Abbey Lodge Residential Care Home

91 Seabrook Road, Hythe CT21 5QP
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9.7 65 Reviews
  • Abbey Lodge Residential Care Home, Hythe
Abbey Lodge is situated in the laid-back market town of Hythe, Kent and enjoys lovely sea views overlooking the English Channel. It prides itself on delivering high-quality care which is specific to the individual needs of residents.

The home has been operating since 1996 and has built up a strong reputation in the community and amongst professionals for the care and detailed attention which underpins the ethos of care in the home. Abbey Lodge is rated as 'Good' by the Care Quality Commission (Dec 2020) and is continually refining the way they believe care should be delivered with a person-centred approach.

The management team has a wealth of experience and relevant qualifications in the Health and Social Care sector.

The home has strong links with various community and church groups. Many of its residents come from Hythe and the surrounding areas, and the home has an excellent reputation in the area which has been developed and strengthened over three decades.
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Care Provided by Abbey Lodge Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Residential Care: £1110 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500

Fees are dependent on size and location of room and care needs.

The price(s) shown are provided by the care home. Contact Abbey Lodge Residential Care Home for full pricing details and T&Cs.

Contact Abbey Lodge Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Abbey Lodge Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Abbey Lodge (Residential Home) Ltd
  • Privately Owned

Person in Charge

  • Joanne Hinder (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (20)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Welcome all relatives, friends & visiting professionals as well as entertainers for Residents

Parking

  • Parking on site & Kerb side in front of the home

Abbey Lodge Residential Care Home Reviews (65)

9.7

Abbey Lodge Residential Care Home has a Review Score of 9.7 (9.723) out of 10, based on 29 reviews in the last 2 years.
Over all time Abbey Lodge Residential Care Home has 65 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Abbey Lodge Residential Care Home
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Total of 65, showing 1-20
Review from Heidi W (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum came to Abbey Lodge nearly 6 weeks ago from respite. Mums happy has a lovely room overlooking the sea, we've brought in many of Mums paintings which look lovely and absolutely no problem for the wonderful maintenance guy that works there to put them up. She's been being looked after very well,
all the carers are caring, considerate and gentle with my Mums needs.
If there's any medical issues, they're dealt with straight away and medication comes quickly.
I couldn't ask for a better service for my Mum.
Management is excellent, kind and friendly and it really feels like a home for us too.


Dad's been at Abbey Lodge for 4 weeks now, he's settled in well and is taken care of wonderfully. Dad has a couple of personal care needs and these have been dealt with in a caring manner. He's loving the food and has put on weight which is fantastic.
He's enjoyed some social activities with other service users, this helps him to keep stimulated.
Nothing is too much effort for any member of staff and if we have any concerns we are listened to and it's dealt with.
Thank you for caring for our Mum and Dad, we appreciate it so much.

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Review from Mark C (Son of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
On visiting Abbey Lodge we knew it was the right place for my Dad. The Manager, Jo is always contactable, the staff are kind & caring, plus the food is great. They have regular activities to engage residents & everyone is encouraged to join in. Also, there is an online app that is updated regularly
so we can see how my dad is doing, eating & drinking...perfect when living a long way away.
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Review from Susan C (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been made to feel very welcome here, he feels safe & well cared for, he enjoys the food ! & cake ! .. I too feel very welcome here & if I've had any questions or concerns they have been answered thoroughly & quickly, the home is very much a home from home for dad, the staff
are all very lovely & caring towards dad which is great as it give me complete peace off mind dads been very well cared for . Couldn't ask for any more ..
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Review from Karen H (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has settled well into Abbey Lodge, all the staff are kind and caring. Mum has been encouraged to join in activities which she is enjoying, it's nice that they have a variety of things that she can join in with. I pop in at all different times of the day and always find mum with a cup of tea,
or just had one! She is well fed with a variety of different meals and alternatives if she is not keen on what's on the menu. The care she has received has been perfect, weekly visits from the district nurses have been arranged. I cannot thank all the staff enough.
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Review from Pat U (Wife of Resident) published on 3 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the day my husband arrived at the home I have been made to feel supported and involved in his care. The staff are all working with us to understand and manage my husband's needs which is great. He is settling in nicely thanks to the care he is being given by the whole team. I feel so grateful
that we have found Abbey Lodge.
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Review from Karen R (Daughter of Resident) published on 3 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving a loved one into a permanent care facility is one of the hardest things to do. From the first moment we set foot in Abbey Lodge we could could tell that my Dad was going to be well looked after. Being told we could visit whenever we wanted as "this is now your home too", made a difficult decision
much easier.
We have been allowed to make his new room as close to home as possible, we can stay for dinner (its lovely food i must add), join in the activities and I've even been able to visit with his dog. The communal areas are comfortable and exceptionally clean. The staff have all taken the time and care to get to know Dad, and likewise ensure he is included in all aspects of the community. They also take the time to ask how we are when we visit it really does feel like an extended family.
We are truly grateful for the care you give to Dad (and us).
Keep doing what you do! Thank you all!!
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Review from B G (Nephew of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend Abbey lodge. My uncle was made to feel very welcome straight away and the transition from his home to Abbey lodge was done with the upmost care and consideration. Jo, Julie and all the staff here are kind, caring and patient. Nothing is too much trouble for them and you can not
help but notice the smiles on lots on faces here.
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Review from Charlotte W (Granddaughter of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff have been really responsive to communication from myself and my sister about our grandmother, and also about financial processes. I've had clear communication about medication and it's good to be able to access her notes too. Really appreciate being able to call regularly and someone taking
the phone up to her, and how friendly staff are when we visit.
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Review from L W (Son of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff and management at Abby Lodge are second to none in their care and attention to the residents. My mum has been there for over a year and after being very ill for past couple of years has been transformed both physically and in her mental well-being from the love and care that she gets from the
guys at the home .
We are very lucky to have found Abby Lodge.
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Review from H H (Daughter of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother receives excellent care at Abbey Lodge. They are particularly good with her physical and medical needs.
Staff are all pleasant and management are always accessible for any questions or comments.
I feel confident my mother is safe and well looked after.
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Review from Genevieve F (Daughter of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was very ill in the New Year and the staff have acted with care and compassion.
The staff are always friendly and welcoming, and respond quickly if we have a query. The chef is very accommodating and will provide alternative options to meals, to meet her needs.
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Review from Stephen K (Nephew of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have only been to the home once.My aunt seemed to be fine.I can't visit anymore due to my own health issues.I'm not to involved with the process of her care.I just don't have the time to follow up on all of this.She didn't need to end up in this situation.
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Review from Jenny B (Niece of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are friendly, helpful and always greet me when I visit my uncle.
They have dealt with queries and assisted me with paperwork.
If they have any concerns, then they ring me.
My uncle has settled in well and is happy here.
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Review from R L (Son of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Good care being shown in the relatively short time my mother has been a resident. They have good systems in place for monitoring her health and are quick to intervene if necessary. Follow ups have been done promptly. The home has a friendly atmosphere and the staff appear consistent and content in their
work. Cannot fault them.
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Review from Perry R (Son of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From initial viewing, assessment to discharge, the whole team was friendly, kind, thoughtful and professional.
Any requests, e.g. a vase or ad hoc medication, were immediately satisfied.
The care staff were especially considerate of an elderly woman who was at times confused. They were very patient,
even when busy.
Thank you for the care provided.
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Review from Elizabeth B (Niece of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has been in Abbey Lodge for 2 years. In that time she has received very good care, I know she is safe and her specific needs are met. The Staff are very friendly and encourage her to take part in activities. The Chef is excellent with her dietary needs. Her medical needs are under constant
review and my concerns are always taken into account, I know she is getting good care.
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Review from R P (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbey lodge is friendly and the staff are welcoming and go above and beyond for their residents. The kitchen staff cook great food, and the home is always spotless and has a warm presence to it. Great activities and social events with PAT dog, Bonnie and visiting singers. Overall, a lovely home for
the residents.
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Review from S C (Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, attention to personal preferences is excellent. All carers are very competent, and you feel cared for.
My physical needs have been met with a bed and chair provided.
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Review from J H (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very well run with friendly staff. Any queries are very quickly acted upon. It's a very homely care home with a good atmosphere.
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Review from Carl F (Partner of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since day one of arriving here, we have nothing but praise for the management and carers of the home. My partner as all her needs sorted in a professional high standard. Lovely room, lovely food, home set in a lovely area. We have high praise for this home. We would highly recommend to anyone looking
for a lovely home for a loved one or family member. 5 Star.
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Current Review Score: 9.7 (9.723)

Overview of Review Score

The Review Score of 9.7 (9.723) out of 10 for Abbey Lodge Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.723 for Abbey Lodge Residential Care Home is calculated as follows: ( (262 Excellents x 5) + (54 Goods x 4) + (11 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 332 Ratings = 4.723
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbey Lodge Residential Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Vini

Vini Aujla

Job Title: Manager/Director Joined: 1996

Vini Aujla oversees Abbey Lodge, She takes a highly active role in the running of Abbey Lodge and is personally on hand to provide support to residents and staff, supported by a full-time manager and deputy manager both have a wealth of knowledge in the care sector.


Abbey Lodge is a 24-bed 90% ensuite home, Vini has a background in Pharmaceuticals and Accounting.


Vini holds a level 5 in Food hygiene and Health and Safety. Abbey Lodge is deemed one of the best homes in the area, and it is a byword for quality.


Vini is working towards a Level NVQ 5 qualification in care management and Leadership. She takes pride in training and leading staff in the ethos that she believes care should be provided, and this has been directly attributed to Abbey Lodge's reputation.

Joanne

Joanne Hinder

Job Title: Registered Manager Joined: 2020

Joanne joined our team as Deputy Manager in January 2020. She has many years of experience in care, her previous post was Deputy Manager for 9 years in a busy 46-bedded Dementia Care Home in Folkestone. She has achieved her long-term goal of becoming a manager with a promotion to Registered Manager of Abbey Lodge in August 2021.

Frequently Asked Questions about Abbey Lodge Residential Care Home

What types of Care is Abbey Lodge Residential Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abbey Lodge Residential Care Home have?

There are 21 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Abbey Lodge Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbey Lodge Residential Care Home to the centre of Hythe?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Lodge Residential Care Home to verify any information. View our terms and conditions. Abbey Lodge Residential Care Home has an Enhanced Service - more info.