Generals Meadow

St Clare Road, Walmer, Deal CT14 7PY
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9.9 39 Reviews
  • Generals Meadow, Deal
Generals Meadow is a registered, family-owned and operated residential home established in 1985. They care for up to 19 people offering both full time residential and respite care. Generals Meadow is registered with the Care Quality Commission and achieved a 'good' rating in July 2022.

New ownership from experienced providers in November 2018, has seen extensive refurbishment throughout the home and grounds.

The aims for Generals Meadow are to maintain a homely environment for older people which respects their privacy, dignity and personal esteem.

-To offer each resident a better quality of life, responding to their individual needs and tailoring services to meet their choices wherever possible.

-To follow best practice in housing management and care.

-To provide accommodation and facilities of a high standard.

The objectives for Generals Meadow

Generals Meadow strives to offer fair and equal treatment to all, regardless of age, sex, marital status, sexual orientation, race, colour, nationality, ethnic origin, disability, religious belief or financial circumstances.

There are two managers who run Bradfield on a daily basis. They are supported by their manager and an excellent team of senior carers, 15 trained carers, three chefs and four domestic staff to uphold the aims and objectives of the home. Knowledge and experience are essential in this field of work.

The staff are responsible for meeting the individual needs of each resident as set out in their plan of care. To do this, trained members of caring staff are on duty 24 hours a day, one of which includes a senior carer. The owners are also the registered managers, in addition to the home manager. The owners and are on duty during the day and on-call at night, living close to the premises.

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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 19 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1600
  • RESPITE Self-Funded Residential Care: £1350 – £1600

Care fees at Generals Meadow are all inclusive, with the exception of standard charges such as Hairdressing, Chiropody, Newspapers and private telephone.
Transport and chaperone service is included for all local medical appointments for example GP, hospital, dentist etc.
Generals Meadow also has a wheelchair adapted vehicle which can be loaned free of charge to friends and relatives.
Generals Meadow does not charge additional fees if a residents care needs change.

These prices are only a guideline, please contact Generals Meadow to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Generals Meadow Ltd

Person in charge

  • Rebecca Johnson & David Johnson (Registered Managers)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (19)

Visiting

  • Please feel free to visit the home at any time and the team will do the best to accommodate your visit.
    If able to make an appointment for a private tour, the home can ensure that a convenient time and day to suit is booked in, and allow sufficient time to discuss any requirements.
    Tours of the home to include a meeting to discuss care needs can last about 1 hour.

Parking

  • There is plenty of parking in St. Clare Road. Also have a driveway for dropping off and collecting visitors and clients safely by the front entrance.

Generals Meadow Reviews (39)

Total of 39, showing 1-20
9.9

Generals Meadow has a Review Score of 9.9 (9.915) out of 10, based on 17 reviews in the last 2 years. Over all time Generals Meadow has 39 reviews.

Overall Experience

  • 36
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Date Published

39
5
10
17
22

Review from David T (Son of Resident) published on 9 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and building make this such a nice place for Mum to stay - I always feel reassured she is receiving the best care possible. She always seems happy and contented and our family can feel relaxed in the knowledge she is being very well looked after. The building and gardens make for such a
lovely place for Mum.

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Review from S P (Daughter of Resident) published on 6 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 6 plus years at Generals Meadow, the staff care for her so well treating her with dignity and giving her time; assisting more, as needed, with her daily care, as she becomes frailer. Her health needs are regularly reviewed with the GP surgery and acted upon as required.
The
staff encourage her to join in with activities when she feels able, while always respecting her wishes as she prefers to remain in her room the majority of the time. The manager sent a video when my mother joined in with a music session by a visiting musician playing and singing old songs, it was reassuring to see her joining in and singing, as I've been unable to visit her over the last.
All the staff are welcoming and have a clear understanding of my mothers wants and needs.

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Review from M G (Niece of Resident) published on 6 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff are professional, friendly, caring and always available. I have absolute confidence in the quality of care and encouragement of residents to continue to be as independent as possible.

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Review from Paul F (Son of Resident) published on 14 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 90yr old mum moved in during January 2025 something which we were all apprehensive about. But that didn't last long. All the staff made her very welcome and comfortable as did the other residents and our minds were made up that this was the right move for her. The room she has is lovely with lots
of sunlight and lovely views.
Mum loves chatting with the other residents and enjoys some of the activities and outings.
She now has even started going back to church again every Sunday and the staff help her across the road to the church.
Mum is very happy here.

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Review from Sarah S (Daughter of Resident) published on 14 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's hard to find enough superlatives to describe our and mums experience of Generals Meadow. It was a huge decision for her to leave her flat but since day 1 she has felt safe, welcomed, cared for and completely settled in Generals Meadow.
It's a beautiful building, beautifully cared for but the
experience is made excellent by the staff. They clearly do care, treat mum with such respect and kindness and go out of their way to make her new life such a good one
As well as a difference to Mums life..the impact on my life has been so positive. The constant worry and anxiety has gone and I too feel welcome and cared for whenever I visit.

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Review from Neil C (Son of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a long-term resident for about 7 years. During this time she was exceptionally well looked after and enjoyed her time there very much. It's important to note that her stay coincided with the COVID outbreak which Generals Meadow handled superbly including building a visiting capsule so
that the residents and their visitors could safely visit each other. This brought tremendous comfort to our mother that she could see and talk to us but she was safe from the outside virus.
The owners of Generals Meadow and all of their staff are exceptional in their residents' safety, enjoyment, nutrition, medical, physical and mental care.
Finally, her end-of-life care was compassionately handled with complete professionalism for which the family are truly grateful.

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Review from Justin W (Son of Resident) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been a resident at Generals Meadow for a number of years (pre-COVID) and I cannot speak highly enough of the the caring and friendly staff, all of whom are clearly passionate and dedicated to the welfare of their residents.
My mother is now not able to go out on the small trips we
used to do, so is very reliant on support from staff to help her to feel cared for.

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Review from Sandra P (Niece of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have to say staff have always been friendly, they are very good with the residents. My aunt is in secure hands there. I myself join in with some of the activities they do. Always been made to feel welcome and couldn't really wish for anything better.

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Review from C J (Niece of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Generals Meadow is amazing, the staff go above and beyond for anything always happy to help and my auntie is always well looked after nothing is ever too much and if we ever have an issue it's sorted which doesn't really happen. It's very clean and tidy and the staff are so friendly. I love that we
get to join in with activities as a family with my aunt and it's never a problem for us being there even my children like going.

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Review from Mandy R (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the manager and her wonderful team of staff enough for the compassionate care they are giving to my mother. They all go above and beyond my expectations. I feel very reassured that she is truly receiving the very best possible care at Generals Meadow. Mum tells us how very kind they all
are to her which says it all!

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Review from Vivien B (Daughter of Resident) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Generals Meadow is a lovely care home where the carers and staff are always very kind and caring and nothing is too much trouble. Mum has been at Generals Meadow now for nearly two years and in her own words she says it is ‘superb’. She told me ‘you cannot fault the care in any way’, so I think that
says it all.

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Review from D H (Son of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Generals Meadow for over 4 years and has always received and continues to receive the finest of attention. The staff are really professional and show great care for their residents.

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Review from Carol C (Daughter of Resident) published on 6 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living abroad with occasional visits to the UK I am extremely happy with the care and community atmosphere at Generals Meadow.
When in the UK I drop in every day for a short time. My mother is always busy with her friends when I arrive. The staff are always welcoming, my mothers friends are often
with her so we can say hello. There are plenty of beautiful quiet corners we can sit and chat over a cup of tea. When I leave my mother is always enthusiastic about rejoining her community, especially if it is lunchtime.
Abroad I make regular video calls to keep in touch, so my mother can see my home, chat with my husband and, best of all see the cats. The staff always set up the equipment and make sure all is well. The garden is wonderful, the staff are always cheerful and helpful. Generals Meadow gives me great peace of mind when I think of my mother.

Reply from Lesley Dunkling, Manager at Generals Meadow

Our families who lived outside the UK really suffered whilst covid travelling restrictions were in place, which is why we implemented a 'video chat' and iPad video call/messaging facility at the start of the pandemic to aid effective communication. The soft iPad cushion that you recently purchased for your mother is appreciated, and it's lovely to be able to finally welcome you in person as travel restrictions are now easier. Thank you for the lovely comments about the team and hope the cats and your husband are well!

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Review from Beth H (Daughter of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel many of the staff genuinely care for and are fond of Mum and treat her with both respect and warmth, all of which is top priority for us. They also helped us communicate with Mum via video call etc. during the pandemic; and nursed her back to health when she had COVID at 94. She herself when
her dementia was less advanced would often say she felt the care was good and she felt safe and peaceful in her room. Both the building and garden are attractive and spacious and offer many good spaces for residents to enjoy. I believe there are also varied activities available but Mum has generally been reluctant to participate.

Reply from Lesley Dunkling, Manager at Generals Meadow

Your mother certainly went through the mill, contracting COVID in the hospital back in December 2020. We follow a good daily routine which she prefers works for her, and although she isn't one for joining in group activities, the staff will take her out for walks in the garden and have one to one chats. Thank you for your review.

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Review from Emma L (Daughter-in-law of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law who has dementia, has been at Generals Meadows for nearly 2 years and the level of care is outstanding. They are caring, attentive and she always talks about how she loves her girls and how kind they all are. She is always happy, clean, well presented, has her hair done, enjoys the
food and loves her room. Some of the things they have done to help her with her dementia have been heartwarming. One example is providing her with Monopoly money, which she thinks is real, so that when we go out for coffee she still feels like she is treating her son to a drink or giving him pocket money - this makes her very happy. They have encouraged her to socialise a little more, and go out on activities but always at her own pace.
I would not hesitate to recommend Generals Meadows. She was very poorly when she first got there but has really thrived. The team should be very proud.

Reply from Lesley Dunkling, Registered Manager at Generals Meadow

Reading reviews like this makes me so proud of what we achieve as a team at Generals Meadow. You are always a welcomed visitor especially when you bring the dogs (the other residents enjoy this too!), and your Mother-in-law really enjoys it when you take her out for breakfast.
She is more of a social butterfly these days and always says thank you for everything we do for her. She is the 1st into the minibus on the weekly trips out and has also made some good friends at our sister home, Bradfield Residential Home.

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Review from A C (Daughter of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Generals Meadow three years ago at the age of 90 with early-stage dementia. I can honestly say I have not seen her happier or more relaxed for many years. She finds the care both respectful and friendly and gets on well with the other residents. The staff are always so kind and have
plenty of time for all the residents and understand individual needs. Each time I speak to my mother, she says - I don’t know how you found this home, but I am so glad you did. I don’t want to be anywhere else! This provides great peace of mind, knowing that she is not only safe but very happy.

Reply from David Johnson, Registered Manager at Generals Meadow

The team at Generals Meadow would like to thank you for this review. Your mother is such a special person and loved by everyone as she is a kind person who always thinks of others. She appears happy and contented, which is also lovely for us to see as well.

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Review from Sue M (Daughter-in-law of Resident) published on 28 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with Generals Meadow. My mother-in-law is very settled and happy there. She has a lovely room which overlooks the delightful garden. The staff are absolutely brilliant - so helpful and caring. My mother-in-law is always full of praise for them. The garden is a huge bonus, residents
can walk in it or go in a wheelchair and we've spent lovely afternoons there.

Reply from Lesley Dunkling, Manager at Generals Meadow

Your review is appreciated, especially the comments about the staff who work at Generals Meadow. Your mother-in-law is a welcomed addition to the home; she is always polite and grateful and, indeed, makes full use of the garden and conservatory!

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Review from Mick M (Son of Resident) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this home are just wonderful. They make me happy as my mum says. The management and owners are always responsive and extremely helpful. Making someone feel at home when they have given up their independence is a real challenge but by working together as a team that is exactly what they
have achieved. I can recommend them with confidence.

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Review from Douglas L (Son of Resident) published on 21 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in very well, and the care shown has been exemplary.
All of her needs have been catered for, and the staff are all very professional and most caring.

Reply from David Johnson, Registered Manager at Generals Meadow

Thank you for your review of Generals Meadow. It's a pleasure to have your mother with us - she certainly seems to enjoy the company and activities.

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Review from Diane H (Friend of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my elderly neighbour since April 2022. I have always found the standard of care excellent. The home is a professional but friendly environment. Staff and management are approachable and efficient, showing positive attention to detail.

Reply from David Johnson, Registered Manager at Generals Meadow

Thank you for taking the time to provide such a positive review of Generals Meadow and our staff.
Your comments will be passed on to the rest of the team.

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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Generals Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Generals Meadow is calculated as follows: ( (187 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 201 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Generals Meadow is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

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Lesley Dunkling

Job Title: Home Manager

Joined: 2012

Lesley has been working at Generals Meadow since 2012, starting off as a Domestic and Night Care Assistant.
She has progressed over the years through her NVQ Level 2 & 3 qualifications in Health and Social Care taking roles as Senior Carer and Assistant Manager.
Since the ownership of Generals Meadow changed in 2018, Lesley has developed her knowledge and experience, worked and achieved a Level 5 Diploma in Leadership Management, awarded in 2023.


Lesley lives locally and has admirably brought up her children whilst still being a working parent, she has 6 children with two who still live with her and her husband.


Her hobbies and interests include holidays with her family, seeing her grandchildren and socialising with her friends and colleagues.

Frequently Asked Questions about Generals Meadow

What types of Care is Generals Meadow registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Generals Meadow have?

There are 19 Single Rooms.

What are the Facilities & Services at Generals Meadow?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Generals Meadow to the centre of Deal?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Generals Meadow to verify any information. View our terms and conditions. Generals Meadow has an Enhanced Service - more info.