Upton House

After two years at home with 24 hour care, the time had come for my mother to receive care home care. My cousin and I had visited many homes in the area and decided on Upton House, Worth, Deal.
My mother was welcomed by all the friendly staff and settled in. Her mobility was encouraged and immediately improved. I am very impressed with the appetising menu delivered daily and the activities that are organised regularly for all the residents. My mother has been in Upton House now for 9 months and seems very settled, happy and content, which was always my goal.

It's lovely to see my nan so happy, well looked after and has a laugh. It's nice to see the carers come and sit and have a chat with her. She loves living here.

Lovely home, always feels welcome, staff are excellent. The care my nan receives is amazing. She is so happy to be living at Upton House.

Upton House gives outstanding care for my nan very friendly to myself and other members of my family. Always very clean and tidy food looks great. I will always know my nan is in safe hands at all times and will be happy.

This is not the first home my mother tried but it will certainly be the last. The place is delightful, the staff brilliant and the food good. I've got my name down already.

My father has resided at Upton House for the last year, the house and care is second to none. The standards, residents, facilities are superb. I have no faults with Upton House I would certainly recommend.

My mother has been in Upton House, Worth since September 2016. I have bene really pleased with the care she is receiving. She is so well looked after. Her room is lovely and personal to her. She is always well dressed, hair done and pampered. I cannot rate it highly enough.

Staff are superb at managing care providing mental and physical stimulation and exercise. The home puts on continual engagement and entertainment. Residents are all happy and kept in excellent condition and presentation is immaculate. All residents are addressed by name and adapted to depending on their individual needs.

This is the most amazing home I have ever been in. It's immaculate, food superb, the staff excellent, the environment is a family based home and second to none. I've looked at lots of homes in the Deal area and this is the best you can get.

My wife has been a resident for the past 2 years. Having had 6 years of visiting my wife's sister in care homes, it gives me great pleasure to be able to write my experiences of Upton House. I visit on a very regular basis and am always so impressed with all aspects of the home. The latest QCQ visit has led to improvements in Upton House. Staff are always cheerful and have good interaction with the residents. Food is of a very high standard and there are regular visits by musicians and activity therapist. Televisions, musicals etc. has good interaction with residents. Senior staff are very approachable and I have great thanks to all staff for the care and support to my wife.

A very well run home with caring staff. The residents are supported and looked after very well and encouraged to join in activities.

I have visited Upton House on a weekly basis for the past 18 months and have always found the staff welcoming and all rooms fresh and clean. Staff are cheerful and interact well with residents, maintaining a professional approach. The food seems good quality and I have noted meals varied to suite residents needs and preferences. Entertainment is television, films and games, by visiting musicians and an activity therapist. Whilst residents are never 'left alone' there is always the opportunity to find a 'quite corner'. As a relative I am encouraged to visit at any time of day and invited to regular special events such as birthdays and garden parties. Senior staff are well informed as to my sister in laws personal condition and are always approachable, informative and reassuring when the need arises. Whilst she cannot always convey her thoughts herself my sister in law usually seems relaxed and appears well cared for in a 'homely' rather than in an 'impersonal home' environment.

My aunt was very reluctant to move to residential care and had to be coerced to move. After a short period with support of staff she settled in and was very happy there. She built friendly relationships with the staff and other residents.
Her health needs were well looked after and the GP came and hospital visits were supported. A lovely homely atmosphere.