Elstree View Care Home - Avery Collection

Edgwarebury Lane, off Barnett Lane, Elstree, Borehamwood WD6 3RG
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9.8 111 Reviews
  • Elstree View Care Home - Avery Collection, Borehamwood
Nestled amidst breath-taking scenery, Elstree View is enveloped by expansive greenery, creating a picturesque setting for resident enjoyment. Renowned for its exceptional assisted living services, the Elstree care home extends comprehensive care, encompassing dementia care, respite care, nursing care and palliative care.

Every resident receives meticulous care and respect, ensuring safety and comfort and tailored care plans guarantee that the dedicated team addresses individual needs. Whether one seeks assisted living services or requires specific dementia care, the Elstree Care Home pledges to provide the security and comfort each resident deserves.

The Elstree facility garners immense pride not only for its outstanding services but also for its luxurious ambience. Featuring 65 expansive rooms comprising studio apartments, one-bed apartments, and one-bed deluxe apartments, the property boasts top-tier amenities.

Elstree View Care Home is designed for residents to relish life, offering a wide array of high-quality facilities and features for everyone's enjoyment. This includes exploring lush, landscaped gardens or finding tranquillity on the rooftop terrace. The residence has a state-of-the-art cinema room, a hair salon, a minibus, and more.

The synergy of exceptional care and an exquisite home environment defines the unique atmosphere within Elstree View. Residents can forge connections with like-minded individuals in a welcoming atmosphere.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Kate Lester (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (16)

Elstree View Care Home - Avery Collection Reviews (111)

Total of 111, showing 1-20
9.8

Elstree View Care Home - Avery Collection has a Review Score of 9.8 (9.830) out of 10, based on 36 reviews in the last 2 years. Over all time Elstree View Care Home - Avery Collection has 111 reviews.

Overall Experience

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Date Published

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Review from S W (Daughter of Resident) published on 14 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a most fantastic two week respite stay at Elstree View.
The experience was incredible at every step of the journey. Prior to going to the home, the client relationship and wellness managers assessed my mother's needs and made sure they were met during her stay.
All the staff were fabulous.
They each took pride in their work and the care home. They are wonderful with the residents, treating them with the greatest of respect and kindness. Always with a smile on their faces, they are all terrific.
The facilities are beautiful - the communal lounge and dining areas as well as the garden and private rooms.
There were activities on offer each day, catering for different needs and interests.
The residents seemed happy and were all lovely to each other.
All in all, my mum had a great experience, as did I when I visited! I am sure my mum will be back for another respite stay to recharge her batteries!
Thank you Elstree View!

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

Thank you so much for your kind and thoughtful words. We're absolutely delighted to hear that your mother had such a positive experience during her respite stay with us at Elstree View.Our team takes great pride in providing personalised care in a warm, welcoming environment, so it's incredibly rewarding to know that both you and your mum felt supported and comfortable throughout her stay. We're especially pleased to hear that you noticed the passion and kindness of our staff, as well as the joy and engagement among our residents.We'll be sure to share your lovely feedback with the whole team-it means the world to them. We look forward to welcoming your mum back whenever she needs another relaxing and respite break.

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Review from S W (Daughter of Resident) published on 3 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Avery, Elstree for two years. In that time she has been very well cared for and settled in very quickly. Mum enjoys all the many activities on offer. Mum always enjoys the lovely meals and looks forward to getting together with the other residents. There is a really
great atmosphere created here at Avery and all the staff are so approachable and friendly.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

Thank you so much for your kind words and heartfelt feedback. We're truly delighted to hear that your mother has felt so at home with us over the past two years. It means a great deal to know that she enjoys the activities, the meals, and the companionship of other residents-these are all things we work hard to make special every day. Our team is dedicated to creating a warm, welcoming environment where every resident feels valued and cared for, so your comments about the friendly atmosphere and approachable staff are especially appreciated. Thank you again.

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Review from Racquelle B (Daughter of Resident) published on 15 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Elstree View for almost two years now, and she absolutely loves it. From the moment you walk in, the place feels so friendly and welcoming. The staff are genuinely kind and caring, and it means the world to see how happy she is. She's always busy with activities and even goes on outings-
it's like she's come back to life and found a new spark. Honestly, it feels like she's ten years younger.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

Thank you so much for sharing this, it's genuinely lovely to hear! It sounds like your mum has really found her happy place at Elstree View, and that kind of peace of mind is priceless. Knowing she's not just being looked after, but actually enjoying life and feeling younger in herself, that's everything. Stories like yours really show the difference a warm, caring environment can make.

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Review from alison b (Daughter of Resident) published on 29 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my lovely 98 year old mother fell at home and broke her hip. After a successful hip replacement at the hospital and rehabilitation at Hemel, which was a waste of time, I found Elstree view for a months respite care. From the moment I walked into the lovely home and met the incredibly helpful managers
and staff, I knew it was a perfect home for my mother..we are now 3 weeks into respite care and there is no way my mother could go back to her home, therefore she has decided to become a full time resident and enjoy the care that Elstree View offers.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

It's wonderful to hear that she's found such a supportive and caring environment at Elstree View. It sounds like the team here have really made a positive impact on both her well-being and your peace of mind. It must be a huge relief to know that she's in a place where she's comfortable and well looked after. I'm sure the decision to stay full-time was not easy, but it's great that she's able to enjoy the care and attention she deserves. Wishing your mom continued comfort and recovery in her new home.

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Review from Julie L (Daughter of Resident) published on 21 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother initially arrived at Elstree for respite care in July 2024, after she had had a fall and broken her hip. As she has been so happy there and well looked after, she decided to stay permanently. My mother is very sociable and could sometimes get very lonely at home, so it's been wonderful to
see how much happier she is now. She has made lots of lovely friends and the staff are outstanding. They all genuinely care and nothing is too much trouble. All her medical needs are looked after by the excellent in-house nurses and the accommodation is newly furnished to a high-spec. My mother really enjoys the food and the entertainment laid on is regular and to a high standard. The surrounding gardens are very pretty and a nice place to have tea in the afternoons when the weather is nice. My family and I couldn't be happier with the way my mother is being cared for and feel very lucky to have found Elstree. Thank you to all the staff for making my mother's transition so smooth!

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

It's wonderful to hear how well your mom has adjusted to life at Elstree View after her fall. It must have been a tough time initially, but it sounds like she's found a truly supportive and nurturing environment. The fact that she's made so many lovely friends and feels genuinely cared for is such a comfort to us.The combination of great medical care, high-quality accommodation, and enjoyable activities really seems to be making a big difference in her happiness and well-being. It's clear the staff have been incredible in making her feel welcomed and at ease, which can sometimes be the most important factor when making such a big transition.

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Review from N F (Son of Resident) published on 18 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's Care Home was originally known as 'Sunrise' it was taken over by 'Signature' and latterly it's run by 'Avery'. The home has recently had a complete makeover in all communal areas and bedrooms; it looks really luxurious. The Home is on two floors and guests with dementia, needing more intensive
care, live on the second floor. The Care Home has always been very welcoming and attentive. Especially the home's Manager and her staff, who have all been wonderful to my father, throughout his stay. The medical support has been excellent and communication is very good, too. Picturesque setting at Elstree View and adequate parking. We are very happy and we thoroughly recommend this Home. I do have concerns that some key staff have left and this could have been avoided. Overall, Elstree View are doing a great job, thank you.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

It sounds like you've had a positive experience with Elstree View, It's great to hear that the care, environment, and overall communication have been excellent. The makeover of the communal areas and bedrooms must make a huge difference in creating a more comfortable and luxurious environment. It's also reassuring to know that the manager and staff have been particularly attentive to your dad's needs.

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Review from C S (Daughter of Resident) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved into the home 12 years ago, when they were still active and mobile. They enjoyed their independence while at the same time feeling safe in a protected environment. As they became less able to fend for themselves, they relied more on the care and services offered to them, especially
as illnesses began to surface. I have always found the staff friendly and caring and always there to help. Now that my mother is on her own, she still feels secure, receiving all the care that she needs. I feel happy that she is being well looked after and I can visit her at any time.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

It sounds like Elstree View has really been a good fit for your parents, offering them the independence they valued while also providing the care they needed as their health changed. It's wonderful to hear that your mother still feels secure and well cared for, even after your father's passing. That sense of safety and comfort, especially in a time of transition, is so important.

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Review from E M (Daughter of Resident) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum started her time at Elstree View in Assisted Living and has now been in Orchids for a year. Her care is wonderful. The staff are kind and caring and my mum is very content and happy. They seem to know what she needs and when and you can see by and way mum responds to the carers she trusts and
loves them. When she can, she joins in with activities but she is happiest in her room being cared for. Thank you to all the staff in Orchids and to all the staff who help and support her.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

Thank you so much for your kind and thoughtful message. It means the world to all of us here at Elstree View, especially the team in The Orchids, to know that your mum feels happy, safe, and cared for. We feel truly privileged to be part of her journey and to provide the support she needs. Seeing her content and knowing that she trusts us is the greatest reward we could ask for. Our team strives to make each day as comfortable and joyful as possible for our residents, and it's incredibly encouraging to hear that those efforts are felt and appreciated.

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Review from Nick O (Son of Resident) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always on hand and very attentive to my father and stepmother's needs. Nothing appears to be too much trouble, and the staff are always responsive to questions raised. The quality of the food is satisfactory but the service could improve slightly by serving hot food. Overall, very happy
with the service provided.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

Thank you for your kind words. We're so pleased to hear that your father and stepmother feel well cared for and that our team has been attentive and responsive to their needs. That's exactly the standard we strive for every day. We also appreciate your comments about the food service. Feedback like this is incredibly valuable, and we will certainly look into ways we can ensure meals are served hotter and more promptly. Your suggestions help us grow and improve.

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Review from Adrian B (Son of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, the staff look after my mother better than I or my family could and even though she can be very cantankerous they genuinely seem to like her and treat her with compassion and understanding, plus they have worked out her needs, even though she has limited communication ability.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

We are one big family here at Elstree View and love what we do for the people in our care. Thank you for your lovely feedback.

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Review from R M (Relative of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has moved into Elstree View Care home in early March when she was discharged from a recent admission to hospital. The whole process has been brilliant. All the staff that I have met so far are friendly, helpful and welcoming. The admission process was done so efficiently - from viewing the
Home to admission was less than a week. Her care has been exemplary. The food is plentiful and tasty with good choice. The building, communal areas and individual rooms are beautiful - freshly decorated with continuing decorating happening in some areas. The entertainment is varied and staff help her to become involved in activities, if she wishes. The clinical and medical care is regular and far easier to access than when she was at home. We feel she is much better looked after 24/7 and much safer in the Home than with a carer in her own home.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

We are pleased that your overall experience was a positive one. We understand that the process for finding the right care setting for your loved one can be difficult and we aim to make this as easy and stress free as possible. Thank you for your feedback on our newly refurbished communal areas and bedrooms , we are very proud of our home and glad you are as well. I will be sure to share your feedback with the team.

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Review from D P (Brother of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident at this care facility for many years. She is now going through a particularly difficult phase of her life. I find that the standard of care is exceptionally good. The staff treat her with compassion and empathy. I am regularly updated.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

Your relative has been with us for many years and we are very fond of her. We understand that everyone's care journey is individual and will support both you and your sister at this time. Thank you for your kind words, I will share this with the team.

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Review from L C (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Elstre View Care Home in October. The staff have all come out of their way to help him settle in and he is now an active member of the community. He has lived more in the last 3 months than he has in the last three years. He is very comfortable, happy and safe and I can visit him as
his daughter and share in his happiness.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

We are thrilled that your father is enjoying becoming a part of the community, he has really bonded with staff and residents and does like to get involved with the activities.

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Review from A D (Son-in-law of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a real pleasure and greatly reassuring to see my father-in-law cared for as an individual with respect and dignity in such nice surroundings and with kind and attentive and capable staff.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

Thank you for your kind words, We will share this with the teams and we look forward to seeing you in the community again soon.

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Review from Gillian K (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful refurbishment, just like a 5 star hotel.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

Thank you for your kind words. We are very pleased with the refurbishment, it makes a massive difference. We look forward to seeing you again in the community.

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Review from B T (Respite Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall a good experience. The fact that a major refurbishment was taking place meant a lot of banging at times. Joined in and enjoyed almost all activities. Standard of room cleaning and bed making poor. The staff very good at remembering and using my name.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

Were are thrilled that you enjoyed your stay overall. We are pleased to inform you that our refurbishment is now completed. We have taken on board your feedback regarding the housekeeping and shared this with the team. Please feel free to pop into the home anytime you wish.

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Review from W S (Respite Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Here for a short respite stay. Found the staff all very helpful and kind. No issue too much.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

We are thrilled that you enjoyed your stay with us and would like to welcome you back anytime.

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Review from Gary L (Cousin of Resident) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Elstree View, in the 4 or so months since my cousin has been a resident there, has made her feel totally at home. I visit her at least once or twice a week, and can clearly see how relaxed, cared for and happy she is. A big thank you to the staff, carers and all involved. I cannot find one negative
thing to say. She has lost all the anxious feelings she had in her flat, she is eating and sleeping better.

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Review from A A (Daughter of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided for my dad on the Orchard floor is excellent, he is always treated with good humour and kindness, and well looked after.
Regular reports from the staff are comprehensive and informative, and his needs are well met.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery Collection

Thank you for your lovely feedback, we will share this with the team.

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Review from L S (Daughter of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided here for mum is exceptional. She is treated with respect, dignity and kindness and as she is so vulnerable this is truly a gift. All the staff do everything they can to make her experience a good one and the integrity, comradery and humour is palpable here. It is not just a home for
mum it is her home. Thank you so much.

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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Elstree View Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.830 for Elstree View Care Home - Avery Collection is calculated as follows: ( (366 Excellents x 5) + (44 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 423 Ratings = 4.83

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Elstree View Care Home - Avery Collection is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

Meet the Team (9)

Kate

Kate Lester

Job Title: General Manager

Joined: 2010

I started working in the elderly care sector in 2010 and have been at Elstree View since 2019.


I was promoted from Dementia Care Manager to Deputy Manager in 2022 and to General Manager in 2023.


My background is predominantly in dementia care, and I was extremely proud to complete my postgraduate Master’s in Dementia Studies in 2019.


I am passionate about providing person-centred care for our residents as well as supporting family and friends to be involved in the care of their loved ones.


I find my job hugely rewarding and it is great to work with such a long-serving, committed and caring team here at Elstree View Care Home.

Simona

Simona Ciuperca

Job Title: Deputy Manager

Joined: 2021

My name is Simona Ciuperca and I am the Deputy Manager at Elstree View.


I started with the company in January 2021 as a Residential Care Manager and I am very happy to call Elstree View home.


I first started working in Care Industry in 2010 initially as a Registered General Nurse. Since then, I have grown and developed in the management area, completing my QCF Level 5 in Health and Social Care and Leadership.


I feel very passionate about residents’ care and ensuring that high standards are reached and maintained.


Every resident living in our community has a voice and we are here to support their choices while respecting their dignity and providing them with the support they need to start a new life at Elstree View.


As someone who likes to be challenged and has a proven aptitude for providing a high level of professional care with a truly resident-focused approach, I am excited to utilize my management expertise and significant nursing skills to ensure our residents enjoy the best possible lifestyle.


I will always welcome and encourage involvement in our home from the friends and relatives of our residents, so please contact me at any time to discuss any suggestions you may have.

Robyn

Robyn Rides

Job Title: Dementia Care Manager

Joined: 2022

I started working in the care sector 2014 as a care assistant and have worked in various roles within social care, developing my skills and knowledge along the way. I completed my Level 5 diploma in leadership and management in health and social care in 2019. I have been working at Elstree view since July 2022 as the dementia care manager on The Orchids and can honestly say I have enjoyed every minute.

The reason I am so drawn to working in care is knowing that each day I can make a difference in someone’s day no matter how big or small that difference is. Working as a dementia care manager can be challenging at times but I find it truly rewarding.

Everyone deserves to receive the highest standard of care possible so taking a personal-centred approach is a key part of my work ethic. I am very passionate about working with those who are living with dementia and supporting their families. I will also do everything I can to support my residents and their families.

Stevie

Stevie Pugsley

Job Title: Client Liaison Manager

Joined: 2009

I first started working in the care sector in 2009 when I started as a care manager for Elstree View. I have worked my way through different positions within Elstree View over the last 15 years where I have now found myself dealing with all the new enquiries that come into the community which I do enjoy very much.


It is great meeting potential new residents and giving them a tour of our home as well as hearing their stories on how they have come to stay at Elstree, some being sad as well as happy. I’m here to support and make this part of their journey as stress-free as possible. Please contact me and arrange a tour of our lovely home.

Kanchan

Kanchan Khattri

Job Title: Business Administrator

Joined: 2018

I have been working in a care setting for 20 years and it's been the best choice I made. I had the privilege to grow up with my grandparents around me and cared for my mother, therefore, to me the elderly will always be my family and as such, it felt special walking into this home eighteen months ago. My role as BOC is central to all other departments ensuring the administration function continues to flow smoothly. I am committed to helping the dedicated team, residents and families giving my best at all times. It is always a pleasure when a resident knocks on my door with a query or stops for a chat in the corridor, I enjoy listening to them, I respect them and am always happy to help and bring a smile.

Paula

Paula Antonie

Job Title: Dining Room Supervisor

Joined: 2014

I am a passionate, caring, approachable and respectful person in everything I do. I love my job and feel loved by everyone, always being asked many times how I keep my infectious smile in everything I do.


I started my job 10 years ago as a housekeeper, going room by room where I felt like I was visiting many homes while still carrying out my duties, having a chat with our residents, offering support and respect. After 8 years as a housekeeper, I was given the opportunity to become a Dining assistant, and then more recently I was offered the position of Dining room supervisor where I feel much appreciation from my colleagues and residents, I feel proud that I can demonstrate my abilities, improve my performance, while spending more time with our residents, and obviously not losing my smile.


I am always considering the residents as my parents, I try to comfort them, reassuring them that I’m here to help because I’m a sensitive person. I’m professional and I care very much.

Julie

Julie Ling

Job Title: Reception Manager

Joined: 2007

I have been part of the Elstree team since 2007. I started working within the housekeeping team which I very much enjoyed, and I then developed my skills and became part of the care team. This taught me a range of knowledge that has helped me to understand our residents and their needs and preferences. I then became the dining room supervisor which I loved and stayed in this role for 10 Years. I am now the Reception Manager and part of the front-of-house team.


I love meeting and helping people throughout the day.

Georgina

Georgina Amoah

Job Title: Housekeeping Manager

Joined: 2011

I’m honoured to work in a great organisation such as this. I have worked for 9 years and 8 months and I’m passionate about delivering high-quality service and very strict on infection control. I have a great and dedicated team under me which I’m very proud of. My goal is to ensure that everywhere in the community is clean, and tidy and that our residents are safe from contracting infections.

Mircea

Mircea Pasca

Job Title: Maintenance Manager

Joined: 2018

I am really pleased and honoured to have joined the elite team here as a Maintenance Manager in 2018, a team which really listens and gets involved in the day-by-day life of the residents. Since starting my career in care in 2005, I gained vast experience, skills, and knowledge, I am happy to apply my DIY skills in a place which I consider not just my home, but my second safe and comfortable one for me and everybody that live and visit our community.


Interacting with residents, having a laugh, a discussion, offering support and attention, it really does make a difference in our and their lives. Every day is different, every day makes my day. Home is where the heart and my toolbox is. Together, we are a family.

Frequently Asked Questions about Elstree View Care Home - Avery Collection

What types of Care is Elstree View Care Home - Avery Collection registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elstree View Care Home - Avery Collection have?

There are 49 Single Rooms and 16 Couples/Companion Rooms.

What are the Facilities & Services at Elstree View Care Home - Avery Collection?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elstree View Care Home - Avery Collection to the centre of Borehamwood?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elstree View Care Home - Avery Collection to verify any information. View our terms and conditions. Elstree View Care Home - Avery Collection has an Enhanced Service - more info.