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Upton House

Deal Road, Worth, Sandwich, Kent CT14 0BA
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Upton House, Sandwich
Upton House, Sandwich
Upton House, Sandwich

Upton House is situated in secure gardens and grounds and provides dementia, Alzheimer's and EMI care. This large Georgian house is in the pretty village of Worth, on the outskirts of Sandwich.

Upton enjoys a reputation that is a reflection of the ability, dedication and professionalism of its well motivated and highly trained staff.

The home has been established and run by the same family for over 40 years and...  

Care Provided by Upton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,950
Residential Dementia CareFrom £1,750From £1,950

Contact Upton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Peter & Patricia Jolin
  • Private Owned

Person in charge

  • Sarah Davis (Registered Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (2)

Upton House Reviews (70)

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9.7

Upton House has a Review Score of 9.7 (9.678) out of 10, based on 15 reviews in the last 2 years. Over all time Upton House has 70 reviews.

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Showing 70 reviews matching selected criteria
Review from Susan J (Daughter of Resident) published on 29 January 2021 Submitted via Website
Overall Experience

In this small care home, staff know residents individually and this makes for a high standard of care and welfare. Family visitors have always commented on the friendly, welcoming atmosphere. On a typical visit, you can enjoy the atmosphere created by the staff - kindness, a sense of humour, attention to detail, excellent cakes and refreshments. When Mum has been unwell, I have been kept informed and I always feel that Mum's health is monitored and appropriate action is taken. I can always talk to someone who knows her well. In normal times, activities such as visiting singers/musicians and chair-based yoga have been very enjoyable. Summer barbecues in the beautiful garden have been special. During 2020, staff have kept residents safe. It has been a relief to know that the established team of staff are local and that agency staff are not used. Mum has lived at Upton House for 4 years now and it feels as if we have acquired a lovely extended family, who care about her. Thank you.

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Review from Amanda S (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

Upton House is a very small home, therefore, all the staff know the clients very well which is great. The staff are all very friendly and nothing is too much trouble. The home is always very clean.

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Review from Paul G (Son of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience
A very good home.

Caring staff - hands-on management.

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Review from B R (Daughter of Resident) published on 15 February 2020 Submitted via Postal Card
Overall Experience

Upton House is a care home for dementia/Alzheimer's patients. They treat each patient with the respect they deserve. The staff are very caring and understanding. The home has high standards of cleanliness and the food is wonderful. Upton has a very calm, relaxed atmosphere where the patients are well looked after and happy. I can't praise it enough.

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Review from J W (Wife of Resident) published on 3 October 2019 Submitted via Postal Card
Overall Experience
My wife has been at Upton House over 5 years and I have visited very regularly. I and my daughters have been extremely happy with the care she receives. Without exception, all staff show a caring affection for all residents.

The entertainment, home-cooked food and lovely gardens all add to such a good environment for my wife to be in.

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Review from A H (Granddaughter of Resident) published on 11 September 2019 Submitted via Postal Card
Overall Experience

Since my grandad's dementia diagnosis at the beginning of this year, he has rapidly declined. Upton House seemed like the perfect place for him to be in. It is friendly and all of the staff are approachable. My grandad is happy and has settled in well with the help of the fantastic staff.

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Review from E M (Wife of Resident) published on 6 September 2019 Submitted via Postal Card
Overall Experience

Extremely pleasant environment, staff are wonderful with my husband.

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Review from L J (Daughter of Resident) published on 6 September 2019 Submitted via Postal Card
Overall Experience

This is the third home that my mother has been a resident in and the care and facilities have so far excelled the others. Although sadly my mother is unable to appreciate this, it is much easier to visit my mother in such a better environment. There is a lovely garden in which my mother can sit, we have had family days in the garden with the famous bbq. Staff are always welcoming, friendly and understand my mother's needs.

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Review from D R (Son of Resident) published on 6 September 2019 Submitted via Postal Card
Overall Experience

Staff are always friendly and show caring to my mother. Good activities and regular barbecues help families to get together. Nice surroundings. Mums room is always clean and tidy.

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Review from D H (Daughter of Resident) published on 6 September 2019 Submitted via Postal Card
Overall Experience

My lovely mum suffers from Vascular Dementia and after living with us for 25 years, came to Upton in December 2018. Upton has been so good for her, she's put on weight, even occasionally picked up her pencils and done some drawing something which she hadn't managed to do for four or more years. The staff here are brilliant and very kind, despite my mother often being fractious, demanding and difficult, they've been able to make her much happier than she was at home.

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Review from C P (Husband of Resident) published on 13 June 2019 Submitted via Postal Card
Overall Experience
Fantastic staff/service.
Respite stay.

Food was superb as was the care and service.

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Review from Carol C (Niece of Resident) published on 13 February 2019 Submitted via Postal Card
Overall Experience

Upton House is such a lovely place. The residents are well cared for and are happy. The staff are really caring people and have time to spend with everyone. My Aunt is very happy there. The staff love her and treat them all like family.

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Review from L T (Daughter-in-law of Resident) published on 13 February 2019 Submitted via Postal Card
Overall Experience

My mother-in-law was looked after very professionally but also treated as part of a family.

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Review from P T (Son of Resident) published on 13 February 2019 Submitted via Postal Card
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My mother was cared for extremely well in the last few years of her life.

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Review from Peter H (Son of Resident) published on 17 January 2019 Submitted via Postal Card
Overall Experience

Mym has now been in Upton House for 2 years, 4 months. We are extremely happy with her level of care. The staff are wonderful and her surroundings are home from home. We are pleased with the number of activities and we know she really enjoys the singing afternoons.

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Review from Lyn H (Daughter of Resident) published on 14 January 2019 Submitted via Postal Card
Overall Experience

Staff second to none. Excellent care. Cosy, clean, food excellent. Family environment, you can't ask for any more. My Mum is looked after better than we as a family could have done. Upton House is just amazing.

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Review from T P (Son of Resident) published on 15 November 2018 Submitted via Postal Card
Overall Experience

I live abroad and can only visit my mother on a monthly basis. It is thus very important to know that she is in a safe, caring environment. I feel that the staff at Upton House manage to provide good quality care and personal attention to residents needs.

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Review from Pamela T (Wife of Resident) published on 19 September 2018 Submitted via Postal Card
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My husband has only been a resident for four weeks so far I am very satisfied with his care. The staff are cheerful kind and attentive and I am very impressed. The home has a friendly happy atmosphere and I would not hesitate to recommend.

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Review from Anthony H (Son of Resident) published on 21 May 2018 Submitted via Postal Card
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Staf very friendly and good. Management very good and helpful. Staff always have a joke with my Mum, she seems happy in herself, well looked after. My Mum has moments of being bossy but gets on with staff very well. Lovely surroundings, have different activities at certain times and decorate for Halloween, bonfire night, Christmas, Valentines etc. BBQ in the garden in the summer. A warm and friendly environment.

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Review from David C (Son of Resident) published on 29 January 2018 Submitted via Website
Overall Experience
I am very impressed with the excellent care and attention my dad receives from the whole team of dedicated carers at Upton House.
There is always someone on hand to attend to his needs.
The food at mealtimes are of a consistently high standard and there is a wonderful family atmosphere which is evident on my frequent visits to see dad.

There is a lovely feeling of calmness about the whole place and this had undoubtedly helped to settle dad and make him more relaxed and happy in such a welcoming environment and friendly surroundings.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (2)

  • 01 Feb 2018Recipient: Upton House
  • 01 Apr 2017Recipient: Upton House

Accreditations

There are no accreditations posted yet for Upton House.

Meet the Team (0)

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