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Elstree View Care Home - Avery Collection

Edgwarebury Lane, off Barnett Lane, Elstree, Borehamwood, Hertfordshire WD6 3RG
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The care and attention are excellent and the accommodation is just what we wantedBrian H(Husband of Resident/Service User)
Elstree View Care Home - Avery Collection, Borehamwood
My mother receives excellent care in a safe environmentA B(Daughter of Resident/Service User)
Elstree View Care Home - Avery Collection, Borehamwood
Elstree View Care Home - Avery Collection, Borehamwood

Nestled amidst breath-taking scenery, Elstree View is enveloped by expansive greenery, creating a picturesque setting for resident enjoyment. Renowned for its exceptional assisted living services, the Elstree care home extends comprehensive care, encompassing dementia care, respite care, nursing care and palliative care.

Every resident receives meticulous care and respect, ensuring safety and comfort and tailored care plans guarantee that the dedicated team addresses individual needs. Whether one seeks assisted living services...  

Care Provided by Elstree View Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,650
Residential Dementia CareFrom £1,600From £1,700

Contact Elstree View Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kate Lester (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (16)
  • Single Rooms with ensuite Wet Room (49)

Elstree View Care Home - Avery Collection Reviews (122)

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9.8

Elstree View Care Home - Avery Collection has a Review Score of 9.8 (9.830) out of 10, based on 30 reviews in the last 2 years. Over all time Elstree View Care Home - Avery Collection has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from Anna L (Daughter of Resident) published on 6 March 2018 Submitted via Postal Card
Overall Experience

Generally well-run. Often short staffed though agency staff not competent. Food not good - very hit and miss. Activities promised on day sheet and then do not happen. Some days it is impossible to find a carer.

Reply from Marketing, Marketing at Elstree View Care Home - Avery Collection
Thank you for taking the time to review Sunrise of Elstree.

Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on...  

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Review from Jacqueline H (Resident / Service User) published on 28 February 2018 Submitted via Postal Card
Overall Experience

A lack of staff when I need to go urgently to the toilet.

Reply from Marketing, Marketing at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

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Review from T S (Daughter of Resident) published on 12 February 2018 Submitted via Postal Card
Overall Experience

A most satisfactory place. Enriching and caring.

Reply from Lewis Sluman, Digital Marketing Executive at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team.

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Review from Shelley M (Friend of Resident) published on 12 February 2018 Submitted via Postal Card
Overall Experience
I don't come very often to see my friend but when I do he always seems well looked after.

He seems to be involved in activities and everyone is very friendly.

Reply from Marketing, Digital Marketing Executive at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team.

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Review from J L (Son of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

Good.

Reply from Marketing, Digital Marketing Executive at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team.

Facilities
Care / Support
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Treated with Dignity
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Review from Martin V (Brother of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

My sister has been a resident for 3 years. Before accepting Sunrise of Elstree, we viewed 5 other homes and it was clear Sunrise of Elstree had the edge. She has been well cared for throughout the 3 years and we do not believe we can find a better home.

Reply from Marketing, Digital Marketing Executive at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
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Value for Money
Review from M B (Son of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

My mother seems always to be in good spirits when we speak which I assume is down to her care. She enjoys, I believe, the numerous activities she is able to participate in. All seems well organised and she is happy as much, given her circumstances, as she can be.

Reply from Marketing, Digital Marketing Executive at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team.

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No Rating
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Review from Russell D (Son of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

Staff are extremely helpful.

Reply from Marketing, Digital Marketing Executive at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tony S (Son of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

My mother has been in Sunrise of Elstree for just over 12 months and has flourished in that time. She moved in direct from hospital and was unable to return to her flat and live alone.

She is very happy with the care and cannot speak highly enough about the staff.

Reply from Marketing, Digital Marketing Executive at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Laurence O (Son of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

Very nice and friendly place and people.

Reply from Marketing, Digital Marketing Executive at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Lech H (Regular Volunteer) published on 29 January 2018 Submitted via Postal Card
Overall Experience

First class care.

Reply from Marketing, Digital Marketing Executive at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Sister of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

When my brother first came to Sunrise, he was relatively independent but I felt the care he received was not always appropriate. However, more recently, I am much happier with the care he is receiving.

Reply from Marketing, Digital Marketing Executive at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Lindsay G (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

Caring, kind, supportive staff. I feel very comfortable leaving my father here.

Reply from Marketing, Digital Marketing Executive at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter N (Regular Volunteer) published on 29 January 2018 Submitted via Postal Card
Overall Experience

I come to Sunrise as a volunteer supporting residents in using the internet. I have done this for more than eight years, two afternoons a week 2-4.30pm. I connect with the Activities Coordinator (2 in my time). I see several residents each session. Sunrise of Elstree is extremely comfortable and luxurious. Residents usually have a high opinion of services and staff.

Reply from Marketing, Digital Marketing Executive at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team.

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Care / Support
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No Rating
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Review from S H (Relative of Resident) published on 20 September 2017 Submitted via Postal Card
Overall Experience

The activities co-ordinator was very helpful! He lent my relative some tape to repair one of his photos - we appreciate his kindness and good humour!

Reply from Lewis Sluman, Digital Marketing Executive at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team

Facilities
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No Rating
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Review from M A (Daughter of Resident) published on 19 March 2017 Submitted via Postal Card
Overall Experience

Sunrise of Elstree is a fantastic care home with the most caring and efficient staff. My mother couldn't be in a batter place.

Reply from Marketing Manager, Marketing Manager at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Review from Debbie C (Daughter of Resident) published on 3 November 2016 Submitted via Postal Card
Overall Experience

Showing how to make jewellery using polymer clay using canes and surface designs.

Reply from UK Marketing, Marketing Assistant at Elstree View Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Elstree Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Value for Money
Review from C L (Daughter of Resident) published on 28 September 2016 Submitted via Postal Card
Overall Experience

My mother is a resident and staff are very good in caring for her. Premises are very nice and very clean. Food is okay but not great, on a positive, you can order fish every day which is very nice, staff serving food also very nice and always do their best. Rooms are nice, could do with slight updates with the price that is paid i.e. new floor in the bathroom but on the whole very happy with care home, probably hard to find a better place.

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Review from Duncan V (Friend of Resident) published on 22 September 2016 Submitted via Postal Card
Overall Experience

The carers and all staff but especially carers are most considerate, thoughtful and kind. Always provide excellent, cheerful, practical, constructive help and companionship. They also always inform me of any problems by phone with my resident.

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Review from G R (Daughter of Resident) published on 22 September 2016 Submitted via Postal Card
Overall Experience

The staff are on the whole are patient and attentive to my mother who is not easy.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 July 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Elstree View Care Home - Avery Collection.

Awards / Recognitions (13)

Accreditations

There are no accreditations posted yet for Elstree View Care Home - Avery Collection.

Meet the Team (9)

Kate Lester
Kate LesterJob Title:General ManagerJoined: 2010

I started working in the elderly care sector in 2010 and have been at Elstree View since 2019.

I was promoted from Dementia Care Manager to Deputy Manager in 2022 and to General Manager in 2023.

My background is predominantly in dementia care, and I was extremely proud to complete my postgraduate Master’s in Dementia Studies in 2019.

I am passionate about providing person-centred care for our residents as well as supporting family and friends to be involved in the care of their loved ones.

I find my job hugely rewarding, and it is great to work with such a long-serving, committed and caring team here at Elstree View Care Home.

Simona Ciuperca
Simona CiupercaJob Title:Deputy ManagerJoined: 2021

My name is Simona Ciuperca, and I am the Deputy Manager at Elstree View.

I started with the company in January 2021 as a Residential Care Manager, and I am very happy to call Elstree View home.

I first started working in the care industry in 2010, initially as a Registered General Nurse. Since then, I have grown and developed in the management area, completing my QCF Level 5 in Health and Social Care and Leadership.

I feel very passionate about residents’ care and ensuring that high standards are reached and maintained.

Every resident living in our community has a voice, and we are here to support their choices while respecting their dignity and providing them with the support they need to start a new life at Elstree View.

As someone who likes to be challenged and has a proven aptitude for providing a high level of professional care with a truly resident-focused approach, I am excited to utilise my management expertise and significant nursing skills to ensure our residents enjoy the best possible lifestyle.

I will always welcome and encourage involvement in our home from the friends and relatives of our residents, so please contact me at any time to discuss any suggestions you may have.

Robyn Rides
Robyn RidesJob Title:Dementia Care ManagerJoined: 2022
I started working in the care sector in 2014 as a care assistant and have worked in various roles within social care, developing my skills and knowledge along the way. I completed my Level 5 diploma in leadership and management in health and social care in 2019. I have been working at Elstree View since July 2022 as the dementia care manager on The Orchids and can honestly say I have enjoyed every minute.

The reason I am so drawn to working in care is knowing that each day I can make a difference in someone’s day, no matter how big or small that difference is. Working as a dementia care manager can be challenging at times, but I find it truly rewarding.

Everyone deserves to receive the highest standard of care possible, so taking a person-centred approach is a key part of my work ethic. I am very passionate about working with those who are living with dementia and supporting their families. I will also do everything I can to support my residents and their families.

Stevie Pugsley
Stevie PugsleyJob Title:Client Liaison ManagerJoined: 2009

I first started working in the care sector in 2009 when I started as a care manager for Elstree View. I have worked my way through different positions within Elstree View over the last 15 years, where I have now found myself dealing with all the new enquiries that come into the community, which I do enjoy very much.

It is great meeting potential new residents and giving them a tour of our home, as well as hearing their stories on how they have come to stay at Elstree, some being sad as well as happy. I’m here to support and make this part of their journey as stress-free as possible. Please contact me and arrange a tour of our lovely home.

Rosie Scott
Rosie ScottJob Title:Activities coordinatorJoined: 2025

I started working in care because I am passionate about making a positive difference in people’s lives. As a Well-being and Activities Coordinator, I love creating meaningful experiences that bring happiness, purpose, and connection to residents each day. Whether it’s organising activities, celebrating special occasions, or simply spending time getting to know each person, I find it incredibly rewarding to see the impact these moments can have. Knowing that I can help make someone’s day brighter is what makes me love my role and feel proud to work in care.

Kanchan Khattri
Kanchan KhattriJob Title:Business AdministratorJoined: 2018

I have been working in a care setting for 20 years, and it's been the best choice I made. I had the privilege to grow up with my grandparents around me and care for my mother; therefore, to me, the elderly will always be my family, and as such, it felt special walking into this home eighteen months ago. My role as BOC is central to all other departments, ensuring the administration function continues to flow smoothly. I am committed to helping the dedicated team, residents and families, giving my best at all times. It is always a pleasure when a resident knocks on my door with a query or stops for a chat in the corridor. I enjoy listening to them, I respect them and am always happy to help and bring a smile.

Julie Ling
Julie LingJob Title:Reception ManagerJoined: 2007

I have been part of the Elstree team since 2007. I started working within the housekeeping team which I very much enjoyed, and I then developed my skills and became part of the care team. This taught me a range of knowledge that has helped me to understand our residents and their needs and preferences. I then became the dining room supervisor which I loved and stayed in this role for 10 Years. I am now the Reception Manager and part of the front-of-house team.

I love meeting and helping people throughout the day.

Georgina Amoah
Georgina AmoahJob Title:Housekeeping ManagerJoined: 2011

I’m honoured to work in a great organisation such as this. I have worked for 9 years and 8 months, and I’m passionate about delivering high-quality service and am very strict on infection control. I have a great and dedicated team under me, which I’m very proud of. My goal is to ensure that everywhere in the community is clean and tidy and that our residents are safe from contracting infections.

Dylan Doran
Dylan DoranJob Title:Maintenance coordinatorJoined: 2025

I wanted to give back to the community in a meaningful way, and I love being part of a team that makes a real, positive difference in people’s daily lives. I genuinely believe everyone deserves a safe, dignified, and comfortable place to live.

I particularly enjoy being the Maintenance Coordinator as it lets me directly improve residents’ quality of life, whether I’m quickly fixing something to prevent discomfort or proactively maintaining the home, so it always feels warm and welcoming. I take great pride in knowing that a well-cared-for environment helps our residents feel secure, happy, and truly at home.

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