Submit a Review for Birchwood House
Stockland Green Road, Speldhurst, Tunbridge Wells, TN3 0TU
View full details of Birchwood HouseLatest Reviews for Birchwood House
10 June 2026
After a very anxious time, I was welcomed by staff and made to feel very at home immediatly, then I recognised a lady I knew so immediatley had a companion. Activities were great fun but very exhausting as I wasn't used to it. Staff were so supportive and I feel I built up a lovely relationship with
them all.
TV controls not working - TV good.
05 June 2026
When Dad was moved to Birchwood from hospital, we were not sure if the home and staff could meet his many complex needs.
However, after only a few months there, he is thriving. His health demands are being met by extremely capable staff.
He loves it there, loves the food and has settled in really
well. He enjoys the activities and music. I'm really happy with my Dad being at Birchwood, lovely people.
05 June 2026
Dad is very well looked after and happy at Birchwood.
The care and kindness showed by all staff is excellent! Home Manager is extremly helpful and answers all queries quickly and efficiently.
Thank you!
03 June 2026
Dad came for two weeks respite, he has been before and enjoyed both times . Like all the staff . Was looked after very well. Enjoyed the food, liked the activities and the exercise lady. Is looking forward to coming again soon .
22 May 2026
Birchwood House is a very relaxing home for people needing care. The staff are very caring and patient and well liked by everyone. Nothing is too much trouble & activities are made fun. The food is very good and patients can eat in their rooms if they want to. Doctors, dentists, opticians,
hairdressers and chiropodists visit when required. Rooms are nicely decorated and homely. All in all a relaxing place to be.
11 May 2026
Birchwood has been a wonderful place for my mum following a fall and a hospital stay in Dorset. She has settled in extremely well and is very happy, which is incredibly reassuring for our family.
The team at are both friendly and hardworking, providing exceptional care and ensuring that each
resident's individual needs are thoughtfully met. The house itself is always spotless, the food is excellent, and there is a wide range of activities offered throughout the week, including movement to music, painting, games, and gardening. Residents also benefit from visiting professionals such as hairdressers, dental services, and podiatrists, and the local GP support is outstanding. The rooms are lovely, and the setting is a highlight, with beautiful gardens to enjoy in warmer weather and peaceful views year-round. What stands out most is the warmth of the team. Nothing is ever too much trouble, and visitors are always welcomed with genuine kindness. I couldn't recommend Birchwood House more.
11 May 2026
For several years I've visited friends in this excellent home. It's a home - not a house. Lovely staff. Book me a room!!!
05 May 2026
Staff very friendly and helpful. They are always very busy making sure the residents individual needs are met. In the afternoons activities are arranged so that the residents have a chance to mix and have fun. All residents seem to enjoy meal times. As visitors we are treated as though we are part
of the extended family. Always offered tea or coffee with trolley is out.
05 May 2026
Staff warm and welcoming, always very attentive to the residents. The house is always clean. Games are arranged in the afternoons to keep residents active whilst having fun. At meal times residents are able to either eat in their rooms or in the dining area, the food looks lovely and they cater for
any size appetite. Feels like one big family.
23 April 2026
I live in Birchwood House care home, have been there about 2 months, it is a very nice place to live in. Its a joy to sit and look out the windows that overlooks the gardens when the sun is out its a pleasure to look at all the flowers in the garden.
07 April 2026
I have been visiting my friend at this wonderful care home for some time now and i have nothing but praise for the wonderful staff. The home is clean and welcoming a friendly face always answers the door. My friend is so happy there and says the care they receive is second to none. Thank you to all
the staff for everything they do.
31 March 2026
I cannot speak highly enough of the care my mother has received at this care home. From the very beginning, the staff have shown genuine kindness, patience, and respect, making what could have been a difficult transition feel reassuring and positive for our whole family.
The team go above and beyond
to ensure that residents feel comfortable, safe, and valued. My mother is always treated with dignity, and it's clear that the staff take the time to get to know each resident personally - their preferences, routines, and what makes them happy.
The home itself is always clean, warm, and welcoming, with a lovely atmosphere that truly feels like a community rather than just a facility. Communication with family members is excellent, and we are always kept informed and reassured about my mother's wellbeing.
It gives me great peace of mind knowing she is in such caring and capable hands. I would wholeheartedly recommend this care home to anyone looking for a compassionate place for a loved one.
27 March 2026
My mother has lived at Birchwood for over four and a half years and our experience has been very positive. Her needs have been met at all times and she has made invaluable relationships with carers who have supported her emotionally and made her feel at home. My mother is a solitary soul and the
staff have respected her individual preferences. They have allowed her to express her autonomy and be herself. She loves the food. I have witnessed the plates offered which looked very appetising. The location is beautiful and the structure of the house works well for activities downstairs and peace upstairs. I have seen other residents enjoying a range of activities. There's no one size fits all here. I have no hesitation recommending Birchwood House and daily give thanks for the kind approach and professionalism offered.
27 March 2026
Mum has been in the care of Birchwood for nearly 4 years now. She receives excellent care by all the staff. We are kept informed of any event, or changes that may happen. The residents have lots of entertainment which keeps them both mentally and physically stimulated. All the staff are caring and
considerate, and in my opinion mum couldn't be better cared for.
27 March 2026
My mum was very anxious about going into a care home, but Clare and the team have done a wonderful job making her feel at home and getting her involved in activities. It's so nice to see her engaging with other people her age instead of sitting at home with her carer waiting for visitors.
26 March 2026
the staff couldn't be better which for me is the most important thing............................................................................................................................................................................
26 March 2026
Without doubt it's the quality of the staff and management that makes Birchwood such an excellent care home. Being an older building creates its own management difficulties certainly, but it also adds personality and warmth and makes it more of a real home for the residents. We are extremely pleased
with the care and attention that our mother continues to receive and have no regrets at our choice of care home. Thank you Birchwood!
18 March 2026
Birchwood House is a lovely caring community and it really feels like a large family rather than a care home. We have got to know many of the staff and without exception they have been kind, helpful and have responded to all our queries. Our relative is perfectly at home in his new environment.
The
building is old and well maintained but there are some limitations in its functionality due to it's structure - for example the lift is old and very small and this can cause difficulties with wheelchairs, trolleys and mobility aids, however, although not ideal, the staff manage to circumnavigate these adequately.
The grounds are lovely and residents often spot deer and other wildlife venturing in. It would be good if they could spend a little more time outside in the fresh air, weather permitting.
Birchwood House is a unique jewel tucked away in the heart of the Kent Countryside and, with it's caring staff and positive attitude, has proved to be the ideal 'family' setting for our brother.
17 March 2026
I've found the care home staff very friendly, understanding, professional, caring, open, helpful..and, most importantly, fun when witnessing their interactions with my mother. I have nothing but praise for their care and commitment.
17 March 2026
This is an excellent care home where the residents are treated with warmth and respect by all the staff team at the home. The care home has a friendly, homely and welcoming atmosphere. It is very reassuring that our family member is in a safe environment where if any issue occurs we know that the
problem will be dealt with in a speedy professional manner. Well done.
Latest Reviews for Birchwood House
10 June 2026
After a very anxious time, I was welcomed by staff and made to feel very at home immediatly, then I recognised a lady I knew so immediatley had a companion. Activities were great fun but very exhausting as I wasn't used to it. Staff were so supportive and I feel I built up a lovely relationship with
them all.
TV controls not working - TV good.
05 June 2026
When Dad was moved to Birchwood from hospital, we were not sure if the home and staff could meet his many complex needs.
However, after only a few months there, he is thriving. His health demands are being met by extremely capable staff.
He loves it there, loves the food and has settled in really
well. He enjoys the activities and music. I'm really happy with my Dad being at Birchwood, lovely people.
05 June 2026
Dad is very well looked after and happy at Birchwood.
The care and kindness showed by all staff is excellent! Home Manager is extremly helpful and answers all queries quickly and efficiently.
Thank you!
03 June 2026
Dad came for two weeks respite, he has been before and enjoyed both times . Like all the staff . Was looked after very well. Enjoyed the food, liked the activities and the exercise lady. Is looking forward to coming again soon .
22 May 2026
Birchwood House is a very relaxing home for people needing care. The staff are very caring and patient and well liked by everyone. Nothing is too much trouble & activities are made fun. The food is very good and patients can eat in their rooms if they want to. Doctors, dentists, opticians,
hairdressers and chiropodists visit when required. Rooms are nicely decorated and homely. All in all a relaxing place to be.
11 May 2026
Birchwood has been a wonderful place for my mum following a fall and a hospital stay in Dorset. She has settled in extremely well and is very happy, which is incredibly reassuring for our family.
The team at are both friendly and hardworking, providing exceptional care and ensuring that each
resident's individual needs are thoughtfully met. The house itself is always spotless, the food is excellent, and there is a wide range of activities offered throughout the week, including movement to music, painting, games, and gardening. Residents also benefit from visiting professionals such as hairdressers, dental services, and podiatrists, and the local GP support is outstanding. The rooms are lovely, and the setting is a highlight, with beautiful gardens to enjoy in warmer weather and peaceful views year-round. What stands out most is the warmth of the team. Nothing is ever too much trouble, and visitors are always welcomed with genuine kindness. I couldn't recommend Birchwood House more.
11 May 2026
For several years I've visited friends in this excellent home. It's a home - not a house. Lovely staff. Book me a room!!!
05 May 2026
Staff very friendly and helpful. They are always very busy making sure the residents individual needs are met. In the afternoons activities are arranged so that the residents have a chance to mix and have fun. All residents seem to enjoy meal times. As visitors we are treated as though we are part
of the extended family. Always offered tea or coffee with trolley is out.
05 May 2026
Staff warm and welcoming, always very attentive to the residents. The house is always clean. Games are arranged in the afternoons to keep residents active whilst having fun. At meal times residents are able to either eat in their rooms or in the dining area, the food looks lovely and they cater for
any size appetite. Feels like one big family.
23 April 2026
I live in Birchwood House care home, have been there about 2 months, it is a very nice place to live in. Its a joy to sit and look out the windows that overlooks the gardens when the sun is out its a pleasure to look at all the flowers in the garden.
07 April 2026
I have been visiting my friend at this wonderful care home for some time now and i have nothing but praise for the wonderful staff. The home is clean and welcoming a friendly face always answers the door. My friend is so happy there and says the care they receive is second to none. Thank you to all
the staff for everything they do.
31 March 2026
I cannot speak highly enough of the care my mother has received at this care home. From the very beginning, the staff have shown genuine kindness, patience, and respect, making what could have been a difficult transition feel reassuring and positive for our whole family.
The team go above and beyond
to ensure that residents feel comfortable, safe, and valued. My mother is always treated with dignity, and it's clear that the staff take the time to get to know each resident personally - their preferences, routines, and what makes them happy.
The home itself is always clean, warm, and welcoming, with a lovely atmosphere that truly feels like a community rather than just a facility. Communication with family members is excellent, and we are always kept informed and reassured about my mother's wellbeing.
It gives me great peace of mind knowing she is in such caring and capable hands. I would wholeheartedly recommend this care home to anyone looking for a compassionate place for a loved one.
27 March 2026
My mother has lived at Birchwood for over four and a half years and our experience has been very positive. Her needs have been met at all times and she has made invaluable relationships with carers who have supported her emotionally and made her feel at home. My mother is a solitary soul and the
staff have respected her individual preferences. They have allowed her to express her autonomy and be herself. She loves the food. I have witnessed the plates offered which looked very appetising. The location is beautiful and the structure of the house works well for activities downstairs and peace upstairs. I have seen other residents enjoying a range of activities. There's no one size fits all here. I have no hesitation recommending Birchwood House and daily give thanks for the kind approach and professionalism offered.
27 March 2026
Mum has been in the care of Birchwood for nearly 4 years now. She receives excellent care by all the staff. We are kept informed of any event, or changes that may happen. The residents have lots of entertainment which keeps them both mentally and physically stimulated. All the staff are caring and
considerate, and in my opinion mum couldn't be better cared for.
27 March 2026
My mum was very anxious about going into a care home, but Clare and the team have done a wonderful job making her feel at home and getting her involved in activities. It's so nice to see her engaging with other people her age instead of sitting at home with her carer waiting for visitors.
26 March 2026
the staff couldn't be better which for me is the most important thing............................................................................................................................................................................
26 March 2026
Without doubt it's the quality of the staff and management that makes Birchwood such an excellent care home. Being an older building creates its own management difficulties certainly, but it also adds personality and warmth and makes it more of a real home for the residents. We are extremely pleased
with the care and attention that our mother continues to receive and have no regrets at our choice of care home. Thank you Birchwood!
18 March 2026
Birchwood House is a lovely caring community and it really feels like a large family rather than a care home. We have got to know many of the staff and without exception they have been kind, helpful and have responded to all our queries. Our relative is perfectly at home in his new environment.
The
building is old and well maintained but there are some limitations in its functionality due to it's structure - for example the lift is old and very small and this can cause difficulties with wheelchairs, trolleys and mobility aids, however, although not ideal, the staff manage to circumnavigate these adequately.
The grounds are lovely and residents often spot deer and other wildlife venturing in. It would be good if they could spend a little more time outside in the fresh air, weather permitting.
Birchwood House is a unique jewel tucked away in the heart of the Kent Countryside and, with it's caring staff and positive attitude, has proved to be the ideal 'family' setting for our brother.
17 March 2026
I've found the care home staff very friendly, understanding, professional, caring, open, helpful..and, most importantly, fun when witnessing their interactions with my mother. I have nothing but praise for their care and commitment.
17 March 2026
This is an excellent care home where the residents are treated with warmth and respect by all the staff team at the home. The care home has a friendly, homely and welcoming atmosphere. It is very reassuring that our family member is in a safe environment where if any issue occurs we know that the
problem will be dealt with in a speedy professional manner. Well done.