Elstree View Care Home - Avery Collection

It has helped our family so much and we are so grateful

My mother has been a resident at Elstree View for over three years. I visit my mum regularly and always find her happy and content. She is so well looked after by all the carers. Most afternoons there are regular concerts, interesting talks and quizzes going on, which she enjoys so much.

For 16 years, I worked for Schopwick surgery and have made all the appointments and printed list of Home care visits through the surgeries in Bushey Radler Elstree Borehamwood. I visited many homes with the doctors and I always remember meeting Steve years and years ago.. I saw the way he treated visitors and staff and my heart always lit up . The last few years I've been caring for my mother since I retired . After viewing every Home I knew that Avery Care Home was the one for me I was greeted by wonderful staff and a warming living atmosphere as soon as I walked in. Stevie greeted me and spoke with such care and understanding. I met Rozie and Kate too and felt so happy. The receptionist greeted me with a lovely smile. My mother came for respite for two weeks but after her second day there she never wanted to leave. To see my mother so happy every day is wonderful. Your staff from the Cleaning staff to Management treat patients with so much care. Thank you so much

She is no longer nervous in the night, as she can call the staff if she needs them, there is always someone on hand. She is more relaxed, happier than she has been for years - and she's 97 now!! We cannot thank you enough, to see our mother at this time in her life, having a 'new life' is simply wonderful.

We couldn't be happier with the care my aunt has received at Elstree View Care Home over the past year.

From the moment she arrived, she has been looked after with such kindness, warmth and genuine care. Every member of staff we have met has been wonderful, and it is clear that they really do care about the residents and want them to be happy.

The atmosphere at Elstree View is lovely. It feels much more like a welcoming hotel than a care home, with beautiful surroundings, a relaxed atmosphere and plenty going on. Most importantly, my aunt feels safe, comfortable and very well cared for, which gives us enormous peace of mind.

We are so grateful to all the staff for everything they do, often going above and beyond to make sure the residents are happy and well looked after.

I would have absolutely no hesitation in recommending Elstree View to anyone looking for somewhere special for a loved one. We feel very lucky that my aunt is there

No longer nervous of climbing stair, waiting for food deliveries, washing, house care and responsibilities.

SHE WAS HOME AND SAFE!!!

From day one she was a person, greeted with dignity and made to feel so so welcome.

The manner in which she was welcomed has continued and escalated every day since she walked in two weeks ago.

It is everything we as her family and she as the recipient of care could have dreamed of

Thank you Cate, Stevie and all of the team

The care at the home was excellent. I cannot praise the carers enough. I was pleased that I went there for respite.

The lady I've been helping look after has only just moved into Elstree View but right from the start all of the staff and colleagues have been extremely attentive helping her to settle in quickly and not be anxious or disorientated. She seems very well cared for and happy to be so well looked after. The care seems far better than anything she had previously received in her home. Long may it continue.

Thank you

My Cousin Carol has been a resident at Elstree View for just short of 2 years. She has dementia, and the staff are wonderful with her, and deal with her condition with kindness and care. She, like all of us has difficult days, as well as good, but I see she is comfortable and well looked after whenever I visit. A thank you to all the staff for their excellent work.

Elstree View - my mum. The building and comfortable furniture make it feel homely and inviting and the decor and fitments are so well thought out it is a pleasure to visit my mum. She settled quickly as everyone is so friendly and has a lovely room with a kitchenette and a lovely bathroom with a walk in shower. The carers are all wonderful and so friendly, caring and obliging. She is enjoying going to some form of chair keep fit every morning and we can see it has already helped her mobility and walking. She will love being outside in the summer in the lovely gardens with a fantastic view of London. There's a great coffee lounge with drinks and snacks available all day, called The Bistro and with the friends she has made she can sit and chat whereas before at home alone she was lonely and bored. She loves the musical entertainment they regularly have and other interesting activities. I can relax knowing she is so well looked after day and night. She is so much happier.

The warmth, standards of care and professional support across the Teams at Elstree View is amazing. I cannot conceive of a more wonderful place for our mother at this time in her life. We are so impressed with all the facilities and the recent refurbishment has given Elstree View the ambience of a luxury appartment block or hotel. The leadership is incredible with calm and continued suupervision and monitring every day of the ups and sometimes downs in our mother's health with rapid appropriate responsiveness and care. We could not hope for anything more

My mother, who has been in this facility for almost 6 years and has dementia, has been looked after by the staff as well (probably better) than I or my family could have done. Also, the staff (cleaners, food staff, carers and particularly the manager at Elstree). Treat my family and I with friendliness, understanding, time and attention. Personally, I think the best choice we could have imagined for mothers' care has been shown at Elstree Views.

We were thrilled to find Elstree View and the moment we both walked im, we both felt that my mother-in-law, who had been in rehab following a nasty fall would finally realise that she could no longer cope with living on her own. Elstree View has given her a new stage in her life, and she seems to be so very happy with the home, which truly feels like a home. She is loving the meals, the room and hopefully will get to make some new friends.

Excellent grounds, beautifully maintained, making for lovely strolls in soothing surroundings and a wonderful site for summer outdoor parties/activities. Gradual restoration and upgrading of areas, starting from lounges to rooms. High standard of decor. Very approachable and friendly carers, high degree of professionalism, Same for management, who are generous with their time and helpfulness. Extra carers always benefit residents in terms of giving company and stimulation. You're right on track and making good progress.

Mum has settled into the home very well and loves it. She has received excellent care from the staff who are very kind to her and all her needs are taken care of. The food is also excellent. Putting mum in Elstree View was the best decision.

She is suffering with dementia and the staff care and help her on certain difficult days, and I can only praise and thank them for there help and experience, and know how they reassure and help ease her.

I cannot speak highly enough of the care and attention she has been given over the years, all the staff are kind, friendly and caring.

My mother moved in recently for respite care after a fall and UTI infection. She is being given all the care and attention she needs by kind and caring staff who have patience and the right experience dealing with newcomers to the home and any worries that they have. The Chef is outstanding and pampers to every need regarding dietary requirements and the admin staff are excellent in their manner and efficiency.

Thank you Elstree View!