
the management and staff couldn't have been nicer or more helpfulSteve S(Son of Resident/Service User)

There is good food and daily activities plus a wide range of other things to engage witK W(Daughter of Resident/Service User)

It feels like "home"D E(Daughter of Resident/Service User)

the management and staff couldn't have been nicer or more helpfulSteve S(Son of Resident/Service User)

There is good food and daily activities plus a wide range of other things to engage witK W(Daughter of Resident/Service User)

It feels like "home"D E(Daughter of Resident/Service User)

Abbey Lodge is situated in the laid-back market town of Hythe, Kent and enjoys lovely sea views overlooking the English Channel. It prides itself on delivering high-quality care which is specific to the individual needs of residents.
The home has been operating since 1996 and has built up a strong reputation in the community and amongst professionals for the care and detailed attention which underpins the ethos of care in the...
Care Provided by Abbey Lodge Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on size and location of room and care needs.
The price(s) shown are provided by the care home. Contact Abbey Lodge Residential Care Home for full pricing details and T&Cs.
Contact Abbey Lodge Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Abbey Lodge (Residential Home) Ltd
- Private Owned
Person in charge
- Joanne Hinder (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (21)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (20)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Welcome all relatives, friends & visiting professionals as well as entertainers for Residents
Parking
- Parking on site & Kerb side in front of the home
Abbey Lodge Residential Care Home Reviews (65)
Abbey Lodge Residential Care Home has a Review Score of 9.7 (9.731) out of 10, based on 27 reviews in the last 2 years.
Over all time Abbey Lodge Residential Care Home has 65 reviews.
My experince here at Abbey Lodge has been exemplary. The management and staff are excellent.
With caring here, we have always experienced the best way possible. Our health is regularly monitored and attention taken should it be necessary. If you are looking for complaints, you can always find somebody that way. In the four years we have been here, our health and welfare have been very good, all down to human nature.
Towards the end, mother received excellent care, and we could not have asked for a better send-off.
We recently visited my Mum with one of our elderly relatives. She was very impressed with the care at Abbey Lodge. She has seen many care homes recently, but none of them came close to Abbey Lodge. She commented on how happy and healthy my Mum looked, probably the most relaxed since her stroke, 4 years ago. According to her, the best indictor of a well run residential home is that it doesn't matter when you visit, the residents are always looked after. It is very true about Abbey Lodge, as I arrive unannounced and the place is always clean and tidy and the residents are happy and cared for. Extra thanks to the activities organiser: flower arrangements, painting, bingo. So much fun and creativity!
Abbey Lodge took my sister on somewhat reluctantly because of her high dependency needs and inability to do things for herself. They have nevertheless settled her into the best routine that can be devised for her and she and the family are pleased with the improved care she is receiving compared with her former situation.
I am leaving a negative but true review of my mums care. We placed my mum in Abbey Lodge because we trusted that they were able to care for her needs as she is suffering with Dementia. She was there for 6 weeks. It started okay, then she had a couple of occasions when she became agitated, upset and tried to get out of the care home. I believe she had an argument with one of the carers. Shortly after this the manager served notice for my mum to be moved elsewhere instead of waiting to see if her medication increased by the GP helped my mum to settle. Think twice about placing your loved ones with dementia in Abbey Lodge as we never know to what level they will decline. Abbey Lodge claim to cater for residents with mild to moderate dementia, tragically dementia does progress and I don't believe they are capable of caring for residents with moderate levels and possibly not even mild cases. I believe they are only suited to cope with respite, residential or elderly residents.
We are obviously disappointed that you have had a negative experience. Our aim is to provide the best possible care to those we support and it is something we take very seriously. Pre-admission transparency is a major factor in the admission process. I am available to a call to discuss in more detail so we can better understand your experience.
Moved my Dad into Abbey Lodge a few days ago after a traumatic few months for him. Abbey Lodge was the final home that we visited and within a few minutes we knew that it was the place for Dad, the management and staff couldn't have been nicer or more helpful. Dad was shown his bright comfortable room with a fantastic sea view immediately and he was very happy indeed which was lovely to see.
After a long research and looking at care homes, we knew Abbey Lodge was the right place for my mum. It feels like "home". The staff are always happy, caring, smiling and ready to help. The manager and deputy manager are always ready to listen and assist with any enquiries. I am a person with high expectations, and I'm not the easiest to deal with, but Abbey Lodge is a wonderful place, and I am very satisfied with their service. My mother has settled quickly and has been living a great quality life with the right support.
Not knowing what to expect for two weeks in respite, I was pleasantly surprised. It was "heatwave" time, and the staff made every effort to make me comfortable. The bath was glorious!
Dad was looked after very well. Staff and management understand all his needs. Very patient, and nothing was too much trouble to ensure he was happy and content with his stay. Well looked after and all needs are catered for in a safe environment.
Mum has been at Abbey Lodge for just over a year and seems quite content. She settled in very well quite quickly. I am very happy with everything that is provided for her. Everyone is very helpful, kind, and polite, with a high level of understanding and communication back to the family. Thank you for all you do.
The staff at Abbey Lodge have actively made my mum a part of the regular 'family'. They took the time to get to know her so well and I have ever only observed kind and patient interactions with the residents. There is good food and daily activities plus a wide range of other things to engage with such as puzzles and reading. Thank you to all involved.
I have absolutely no complained about this care home and would definitely recommend it to anyone.
When admitted as an emergency into hospital, the home took over care at a moment's notice. So pleased with the care and facilities that when later in the year again had to go into hospital, there were no questions as to who would take over care until I could resume care myself.
My parents have a lovely twin room with a bathroom, it is cleaned everyday and always looks tidy. All the staff at Abbey Lodge are amazing, so kind and caring and nothing is too much trouble for them. My mum and dad feel very much at home and it's like one big family. There is always lots of crafting and regular entertainment in the lounge.
After this period of respite, Mum was very happy and decided to stay, she finds all the staff very friendly and helpful. She is very well cared for and happy she is at Abbey Lodge.
I visit my mother regularly and always feel welcome. A very homely home. My mother loves her room and since moving in she seems to look very well. Her health has improved.
The staff at Abbey Lodge are outstanding, nothing is too much trouble for any of them. They were always there if I needed a shoulder or a hug and you felt you could do this because of their sweet, caring natures. When my second mum died, the staff were there for her and me, I could not have asked for anything more. Thank you so much, Abbey Lodge staff.
Abbey Lodge is very well managed and has some care staff who have worked there for decades. Staff appear happy.
The most important thing in a care home for elderly people is the way residents are treated by the care staff. At Abbey Lodge, I am confident that interaction with residents is affectionate bordering on loving.
Carers pay attention to safety and physical requirements such as moving and lifting residents with minimum upset. The home is well equipped.
A creative and engaging activities manager works to keep residents entertained and stimulated five days out of seven. My mother loves the quizzes and enjoys the music, singing, crafts and activities based on traditional events. Birthdays and anniversaries are celebrated. Food and nutritional management is very good.
Since my aunt has been in Abbey Lodge she has always received the care and attention needed for her condition. The staff have always been polite and friendly and informed regarding her care. Contact always made prior to any vaccines given or change in health situation.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abbey Lodge Residential Care Home.
There are no upcoming events for Abbey Lodge Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Abbey Lodge Residential Care Home.
Accreditations
There are no accreditations posted yet for Abbey Lodge Residential Care Home.
Meet the Team (2)

Vini Aujla oversees Abbey Lodge, She takes a highly active role in the running of Abbey Lodge and is personally on hand to provide support to residents and staff, supported by a full-time manager and deputy manager both have a wealth of knowledge in the care sector.
Abbey Lodge is a 24-bed 90% ensuite home, Vini has a background in Pharmaceuticals and Accounting.
Vini holds a level 5 in Food hygiene and Health and Safety. Abbey Lodge is deemed one of the best homes in the area, and it is a byword for quality.
Vini is working towards a Level NVQ 5 qualification in care management and Leadership. She takes pride in training and leading staff in the ethos that she believes care should be provided, and this has been directly attributed to Abbey Lodge's reputation.

Joanne joined our team as Deputy Manager in January 2020. She has many years of experience in care, her previous post was Deputy Manager for 9 years in a busy 46-bedded Dementia Care Home in Folkestone. She has achieved her long-term goal of becoming a manager with a promotion to Registered Manager of Abbey Lodge in August 2021.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Lodge Residential Care Home to verify any information. View our terms and conditions. Abbey Lodge Residential Care Home has an Enhanced Service -more info.