Submit a Review for Elstree View Care Home - Avery Collection
Edgwarebury Lane, off Barnett Lane, Elstree, Borehamwood, WD6 3RG
View Full Details of Elstree View Care Home - Avery CollectionLatest Reviews for Elstree View Care Home - Avery Collection
14 July 2025
My mother had a most fantastic two week respite stay at Elstree View. The experience was incredible at every step of the journey. Prior to going to the home, the client relationship and wellness managers assessed my mother's needs and made sure they were met during her stay. All the staff were fabulous. They each took pride in their work and the care home. They are wonderful with the residents, treating them with the greatest of respect and kindness. Always with a smile on their faces, they are all terrific. The facilities are beautiful - the communal lounge and dining areas as well as the garden and private rooms. There were activities on offer each day, catering for different needs and interests. The residents seemed happy and were all lovely to each other. All in all, my mum had a great experience, as did I when I visited! I am sure my mum will be back for another respite stay to recharge her batteries! Thank you Elstree View!
03 July 2025
My mother has been a resident at Avery, Elstree for two years. In that time she has been very well cared for and settled in very quickly. Mum enjoys all the many activities on offer. Mum always enjoys the lovely meals and looks forward to getting together with the other residents. There is a really great atmosphere created here at Avery and all the staff are so approachable and friendly.
15 May 2025
My mum has been at Elstree View for almost two years now, and she absolutely loves it. From the moment you walk in, the place feels so friendly and welcoming. The staff are genuinely kind and caring, and it means the world to see how happy she is. She's always busy with activities and even goes on outings- it's like she's come back to life and found a new spark. Honestly, it feels like she's ten years younger.
29 April 2025
Sadly my lovely 98 year old mother fell at home and broke her hip. After a successful hip replacement at the hospital and rehabilitation at Hemel, which was a waste of time, I found Elstree view for a months respite care. From the moment I walked into the lovely home and met the incredibly helpful managers and staff, I knew it was a perfect home for my mother..we are now 3 weeks into respite care and there is no way my mother could go back to her home, therefore she has decided to become a full time resident and enjoy the care that Elstree View offers.
21 April 2025
My mother initially arrived at Elstree for respite care in July 2024, after she had had a fall and broken her hip. As she has been so happy there and well looked after, she decided to stay permanently. My mother is very sociable and could sometimes get very lonely at home, so it's been wonderful to see how much happier she is now. She has made lots of lovely friends and the staff are outstanding. They all genuinely care and nothing is too much trouble. All her medical needs are looked after by the excellent in-house nurses and the accommodation is newly furnished to a high-spec. My mother really enjoys the food and the entertainment laid on is regular and to a high standard. The surrounding gardens are very pretty and a nice place to have tea in the afternoons when the weather is nice. My family and I couldn't be happier with the way my mother is being cared for and feel very lucky to have found Elstree. Thank you to all the staff for making my mother's transition so smooth!
18 April 2025
Dad's Care Home was originally known as 'Sunrise' it was taken over by 'Signature' and latterly it's run by 'Avery'. The home has recently had a complete makeover in all communal areas and bedrooms; it looks really luxurious. The Home is on two floors and guests with dementia, needing more intensive care, live on the second floor. The Care Home has always been very welcoming and attentive. Especially the home's Manager and her staff, who have all been wonderful to my father, throughout his stay. The medical support has been excellent and communication is very good, too. Picturesque setting at Elstree View and adequate parking. We are very happy and we thoroughly recommend this Home. I do have concerns that some key staff have left and this could have been avoided. Overall, Elstree View are doing a great job, thank you.
16 April 2025
My parents moved into the home 12 years ago, when they were still active and mobile. They enjoyed their independence while at the same time feeling safe in a protected environment. As they became less able to fend for themselves, they relied more on the care and services offered to them, especially as illnesses began to surface. I have always found the staff friendly and caring and always there to help. Now that my mother is on her own, she still feels secure, receiving all the care that she needs. I feel happy that she is being well looked after and I can visit her at any time.
16 April 2025
My mum started her time at Elstree View in Assisted Living and has now been in Orchids for a year. Her care is wonderful. The staff are kind and caring and my mum is very content and happy. They seem to know what she needs and when and you can see by and way mum responds to the carers she trusts and loves them. When she can, she joins in with activities but she is happiest in her room being cared for. Thank you to all the staff in Orchids and to all the staff who help and support her.
16 April 2025
The staff are always on hand and very attentive to my father and stepmother's needs. Nothing appears to be too much trouble, and the staff are always responsive to questions raised. The quality of the food is satisfactory but the service could improve slightly by serving hot food. Overall, very happy with the service provided.
10 April 2025
Overall, the staff look after my mother better than I or my family could and even though she can be very cantankerous they genuinely seem to like her and treat her with compassion and understanding, plus they have worked out her needs, even though she has limited communication ability.
10 April 2025
My relative has moved into Elstree View Care home in early March when she was discharged from a recent admission to hospital. The whole process has been brilliant. All the staff that I have met so far are friendly, helpful and welcoming. The admission process was done so efficiently - from viewing the Home to admission was less than a week. Her care has been exemplary. The food is plentiful and tasty with good choice. The building, communal areas and individual rooms are beautiful - freshly decorated with continuing decorating happening in some areas. The entertainment is varied and staff help her to become involved in activities, if she wishes. The clinical and medical care is regular and far easier to access than when she was at home. We feel she is much better looked after 24/7 and much safer in the Home than with a carer in her own home.
10 April 2025
My sister has been a resident at this care facility for many years. She is now going through a particularly difficult phase of her life. I find that the standard of care is exceptionally good. The staff treat her with compassion and empathy. I am regularly updated.
12 March 2025
My dad moved into Elstre View Care Home in October. The staff have all come out of their way to help him settle in and he is now an active member of the community. He has lived more in the last 3 months than he has in the last three years. He is very comfortable, happy and safe and I can visit him as his daughter and share in his happiness.
04 March 2025
It is a real pleasure and greatly reassuring to see my father-in-law cared for as an individual with respect and dignity in such nice surroundings and with kind and attentive and capable staff.
31 January 2025
A wonderful refurbishment, just like a 5 star hotel.
23 December 2024
Overall a good experience. The fact that a major refurbishment was taking place meant a lot of banging at times. Joined in and enjoyed almost all activities. Standard of room cleaning and bed making poor. The staff very good at remembering and using my name.
28 October 2024
Here for a short respite stay. Found the staff all very helpful and kind. No issue too much.
01 August 2024
Elstree View, in the 4 or so months since my cousin has been a resident there, has made her feel totally at home. I visit her at least once or twice a week, and can clearly see how relaxed, cared for and happy she is. A big thank you to the staff, carers and all involved. I cannot find one negative thing to say. She has lost all the anxious feelings she had in her flat, she is eating and sleeping better.
14 May 2024
The care provided for my dad on the Orchard floor is excellent, he is always treated with good humour and kindness, and well looked after. Regular reports from the staff are comprehensive and informative, and his needs are well met.
26 April 2024
The care provided here for mum is exceptional. She is treated with respect, dignity and kindness and as she is so vulnerable this is truly a gift. All the staff do everything they can to make her experience a good one and the integrity, comradery and humour is palpable here. It is not just a home for mum it is her home. Thank you so much.
Latest Reviews for Elstree View Care Home - Avery Collection
14 July 2025
My mother had a most fantastic two week respite stay at Elstree View. The experience was incredible at every step of the journey. Prior to going to the home, the client relationship and wellness managers assessed my mother's needs and made sure they were met during her stay. All the staff were fabulous. They each took pride in their work and the care home. They are wonderful with the residents, treating them with the greatest of respect and kindness. Always with a smile on their faces, they are all terrific. The facilities are beautiful - the communal lounge and dining areas as well as the garden and private rooms. There were activities on offer each day, catering for different needs and interests. The residents seemed happy and were all lovely to each other. All in all, my mum had a great experience, as did I when I visited! I am sure my mum will be back for another respite stay to recharge her batteries! Thank you Elstree View!
03 July 2025
My mother has been a resident at Avery, Elstree for two years. In that time she has been very well cared for and settled in very quickly. Mum enjoys all the many activities on offer. Mum always enjoys the lovely meals and looks forward to getting together with the other residents. There is a really great atmosphere created here at Avery and all the staff are so approachable and friendly.
15 May 2025
My mum has been at Elstree View for almost two years now, and she absolutely loves it. From the moment you walk in, the place feels so friendly and welcoming. The staff are genuinely kind and caring, and it means the world to see how happy she is. She's always busy with activities and even goes on outings- it's like she's come back to life and found a new spark. Honestly, it feels like she's ten years younger.
29 April 2025
Sadly my lovely 98 year old mother fell at home and broke her hip. After a successful hip replacement at the hospital and rehabilitation at Hemel, which was a waste of time, I found Elstree view for a months respite care. From the moment I walked into the lovely home and met the incredibly helpful managers and staff, I knew it was a perfect home for my mother..we are now 3 weeks into respite care and there is no way my mother could go back to her home, therefore she has decided to become a full time resident and enjoy the care that Elstree View offers.
21 April 2025
My mother initially arrived at Elstree for respite care in July 2024, after she had had a fall and broken her hip. As she has been so happy there and well looked after, she decided to stay permanently. My mother is very sociable and could sometimes get very lonely at home, so it's been wonderful to see how much happier she is now. She has made lots of lovely friends and the staff are outstanding. They all genuinely care and nothing is too much trouble. All her medical needs are looked after by the excellent in-house nurses and the accommodation is newly furnished to a high-spec. My mother really enjoys the food and the entertainment laid on is regular and to a high standard. The surrounding gardens are very pretty and a nice place to have tea in the afternoons when the weather is nice. My family and I couldn't be happier with the way my mother is being cared for and feel very lucky to have found Elstree. Thank you to all the staff for making my mother's transition so smooth!
18 April 2025
Dad's Care Home was originally known as 'Sunrise' it was taken over by 'Signature' and latterly it's run by 'Avery'. The home has recently had a complete makeover in all communal areas and bedrooms; it looks really luxurious. The Home is on two floors and guests with dementia, needing more intensive care, live on the second floor. The Care Home has always been very welcoming and attentive. Especially the home's Manager and her staff, who have all been wonderful to my father, throughout his stay. The medical support has been excellent and communication is very good, too. Picturesque setting at Elstree View and adequate parking. We are very happy and we thoroughly recommend this Home. I do have concerns that some key staff have left and this could have been avoided. Overall, Elstree View are doing a great job, thank you.
16 April 2025
My parents moved into the home 12 years ago, when they were still active and mobile. They enjoyed their independence while at the same time feeling safe in a protected environment. As they became less able to fend for themselves, they relied more on the care and services offered to them, especially as illnesses began to surface. I have always found the staff friendly and caring and always there to help. Now that my mother is on her own, she still feels secure, receiving all the care that she needs. I feel happy that she is being well looked after and I can visit her at any time.
16 April 2025
My mum started her time at Elstree View in Assisted Living and has now been in Orchids for a year. Her care is wonderful. The staff are kind and caring and my mum is very content and happy. They seem to know what she needs and when and you can see by and way mum responds to the carers she trusts and loves them. When she can, she joins in with activities but she is happiest in her room being cared for. Thank you to all the staff in Orchids and to all the staff who help and support her.
16 April 2025
The staff are always on hand and very attentive to my father and stepmother's needs. Nothing appears to be too much trouble, and the staff are always responsive to questions raised. The quality of the food is satisfactory but the service could improve slightly by serving hot food. Overall, very happy with the service provided.
10 April 2025
Overall, the staff look after my mother better than I or my family could and even though she can be very cantankerous they genuinely seem to like her and treat her with compassion and understanding, plus they have worked out her needs, even though she has limited communication ability.
10 April 2025
My relative has moved into Elstree View Care home in early March when she was discharged from a recent admission to hospital. The whole process has been brilliant. All the staff that I have met so far are friendly, helpful and welcoming. The admission process was done so efficiently - from viewing the Home to admission was less than a week. Her care has been exemplary. The food is plentiful and tasty with good choice. The building, communal areas and individual rooms are beautiful - freshly decorated with continuing decorating happening in some areas. The entertainment is varied and staff help her to become involved in activities, if she wishes. The clinical and medical care is regular and far easier to access than when she was at home. We feel she is much better looked after 24/7 and much safer in the Home than with a carer in her own home.
10 April 2025
My sister has been a resident at this care facility for many years. She is now going through a particularly difficult phase of her life. I find that the standard of care is exceptionally good. The staff treat her with compassion and empathy. I am regularly updated.
12 March 2025
My dad moved into Elstre View Care Home in October. The staff have all come out of their way to help him settle in and he is now an active member of the community. He has lived more in the last 3 months than he has in the last three years. He is very comfortable, happy and safe and I can visit him as his daughter and share in his happiness.
04 March 2025
It is a real pleasure and greatly reassuring to see my father-in-law cared for as an individual with respect and dignity in such nice surroundings and with kind and attentive and capable staff.
31 January 2025
A wonderful refurbishment, just like a 5 star hotel.
23 December 2024
Overall a good experience. The fact that a major refurbishment was taking place meant a lot of banging at times. Joined in and enjoyed almost all activities. Standard of room cleaning and bed making poor. The staff very good at remembering and using my name.
28 October 2024
Here for a short respite stay. Found the staff all very helpful and kind. No issue too much.
01 August 2024
Elstree View, in the 4 or so months since my cousin has been a resident there, has made her feel totally at home. I visit her at least once or twice a week, and can clearly see how relaxed, cared for and happy she is. A big thank you to the staff, carers and all involved. I cannot find one negative thing to say. She has lost all the anxious feelings she had in her flat, she is eating and sleeping better.
14 May 2024
The care provided for my dad on the Orchard floor is excellent, he is always treated with good humour and kindness, and well looked after. Regular reports from the staff are comprehensive and informative, and his needs are well met.
26 April 2024
The care provided here for mum is exceptional. She is treated with respect, dignity and kindness and as she is so vulnerable this is truly a gift. All the staff do everything they can to make her experience a good one and the integrity, comradery and humour is palpable here. It is not just a home for mum it is her home. Thank you so much.