Abbey Lodge Residential Care Home

91 Seabrook Road, Hythe CT21 5QP
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9.6 50 Reviews
  • Abbey Lodge Residential Care Home, Hythe
Abbey Lodge is situated in the laid-back market town of Hythe, Kent and enjoys lovely sea views overlooking the English Channel. It prides itself on delivering high-quality care which is specific to the individual needs of residents.

The home has been operating since 1996 and has built up a strong reputation in the community and amongst professionals for the care and detailed attention which underpins the ethos of care in the home. Abbey Lodge is rated as 'Good' by the Care Quality Commission (Dec 2020) and is continually refining the way they believe care should be delivered with a person-centred approach.

The management team has a wealth of experience and relevant qualifications in the Health and Social Care sector.

The home has strong links with various community and church groups. Many of its residents come from Hythe and the surrounding areas, and the home has an excellent reputation in the area which has been developed and strengthened over three decades.
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Care Provided by Abbey Lodge Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Residential Care: £1110 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500

Fees are dependent on size and location of room and care needs.

These prices are only a guideline, please contact Abbey Lodge Residential Care Home to find out the exact price for your requirements.

Contact Abbey Lodge Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Abbey Lodge Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Abbey Lodge (Residential Home) Ltd

Person in Charge

  • Joanne Hinder (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (20)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Welcome all relatives, friends & visiting professionals as well as entertainers for Residents

Parking

  • Parking on site & Kerb side in front of the home

Abbey Lodge Residential Care Home Reviews (50)

9.6

Abbey Lodge Residential Care Home has a Review Score of 9.6 (9.641) out of 10, based on 17 reviews in the last 2 years.
Over all time Abbey Lodge Residential Care Home has 50 reviews.

Overall Experience
  • 40
  • 9
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Date Published
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  • 17
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Reviewer Connection to Abbey Lodge Residential Care Home
  • 15
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  • 7
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Total of 50, showing 41-50
Review from P H (Daughter of Resident) published on 25 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident here for 4 years. We were not entirely happy to have to take this step at the time and after some local research Abbey Lodge seemed to be our best option. Mum has been very well looked after and generally happy. Care during the past year has been very good when circumstances
for everybody have been so difficult. I would have no hesitation in recommending this place to anyone. The staff seem to genuinely care about the residents and families.
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Review from E B (Resident) published on 28 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Abbey Lodge is a lovely place to live. The staff and management who looks after me, do a fantastic job. I would recommend Abbey Lodge to anyone looking for a home.
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Review from Neil B (Son of Resident) published on 27 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Abbey Lodge about 6 months ago and she was very frail and weak. With the loving care of everyone, my mum has put on weight, is very happy and calls Abbey Lodge her 'home'. She participates in the afternoon activities, looks forward to Tuesdays when she has her hair done, so overall she
is very happy and I am so grateful to everyone at Abbey Lodge.
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Review from P S (Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came six weeks ago. I was weak and falling about. With the wonderful care of staff, I now do not fall and also feel much stronger, no longer falling. No further injuries. I feel much happier. My weight has improved. The entertainment makes me happier, so improvement all round.
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Review from P S (Son of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is very happy at home. The staff are all very helpful and pleasant to speak to. The concern shown by all at Abbey Lodge is a pleasure to see.
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Review from Julie S (Friend of Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I contacted Abbey Lodge, it felt right. Their response was as if it was a member of their own family. They visited my neighbour the very next day in extreme, adverse weather. My neighbour who is a gentleman of 97 and very independent, had a rapport with the home representative immediately.
He had a choice of his care and it was designed around his needs and wishes. The home is top for cleanliness, staff are friendly and always willing to go the extra mile to please residents and visitors. It really is home from home!
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Review from Janice W (Daughter-in-law of Resident) published on 25 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law has been in Abbey Lodge since March of this year after realising he could not cope, at the age of 99 years, at home alone.
The staff at Abbey Lodge have been very professional and attentive and caring to his needs.
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Review from E M (Friend of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly and it appears well run.
The food always looks good.
The room is very good and sunny.
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Review from J C (Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Contented at Abbey Lodge.
Very friendly staff.
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Review from J S (Daughter-in-law of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents at Abbey Lodge are treated with kindness, respect and dignity. They are enabled to live independently, retain their preferences (diet, activities) and provided with support when needed. Ailments are recognised and dealt with promptly. Hairdressing, podiatry, opticians and dental services are
provided. Daily papers are available in the home and personally delivered, rooms and bathrooms are kept clean. The diet is varied. Management is efficient, available, welcoming and progressive. All staff are helpful, available and an excellent team. Garden is regularly maintained and handyman ensures everything is maintained and working. Residents are safe, well cared for ie their skin hydrated and relatives can sleep with peace knowing this.
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Current Review Score: 9.6 (9.641)

Overview of Review Score

The Review Score of 9.6 (9.641) out of 10 for Abbey Lodge Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.641 for Abbey Lodge Residential Care Home is calculated as follows: ( (149 Excellents x 5) + (33 Goods x 4) + (11 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 198 Ratings = 4.641
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbey Lodge Residential Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Vini

Vini Aujla

Job Title: Manager/Director Joined: 1996

Vini Aujla oversees Abbey Lodge, She takes a highly active role in the running of Abbey Lodge and is personally on hand to provide support to residents and staff, supported by a full-time manager and deputy manager both have a wealth of knowledge in the care sector.


Abbey Lodge is a 24-bed 90% ensuite home, Vini has a background in Pharmaceuticals and Accounting.


Vini holds a level 5 in Food hygiene and Health and Safety. Abbey Lodge is deemed one of the best homes in the area, and it is a byword for quality.


Vini is working towards a Level NVQ 5 qualification in care management and Leadership. She takes pride in training and leading staff in the ethos that she believes care should be provided, and this has been directly attributed to Abbey Lodge's reputation.

Joanne

Joanne Hinder

Job Title: Registered Manager Joined: 2020

Joanne joined our team as Deputy Manager in January 2020. She has many years of experience in care, her previous post was Deputy Manager for 9 years in a busy 46-bedded Dementia Care Home in Folkestone. She has achieved her long-term goal of becoming a manager with a promotion to Registered Manager of Abbey Lodge in August 2021.

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