250 Middle Deal Road, Deal CT14 9SW
Group: Optima Care Ltd
Person in charge: Sharon Head (Manager)
Local Authority / Social Services: Kent County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 3 Service Users
Registered Care Categories*: Learning Disability • Younger Adults
Specialist Care Categories: Asperger Syndrome • Autism/ASD • Challenging Behaviour • Down Syndrome • Epilepsy
Admission Information: Ages from 19 to 65.
Single Rooms: 3
Rooms with ensuite WC: 3
Facilities & Services: Day Care • Respite Care
Latest Care Quality Commission* Report on Bon Secours: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Bon Secours has a Review Score of 4.3 (4.250)
The Review Score of 4.3 (maximum of 10) for Bon Secours is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Bon Secours in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.25 for Bon Secours is calculated as follows: ( (3 Excellents x 5) + (9 Goods x 4) ) ÷ 12 Ratings = 4.25
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for Bon Secours is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = 0
Target of 0.6 positive Reviews (3 registered maximum number of service users ÷ 5). 0 Reviews ÷ 0.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Bon Secours?
Reviewer Connection to Bon Secours
Review submitted from a Postal Card by Anne A (Mother of Resident) on Tuesday 23 August 2016. Relates to April 2016.
At my son's annual review it was suggested that as he had enough funds we could take him on holiday. His team made it really easy for us to sort out the financial side of things and helped organise his travel documents. This enabled us to have a very enjoyable holiday together which my son appreciated very much, as did we.
How likely would you be to recommend Bon Secours? Extremely Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Bon Secours