The Grange Care Home

22 Cornwallis Avenue, Folkestone CT19 5JB
Review Us
9.9 52 Reviews
  • The Grange Care Home, Folkestone
The Grange is a residential Care Home and is located in Folkestone, within a very attractive and quaint area. It is close to the Town Centre and nearby amenities includes the famous Leas, a raised cliff top promenade and Folkestone Harbour.

The Grange is a large two floor Tudor style building, with plenty of character and is set in its own grounds with the benefit of lovely gardens to the front, side and rear.

They promote independence at all times, giving assistance as required to maintain a good standard of living, with the emphasis on dignity, integrity and respect providing a homely and caring environment giving each resident the same choices that each of us have over daily lives.

Employees include adequately trained staff over the 24 hour period, teaching staff to understand the physical and psychological needs of residents so they can care for them in a loving, caring and professional way.

The Grange has 28 bedrooms, the majority of which having en-suite facilities. Five of the rooms have a private decking facility onto the home gardens. All communal areas and bedrooms are comfortable and decorated to the highest standards.
Show The Grange Care Home on the Map

Care Provided by The Grange Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 28 Service Users

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Residential Care: £1200 – £1400

These prices are only a guideline, please contact The Grange Care Home to find out the exact price for your requirements.

Contact The Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Grange Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jenifer Tyas (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (0)

The Grange Care Home Reviews (52)

9.9

The Grange Care Home has a Review Score of 9.9 (9.868) out of 10, based on 23 reviews in the last 2 years.
Over all time The Grange Care Home has 52 reviews.

Overall Experience
  • 43
  • 9
  • 0
  • 0
  • 0
Date Published
  • 52
  • 11
  • 16
  • 23
  • 29
Reviewer Connection to The Grange Care Home
  • 20
  • 16
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 52, showing 41-52
Review from M D (Wife of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went into The Grange Care Home for two weeks respite, with early dementia. He settled very well in a warm and friendly atmosphere. His needs were always attended to by the kind and reassuring staff, and I thank them so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tony W (Stepson of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice, friendly home. Very helpful in every way. Clean and tidy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Son of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you very much for the respite care given to our mother. She improved physically and mentally during her two-week stay. She was sat at the tea-table the evening before last and said: "I like it here, the people are lovely." The staff have been excellent and supportive. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A D (Daughter of Resident) published on 16 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother moved into The Grange in August, I have been able to relax knowing that she is being looked after and cared for by the staff and carers at The Grange.
Mum settled in well and all questions were answered in a clear manner.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C C (Daughter of Resident) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the care given to my relative has been excellent. The staff are very professional. My relative has a water infection, the doctor was called and she was given antibiotics.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Garry F (Son of Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Grange provided my mother with excellent care and attention throughout her residency at The Grange. Also, the information on Mum and her health needs provided by all staff to relatives was exceptional, and their support, love and respect given to Mum and to relatives at difficult times will be remembered
by myself and family forever.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Daughter of Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in The Grange for a few years now. We have seen it go right down in standards for every need, but in the last year, my mother has become bedbound but the home has become a much better place for her to stay, very caring and understanding for her needs. The staff are excellent and kind.
The whole standard of the home has jumped up in every way.
I don't mind saying that my mum is in The Grange now, not like one or two years ago, I was ashamed to say.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Roger H (Son of Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at The Grange Care Home for 2 1/2 years.
The last year she has been bed-bound and the care and the attention given to her has been excellent.
All the staff are always checking up on her and moving her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W H (Resident) assisted by family/friend published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find The Grange better than the last care home I was at. I can walk around assisted if I want to and find the staff cooperative when I need them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J F (Daughter of Resident) published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father seems more settled at The Grange after moving from another care home.
He doesn't really engage in any activities here as he would rather just watch his own television, but he does go to the dining room for his meals.
I have always found the staff very helpful and polite.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan O (Daughter of Resident) published on 10 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my father was only here for a short time, due to many hospital visits, as a family we felt that there was genuine care and concern about his welfare. The rooms were very clean, well maintained and bright. There was no “care home” aroma, in fact, the opposite, it was pleasant to walk into. The
service user is encouraged to make their room personal to them by bringing in things from home which only adds to their comfort and peace of mind.
When searching for a suitable care home we called The Grange on the off chance of a vacancy. We were told we could drop in at any time, no need to book an appointment, just turn up. This was refreshing and made us all feel at ease with the place. We knew instantly that we wanted Dad to come here. We never regretted that decision.
We thoroughly recommend The Grange.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Husband of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody appears totally professional.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for The Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.868 for The Grange Care Home is calculated as follows: ( (237 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 272 Ratings = 4.868
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Grange Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Grange Care Home to verify any information. View our terms and conditions. The Grange Care Home has an Enhanced Service - more info.