
We consider ourselves very fortunate to have found BirchwoodPat H(Daughter of Resident/Service User)

So pleased I chose this care homeRosemary S(Daughter of Resident/Service User)


We consider ourselves very fortunate to have found BirchwoodPat H(Daughter of Resident/Service User)

So pleased I chose this care homeRosemary S(Daughter of Resident/Service User)


Birchwood House provides a caring, supportive, home-from-home living environment for older people in the Speldhurst area. The home enables residents to live full and independent lives.
Care plans are personalised to each individual's needs and personal preferences and reviews are undertaken regularly, ensuring their needs are met as their requirements change. While care staff have access to a range of specialist equipment to support the delivery of safe and adequate care.
Residents...
Birchwood House provides a caring, supportive, home-from-home living environment for older people in the Speldhurst area. The home enables residents to live full and independent lives.
Care plans are personalised to each individual's needs and personal preferences and reviews are undertaken regularly, ensuring their needs are met as their requirements change. While care staff have access to a range of specialist equipment to support the delivery of safe and adequate care.
Residents are cared for by a team of professional and experienced care workers and can enjoy all the benefits of living in a 'family home'. Meals are home-cooked and visiting is unrestricted, staff and residents enjoy their time spent together and interact as though they're a family.
Care Provided by Birchwood House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Birchwood House to confirm what's included and get a personalised quote:
Fees include all care provided however, additional costs are added for the services of the chiropodist and hairdresser should you wish to avail yourself of these provisions.
An enhancment would be requested should a resident require a level of care best achieved on a one-to-one basis.
The price(s) shown are provided by the care home. Contact Birchwood House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Owner
- Malvirt Ltd
- Private Owned
Person in charge
- Claire Tye (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 4
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (1)
Visiting
- There is an open visiting policy. They feel that conections with the greater community, family and friends is vital for their well being and sense of person.
Birchwood House Reviews (95)
Birchwood House has a Review Score of 9.9 (9.864) out of 10, based on 38 reviews in the last 2 years.
Over all time Birchwood House has 95 reviews.
I would like to take a moment to express my sincere gratitude for the care and support provided to my mum since she moved into Birchwood house.
as a family we are always made to feel welcomed by the friendly staff.
I would like to take a moment to express my sincere gratitude for the care and support provided to my mum since she moved into Birchwood house.
as a family we are always made to feel welcomed by the friendly staff.
Thank you so much for taking the time to write such a lovely review, I will of course share this with the team.
Everything provided if not only need to ask and supplied for you. Home from home, nice calm atmosphere have come on leaps & bounds since coming here - e.g. can now get on & off bed by myself, put on my own pads anyway!!
Everything provided if not only need to ask and supplied for you. Home from home, nice calm atmosphere have come on leaps & bounds since coming here - e.g. can now get on & off bed by myself, put on my own pads anyway!!
Thank you so much for a lovely review, we really appreciate it.
I like the place & the things we do.
I like the place & the things we do.
Thank you very much for taking the time to leave a review, we truly appreciate it.
From the moment we viewed Birchwood, we were made to feel welcome and that nothing was too much trouble. Mum's 2-week respite stay has been brilliant for her. She's been cared for, stimulated, entertained and we've noticed a big difference in her mental sharpness, sense of humour and positivity....
From the moment we viewed Birchwood, we were made to feel welcome and that nothing was too much trouble. Mum's 2-week respite stay has been brilliant for her. She's been cared for, stimulated, entertained and we've noticed a big difference in her mental sharpness, sense of humour and positivity. She's made some lovely new friends - both staff and guests. And she's adamant that she'll be back in a couple of months for another 2 week stay. Huge thank you to Claire and the team for making her stay so special. xx
Thank you so much for such a wonderful review, we cannot wait for your mother to return for her stay, what a sense of humour she has. I will of course share your kind words with the team.
Mum really enjoyed her 2 week respite at Birchwood. All the staff were amazing and she has made some great friends. She is looking forward to going back again soon. Mum has a gall bladder problem and the inhouse chef made sure she was able to continue a fat free diet. Everyone was so friendly and...
Mum really enjoyed her 2 week respite at Birchwood. All the staff were amazing and she has made some great friends. She is looking forward to going back again soon. Mum has a gall bladder problem and the inhouse chef made sure she was able to continue a fat free diet. Everyone was so friendly and caring and Mum enjoyed participating in the activities. Thank you Claire & Co.
We are so happy that Mum enjoyed her stay and we are looking forward to her return. Thank you so much for your kind words.
There is such a happy, warm and welcoming environment, and it's clear how much the staff genuinely care about the...
There is such a happy, warm and welcoming environment, and it's clear how much the staff genuinely care about the people they support. Nothing ever feels like too much trouble, and residents are treated with so much kindness, dignity and respect.
Most importantly, I have seen such a positive improvement in quality of life, which means more than I can put into words. Knowing that your loved one is somewhere they are genuinely cared for, listened to and happy gives you so much reassurance.
I really cannot thank the whole team at Birchwood enough for everything they do. It is a very special place with some truly wonderful people.
Thank you so much for such a lovely review of our home, this really does mean the world to us all. I will share your kind words with the team.
The food was excellent I shall miss it very much.
The grounds are lovely to walk in & staff are keen to help you to walk & get you out in wheelchairs. Staff are also keen to get you...
The food was excellent I shall miss it very much.
The grounds are lovely to walk in & staff are keen to help you to walk & get you out in wheelchairs. Staff are also keen to get you join in activities.
Rooms are very pleasant also. I had a stroke & pleased with help.
Thank you so much for taking the time to write such a kind review. I will be sure to share this with all the staff. We wish you well for the future.
She arrived grief stricken after the loss of her husband and had many physical challenges. These were overcome quickly and she...
She arrived grief stricken after the loss of her husband and had many physical challenges. These were overcome quickly and she enjoyed an excellent quality of life. I attribute this to the professionalism of the staff and the warm family culture. Carers understood her personality and wish for solitude, but also offered comfort in the rare moments she was distressed, for which she was very grateful. She felt so safe in their hands.
Her ending was a gradual decline which was carefully monitored. The GP, hospice nurse and district nurses were engaged as appropriate. I never felt a need to advocate on her behalf as her needs were always anticipated and responded to efficiently. Communication with me was consistent, helpful and kind.
Knowing that she could not have had a better outcome has really helped me bear my loss.
Thank you so much for your kind and wonderful words, the team and I really appreciate them. We are so pleased that we were able to help at such a difficult time.
Our very first contact with Birchwood was when my daughter and I turned up unannounced and were welcomed warmly and shown around. We walked away saying how lovely the place felt and what a lovely atmosphere there was. We booked my husband in for two weeks respite care and I cannot praise all the...
Our very first contact with Birchwood was when my daughter and I turned up unannounced and were welcomed warmly and shown around. We walked away saying how lovely the place felt and what a lovely atmosphere there was. We booked my husband in for two weeks respite care and I cannot praise all the staff enough for how kind and cheerful they were. When I visited on day two I was amazed at the level of housekeeping. Everything was clean and shiny and there was a lovely smell of furniture polish in the air. The food looks appetising and was served in his room as he didn't feel comfortable sitting in the dining room due to his condition. The ladies in charge were so helpful and organised ambulances to transport him to hospital for appointments and nothing seemed to be too much trouble. They have taken a huge worry off my shoulders and have organised district nurses to visit and even offered to extend his stay should he not feel well enough to go home. Thank you all for providing such a lovely environment to all the residents and their visitors.
Thank you so much for taking the time to write such a lovely review of our home. It was an absolute pleasure to help you both.
After a very anxious time, I was welcomed by staff and made to feel very at home immediatly, then I recognised a lady I knew so immediatley had a companion. Activities were great fun but very exhausting as I wasn't used to it. Staff were so supportive and I feel I built up a lovely relationship...
TV controls not working - TV good.
Thank you so much for your kind review. We look forward to welcoming you back for your next stay and we are sorry that your Tv control was not working, we shall look into this.
However, after only a few months there, he is thriving. His health demands are being met by extremely capable staff.
He loves it there, loves the food and has settled in really...
However, after only a few months there, he is thriving. His health demands are being met by extremely capable staff.
He loves it there, loves the food and has settled in really well. He enjoys the activities and music. I'm really happy with my Dad being at Birchwood, lovely people.
Thank you so much, we are so pleased that your father is thriving. I will be sure to share your review with the team.
The care and kindness showed by all staff is excellent! Home Manager is extremly helpful and answers all queries quickly and efficiently.
Thank you!
The care and kindness showed by all staff is excellent! Home Manager is extremly helpful and answers all queries quickly and efficiently.
Thank you!
Thank you so much for a lovely review, we truly appreciate your kind words.
Dad came for two weeks respite, he has been before and enjoyed both times . Like all the staff . Was looked after very well. Enjoyed the food, liked the activities and the exercise lady. Is looking forward to coming again soon .
Dad came for two weeks respite, he has been before and enjoyed both times . Like all the staff . Was looked after very well. Enjoyed the food, liked the activities and the exercise lady. Is looking forward to coming again soon .
Thank you so much for a lovely review. We are looking forward to your dad returning soon.
Birchwood House is a very relaxing home for people needing care. The staff are very caring and patient and well liked by everyone. Nothing is too much trouble & activities are made fun. The food is very good and patients can eat in their rooms if they want to. Doctors, dentists, opticians,...
Birchwood House is a very relaxing home for people needing care. The staff are very caring and patient and well liked by everyone. Nothing is too much trouble & activities are made fun. The food is very good and patients can eat in their rooms if they want to. Doctors, dentists, opticians, hairdressers and chiropodists visit when required. Rooms are nicely decorated and homely. All in all a relaxing place to be.
Thank you so much for taking the time to write this lovely review, we really appreciate it.
The team at are both friendly and hardworking, providing exceptional care and ensuring that each...
The team at are both friendly and hardworking, providing exceptional care and ensuring that each resident's individual needs are thoughtfully met. The house itself is always spotless, the food is excellent, and there is a wide range of activities offered throughout the week, including movement to music, painting, games, and gardening. Residents also benefit from visiting professionals such as hairdressers, dental services, and podiatrists, and the local GP support is outstanding. The rooms are lovely, and the setting is a highlight, with beautiful gardens to enjoy in warmer weather and peaceful views year-round. What stands out most is the warmth of the team. Nothing is ever too much trouble, and visitors are always welcomed with genuine kindness. I couldn't recommend Birchwood House more.
Thank you so much for your glowing review. We are thankful of the time it took to give your feedback which is essential for us to grow and improve our service. Thank you again and I will be sure to share this with the team.
For several years I've visited friends in this excellent home. It's a home - not a house. Lovely staff. Book me a room!!!
For several years I've visited friends in this excellent home. It's a home - not a house. Lovely staff. Book me a room!!!
Thank you so much for your kind review, we really appreciate it.
Staff very friendly and helpful. They are always very busy making sure the residents individual needs are met. In the afternoons activities are arranged so that the residents have a chance to mix and have fun. All residents seem to enjoy meal times. As visitors we are treated as though we are part...
Staff very friendly and helpful. They are always very busy making sure the residents individual needs are met. In the afternoons activities are arranged so that the residents have a chance to mix and have fun. All residents seem to enjoy meal times. As visitors we are treated as though we are part of the extended family. Always offered tea or coffee with trolley is out.
Thank you so much for such a kind review we truly appreciate your kind words.
Staff warm and welcoming, always very attentive to the residents. The house is always clean. Games are arranged in the afternoons to keep residents active whilst having fun. At meal times residents are able to either eat in their rooms or in the dining area, the food looks lovely and they cater for...
Staff warm and welcoming, always very attentive to the residents. The house is always clean. Games are arranged in the afternoons to keep residents active whilst having fun. At meal times residents are able to either eat in their rooms or in the dining area, the food looks lovely and they cater for any size appetite. Feels like one big family.
Thank you so much for a lovely review. I will be sure to share this with the staff and kitchen.
I live in Birchwood House care home, have been there about 2 months, it is a very nice place to live in. Its a joy to sit and look out the windows that overlooks the gardens when the sun is out its a pleasure to look at all the flowers in the garden.
I live in Birchwood House care home, have been there about 2 months, it is a very nice place to live in. Its a joy to sit and look out the windows that overlooks the gardens when the sun is out its a pleasure to look at all the flowers in the garden.
Thank you for your lovely review, we are so pleased that you are enjoying the views and gardens.
I have been visiting my friend at this wonderful care home for some time now and i have nothing but praise for the wonderful staff. The home is clean and welcoming a friendly face always answers the door. My friend is so happy there and says the care they receive is second to none. Thank you to all...
I have been visiting my friend at this wonderful care home for some time now and i have nothing but praise for the wonderful staff. The home is clean and welcoming a friendly face always answers the door. My friend is so happy there and says the care they receive is second to none. Thank you to all the staff for everything they do.
Thank you so much for your review. I will be sure to share your kind words with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 September 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Birchwood House.
There are no upcoming events for Birchwood House.
Awards / Recognitions (1)
- 23 Sep 2019Recipient: Birchwood House
Accreditations
There are no accreditations posted yet for Birchwood House.
Meet the Team (2)

Having worked in the care industry for 27 years and being part of the Birchwood House family for the past 11 years, I am incredibly proud to now be...
Having worked in the care industry for 27 years and being part of the Birchwood House family for the past 11 years, I am incredibly proud to now be the Registered Manager of such a wonderful home.
From the moment I first walked through the doors of Birchwood House, I knew it was somewhere special. What stood out to me was the warmth, the friendliness and the genuine feeling of being part of a family. All these years later, that feeling has never changed.
As Registered Manager, my passion is to ensure that every resident feels safe, valued, respected and, most importantly, at home. Birchwood House is not just a place where people receive care; it is their home, filled with friendships, laughter, wonderful memories and people who genuinely care.
I am incredibly fortunate to work alongside such a dedicated, compassionate and hardworking team. Our wonderful staff go above and beyond every day, and together we strive to provide the highest standards of care whilst never losing that personal, family feel that makes Birchwood House so special.
One of the greatest privileges of my role is getting to know our residents and their families, listening to their stories, sharing in their experiences and making sure their voices are always heard. Every resident has their own unique personality, history and wishes, and I believe that should be celebrated in everything we do.
I have always enjoyed working in smaller, more personal care homes, where you have the opportunity to really know the people you care for. That is something I will always treasure and continue to champion at Birchwood House.
I aim to continue building on everything that makes our home so special, supporting our wonderful team, welcoming families and ensuring our residents continue to enjoy a happy, fulfilling and meaningful life.
I feel incredibly proud to be part of the Birchwood House family, and even prouder to have the privilege of leading it.

We’ve been successful at Birchwood in ensuring our residents and staff continue to live and work in a safe and secure environment. My staff deserve...
We’ve been successful at Birchwood in ensuring our residents and staff continue to live and work in a safe and secure environment. My staff deserve my heartfelt thanks and huge credit in delivering a first class, personal service to all our residents and homecare clients.
We’ve continued safe and secure family visits for our residents too, with up to 3 visits scheduled every day in our secure meeting area. With alignment to all government and health guidelines, our residents have been able to stay in contact with their nearest and dearest. Very early on it occurred to me how integral it was for the residents’ wellbeing to maintain face to face contact. It’s certainly helped to maintain high spirits for all and we hope to do everything we can to continue these in the weeks and months ahead.
Frequently Asked Questions about Birchwood House
How much does Birchwood House cost?
The care home lists weekly fees per person between £1,300 and £1,500 for residential care (respite from £1,575) and between £1,300 and £1,500 for residential dementia care (respite from £1,575). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Birchwood House registered for?
Older Person Care, Dementia, Learning Disability / Autism are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Birchwood House have?
There are 29 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Birchwood House?
Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Birchwood House to the centre of Tunbridge Wells?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchwood House to verify any information. View our terms and conditions. Birchwood House has an Enhanced Service -what an Enhanced Service includes.