St Clare Road, Walmer, Deal, CT14 7PY
View Full Details of Generals MeadowThe staff and building make this such a nice place for Mum to stay - I always feel reassured she is receiving the best care possible. She always seems happy and contented and our family can feel relaxed in the knowledge she is being very well looked after. The building and gardens make for such a lovely place for Mum.
My mother has been a resident for 6 plus years at Generals Meadow, the staff care for her so well treating her with dignity and giving her time; assisting more, as needed, with her daily care, as she becomes frailer. Her health needs are regularly reviewed with the GP surgery and acted upon as required. The staff encourage her to join in with activities when she feels able, while always respecting her wishes as she prefers to remain in her room the majority of the time. The manager sent a video when my mother joined in with a music session by a visiting musician playing and singing old songs, it was reassuring to see her joining in and singing, as I've been unable to visit her over the last. All the staff are welcoming and have a clear understanding of my mothers wants and needs.
The management and staff are professional, friendly, caring and always available. I have absolute confidence in the quality of care and encouragement of residents to continue to be as independent as possible.
My 90yr old mum moved in during January 2025 something which we were all apprehensive about. But that didn't last long. All the staff made her very welcome and comfortable as did the other residents and our minds were made up that this was the right move for her. The room she has is lovely with lots of sunlight and lovely views. Mum loves chatting with the other residents and enjoys some of the activities and outings. She now has even started going back to church again every Sunday and the staff help her across the road to the church. Mum is very happy here.
It's hard to find enough superlatives to describe our and mums experience of Generals Meadow. It was a huge decision for her to leave her flat but since day 1 she has felt safe, welcomed, cared for and completely settled in Generals Meadow. It's a beautiful building, beautifully cared for but the experience is made excellent by the staff. They clearly do care, treat mum with such respect and kindness and go out of their way to make her new life such a good one As well as a difference to Mums life..the impact on my life has been so positive. The constant worry and anxiety has gone and I too feel welcome and cared for whenever I visit.
My mother was a long-term resident for about 7 years. During this time she was exceptionally well looked after and enjoyed her time there very much. It's important to note that her stay coincided with the COVID outbreak which Generals Meadow handled superbly including building a visiting capsule so that the residents and their visitors could safely visit each other. This brought tremendous comfort to our mother that she could see and talk to us but she was safe from the outside virus. The owners of Generals Meadow and all of their staff are exceptional in their residents' safety, enjoyment, nutrition, medical, physical and mental care. Finally, her end-of-life care was compassionately handled with complete professionalism for which the family are truly grateful.
My mother has now been a resident at Generals Meadow for a number of years (pre-COVID) and I cannot speak highly enough of the the caring and friendly staff, all of whom are clearly passionate and dedicated to the welfare of their residents. My mother is now not able to go out on the small trips we used to do, so is very reliant on support from staff to help her to feel cared for.
Have to say staff have always been friendly, they are very good with the residents. My aunt is in secure hands there. I myself join in with some of the activities they do. Always been made to feel welcome and couldn't really wish for anything better.
Generals Meadow is amazing, the staff go above and beyond for anything always happy to help and my auntie is always well looked after nothing is ever too much and if we ever have an issue it's sorted which doesn't really happen. It's very clean and tidy and the staff are so friendly. I love that we get to join in with activities as a family with my aunt and it's never a problem for us being there even my children like going.
I can't praise the manager and her wonderful team of staff enough for the compassionate care they are giving to my mother. They all go above and beyond my expectations. I feel very reassured that she is truly receiving the very best possible care at Generals Meadow. Mum tells us how very kind they all are to her which says it all!
Generals Meadow is a lovely care home where the carers and staff are always very kind and caring and nothing is too much trouble. Mum has been at Generals Meadow now for nearly two years and in her own words she says it is ‘superb’. She told me ‘you cannot fault the care in any way’, so I think that says it all.
My mother has been at Generals Meadow for over 4 years and has always received and continues to receive the finest of attention. The staff are really professional and show great care for their residents.
Living abroad with occasional visits to the UK I am extremely happy with the care and community atmosphere at Generals Meadow. When in the UK I drop in every day for a short time. My mother is always busy with her friends when I arrive. The staff are always welcoming, my mothers friends are often with her so we can say hello. There are plenty of beautiful quiet corners we can sit and chat over a cup of tea. When I leave my mother is always enthusiastic about rejoining her community, especially if it is lunchtime. Abroad I make regular video calls to keep in touch, so my mother can see my home, chat with my husband and, best of all see the cats. The staff always set up the equipment and make sure all is well. The garden is wonderful, the staff are always cheerful and helpful. Generals Meadow gives me great peace of mind when I think of my mother.
I feel many of the staff genuinely care for and are fond of Mum and treat her with both respect and warmth, all of which is top priority for us. They also helped us communicate with Mum via video call etc. during the pandemic; and nursed her back to health when she had COVID at 94. She herself when her dementia was less advanced would often say she felt the care was good and she felt safe and peaceful in her room. Both the building and garden are attractive and spacious and offer many good spaces for residents to enjoy. I believe there are also varied activities available but Mum has generally been reluctant to participate.
My mother in law who has dementia, has been at Generals Meadows for nearly 2 years and the level of care is outstanding. They are caring, attentive and she always talks about how she loves her girls and how kind they all are. She is always happy, clean, well presented, has her hair done, enjoys the food and loves her room. Some of the things they have done to help her with her dementia have been heartwarming. One example is providing her with Monopoly money, which she thinks is real, so that when we go out for coffee she still feels like she is treating her son to a drink or giving him pocket money - this makes her very happy. They have encouraged her to socialise a little more, and go out on activities but always at her own pace. I would not hesitate to recommend Generals Meadows. She was very poorly when she first got there but has really thrived. The team should be very proud.
My mother moved to Generals Meadow three years ago at the age of 90 with early-stage dementia. I can honestly say I have not seen her happier or more relaxed for many years. She finds the care both respectful and friendly and gets on well with the other residents. The staff are always so kind and have plenty of time for all the residents and understand individual needs. Each time I speak to my mother, she says - I don’t know how you found this home, but I am so glad you did. I don’t want to be anywhere else! This provides great peace of mind, knowing that she is not only safe but very happy.
We are delighted with Generals Meadow. My mother-in-law is very settled and happy there. She has a lovely room which overlooks the delightful garden. The staff are absolutely brilliant - so helpful and caring. My mother-in-law is always full of praise for them. The garden is a huge bonus, residents can walk in it or go in a wheelchair and we've spent lovely afternoons there.
The staff at this home are just wonderful. They make me happy as my mum says. The management and owners are always responsive and extremely helpful. Making someone feel at home when they have given up their independence is a real challenge but by working together as a team that is exactly what they have achieved. I can recommend them with confidence.
Mum has settled in very well, and the care shown has been exemplary. All of her needs have been catered for, and the staff are all very professional and most caring.
I have been visiting my elderly neighbour since April 2022. I have always found the standard of care excellent. The home is a professional but friendly environment. Staff and management are approachable and efficient, showing positive attention to detail.
The staff and building make this such a nice place for Mum to stay - I always feel reassured she is receiving the best care possible. She always seems happy and contented and our family can feel relaxed in the knowledge she is being very well looked after. The building and gardens make for such a lovely place for Mum.
My mother has been a resident for 6 plus years at Generals Meadow, the staff care for her so well treating her with dignity and giving her time; assisting more, as needed, with her daily care, as she becomes frailer. Her health needs are regularly reviewed with the GP surgery and acted upon as required. The staff encourage her to join in with activities when she feels able, while always respecting her wishes as she prefers to remain in her room the majority of the time. The manager sent a video when my mother joined in with a music session by a visiting musician playing and singing old songs, it was reassuring to see her joining in and singing, as I've been unable to visit her over the last. All the staff are welcoming and have a clear understanding of my mothers wants and needs.
The management and staff are professional, friendly, caring and always available. I have absolute confidence in the quality of care and encouragement of residents to continue to be as independent as possible.
My 90yr old mum moved in during January 2025 something which we were all apprehensive about. But that didn't last long. All the staff made her very welcome and comfortable as did the other residents and our minds were made up that this was the right move for her. The room she has is lovely with lots of sunlight and lovely views. Mum loves chatting with the other residents and enjoys some of the activities and outings. She now has even started going back to church again every Sunday and the staff help her across the road to the church. Mum is very happy here.
It's hard to find enough superlatives to describe our and mums experience of Generals Meadow. It was a huge decision for her to leave her flat but since day 1 she has felt safe, welcomed, cared for and completely settled in Generals Meadow. It's a beautiful building, beautifully cared for but the experience is made excellent by the staff. They clearly do care, treat mum with such respect and kindness and go out of their way to make her new life such a good one As well as a difference to Mums life..the impact on my life has been so positive. The constant worry and anxiety has gone and I too feel welcome and cared for whenever I visit.
My mother was a long-term resident for about 7 years. During this time she was exceptionally well looked after and enjoyed her time there very much. It's important to note that her stay coincided with the COVID outbreak which Generals Meadow handled superbly including building a visiting capsule so that the residents and their visitors could safely visit each other. This brought tremendous comfort to our mother that she could see and talk to us but she was safe from the outside virus. The owners of Generals Meadow and all of their staff are exceptional in their residents' safety, enjoyment, nutrition, medical, physical and mental care. Finally, her end-of-life care was compassionately handled with complete professionalism for which the family are truly grateful.
My mother has now been a resident at Generals Meadow for a number of years (pre-COVID) and I cannot speak highly enough of the the caring and friendly staff, all of whom are clearly passionate and dedicated to the welfare of their residents. My mother is now not able to go out on the small trips we used to do, so is very reliant on support from staff to help her to feel cared for.
Have to say staff have always been friendly, they are very good with the residents. My aunt is in secure hands there. I myself join in with some of the activities they do. Always been made to feel welcome and couldn't really wish for anything better.
Generals Meadow is amazing, the staff go above and beyond for anything always happy to help and my auntie is always well looked after nothing is ever too much and if we ever have an issue it's sorted which doesn't really happen. It's very clean and tidy and the staff are so friendly. I love that we get to join in with activities as a family with my aunt and it's never a problem for us being there even my children like going.
I can't praise the manager and her wonderful team of staff enough for the compassionate care they are giving to my mother. They all go above and beyond my expectations. I feel very reassured that she is truly receiving the very best possible care at Generals Meadow. Mum tells us how very kind they all are to her which says it all!
Generals Meadow is a lovely care home where the carers and staff are always very kind and caring and nothing is too much trouble. Mum has been at Generals Meadow now for nearly two years and in her own words she says it is ‘superb’. She told me ‘you cannot fault the care in any way’, so I think that says it all.
My mother has been at Generals Meadow for over 4 years and has always received and continues to receive the finest of attention. The staff are really professional and show great care for their residents.
Living abroad with occasional visits to the UK I am extremely happy with the care and community atmosphere at Generals Meadow. When in the UK I drop in every day for a short time. My mother is always busy with her friends when I arrive. The staff are always welcoming, my mothers friends are often with her so we can say hello. There are plenty of beautiful quiet corners we can sit and chat over a cup of tea. When I leave my mother is always enthusiastic about rejoining her community, especially if it is lunchtime. Abroad I make regular video calls to keep in touch, so my mother can see my home, chat with my husband and, best of all see the cats. The staff always set up the equipment and make sure all is well. The garden is wonderful, the staff are always cheerful and helpful. Generals Meadow gives me great peace of mind when I think of my mother.
I feel many of the staff genuinely care for and are fond of Mum and treat her with both respect and warmth, all of which is top priority for us. They also helped us communicate with Mum via video call etc. during the pandemic; and nursed her back to health when she had COVID at 94. She herself when her dementia was less advanced would often say she felt the care was good and she felt safe and peaceful in her room. Both the building and garden are attractive and spacious and offer many good spaces for residents to enjoy. I believe there are also varied activities available but Mum has generally been reluctant to participate.
My mother in law who has dementia, has been at Generals Meadows for nearly 2 years and the level of care is outstanding. They are caring, attentive and she always talks about how she loves her girls and how kind they all are. She is always happy, clean, well presented, has her hair done, enjoys the food and loves her room. Some of the things they have done to help her with her dementia have been heartwarming. One example is providing her with Monopoly money, which she thinks is real, so that when we go out for coffee she still feels like she is treating her son to a drink or giving him pocket money - this makes her very happy. They have encouraged her to socialise a little more, and go out on activities but always at her own pace. I would not hesitate to recommend Generals Meadows. She was very poorly when she first got there but has really thrived. The team should be very proud.
My mother moved to Generals Meadow three years ago at the age of 90 with early-stage dementia. I can honestly say I have not seen her happier or more relaxed for many years. She finds the care both respectful and friendly and gets on well with the other residents. The staff are always so kind and have plenty of time for all the residents and understand individual needs. Each time I speak to my mother, she says - I don’t know how you found this home, but I am so glad you did. I don’t want to be anywhere else! This provides great peace of mind, knowing that she is not only safe but very happy.
We are delighted with Generals Meadow. My mother-in-law is very settled and happy there. She has a lovely room which overlooks the delightful garden. The staff are absolutely brilliant - so helpful and caring. My mother-in-law is always full of praise for them. The garden is a huge bonus, residents can walk in it or go in a wheelchair and we've spent lovely afternoons there.
The staff at this home are just wonderful. They make me happy as my mum says. The management and owners are always responsive and extremely helpful. Making someone feel at home when they have given up their independence is a real challenge but by working together as a team that is exactly what they have achieved. I can recommend them with confidence.
Mum has settled in very well, and the care shown has been exemplary. All of her needs have been catered for, and the staff are all very professional and most caring.
I have been visiting my elderly neighbour since April 2022. I have always found the standard of care excellent. The home is a professional but friendly environment. Staff and management are approachable and efficient, showing positive attention to detail.