Abbey Lodge Residential Care Home

On the day of his funeral, they got my mum ready, dressed and meds sorted, ready for myself and my sister to take her to the funeral. Much appreciated.

Management is excellent, kind and friendly and it really feels like a home for us too.

Thank you for caring for our Mum and Dad, we appreciate it so much.

On visiting Abbey Lodge we knew it was the right place for my Dad. The Manager, Jo is always contactable, the staff are kind & caring, plus the food is great. They have regular activities to engage residents & everyone is encouraged to join in. Also, there is an online app that is updated regularly so we can see how my dad is doing, eating & drinking...perfect when living a long way away.

Dad has been made to feel very welcome here, he feels safe & well cared for, he enjoys the food ! & cake ! .. I too feel very welcome here & if I've had any questions or concerns they have been answered thoroughly & quickly, the home is very much a home from home for dad, the staff are all very lovely & caring towards dad which is great as it give me complete peace off mind dads been very well cared for . Couldn't ask for any more ..

My mum has settled well into Abbey Lodge, all the staff are kind and caring. Mum has been encouraged to join in activities which she is enjoying, it's nice that they have a variety of things that she can join in with. I pop in at all different times of the day and always find mum with a cup of tea, or just had one! She is well fed with a variety of different meals and alternatives if she is not keen on what's on the menu. The care she has received has been perfect, weekly visits from the district nurses have been arranged. I cannot thank all the staff enough.

From the day my husband arrived at the home I have been made to feel supported and involved in his care. The staff are all working with us to understand and manage my husband's needs which is great. He is settling in nicely thanks to the care he is being given by the whole team. I feel so grateful that we have found Abbey Lodge.

Keep doing what you do! Thank you all!!

I can highly recommend Abbey lodge. My uncle was made to feel very welcome straight away and the transition from his home to Abbey lodge was done with the upmost care and consideration. Jo, Julie and all the staff here are kind, caring and patient. Nothing is too much trouble for them and you can not help but notice the smiles on lots on faces here.

The staff have been really responsive to communication from myself and my sister about our grandmother, and also about financial processes. I've had clear communication about medication and it's good to be able to access her notes too. Really appreciate being able to call regularly and someone taking the phone up to her, and how friendly staff are when we visit.

We are very lucky to have found Abby Lodge.

I feel confident my mother is safe and well looked after.

The staff are always friendly and welcoming, and respond quickly if we have a query. The chef is very accommodating and will provide alternative options to meals, to meet her needs.

I have only been to the home once.My aunt seemed to be fine.I can't visit anymore due to my own health issues.I'm not to involved with the process of her care.I just don't have the time to follow up on all of this.She didn't need to end up in this situation.

My uncle has settled in well and is happy here.

Good care being shown in the relatively short time my mother has been a resident. They have good systems in place for monitoring her health and are quick to intervene if necessary. Follow ups have been done promptly. The home has a friendly atmosphere and the staff appear consistent and content in their work. Cannot fault them.

Thank you for the care provided.

My Aunt has been in Abbey Lodge for 2 years. In that time she has received very good care, I know she is safe and her specific needs are met. The Staff are very friendly and encourage her to take part in activities. The Chef is excellent with her dietary needs. Her medical needs are under constant review and my concerns are always taken into account, I know she is getting good care.

Abbey lodge is friendly and the staff are welcoming and go above and beyond for their residents. The kitchen staff cook great food, and the home is always spotless and has a warm presence to it. Great activities and social events with PAT dog, Bonnie and visiting singers. Overall, a lovely home for the residents.

My physical needs have been met with a bed and chair provided.

The home is very well run with friendly staff. Any queries are very quickly acted upon. It's a very homely care home with a good atmosphere.