Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for The Adelaide

stars
stars 14 October 2022
I cannot speak highly enough of the care and kindness of the staff. They cannot do enough for you and nothing is too much trouble. It is kept spotlessly clean and the food is excellent with dietary needs met. Highly recommended.
Review from H J (Respite Resident/Service User)
stars
stars 20 January 2022
I found The Adelaide staff all very caring, helpful and supportive in every way. Nothing was too much trouble for them. Being wheat and dairy intolerant, they catered to help me in what I could eat. All food was of a good standard.
Review from Jo B (Respite Resident/Service User)
stars
stars 02 July 2018
Very impressed when visiting my friend. Lovely, clean welcoming place in a nice setting with excellent staff. Friend very well cared for and happy.
Review from Carol P (Friend of Resident/Service User)