Submit a Review for Abbey Lodge Residential Care Home
91 Seabrook Road, Hythe, CT21 5QP
View full details of Abbey Lodge Residential Care HomeLatest Reviews for Abbey Lodge Residential Care Home
01 April 2026
I can highly recommend Abbey lodge. My uncle was made to feel very welcome straight away and the transition from his home to Abbey lodge was done with the upmost care and consideration. Jo, Julie and all the staff here are kind, caring and patient. Nothing is too much trouble for them and you can
not help but notice the smiles on lots on faces here.
24 February 2026
The staff have been really responsive to communication from myself and my sister about our grandmother, and also about financial processes. I've had clear communication about medication and it's good to be able to access her notes too. Really appreciate being able to call regularly and someone
taking the phone up to her, and how friendly staff are when we visit.
20 February 2026
Staff and management at Abby Lodge are second to none in their care and attention to the residents. My mum has been there for over a year and after being very ill for past couple of years has been transformed both physically and in her mental well-being from the love and care that she gets from the
guys at the home .
We are very lucky to have found Abby Lodge.
09 February 2026
My mother receives excellent care at Abbey Lodge. They are particularly good with her physical and medical needs.
Staff are all pleasant and management are always accessible for any questions or comments.
I feel confident my mother is safe and well looked after.
09 February 2026
My mother was very ill in the New Year and the staff have acted with care and compassion.
The staff are always friendly and welcoming, and respond quickly if we have a query. The chef is very accommodating and will provide alternative options to meals, to meet her needs.
07 January 2026
I have only been to the home once.My aunt seemed to be fine.I can't visit anymore due to my own health issues.I'm not to involved with the process of her care.I just don't have the time to follow up on all of this.She didn't need to end up in this situation.
05 January 2026
The staff are friendly, helpful and always greet me when I visit my uncle.
They have dealt with queries and assisted me with paperwork.
If they have any concerns, then they ring me.
My uncle has settled in well and is happy here.
23 December 2025
Good care being shown in the relatively short time my mother has been a resident. They have good systems in place for monitoring her health and are quick to intervene if necessary. Follow ups have been done promptly. The home has a friendly atmosphere and the staff appear consistent and content in
their work. Cannot fault them.
10 November 2025
From initial viewing, assessment to discharge, the whole team was friendly, kind, thoughtful and professional.
Any requests, e.g. a vase or ad hoc medication, were immediately satisfied.
The care staff were especially considerate of an elderly woman who was at times confused. They were very
patient, even when busy.
Thank you for the care provided.
31 October 2025
My Aunt has been in Abbey Lodge for 2 years. In that time she has received very good care, I know she is safe and her specific needs are met. The Staff are very friendly and encourage her to take part in activities. The Chef is excellent with her dietary needs. Her medical needs are under
constant review and my concerns are always taken into account, I know she is getting good care.
30 October 2025
Abbey lodge is friendly and the staff are welcoming and go above and beyond for their residents. The kitchen staff cook great food, and the home is always spotless and has a warm presence to it. Great activities and social events with PAT dog, Bonnie and visiting singers. Overall, a lovely home for
the residents.
12 August 2025
Very good, attention to personal preferences is excellent. All carers are very competent, and you feel cared for.
My physical needs have been met with a bed and chair provided.
10 July 2025
The home is very well run with friendly staff. Any queries are very quickly acted upon. It's a very homely care home with a good atmosphere.
12 June 2025
Since day one of arriving here, we have nothing but praise for the management and carers of the home. My partner as all her needs sorted in a professional high standard. Lovely room, lovely food, home set in a lovely area. We have high praise for this home. We would highly recommend to anyone
looking for a lovely home for a loved one or family member. 5 Star.
12 June 2025
My experince here at Abbey Lodge has been exemplary. The management and staff are excellent.
12 June 2025
My wife and I have been in the Abbey Care Home for the last 4 years and have found the caring staff eager and keen to keep us in a way that they would like to be looked after. On the caring side, they need to help those who are unable to do their personal requirements, such as cleanliness and
toileting. Women who need these requirements may have to have a male carer to help them. And likewise, men having female carers.
With caring here, we have always experienced the best way possible. Our health is regularly monitored and attention taken should it be necessary. If you are looking for complaints, you can always find somebody that way. In the four years we have been here, our health and welfare have been very good, all down to human nature.
07 March 2025
Mother was looked after by a very varing and professional staff, nothing was too much bother. She really enjoyed her outings, activities and entertainment during the day.
Towards the end, mother received excellent care, and we could not have asked for a better send-off.
19 December 2024
We recently visited my Mum with one of our elderly relatives. She was very impressed with the care at Abbey Lodge. She has seen many care homes recently, but none of them came close to Abbey Lodge. She commented on how happy and healthy my Mum looked, probably the most relaxed since her stroke, 4
years ago. According to her, the best indictor of a well run residential home is that it doesn't matter when you visit, the residents are always looked after. It is very true about Abbey Lodge, as I arrive unannounced and the place is always clean and tidy and the residents are happy and cared for. Extra thanks to the activities organiser: flower arrangements, painting, bingo. So much fun and creativity!
18 December 2024
Abbey Lodge took my sister on somewhat reluctantly because of her high dependency needs and inability to do things for herself. They have nevertheless settled her into the best routine that can be devised for her and she and the family are pleased with the improved care she is receiving compared
with her former situation.
16 December 2024
I am leaving a negative but true review of my mums care. We placed my mum in Abbey Lodge because we trusted that they were able to care for her needs as she is suffering with Dementia. She was there for 6 weeks. It started okay, then she had a couple of occasions when she became agitated, upset and
tried to get out of the care home. I believe she had an argument with one of the carers. Shortly after this the manager served notice for my mum to be moved elsewhere instead of waiting to see if her medication increased by the GP helped my mum to settle. Think twice about placing your loved ones with dementia in Abbey Lodge as we never know to what level they will decline. Abbey Lodge claim to cater for residents with mild to moderate dementia, tragically dementia does progress and I don't believe they are capable of caring for residents with moderate levels and possibly not even mild cases. I believe they are only suited to cope with respite, residential or elderly residents.
Latest Reviews for Abbey Lodge Residential Care Home
01 April 2026
I can highly recommend Abbey lodge. My uncle was made to feel very welcome straight away and the transition from his home to Abbey lodge was done with the upmost care and consideration. Jo, Julie and all the staff here are kind, caring and patient. Nothing is too much trouble for them and you can
not help but notice the smiles on lots on faces here.
24 February 2026
The staff have been really responsive to communication from myself and my sister about our grandmother, and also about financial processes. I've had clear communication about medication and it's good to be able to access her notes too. Really appreciate being able to call regularly and someone
taking the phone up to her, and how friendly staff are when we visit.
20 February 2026
Staff and management at Abby Lodge are second to none in their care and attention to the residents. My mum has been there for over a year and after being very ill for past couple of years has been transformed both physically and in her mental well-being from the love and care that she gets from the
guys at the home .
We are very lucky to have found Abby Lodge.
09 February 2026
My mother receives excellent care at Abbey Lodge. They are particularly good with her physical and medical needs.
Staff are all pleasant and management are always accessible for any questions or comments.
I feel confident my mother is safe and well looked after.
09 February 2026
My mother was very ill in the New Year and the staff have acted with care and compassion.
The staff are always friendly and welcoming, and respond quickly if we have a query. The chef is very accommodating and will provide alternative options to meals, to meet her needs.
07 January 2026
I have only been to the home once.My aunt seemed to be fine.I can't visit anymore due to my own health issues.I'm not to involved with the process of her care.I just don't have the time to follow up on all of this.She didn't need to end up in this situation.
05 January 2026
The staff are friendly, helpful and always greet me when I visit my uncle.
They have dealt with queries and assisted me with paperwork.
If they have any concerns, then they ring me.
My uncle has settled in well and is happy here.
23 December 2025
Good care being shown in the relatively short time my mother has been a resident. They have good systems in place for monitoring her health and are quick to intervene if necessary. Follow ups have been done promptly. The home has a friendly atmosphere and the staff appear consistent and content in
their work. Cannot fault them.
10 November 2025
From initial viewing, assessment to discharge, the whole team was friendly, kind, thoughtful and professional.
Any requests, e.g. a vase or ad hoc medication, were immediately satisfied.
The care staff were especially considerate of an elderly woman who was at times confused. They were very
patient, even when busy.
Thank you for the care provided.
31 October 2025
My Aunt has been in Abbey Lodge for 2 years. In that time she has received very good care, I know she is safe and her specific needs are met. The Staff are very friendly and encourage her to take part in activities. The Chef is excellent with her dietary needs. Her medical needs are under
constant review and my concerns are always taken into account, I know she is getting good care.
30 October 2025
Abbey lodge is friendly and the staff are welcoming and go above and beyond for their residents. The kitchen staff cook great food, and the home is always spotless and has a warm presence to it. Great activities and social events with PAT dog, Bonnie and visiting singers. Overall, a lovely home for
the residents.
12 August 2025
Very good, attention to personal preferences is excellent. All carers are very competent, and you feel cared for.
My physical needs have been met with a bed and chair provided.
10 July 2025
The home is very well run with friendly staff. Any queries are very quickly acted upon. It's a very homely care home with a good atmosphere.
12 June 2025
Since day one of arriving here, we have nothing but praise for the management and carers of the home. My partner as all her needs sorted in a professional high standard. Lovely room, lovely food, home set in a lovely area. We have high praise for this home. We would highly recommend to anyone
looking for a lovely home for a loved one or family member. 5 Star.
12 June 2025
My experince here at Abbey Lodge has been exemplary. The management and staff are excellent.
12 June 2025
My wife and I have been in the Abbey Care Home for the last 4 years and have found the caring staff eager and keen to keep us in a way that they would like to be looked after. On the caring side, they need to help those who are unable to do their personal requirements, such as cleanliness and
toileting. Women who need these requirements may have to have a male carer to help them. And likewise, men having female carers.
With caring here, we have always experienced the best way possible. Our health is regularly monitored and attention taken should it be necessary. If you are looking for complaints, you can always find somebody that way. In the four years we have been here, our health and welfare have been very good, all down to human nature.
07 March 2025
Mother was looked after by a very varing and professional staff, nothing was too much bother. She really enjoyed her outings, activities and entertainment during the day.
Towards the end, mother received excellent care, and we could not have asked for a better send-off.
19 December 2024
We recently visited my Mum with one of our elderly relatives. She was very impressed with the care at Abbey Lodge. She has seen many care homes recently, but none of them came close to Abbey Lodge. She commented on how happy and healthy my Mum looked, probably the most relaxed since her stroke, 4
years ago. According to her, the best indictor of a well run residential home is that it doesn't matter when you visit, the residents are always looked after. It is very true about Abbey Lodge, as I arrive unannounced and the place is always clean and tidy and the residents are happy and cared for. Extra thanks to the activities organiser: flower arrangements, painting, bingo. So much fun and creativity!
18 December 2024
Abbey Lodge took my sister on somewhat reluctantly because of her high dependency needs and inability to do things for herself. They have nevertheless settled her into the best routine that can be devised for her and she and the family are pleased with the improved care she is receiving compared
with her former situation.
16 December 2024
I am leaving a negative but true review of my mums care. We placed my mum in Abbey Lodge because we trusted that they were able to care for her needs as she is suffering with Dementia. She was there for 6 weeks. It started okay, then she had a couple of occasions when she became agitated, upset and
tried to get out of the care home. I believe she had an argument with one of the carers. Shortly after this the manager served notice for my mum to be moved elsewhere instead of waiting to see if her medication increased by the GP helped my mum to settle. Think twice about placing your loved ones with dementia in Abbey Lodge as we never know to what level they will decline. Abbey Lodge claim to cater for residents with mild to moderate dementia, tragically dementia does progress and I don't believe they are capable of caring for residents with moderate levels and possibly not even mild cases. I believe they are only suited to cope with respite, residential or elderly residents.