Breton Court, Tenterden, Kent
Breton Court, Tenterden, Kent
Breton Court, Tenterden, Kent

Breton Court is set in an idyllic residential location in the village of St Michaels, just minutes away from the beautiful town of Tenterden.

A truly dedicated team provide residential care, day care and respite care for residents, with twin rooms for couples or friends wishing to share. Breton Court is small enough to offer a truly homely atmosphere and believe wholeheartedly in the motto 'your caring home from home'.

Each resident has a personal key worker, who ensures that all regulatory and personal goals are met. Each resident also has a personalised care plan, detailing all needs and likes/dislikes.

Each resident is treated as part of an extended family and professionals take the time to get to know the resident, their life story, and their families/visitors.

There are many varied activities at the home, with outings being a regular occurrence, in the minibus. The home also has delightful landscaped gardens including a wonderful pond with its own goose.

Meals are cooked fresh throughout the day by fully trained chefs, special diets are catered for and personal favourites are encouraged.

Owner: A Better Carehome Ltd

Person in charge: Jane Springgate (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages from 55 to 150.

Single Rooms: 24

Shared Rooms: 2

Rooms with ensuite WC: 14

Weekly Charges Guide: Personal Care Single £900 – £1350 (These prices are only a guideline, please contact Breton Court to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

Welcome, please come and visit, enjoy our hospitality. Experience how a care home should feel. A true home from home.

Parking:

Generous off street parking.

Latest Care Quality Commission* Report on Breton Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 41 minutes ago

A delightful ground floor en-suite room, flat screen TV, profile bed, colour co ordinated furnishings

Reviews

9.8 Breton Court has a Review Score of 9.8 (9.776)

The Review Score of 9.8 (maximum of 10) for Breton Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Breton Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.776 for Breton Court is calculated as follows: ( (144 Excellents x 5) + (5 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 156 Ratings = 4.776

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Breton Court is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 8 Reviews ÷ 5.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    0
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Breton Court?

  • Extremely LIKELY
    12
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Breton Court

  • Resident / Service User
    7
  • Niece of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

We are satisfied with my friend's treatment. A very homely feeling here.

How likely would you be to recommend Breton Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It is very good for all.

How likely would you be to recommend Breton Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are treated with courtesy and dignity. I can go to any member of staff at any time of day or night.

How likely would you be to recommend Breton Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Perfect.

How likely would you be to recommend Breton Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly. One big family.

How likely would you be to recommend Breton Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleasant home.

How likely would you be to recommend Breton Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely home, a pleasure to always visit, would recommend to anyone.

Staff always polite and helpful.

Made welcome as soon as one steps through the front door.

How likely would you be to recommend Breton Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nice home.

How likely would you be to recommend Breton Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

During our experience of having a relative in this care home, the visiting family noticed a deterioration in the overall standard of how the home has been run. The general condition of the property, facilities, and activities relative to other homes visited is poor. Whilst the general care and support given to our relative has been satisfactory, the home has clearly had staffing issues and many of the staff obviously had very limited experience. It also became evident during my parent's time there that there was a lack of leadership in evidence and at times, organisation at the home seemed chaotic. The garden has been semi overgrown for the last year so it is difficult to access for residents, the general condition of the ageing property is poor (holes in ceilings) and the rooms small. In my relative's case, there was no en-suite toilet/shower. In May 2017 the CQC report highlighted some of these deficiencies but the overall conclusion that the home "Requires Improvement" is very apt.

How likely would you be to recommend Breton Court? Unlikely

Average Rating: 

 2.1 out of 5

Overall Standard: Poor

Facilities: Very Poor

Care / Support: Satisfactory

Cleanliness: Poor

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Very Poor

Management: Very Poor

Safety / Security: Satisfactory

Rooms: Very Poor

Value for Money: Poor

The care given to our aunt has been excellent. Living a distance away has been difficult for us but we have been supported in the knowledge that our aunt was in safe hands and cared for in such a lovely home environment. Breton Court is like one large family and nothing is ever too much trouble.

How likely would you be to recommend Breton Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent caring home from home. Our aunt was extremely well cared for during her 3 1/2 years here. Staff are very kind and she was very comfortable. Sadly she recently passed away here but her passing could not have been more dignified, peaceful and comfortable.

How likely would you be to recommend Breton Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Breton Court is an excellent care home. This is my second stay here. The staff are all helpful and kind. The meals are excellent. A very varied choice of meals and cooked to perfection. The rooms are beautifully furnished.

How likely would you be to recommend Breton Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is my second stay at Breton Court. The staff are very kind and helpful. The excellent meals are varied and very well cooked and presented. The rooms are very comfortable and well furnished.

How likely would you be to recommend Breton Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

Top 20 Care Homes UK 2015

Recipient: Breton Court

Date: Sunday 01 Feb 2015

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Breton Court