Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Bon Secours

stars
stars 02 September 2020
My son has now resided at Bon Secours for 10 years. His carers are wonderful as they make every effort to understand his needs and to ensure that he is happy. His week is filled with activities that he enjoys which include a work placement. During the recent lock-down one of his carers thoughtfully
set up video calls so that he could still see his family. Bon Secours is very homely and comfortable, and is always clean and tidy. I am able to attend his care plan reviews and I am kept informed of any changes that have occurred. Independence is encouraged but safety and security are paramount. I would recommend this company to anyone looking for a placement for an adult with a learning disability.
Review from Anne A (Mother of Resident/Service User)