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Heath Lodge

Danesbury Park Road, Welwyn, Hertfordshire AL6 9SN
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The attention to detail with personal care is amazing. Dad couldn't be in a better place.Gary C(Son of Resident/Service User)
Heath Lodge, Welwyn
I would recommend this home to anyone. Thank you and congratulations to all the staff.Maurice H(Husband of Resident/Service User)
Heath Lodge, Welwyn
He enjoy the food and was very comfortable in his spacious room.Christine H(Daughter of Resident/Service User)
Heath Lodge, Welwyn

Sharing grounds with Autumn Vale, Heath Lodge is a period Tudor style residential and nursing care home set in stunning landscaped gardens in Welwyn. Heath Lodge offers first class care for residents. Each resident enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable and fulfilling as possible.

Contact the home for information and you’ll find a huge range of facilities on offer,...  

Care Provided by Heath Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,600£1,800 - £1,800
Residential Dementia Care£1,600 - £1,600£1,800 - £1,800
Nursing Care£1,700 - £1,700£1,900 - £1,900
Nursing Dementia Care£1,700 - £1,700£1,900 - £1,900

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Heath Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mihaela Constantinescu(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (67)

Visiting

  • No restricted visiting hours weekend visit- allowed

Parking

  • Parking spaces available

Heath Lodge Reviews (148)

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9.8

Heath Lodge has a Review Score of 9.8 (9.820) out of 10, based on 47 reviews in the last 2 years. Over all time Heath Lodge has 148 reviews.

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Review from Gary C (Son of Resident) published on 17 April 2024 Submitted via Website
Overall Experience

Everyone, from the admin staff to the home manager, including the nursing team and carers, are treating Dad, and the whole family, with such kindness and love. Nothing, nothing! is too much trouble. The attention to detail with personal care is amazing. Dad couldn't be in a better place. Thank you to all at Heath Lodge, you are all exceptional individuals. Our admiration and respect for you, as a family, is infinite.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Hello Gary, Thank you so much for spending your time to give us such a positive compliment towards our team and their hard work and dedication. We will continue to deliver the quality care to our service users.

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Review from Karen W (Daughter of Resident) published on 15 February 2024 Submitted via Website
Overall Experience

My dad arrived early in January 2024 from hospital very scared, frail and upset but has received amazing care here! Everyone has been so lovely towards him, the food is amazing and plentiful. He has been looked after so well, especially two staff members in particular! I can’t thank you enough for making a very hard few weeks more bearable with your care.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Thank you so much for spending your time to give us feedback. I will pass the massage to our team and always make sure all families and residents experience love, care, happiness and feel safe in our service.

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Review from J G (Respite Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience
I've been in this home for quite a few weeks now, and all the staff are brilliant, they are very caring and helpful in looking after me.

I would recommend this home to anyone who needs to use this facility.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Thank you so much for spending time to give us a positive review. I will pass the message to our team and will always do our best to enhance the life of our residents in our care by bringing joy, happiness and fulfilment.

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Review from J B (Wife of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience
Excellent care home. Care given is above and beyond. Staff are kind, polite and nothing is too much for them. Food looks good and smells delicious. The home is spotless. Cleaners do a fantastic job, couldn't fault anyone.

Staff care for family as much as client. We are very well looked after.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Thank you so much for spending time to give us such a nice review. I will pass the message to our team and will always do our best to enhance the life of our residents in our care by bringing joy, happiness and fulfilment.

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Review from Graham G (Partner of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

Went to Heath Lodge for Christmas lunch with my partner. The lunch was lovely and as always the staff were great and made a real effort to make sure the residents and their families had a lovely day.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Thank you so much Graham for taking the time to give us your feedback. I will convey your message to the team and will always do our best to keep our residents and families happy.

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Review from P F (Resident / Service User) published on 29 January 2024 Submitted via Postal Card
Overall Experience

Carers treat me and care for me very well.

Reply from Prarthana Bhandari, Home Manager at Heath Lodge

Thank you so much for your kind words. It means a lot when resident residing in the home gives us such a nice compliment about their experience.

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Review from Pauline B (Daughter of Resident) published on 8 January 2024 Submitted via Postal Card
Overall Experience

My father has only been in the care home for a few weeks. He has settled well in his surroundings. The staff are so caring; they go the "extra mile" to make his stay as homely as possible. They support him and show dignity at all times. The management staff are very supportive, always there to help and answer any questions you may have.

Reply from Prarthana Bhandari, Home Manager at Heath Lodge

Thank you for sharing your experience of moving into our home. We are so pleased to hear that your father has settled in, and I will share your feedback with the whole team. Warm regards.

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Review from J W (Resident / Service User) published on 8 January 2024 Submitted via Postal Card
Overall Experience
The care at this home has been excellent. As I am unable to stand or walk at all, (I have Spinabifida), I have needed considerable help. The carers have had to put me on the toilet and clean me afterwards. They have helped me to maintain my dignity.

I cannot thank them enough.

Reply from Prarthana Bhandari, Home Manager at Heath Lodge

Thank you for sharing your experience. We're honoured to provide the care and assistance you need, and we're glad to hear that our team has been able to support you in maintaining your dignity. Your kind words mean a lot to us. If there's anything more we can do for you, please don't hesitate to let us know.

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Review from J D (Son of Resident) published on 30 November 2023 Submitted via Postal Card
Overall Experience

My mum was admitted for only 3 weeks of respite care but our experience was most pleasing with the staff especially kind, considerate and professional, a massive thanks to all concerned! If Heath Lodge was close to our family we would have certainly considered permanent residence.

Reply from Prarthana Bhandari, Manager at Heath Lodge
I would like to express a huge thank you to you for spending your time to give us such lovely feedback. We are pleased to know that you had a pleasant experience with our staff and the service we provide.

Thank you and take care.

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Review from Irene G (Respite Resident) published on 28 November 2023 Submitted via Postal Card
Overall Experience

I was quite happy with everything. The staff were lovely. The food was nice, enjoyed my stay.

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Review from R W (Son of Resident) published on 13 November 2023 Submitted via Website
Overall Experience
Everyone is so friendly, be it carers, cleaners, managers etc.
I can’t question the care taken of my mum, she feels so comfortable with everyone; the care for my mother is great.

Clean and tidy, they have someone always cleaning.

Reply from Prarthana Bhandari, Manager at Heath Lodge

thank you so much for taking time to do our review and give such a good review. We will continue to provide the best care to your mother and other residents.

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Review from Dipti B (Daughter of Resident) published on 17 October 2023 Submitted via Website
Overall Experience
I cannot thank the staff enough for their outstanding care and support in looking after my mum as she recovered from a total knee replacement operation. The staff could not do enough to make my mum’s 2-week stay as comfortable as possible. The care and attention she received from her medical needs to her emotional needs was beyond what we could have asked for.

Thank you to the office ladies, carers, nurses, kitchen staff and cleaners. You are all wonderful!

Reply from Chante Woodley, Marketing Coordinator at Heath Lodge

Thank you for your kind words about Heath Lodge! We're glad to hear that our team is always available. At Gold Care Homes, we strive to make positive changes and provide excellent care. Kind regards.

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Review from M B (Daughter of Resident) published on 10 October 2023 Submitted via Postal Card
Overall Experience

Everyone was so welcoming. If only my mother was able to understand more at the time, she would have loved the food, people, and entertainment. A very big thank you for making her last months more pleasurable.

Reply from Chante Woodley, Marketing Coordinator at Heath Lodge

We truly appreciate your kind words and the time you took to share your feedback. It's heart warming to hear that your mother felt welcomed and enjoyed the food, company, and entertainment during her time at Heath Lodge. Your appreciation means a lot to us, and we are honoured to have been a part of making her last months more pleasurable. Kind regards

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Review from P C (Private Carer of Resident) published on 19 September 2023 Submitted via Website
Overall Experience
The home is very clean. Residents are well looked after. Staff very approachable, friendly and very helpful.
Good understanding of mandatory training.
Keen to learn if not sure. Residents are always offered drinks, water and encouraged to eat.
A very safe place for a relative or parent to be.

I will definitely refer to and spread the word about how good the home is.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Thank you so much for spending time to give us positive feedback. We will continue our best to provide quality care to our residents.

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Review from Jon H (Brother of Resident) published on 6 September 2023 Submitted via Postal Card
Overall Experience
My sister arrived needing hourly care which couldn't be sustained at home or in hospital.
The staff at Heath Lodge have been amazing! Very caring and professional but also friendly and smiling.

Thank you for all you've done.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Thank you so much for your feedback. This means a lot for us. Hope your sister is doing well at home. Keep in touch, we are always there to support.

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Review from Z W (Stepdaughter of Resident) published on 4 September 2023 Submitted via Postal Card
Overall Experience
The staff are always polite and helpful. Office staff are very helpful.
All the carers are great.
The nurse is fantastic.

Especially we want to thank two members of care staff in particular. They are so kind and caring with my step-mother.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Thank you so much for spending time to do our review. We would continue to look after our residents and ensure their happiness and safety is maintained in our service.

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Review from Val W (Daughter of Resident) published on 17 August 2023 Submitted via Website
Overall Experience
It was our mum's 94th birthday on Sunday July 30th and of course English weather was not good!
Heath Lodge allowed us to use the cinema room and have a family gathering and what a wonderful time we had.
They made us all very welcome, the staff were excellent, there was a birthday banner and the chef baked her a cake and the staff all came and sang happy birthday to her.

Thank you so much Heath Lodge for the care you give to our mum and to all your other residents.

Reply from Prarthana Bhandari, Manager at Heath Lodge

It was a pleasure for us to make it possible to celebrate your mum's birthday along with her family members despite the weather conditions. Heath Lodge is your mum's home and we believe she should be allowed to do whatever she wishes to. Our mission is to enhance the lives of our residents in our...  

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Review from B H (Wife of Resident) published on 16 May 2023 Submitted via Postal Card
Overall Experience

Thank you so much for looking after my husband so well. The staff went the extra mile to make my husband comfortable. They also treated the resident's family with care and respect. I highly recommend Heath Lodge to friends who are looking for a care home.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Thank you so much for giving your time to send us feedback of your experience during your husbands stay within our service. I will relay the message to my team. Take care.

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Review from Lyn M (Daughter of Resident) published on 4 May 2023 Submitted via Postal Card
Overall Experience

For the few short days of Mum's stay, the staff were amazing, caring and compassionate. Thank you.

Reply from Prarthana Bhandari, Manager at Heath Lodge
Hello Lyn,

thank you so much for spending your time to give us such a positive feedback. I will convey this message to our team and will always continue delivering quality care.

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Review from C A (Wife of Resident) published on 25 April 2023 Submitted via Postal Card
Overall Experience

They sometimes forgot to put in his teeth. They keep unplugging his mobile phone so it can't be used. It is very noisy at night so he can't sleep. He doesn't like the food. He feels the nighttime care is not reliable. One of the senior carers is very good. One of the other residents keeps coming into his room.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Thank you for taking the time to submit a review. We are sorry to hear you had a negative experience at Heath Lodge Care Centre, and we would like to obtain further details regarding your visit. To discuss your feedback further, please contact our care home manager at 01438 716180 at your earliest...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (0)

News
  • 17 Jul 2026

    Father’s Day gave us the perfect opportunity to celebrate the wonderful fathers and father figures who are part of our Heath Lodge family. It was a lovely afternoon that brought...

  • 13 Jul 2026

    At Heath Lodge Care Centre, International Nurses Day gave our wonderful residents the chance to say something they have wanted to for a long time… thank you. Rather than simply...

  • 29 Apr 2026

    Heath Lodge in Welwyn has been rated GOOD following its latest unannounced Care Quality Commission (CQC) inspection. The home received a GOOD rating across all five areas assessed: Safe, Effective,...

Upcoming Events

There are no upcoming events for Heath Lodge.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Heath Lodge.

Meet the Team (1)

Mihaela Constantinescu
Mihaela ConstantinescuJob Title:Care Home Manager

I am dedicated to bringing both experience and passion to my role as Home Manager at Heath Lodge. I take great pride in creating a safe, supportive, and positive environment for both residents and staff. My focus is always on delivering high-quality care, fostering a strong team culture, and ensuring the well-being of everyone in our home.

Please don’t hesitate to reach out. I’m always happy to help.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heath Lodge to verify any information. View our terms and conditions. Heath Lodge has an Enhanced Service -more info.