The Grange Care Home

22 Cornwallis Avenue, Folkestone CT19 5JB
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9.9 41 Reviews
  • The Grange Care Home, Folkestone
The Grange is a residential Care Home and is located in Folkestone, within a very attractive and quaint area. It is close to the Town Centre and nearby amenities includes the famous Leas, a raised cliff top promenade and Folkestone Harbour.

The Grange is a large two floor Tudor style building, with plenty of character and is set in its own grounds with the benefit of lovely gardens to the front, side and rear.

They promote independence at all times, giving assistance as required to maintain a good standard of living, with the emphasis on dignity, integrity and respect providing a homely and caring environment giving each resident the same choices that each of us have over daily lives.

Employees include adequately trained staff over the 24 hour period, teaching staff to understand the physical and psychological needs of residents so they can care for them in a loving, caring and professional way.

The Grange has 28 bedrooms, the majority of which having en-suite facilities. Five of the rooms have a private decking facility onto the home gardens. All communal areas and bedrooms are comfortable and decorated to the highest standards.

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Care Provided

Type of Service

    Residential Home
  • For a maximum of 28 Service Users

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Residential Care: £1200 – £1400

These prices are only a guideline, please contact The Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jenifer Tyas (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (28)

The Grange Care Home Reviews (41)

Total of 41, showing 1-20
9.9

The Grange Care Home has a Review Score of 9.9 (9.911) out of 10, based on 17 reviews in the last 2 years. Over all time The Grange Care Home has 41 reviews.

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Date Published

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24

Review from Toni B (Daughter of Resident) published on 20 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been a resident at The Grange for 6 years. In that time she has received amazing care, the staff are always polite and friendly and keep me well informed on how mum is doing.
Whenever she has needed medical attention they are quick to respond and always phone me immediately to let me
know.
The home is well run and every member of staff provides mum with the level of care I would expect and they all genuinely seem to care about my mum.
I would not hesitate to recommend them to anyone who finds themselves in the position I was in 6 years ago.

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Review from Jayne W (Niece of Resident) published on 16 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt sadly passed away in March 2025. She had been a resident at The Grange since early December 2023 following a fall at home when she broke her hip. My husband and I and family visited her regularly. I am pleased to say she was very happy and well looked after by all staff at The Grange. In my
estimation The Grange is extremely well managed where key issues are regularly addressed to make the residents' stay a happy and comfortable experience. At all times when we visited her we were met with a warm welcome by all staff. Thank you so much! In fact we believe the excellent care she received extended her life expectancy.

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Review from M H (Son of Resident) published on 16 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother died at The Grange on 20 April. Throughout her stay there we were pleased with the care she was given. In the days before her death, a senior carer did her paperwork in Mum's room to make sure she was not alone when the inevitable happened. So kind and thoughtful. We were always kept informed
of any problems. The manager and senior carers were all excellent.

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Review from Adrian C (Son of Resident) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The grange is a really lovely home
The manager is so kind and helpful really appreciate how much she went out the way so settle our mum into the home
The staff are lovely and very caring towards mum
Our family feel so happy that mum is in a good safe place

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Review from B B (Sister of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Grange Care Home is a lovely home, management and staff are lovely. I visit a lot, I always find it very good. Residents are well cared for, and all seem very happy.

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Review from R F (Son of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good all-around service given in every aspect of what it takes to ensure my Mother looked after. 10/10!

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Review from T S (Daughter of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My parent enjoys all aspects of the care home.

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Review from Anthony C (Friend of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited one resident during the eight years he has resided there. Yesterday I visited another (temporary for two weeks) resident who I have known for 35 years. Both residents are happy and feel well cared for physically and emotionally. I have visited several social functions: recently the garden
party which was full up - a high class of presentations re food etc. and entertainment. Superbly well organised - a lovely experience for guests and residents.

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Review from P P (Niece of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you walk into the home you're welcomed by friendly, caring staff and a happy atmosphere. With my autine, they know when she has had enough of something and would take her out of whatever she was doing before it upset her. The staff and managers are so friendly and helpful. Couldn't ask for
anything better from a care home.

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Review from J P (Friend of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff caring and kind. Nothing is too much trouble. They must be happy working there as it's always the same ladies. They take time to discuss how my friend is coping and if he needs anything for me to bring in. The house is happy, clean and peaceful. It never smells. I have
noticed entertainment provided too.

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Review from Linda H (Daughter-in-law of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really helpful and nice staff, considering my mother-in-law is not the easiest person to deal with.

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Review from Stephen H (Son of Resident) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my mother at The Grange for nearly five years. The staff are always welcoming and I have seen that the whole team is dedicated to providing the best care they can. They are happy in their work. I often see carers spending time and giving extended 'one-to-one' support when a resident
is in need of some extra help. Although the building was already maintained to a good standard, I have seen a programme of continuous improvement taking place with things like new carpets, furniture and windows being fitted. The building is always warm. Thank you for all of your good work.

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Review from Siobhan G (Daughter of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit the staff are always lovely and public areas are bright and clean.
My mum is very well cared for and management and staff look after her so well.
I couldn't think of a nicer place for my mum.

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Review from Maria F (Daughter of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff at The Grange to be lovely and know my mum is getting the care she needs.
Although my mother has Alzheimer's she is cared for with dignity.

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Review from Avril K (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Even before Mum moved in, everyone was very helpful.
Since arriving from hospital everyone has been very professional, kind and caring.
Mum is safe and very well cared for.
Thank you.

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Review from Karen Ann M (Friend of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was moved into The Grange because she could no longer live by or take care of herself. She was finding it harder and harder to get through each day. Even though this was the case, I was really worried that she would find it difficult to adjust, after having lived on her own. However, nothing
could be further from the truth! She is so happy! The staff at The Grange were so welcoming and went out of their way to make her feel comfortable and to help her feel at ease. She has settled in so well and I am so relieved! I have discussed this with her and we both agree that this was absolutely the right decision to make! When I visit her, she is always around other residents, which is in itself so lovely to see, as she was quite lonely whilst living on her own. The staff are just so amazing! They go over and above their duties and take that extra personal care of the residents. I would certainly recommend The Grange and will never be able to thank them all enough!

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Review from Clive A (Son of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to find my mother a new care home urgently. The management team could not have been more helpful. The move was not easy for mum but it was excellently managed. She settled in well. Staff are well-led and motivated. They are all very helpful and friendly. Moving my mum to the surgery they use was
a very good idea and has worked very well. Mum has enjoyed the entertainment, and food and made new friends. The Grange is very clean and in an excellent state of repair. I have been kept up to date with any issues. I feel most welcome when I visit. The staff are very professional in the way they look after mum

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Review from Iain D (Son of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very good service, plenty of staff visible. All residents seem very happy and content. The decor is excellent, always tidy and clean. During Covid and even ongoing, all guidelines were in place. All in all, cannot fault The Grange in any way.

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Review from Elaine T (Daughter-in-law of Resident) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at The Grange for several months. She has been very happy and contented and clearly well looked after. The staff are all very warm and welcoming and are easy to converse with. The decor is tastefully decorated and very clean. We have felt we could trust that she
was safe and in good hands and that has given us a sense of security. Thank you to the staff for looking after my mother-in-law for the last few months.

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Review from Christine K (Daughter of Resident) published on 5 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was reluctant to leave his home to go into a care home, even just for respite to begin with. But with The Grange's warm welcome, a difficult decision was made a little easier all around when he started staying and eventually went to live there, very happily, in March 2020. The pandemic was
a distressing time for everyone, but I was confident that my father was safe and well cared for, due to the kind and professional way they dealt with it and handled video calls and visits. My father was always praising the staff and they went above and beyond to make his 100th birthday special, even though he was too frail to leave his bed, the staff enabled family from near and far to visit and spend precious time with him. They always kept me informed of everything, right to the end everyone had time, a kind smile and advice when my father passed away. I can't thank The Grange enough.

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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for The Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for The Grange Care Home is calculated as follows: ( (185 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 202 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grange Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

Meet the Team (0)

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Frequently Asked Questions about The Grange Care Home

What types of Care is The Grange Care Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does The Grange Care Home have?

There are 28 Single Rooms.

What are the Facilities & Services at The Grange Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Grange Care Home to the centre of Folkestone?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Grange Care Home to verify any information. View our terms and conditions. The Grange Care Home has an Enhanced Service - more info.