Submit a Review for The Lodge Care Home
5 Broad Street, Hemel Hempstead, HP2 5BW
View full details of The Lodge Care HomeLatest Reviews for The Lodge Care Home
15 May 2026
My mum in law feels very settled in and happy in her room at The Lodge now, they have been very kind making her feel like its home putting up her pictures and personal belongings. The staff are always helpful and kind and there for a friendly chat with the residents and their relatives. Always clean
and tidy.
15 May 2026
My mum has been in this care home for almost 9 years. She ahs been very happy here due to the care and kindness and positivity of staff and other residents. She has always been treated with warmth and dignity. The carers are friendly and approachable. Management staff keep us informed and updated
and help us to understand the different stages of our mum's dementia.
15 May 2026
My mother is always well cared for, clean and well dressed. The carers have a very good, personal, rapport with both mum and my wife and I. I am always kept informed of any information relating to my mothers care and am consulted when decisions need to be made. The social media group is often
updated showing all the activities that the residents have been involved in. Her room is clear and tidy and clothes are clean. The staff here are friendly and very helpful. Mum is happy here.
13 May 2026
Everythink I seen is run to refection staff are delightful to speak to everthink a ok.
13 May 2026
The staff are very approachable and always answer my questions about my sister in law, and general health.
30 April 2026
We would like to express our thanks to the entire team at The Lodge for the care, dignity and attention they have given to Joan, who has not always been the easiest woman to deal with. Special thanks to Lisa, Jo, Leah, Kylie, Chloe, Cathy, Nova, Elaine & Kelly who have shown such positivity, support
and kindness throughout the 2 years that Joan has been a resident. On our many visits to The Lodge we were always welcomed with a smile and, as a family, we have received regular updates to keep us informed on all aspects of Joan's well being.. The care workers (too many to name) and kitchen staff also deserve our thanks for making Joan's stay as homely and warm as possible. It has been a lovely place for her to spend the final years of her life.
21 April 2026
On respite - March 2 weeks - wonderful happy time - asked to be moved - people screaming out early in morning. Moving in room 40 - next to secure door to dementia wing!
28 January 2026
My aunt has been resident at The Lodge in excess of 2 years. I have such confidence in the care my aunt receives that I am not anxious or worried if I am unable to visit frequently. My aunt can be difficult to deal with yet all members of staff, kitchen staff and cleaners included, sympathetically
and cheerfully manage to calm her.
The staff all appear to be well informed of my aunt's history. I feel they are genuinely interested. Housekeeping and cleanliness is also to a good standard.
14 January 2026
I am happy with all aspects of my mums care and would recommend this home to others looking for these services. It is a safe environment for elderly people who need around the clock assistance. Thanks
29 September 2025
Very happy. Excellent care, very attentive and patient staff. Mum has settled in well and we always feel welcome when we visit at any time of day.
22 September 2025
The care my mother in law receives at The Lodge is very good and has enjoyed helping in the garden. The staff are always cheerful and always happy to help and support with any problems. They take the time and care to ensure that she is happy and content which we are very happy with.
09 September 2025
My stepparent is well supported and cared for.
28 August 2025
I can't thank the lodge enough for the way they look after my dad. Nothing is too much for them. My dad has not looked better in a long time.
08 August 2025
I have done an in-depth review on another platform for a truly honest opinion.
I do not have enough characters to give an honest review in this space - I do not want any family to go through the trauma and anxiety we experienced.
Please note the last CQC review was in February 2022 - things have
obviously spiralled downhill since then - not that you should ever rely on CQC reports.
22 May 2025
The Lodge, Hemel Hempstead have been terrific for our father. Always friendly and caring, our father is very happy and loves all of the carers.
Excellent decision and choice of residence for the last 18 months.
14 May 2025
Overall view was satisfactory, but was disappointed that my husband was left sitting for most of the time either in chair or wheelchair. When we did the care plan it was written down he had to have feet elevated and to concentrate on his mobility. When I brought him home we had to go to the doctor
as his legs and feet were extremely swollen.
28 January 2025
My mother-in-law stayed here for a couple of months and we were so satisfied with the experience. She got the best care, loved the food and found the whole experience very rewarding. Thank you to the manager and all the team.
22 January 2025
My sister has settled very well during her first couple of months. She is drinking the regular liquids offered and improving her health. The home is warm and clean and the staff are attentive to resident needs. The bathrooms and toilets are always clean and well-stocked. Visitors are always made
welcome and offered drinks when the residents have them.
23 September 2024
My wife spent several days in respite care whilst I went into hospital. All the staff were most kind and dealt with her most sympathetically. She had happy memories when she left.
11 September 2024
We were lucky to find this care home for our parents in May 2024, both suffer from dementia. From start to finish all the staff were extremely helpful in what was a distressing time in accepting that our parents need 24/7 care. The care home provides a safe, clean, supportive and friendly
environment and an understanding about dementia. They are quick to respond to queries and keep us up to date. The family room is helpful for visits. Dealing with dementia takes a certain skill and patience which the care home has.
Latest Reviews for The Lodge Care Home
15 May 2026
My mum in law feels very settled in and happy in her room at The Lodge now, they have been very kind making her feel like its home putting up her pictures and personal belongings. The staff are always helpful and kind and there for a friendly chat with the residents and their relatives. Always clean
and tidy.
15 May 2026
My mum has been in this care home for almost 9 years. She ahs been very happy here due to the care and kindness and positivity of staff and other residents. She has always been treated with warmth and dignity. The carers are friendly and approachable. Management staff keep us informed and updated
and help us to understand the different stages of our mum's dementia.
15 May 2026
My mother is always well cared for, clean and well dressed. The carers have a very good, personal, rapport with both mum and my wife and I. I am always kept informed of any information relating to my mothers care and am consulted when decisions need to be made. The social media group is often
updated showing all the activities that the residents have been involved in. Her room is clear and tidy and clothes are clean. The staff here are friendly and very helpful. Mum is happy here.
13 May 2026
Everythink I seen is run to refection staff are delightful to speak to everthink a ok.
13 May 2026
The staff are very approachable and always answer my questions about my sister in law, and general health.
30 April 2026
We would like to express our thanks to the entire team at The Lodge for the care, dignity and attention they have given to Joan, who has not always been the easiest woman to deal with. Special thanks to Lisa, Jo, Leah, Kylie, Chloe, Cathy, Nova, Elaine & Kelly who have shown such positivity, support
and kindness throughout the 2 years that Joan has been a resident. On our many visits to The Lodge we were always welcomed with a smile and, as a family, we have received regular updates to keep us informed on all aspects of Joan's well being.. The care workers (too many to name) and kitchen staff also deserve our thanks for making Joan's stay as homely and warm as possible. It has been a lovely place for her to spend the final years of her life.
21 April 2026
On respite - March 2 weeks - wonderful happy time - asked to be moved - people screaming out early in morning. Moving in room 40 - next to secure door to dementia wing!
28 January 2026
My aunt has been resident at The Lodge in excess of 2 years. I have such confidence in the care my aunt receives that I am not anxious or worried if I am unable to visit frequently. My aunt can be difficult to deal with yet all members of staff, kitchen staff and cleaners included, sympathetically
and cheerfully manage to calm her.
The staff all appear to be well informed of my aunt's history. I feel they are genuinely interested. Housekeeping and cleanliness is also to a good standard.
14 January 2026
I am happy with all aspects of my mums care and would recommend this home to others looking for these services. It is a safe environment for elderly people who need around the clock assistance. Thanks
29 September 2025
Very happy. Excellent care, very attentive and patient staff. Mum has settled in well and we always feel welcome when we visit at any time of day.
22 September 2025
The care my mother in law receives at The Lodge is very good and has enjoyed helping in the garden. The staff are always cheerful and always happy to help and support with any problems. They take the time and care to ensure that she is happy and content which we are very happy with.
09 September 2025
My stepparent is well supported and cared for.
28 August 2025
I can't thank the lodge enough for the way they look after my dad. Nothing is too much for them. My dad has not looked better in a long time.
08 August 2025
I have done an in-depth review on another platform for a truly honest opinion.
I do not have enough characters to give an honest review in this space - I do not want any family to go through the trauma and anxiety we experienced.
Please note the last CQC review was in February 2022 - things have
obviously spiralled downhill since then - not that you should ever rely on CQC reports.
22 May 2025
The Lodge, Hemel Hempstead have been terrific for our father. Always friendly and caring, our father is very happy and loves all of the carers.
Excellent decision and choice of residence for the last 18 months.
14 May 2025
Overall view was satisfactory, but was disappointed that my husband was left sitting for most of the time either in chair or wheelchair. When we did the care plan it was written down he had to have feet elevated and to concentrate on his mobility. When I brought him home we had to go to the doctor
as his legs and feet were extremely swollen.
28 January 2025
My mother-in-law stayed here for a couple of months and we were so satisfied with the experience. She got the best care, loved the food and found the whole experience very rewarding. Thank you to the manager and all the team.
22 January 2025
My sister has settled very well during her first couple of months. She is drinking the regular liquids offered and improving her health. The home is warm and clean and the staff are attentive to resident needs. The bathrooms and toilets are always clean and well-stocked. Visitors are always made
welcome and offered drinks when the residents have them.
23 September 2024
My wife spent several days in respite care whilst I went into hospital. All the staff were most kind and dealt with her most sympathetically. She had happy memories when she left.
11 September 2024
We were lucky to find this care home for our parents in May 2024, both suffer from dementia. From start to finish all the staff were extremely helpful in what was a distressing time in accepting that our parents need 24/7 care. The care home provides a safe, clean, supportive and friendly
environment and an understanding about dementia. They are quick to respond to queries and keep us up to date. The family room is helpful for visits. Dealing with dementia takes a certain skill and patience which the care home has.