Abbey Lodge is situated in the laid-back market town of Hythe, Kent and enjoys lovely sea views overlooking the English Channel. It prides itself on family run, high-quality care which are specific to the individual needs of the ladies and gentlemen who reside there.
The home has been run by the Bown family since 1996 and has built up a strong reputation in the community and amongst professionals for the care and detailed attention which underpins the ethos of care in the home. Abbey Lodge is rated as 'Good' the Care Quality Commission (June 2016) and is continually refining the way we believe care should be delivered to ensure he residents receive or even better the quality of life they want to have.
Group: Place Farm House Residential Home Ltd
Person in charge: Elizabeth Bown (Registered Manager)
Local Authority / Social Services: Kent County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 25 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 65+.
Single Rooms: 21
Shared Rooms: 2
Rooms with ensuite WC: 21
Weekly Charges Guide: Personal Care Single £745 – £895 (These prices are only a guideline, please contact Abbey Lodge to find out the exact price for your requirements.)
Within the fees are included: toiletries, chiropody and newspapers. Local authority rates are accepted with a top up to the full price of the room price.
Respite fees are £935 a week with a minimum of two weeks.
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
Abbey Lodge is on Seabrook Road (A259), in between the towns of Sandgate and Hythe.
Parking:
There is parking on site
Latest Care Quality Commission* Report on Abbey Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.9 (maximum of 10) for Abbey Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Abbey Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Abbey Lodge is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.2 Points relating to the number of positive Reviews for Abbey Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5 Target = 0.200
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Abbey Lodge has a Review Score of 7.9 (7.867) from 1 Reviews
Review submitted from a Scanned Printed Card by P H (Daughter of Resident) on Monday 14 May 2018. Relates to May 2018.
My mother is not known for adapting well to new circumstances however she settled at Abbey Lodge well and has only good things to say about everything there. The staff are kind, caring and compassionate. They also show so much love to my mother and it is the little things that really matter that they are good at.
How likely would you be to recommend Abbey Lodge? Extremely Likely
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2 Bed Vacancies
posted 18 May 2018
We currently have two ensuite bedrooms available with sea views. These are available on a respite & long term basis.
Job Title: Registered Manager
Joined: 1996
Description:
Abbey Lodge is managed day-to-day by Elizabeth Bown who lives local to Hythe. She takes a highly active role in the day-to-day running of Abbey Lodge and is personally on hand to provide support to residents and staff. Liz & the family took Abbey Lodge over in October 1996 (a 14 bed care home at that point) having previously run a post office for 10 years in Portsmouth. In the intervening 21 years Liz has personally lead Abbey Lodge to be one of the best homes in the area, to be a by-word for quality. Liz also engendered her own vision in developing Abbey Lodge to the home that you see today, with an eight bed extension being completed in 2008.
Liz has achieved Level NVQ 5 qualification in care management and is also a NVQ Assessor. She takes pride in training and leading staff in the ethos that she believes care should be provided and this has directly attributed to the reputation Abbey Lodge has.
There are currently no Care Home Idol entrants who have performed at Abbey Lodge