Submit a Review for Loose Court Care Home
Rushmead Drive, Loose, Maidstone, ME15 9UD
View full details of Loose Court Care HomeLatest Reviews for Loose Court Care Home
24 November 2025
I have nothing but respect & gratitude to all the staff for the care and compassion shown to my mum. From the first day she was welcomed with kindness and the patience shown to her through her confusion was second to none. It is such a relief to know that she is safe, protected and cared for with
warmth and love.
Thank you for not only caring for mum, but also giving me peace of mind, knowing that her care is given with warmth and love
The teams dedication and empathy cannot ever be acknowledged enough, it means more than words can say
Thank you
11 September 2025
I cannot thank the staff from the top down on how kind, thoughtful, and caring they all are with my mum. I now have peace of mind knowing my mum is safe and well looked after and loved by all.
My mum couldn't be in a better place. So thank you from the bottom of my heart.
26 June 2025
Loose Court is not only an exceptional care home, but also a family home and within resides one big happy family. I cannot fault it. Thank you for everything you did for my mum and dad. I shall miss seeing you all.
02 June 2025
Loose Court Care staff and management went above and beyond providing care and support to mum over the three years mum and originally, Dad, were there. There was so much care and attention provided to Mum and Dad that we were not aware of until recently, when Mum passed away. The end-of-life care
given to mum and her family was exemplary and given with great dignity. The management and staff are worth their weight in gold.
27 May 2025
My Aunty was a resident in Loose Court Care Home for 3 years and our family could not fault the care that she received. The Management and Staff are so caring and it really is a family atmosphere that envelopes the whole home. I would like to praise the end-of-life care that my aunty received and
the staff were so considerate to the relatives too.
06 March 2025
A caring and compassionate care home who's management and staff do all in their power to give my husband a happy and safe place to be in. I have also heard from other healthcare professionals along the dementia path, what a good reputation this care home provides. As a family we feel very blessed
and grateful he is with them and so well looked after.
24 January 2025
I cannot fault the care given to my mother-in-law, she and myself are always treated with kindness by all of the staff. The residents are well cared for with numerous activities to keep them engaged. The care home rooms are clean, bright and homely, I would thoroughly recommend Loose Court to
anybody in need of residential care.
24 January 2025
I have nothing but praise and gratitude for this care home, they have welcomed my mum into their embrace with limitless care, compassion and understanding of her needs.
The home itself is always immaculate, and the staff are tireless in their efforts in accommodating such demanding circumstances.
Their time and devotion not only to the residents but to us, as a family holds no bounds, they are always there to support and listen every step of the way.
I couldn't think of a better place for Mum to be on her final journey.
16 January 2025
Buildings can be nice, but it is the staff that make a care home good. I could not have wished for a better place for Dad to spend the last years of his life. All the staff, no matter what their role, were always kind, friendly and caring. Their ability to adapt to the changing needs that Dementia
brings is excellent. The dignity, respect and support shown to Dad and the family in his final days will always stay with me. So many thanks.
16 January 2025
Words cannot express how satisfied/pleased/reassured I am with the care my father received at Loose Court. The staff are all fabulous, very resident and family-focused.
Dad was treated with respect, courtesy and love. The activities were plentiful and varied. Communication with the family was
excellent. No other words apart from excellent, excellent, excellent. Well done to all the team.
20 December 2024
My mum was a resident at Loose Court Care home from March 2023 through to 30 November 2024 and during this time the level of care was exemplary.
Mum was treated with such dignity at all times and I felt they not only looked after Mum but also looked after me and even in her final week the
attention to detail and level of care shown by every single member of staff meant so much to me and my brother and reinforced our belief that to leave her in the care of this home rather than use hospice care was absolutely the right decision.
Even during this sadness and grief the home have checked in on me and have helped me look back at this difficult journey of dementia with many good memories meaningful occasions and visits and I cannot thank each and everyone of the staff enough.
15 July 2024
My mother recently was in another care home where she was mostly isolated in her room. I watched her giving up, becoming more anxious and powerless. I moved her to Loose Court Care Home where on her first visit she was walked around the garden. She had not walked for over 6 weeks. The next day I sat
in the garden with her and took a short video of the enormous change. Her eyes were alive, she said she felt better and she smiled. Since then, the improvement, the socialisation and the daily interest have given her a new lease and given me so much relief and confidence in her care. Thank you to all the staff, I am so grateful.
14 May 2024
Excellent home, excellent staff.
18 December 2023
Dad has been a resident at Loose Court for several years now, with a particularly unique form of dementia, and in all this time I cannot find a single bad word to say about the home, the staff, or the management; they are fantastic and extremely understanding of his needs. Even with his difficult
nature, the staff have built a great relationship with him and I know that he sees them as people he can rely on.
There has been a steady decline in his condition and they have always said that they will look after him no matter what. I feel that he is in the safest hands I could possibly ask for and there's not a day that passes that I am not thankful for everything they do for him.
I would not hesitate to recommend Loose Court to anyone and I have done a couple of times in the past.
11 December 2023
Have recently placed my auntie in Loose Court Care Home. She did not really want to go, but she has settled in very well. Said very happy to end her days there and looks at the care home as home. The staff are always cheerful and ready to help. Things have worked out really well. Thank you.
25 July 2023
The important word is 'care' and Loose Court Care Home puts this in abundance. The 'care' provided to the residents is outstanding and even related to the relatives of residents. The staff are friendly and knowledgeable about their charges. The atmosphere is homely without the sterile feel of a
hospital. The care home never smells of urine.
25 July 2023
I cannot fault the standard of care at Loose Court Care Home. The carers, management and other staff are kind, efficient and professional. They make the residents feel happy, stimulated, well cared for, safe and loved. The atmosphere is warm and friendly. I am so pleased I chose Loose Court for my
husband who has young-onset dementia. It has become his home now and everyone there is part of his family. An excellent care home in every respect!
16 March 2023
My dad has been a resident in Loose Court for almost two years now, and whilst his dementia has worsened, the care and support he receives just gets better and better. The staff always have time for my dad, even in busy times, sit with him, walk with him, talk to him and listen to him. They are
always cheerful and will always go the extra mile with dad if he needs to be settled or calmed. They treat my dad as though he was their dad, and I cannot praise them enough.
26 February 2023
Mum and I have had the most amazing experience with Loose Court Care Home. My fears and concerns about putting mum into the care home were immediately resolved as mum settled so well coming straight from the hospital over a year ago and since then it feels like a heavy weight has been lifted from my
shoulders. The carers and management team are truly amazing people and deserve so much praise for how they treat not only my mum but the other residents. Nothing is too much trouble and there is always a positive vibe in the home. Any concerns I might have with my mum's health are more often than not already being dealt with. I have no hesitation in recommending Loose Court to other people. It truly is an amazing care home.
22 February 2023
Our mum has been living here for over 3 years. Mum has been so well looked after from the very start. The Manager, Assistant Manager and staff really do care about mum and she has improved since moving into Loose Court. Relatives and friends of mum all comment on mum's care and how well looked after
she is. It’s a very hard decision to trust a loved one into the care of others but Loose Court is like a family and we are so glad we found Loose Court for mum. Mum constantly tells us how well looked after she is. Thank you for taking such good care of mum it’s clear that the management and staff at Loose Court really care about the residents they look after.
Latest Reviews for Loose Court Care Home
24 November 2025
I have nothing but respect & gratitude to all the staff for the care and compassion shown to my mum. From the first day she was welcomed with kindness and the patience shown to her through her confusion was second to none. It is such a relief to know that she is safe, protected and cared for with
warmth and love.
Thank you for not only caring for mum, but also giving me peace of mind, knowing that her care is given with warmth and love
The teams dedication and empathy cannot ever be acknowledged enough, it means more than words can say
Thank you
11 September 2025
I cannot thank the staff from the top down on how kind, thoughtful, and caring they all are with my mum. I now have peace of mind knowing my mum is safe and well looked after and loved by all.
My mum couldn't be in a better place. So thank you from the bottom of my heart.
26 June 2025
Loose Court is not only an exceptional care home, but also a family home and within resides one big happy family. I cannot fault it. Thank you for everything you did for my mum and dad. I shall miss seeing you all.
02 June 2025
Loose Court Care staff and management went above and beyond providing care and support to mum over the three years mum and originally, Dad, were there. There was so much care and attention provided to Mum and Dad that we were not aware of until recently, when Mum passed away. The end-of-life care
given to mum and her family was exemplary and given with great dignity. The management and staff are worth their weight in gold.
27 May 2025
My Aunty was a resident in Loose Court Care Home for 3 years and our family could not fault the care that she received. The Management and Staff are so caring and it really is a family atmosphere that envelopes the whole home. I would like to praise the end-of-life care that my aunty received and
the staff were so considerate to the relatives too.
06 March 2025
A caring and compassionate care home who's management and staff do all in their power to give my husband a happy and safe place to be in. I have also heard from other healthcare professionals along the dementia path, what a good reputation this care home provides. As a family we feel very blessed
and grateful he is with them and so well looked after.
24 January 2025
I cannot fault the care given to my mother-in-law, she and myself are always treated with kindness by all of the staff. The residents are well cared for with numerous activities to keep them engaged. The care home rooms are clean, bright and homely, I would thoroughly recommend Loose Court to
anybody in need of residential care.
24 January 2025
I have nothing but praise and gratitude for this care home, they have welcomed my mum into their embrace with limitless care, compassion and understanding of her needs.
The home itself is always immaculate, and the staff are tireless in their efforts in accommodating such demanding circumstances.
Their time and devotion not only to the residents but to us, as a family holds no bounds, they are always there to support and listen every step of the way.
I couldn't think of a better place for Mum to be on her final journey.
16 January 2025
Buildings can be nice, but it is the staff that make a care home good. I could not have wished for a better place for Dad to spend the last years of his life. All the staff, no matter what their role, were always kind, friendly and caring. Their ability to adapt to the changing needs that Dementia
brings is excellent. The dignity, respect and support shown to Dad and the family in his final days will always stay with me. So many thanks.
16 January 2025
Words cannot express how satisfied/pleased/reassured I am with the care my father received at Loose Court. The staff are all fabulous, very resident and family-focused.
Dad was treated with respect, courtesy and love. The activities were plentiful and varied. Communication with the family was
excellent. No other words apart from excellent, excellent, excellent. Well done to all the team.
20 December 2024
My mum was a resident at Loose Court Care home from March 2023 through to 30 November 2024 and during this time the level of care was exemplary.
Mum was treated with such dignity at all times and I felt they not only looked after Mum but also looked after me and even in her final week the
attention to detail and level of care shown by every single member of staff meant so much to me and my brother and reinforced our belief that to leave her in the care of this home rather than use hospice care was absolutely the right decision.
Even during this sadness and grief the home have checked in on me and have helped me look back at this difficult journey of dementia with many good memories meaningful occasions and visits and I cannot thank each and everyone of the staff enough.
15 July 2024
My mother recently was in another care home where she was mostly isolated in her room. I watched her giving up, becoming more anxious and powerless. I moved her to Loose Court Care Home where on her first visit she was walked around the garden. She had not walked for over 6 weeks. The next day I sat
in the garden with her and took a short video of the enormous change. Her eyes were alive, she said she felt better and she smiled. Since then, the improvement, the socialisation and the daily interest have given her a new lease and given me so much relief and confidence in her care. Thank you to all the staff, I am so grateful.
14 May 2024
Excellent home, excellent staff.
18 December 2023
Dad has been a resident at Loose Court for several years now, with a particularly unique form of dementia, and in all this time I cannot find a single bad word to say about the home, the staff, or the management; they are fantastic and extremely understanding of his needs. Even with his difficult
nature, the staff have built a great relationship with him and I know that he sees them as people he can rely on.
There has been a steady decline in his condition and they have always said that they will look after him no matter what. I feel that he is in the safest hands I could possibly ask for and there's not a day that passes that I am not thankful for everything they do for him.
I would not hesitate to recommend Loose Court to anyone and I have done a couple of times in the past.
11 December 2023
Have recently placed my auntie in Loose Court Care Home. She did not really want to go, but she has settled in very well. Said very happy to end her days there and looks at the care home as home. The staff are always cheerful and ready to help. Things have worked out really well. Thank you.
25 July 2023
The important word is 'care' and Loose Court Care Home puts this in abundance. The 'care' provided to the residents is outstanding and even related to the relatives of residents. The staff are friendly and knowledgeable about their charges. The atmosphere is homely without the sterile feel of a
hospital. The care home never smells of urine.
25 July 2023
I cannot fault the standard of care at Loose Court Care Home. The carers, management and other staff are kind, efficient and professional. They make the residents feel happy, stimulated, well cared for, safe and loved. The atmosphere is warm and friendly. I am so pleased I chose Loose Court for my
husband who has young-onset dementia. It has become his home now and everyone there is part of his family. An excellent care home in every respect!
16 March 2023
My dad has been a resident in Loose Court for almost two years now, and whilst his dementia has worsened, the care and support he receives just gets better and better. The staff always have time for my dad, even in busy times, sit with him, walk with him, talk to him and listen to him. They are
always cheerful and will always go the extra mile with dad if he needs to be settled or calmed. They treat my dad as though he was their dad, and I cannot praise them enough.
26 February 2023
Mum and I have had the most amazing experience with Loose Court Care Home. My fears and concerns about putting mum into the care home were immediately resolved as mum settled so well coming straight from the hospital over a year ago and since then it feels like a heavy weight has been lifted from my
shoulders. The carers and management team are truly amazing people and deserve so much praise for how they treat not only my mum but the other residents. Nothing is too much trouble and there is always a positive vibe in the home. Any concerns I might have with my mum's health are more often than not already being dealt with. I have no hesitation in recommending Loose Court to other people. It truly is an amazing care home.
22 February 2023
Our mum has been living here for over 3 years. Mum has been so well looked after from the very start. The Manager, Assistant Manager and staff really do care about mum and she has improved since moving into Loose Court. Relatives and friends of mum all comment on mum's care and how well looked after
she is. It’s a very hard decision to trust a loved one into the care of others but Loose Court is like a family and we are so glad we found Loose Court for mum. Mum constantly tells us how well looked after she is. Thank you for taking such good care of mum it’s clear that the management and staff at Loose Court really care about the residents they look after.