Submit a Review for The Grange Care Home
22 Cornwallis Avenue, Folkestone, CT19 5JB
View Full Details of The Grange Care HomeLatest Reviews for The Grange Care Home
17 September 2025
The care that my mother in law has received at The Grange is excellent. Every member of the team is friendly and welcoming to us and go the extra mile to make sure that my mum in law is happy and settled. The Grange has a lovely atmosphere and the residents all seem happy and extremely well cared for. A particular strength is the attention the team pay to each individuals needs. My mother in law has dietary requirements which the team go out of their way to not just accommodate but exceed. The personal care is timely and thorough and I feel very confident that my mum in law is in safe, knowledgable hands. It is always possible to speak to a member of staff in person or on the phone.
17 September 2025
Mums been in The Grange for 6 months and settled in, in no time. Getting the help and care she needs and all the staff are helpful and friendly.
17 September 2025
First impressions as soon as your walk up the path to the care home that the garden is well maintained. Being met at the door, all the staff have been very friendly and helpful. You always see the staff being attentive to the residents. Mum loves the food and wide selection on offer to eat.
12 September 2025
My mother has been in this care home since May 2025 and I have been very impressed with the cleanliness, the organisation and the layout/facilities. Her room is compact with tv and day chairs, and also its own toilet and sink ensuite. I have observed the caring way the staff help people and my mother has told me herself how well they look after her. The food looks good and there is a choice of dishes at every meal. I observed live music on regular occasions and there are facilities to sit and read, do puzzles or just relax. I am very glad my mother is there!
20 May 2025
My mum has now been a resident at The Grange for 6 years. In that time she has received amazing care, the staff are always polite and friendly and keep me well informed on how mum is doing. Whenever she has needed medical attention they are quick to respond and always phone me immediately to let me know. The home is well run and every member of staff provides mum with the level of care I would expect and they all genuinely seem to care about my mum. I would not hesitate to recommend them to anyone who finds themselves in the position I was in 6 years ago.
16 May 2025
My aunt sadly passed away in March 2025. She had been a resident at The Grange since early December 2023 following a fall at home when she broke her hip. My husband and I and family visited her regularly. I am pleased to say she was very happy and well looked after by all staff at The Grange. In my estimation The Grange is extremely well managed where key issues are regularly addressed to make the residents' stay a happy and comfortable experience. At all times when we visited her we were met with a warm welcome by all staff. Thank you so much! In fact we believe the excellent care she received extended her life expectancy.
16 May 2025
My mother died at The Grange on 20 April. Throughout her stay there we were pleased with the care she was given. In the days before her death, a senior carer did her paperwork in Mum's room to make sure she was not alone when the inevitable happened. So kind and thoughtful. We were always kept informed of any problems. The manager and senior carers were all excellent.
15 April 2025
The grange is a really lovely home The manager is so kind and helpful really appreciate how much she went out the way so settle our mum into the home The staff are lovely and very caring towards mum Our family feel so happy that mum is in a good safe place
13 February 2025
The Grange Care Home is a lovely home, management and staff are lovely. I visit a lot, I always find it very good. Residents are well cared for, and all seem very happy.
28 January 2025
Very good all-around service given in every aspect of what it takes to ensure my Mother looked after. 10/10!
20 September 2024
My parent enjoys all aspects of the care home.
10 September 2024
I have visited one resident during the eight years he has resided there. Yesterday I visited another (temporary for two weeks) resident who I have known for 35 years. Both residents are happy and feel well cared for physically and emotionally. I have visited several social functions: recently the garden party which was full up - a high class of presentations re food etc. and entertainment. Superbly well organised - a lovely experience for guests and residents.
19 August 2024
As soon as you walk into the home you're welcomed by friendly, caring staff and a happy atmosphere. With my autine, they know when she has had enough of something and would take her out of whatever she was doing before it upset her. The staff and managers are so friendly and helpful. Couldn't ask for anything better from a care home.
08 July 2024
I have always found the staff caring and kind. Nothing is too much trouble. They must be happy working there as it's always the same ladies. They take time to discuss how my friend is coping and if he needs anything for me to bring in. The house is happy, clean and peaceful. It never smells. I have noticed entertainment provided too.
01 May 2024
Really helpful and nice staff, considering my mother-in-law is not the easiest person to deal with.
26 March 2024
I have been visiting my mother at The Grange for nearly five years. The staff are always welcoming and I have seen that the whole team is dedicated to providing the best care they can. They are happy in their work. I often see carers spending time and giving extended 'one-to-one' support when a resident is in need of some extra help. Although the building was already maintained to a good standard, I have seen a programme of continuous improvement taking place with things like new carpets, furniture and windows being fitted. The building is always warm. Thank you for all of your good work.
02 January 2024
Whenever I visit the staff are always lovely and public areas are bright and clean. My mum is very well cared for and management and staff look after her so well. I couldn't think of a nicer place for my mum.
02 January 2024
I have always found the staff at The Grange to be lovely and know my mum is getting the care she needs. Although my mother has Alzheimer's she is cared for with dignity.
04 December 2023
Even before Mum moved in, everyone was very helpful. Since arriving from hospital everyone has been very professional, kind and caring. Mum is safe and very well cared for. Thank you.
23 November 2023
My friend was moved into The Grange because she could no longer live by or take care of herself. She was finding it harder and harder to get through each day. Even though this was the case, I was really worried that she would find it difficult to adjust, after having lived on her own. However, nothing could be further from the truth! She is so happy! The staff at The Grange were so welcoming and went out of their way to make her feel comfortable and to help her feel at ease. She has settled in so well and I am so relieved! I have discussed this with her and we both agree that this was absolutely the right decision to make! When I visit her, she is always around other residents, which is in itself so lovely to see, as she was quite lonely whilst living on her own. The staff are just so amazing! They go over and above their duties and take that extra personal care of the residents. I would certainly recommend The Grange and will never be able to thank them all enough!
Latest Reviews for The Grange Care Home
17 September 2025
The care that my mother in law has received at The Grange is excellent. Every member of the team is friendly and welcoming to us and go the extra mile to make sure that my mum in law is happy and settled. The Grange has a lovely atmosphere and the residents all seem happy and extremely well cared for. A particular strength is the attention the team pay to each individuals needs. My mother in law has dietary requirements which the team go out of their way to not just accommodate but exceed. The personal care is timely and thorough and I feel very confident that my mum in law is in safe, knowledgable hands. It is always possible to speak to a member of staff in person or on the phone.
17 September 2025
Mums been in The Grange for 6 months and settled in, in no time. Getting the help and care she needs and all the staff are helpful and friendly.
17 September 2025
First impressions as soon as your walk up the path to the care home that the garden is well maintained. Being met at the door, all the staff have been very friendly and helpful. You always see the staff being attentive to the residents. Mum loves the food and wide selection on offer to eat.
12 September 2025
My mother has been in this care home since May 2025 and I have been very impressed with the cleanliness, the organisation and the layout/facilities. Her room is compact with tv and day chairs, and also its own toilet and sink ensuite. I have observed the caring way the staff help people and my mother has told me herself how well they look after her. The food looks good and there is a choice of dishes at every meal. I observed live music on regular occasions and there are facilities to sit and read, do puzzles or just relax. I am very glad my mother is there!
20 May 2025
My mum has now been a resident at The Grange for 6 years. In that time she has received amazing care, the staff are always polite and friendly and keep me well informed on how mum is doing. Whenever she has needed medical attention they are quick to respond and always phone me immediately to let me know. The home is well run and every member of staff provides mum with the level of care I would expect and they all genuinely seem to care about my mum. I would not hesitate to recommend them to anyone who finds themselves in the position I was in 6 years ago.
16 May 2025
My aunt sadly passed away in March 2025. She had been a resident at The Grange since early December 2023 following a fall at home when she broke her hip. My husband and I and family visited her regularly. I am pleased to say she was very happy and well looked after by all staff at The Grange. In my estimation The Grange is extremely well managed where key issues are regularly addressed to make the residents' stay a happy and comfortable experience. At all times when we visited her we were met with a warm welcome by all staff. Thank you so much! In fact we believe the excellent care she received extended her life expectancy.
16 May 2025
My mother died at The Grange on 20 April. Throughout her stay there we were pleased with the care she was given. In the days before her death, a senior carer did her paperwork in Mum's room to make sure she was not alone when the inevitable happened. So kind and thoughtful. We were always kept informed of any problems. The manager and senior carers were all excellent.
15 April 2025
The grange is a really lovely home The manager is so kind and helpful really appreciate how much she went out the way so settle our mum into the home The staff are lovely and very caring towards mum Our family feel so happy that mum is in a good safe place
13 February 2025
The Grange Care Home is a lovely home, management and staff are lovely. I visit a lot, I always find it very good. Residents are well cared for, and all seem very happy.
28 January 2025
Very good all-around service given in every aspect of what it takes to ensure my Mother looked after. 10/10!
20 September 2024
My parent enjoys all aspects of the care home.
10 September 2024
I have visited one resident during the eight years he has resided there. Yesterday I visited another (temporary for two weeks) resident who I have known for 35 years. Both residents are happy and feel well cared for physically and emotionally. I have visited several social functions: recently the garden party which was full up - a high class of presentations re food etc. and entertainment. Superbly well organised - a lovely experience for guests and residents.
19 August 2024
As soon as you walk into the home you're welcomed by friendly, caring staff and a happy atmosphere. With my autine, they know when she has had enough of something and would take her out of whatever she was doing before it upset her. The staff and managers are so friendly and helpful. Couldn't ask for anything better from a care home.
08 July 2024
I have always found the staff caring and kind. Nothing is too much trouble. They must be happy working there as it's always the same ladies. They take time to discuss how my friend is coping and if he needs anything for me to bring in. The house is happy, clean and peaceful. It never smells. I have noticed entertainment provided too.
01 May 2024
Really helpful and nice staff, considering my mother-in-law is not the easiest person to deal with.
26 March 2024
I have been visiting my mother at The Grange for nearly five years. The staff are always welcoming and I have seen that the whole team is dedicated to providing the best care they can. They are happy in their work. I often see carers spending time and giving extended 'one-to-one' support when a resident is in need of some extra help. Although the building was already maintained to a good standard, I have seen a programme of continuous improvement taking place with things like new carpets, furniture and windows being fitted. The building is always warm. Thank you for all of your good work.
02 January 2024
Whenever I visit the staff are always lovely and public areas are bright and clean. My mum is very well cared for and management and staff look after her so well. I couldn't think of a nicer place for my mum.
02 January 2024
I have always found the staff at The Grange to be lovely and know my mum is getting the care she needs. Although my mother has Alzheimer's she is cared for with dignity.
04 December 2023
Even before Mum moved in, everyone was very helpful. Since arriving from hospital everyone has been very professional, kind and caring. Mum is safe and very well cared for. Thank you.
23 November 2023
My friend was moved into The Grange because she could no longer live by or take care of herself. She was finding it harder and harder to get through each day. Even though this was the case, I was really worried that she would find it difficult to adjust, after having lived on her own. However, nothing could be further from the truth! She is so happy! The staff at The Grange were so welcoming and went out of their way to make her feel comfortable and to help her feel at ease. She has settled in so well and I am so relieved! I have discussed this with her and we both agree that this was absolutely the right decision to make! When I visit her, she is always around other residents, which is in itself so lovely to see, as she was quite lonely whilst living on her own. The staff are just so amazing! They go over and above their duties and take that extra personal care of the residents. I would certainly recommend The Grange and will never be able to thank them all enough!