to make the transition as easy as possible. Delicious roast chicken lunches help of course!
I liked to stay here.
We're delighted to hear that you enjoyed your stay with us and we look forward to welcoming you back soon!
This a very good place to be a lovely room, wonderful staff and a good atmosphere all around. I was very happy here and would recommend it to all.
We're thrilled to hear that you had such a positive experience during your time here and we hope to have the pleasure of welcoming you back in the future. Take care, and best wishes!
The staff are lovely and always there to help and answer questions. The rooms are spacious and very clean. The living room is very homely. The equipment is brilliant. Thank you very much for looking after Mum.
Hello Jackie, thank you so much for giving us such a nice compliment. We as a team always aim for our residents' safety and comfort in our service. I will pass your feedback to the team. Take care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 17 Jul 2026
Father’s Day gave us the perfect opportunity to celebrate the wonderful fathers and father figures who are part of our Heath Lodge family. It was a lovely afternoon that brought...
- 13 Jul 2026
At Heath Lodge Care Centre, International Nurses Day gave our wonderful residents the chance to say something they have wanted to for a long time… thank you. Rather than simply...
- 29 Apr 2026
Heath Lodge in Welwyn has been rated GOOD following its latest unannounced Care Quality Commission (CQC) inspection. The home received a GOOD rating across all five areas assessed: Safe, Effective,...
There are no upcoming events for Heath Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Heath Lodge.
Meet the Team (1)

I am dedicated to bringing both experience and passion to my role as Home Manager at Heath Lodge. I take great pride in creating a safe, supportive, and positive environment for both residents and staff. My focus is always on delivering high-quality care, fostering a strong team culture, and ensuring the well-being of everyone in our home.
Please don’t hesitate to reach out. I’m always happy to help.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heath Lodge to verify any information. View our terms and conditions. Heath Lodge has an Enhanced Service -more info.