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Loose Court Care Home

Rushmead Drive, Loose, Maidstone, Kent ME15 9UD
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I wouldn't hesitate to recommend Loose Court to anyone. It is an amazing homeSarah C(Daughter of Resident/Service User)
Loose Court Care Home, Maidstone
the care he received was outstanding as was ours. Nothing was too much troubleTrudi H(Daughter-in-law of Resident/Service User)
Loose Court Care Home, Maidstone
From management to all staff, they are all great and very caring.Philip W(Son of Resident/Service User)
Loose Court Care Home, Maidstone

A Forty one bedroom luxury care home, Loose Court treats elderly people with physical frailties, while being particularly suited and experienced in improving the day-to-day health and lifestyles of dementia sufferers.

Loose Court has its own private gardens and staff are able to offer occupants access to physio and aromatherapy, making for a relaxing time with many advantages to mental health.

Every residents gets to choose from a wide selection of activities...  

Care Provided by Loose Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,750£1,600 - £1,750
Residential Dementia Care£1,600 - £1,750£1,600 - £1,750

Fees are dependent on the Room and the person-centred care

Contact Loose Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Karen Burrows(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2004
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Single Rooms with ensuite Wet Room (24)

Loose Court Care Home Reviews (57)

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9.8

Loose Court Care Home has a Review Score of 9.8 (9.754) out of 10, based on 13 reviews in the last 2 years. Over all time Loose Court Care Home has 57 reviews.

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Showing 57 reviews matching selected criteria
Review from Susan M (Daughter of Resident) published on 30 June 2026 Submitted via Website
Overall Experience

My mother, Pamela, was a resident of LCCH for a few years. Her Alzheimer's Dementia slowly clouded her mind and upon occasion, could be challenging. She died a few days ago. Originally, she was situated in another care home that, although was very 'pretty', lacked compassion and constantly smelled. My mother would ask if she had been 'good' that day. Her time with Karen's team has been second to none. The environment has never been anything other than home for her, it has never had a smell and she had always been clean and smart and she smiled. The bonding of staff to each resident, their knowledge of each person's character, their time and understanding spent with families, afforded me the confidence, the peace of mind knowing that she was in the very best hands. Each and every staff member worked together to ensure consistent assurance that she was the most important reason they were there. The same assurance given to all. Thank you, each and every one of you. Sue

Reply from Karen Burrows, Manager at Loose Court Care Home

Thank you for your review Sue, we really appreciate your kind feedback, and are thankful you brought mum to Loose Court, mum was part of our family here at Loose Court and we miss her dearly

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Review from Anna J (Daughter-in-law of Resident) published on 22 June 2026 Submitted via Website
Overall Experience

Loose Court cared for my Mother in law with love ,care and compassion, in the 2 1/2 years that she was in the care of Loose Court she was always happy clean well dressed and well fed and most of all she was loved, every member of staff were kind and caring , we never had an issue with the care Pam received and even when she was having bad days, we always knew that the staff knew exactly what to do to calm things with hugs kisses and cups of tea or a bowl of ice cream not to mention the odd chocolate, staff always included her in any activity that was happening no one was ever excluded.Loose Count became a second home to us and staff became friends and we were always happy to leave Pam in their care .

Reply from Karen Burrows, Manager at Loose Court Care Home

Thank you so much for your kind words, it was a pleasure to care for PL, she will forever remain in our hearts.

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Review from K S (Daughter of Resident) published on 24 November 2025 Submitted via Website
Overall Experience
I have nothing but respect & gratitude to all the staff for the care and compassion shown to my mum. From the first day she was welcomed with kindness and the patience shown to her through her confusion was second to none. It is such a relief to know that she is safe, protected and cared for with warmth and love.
Thank you for not only caring for mum, but also giving me peace of mind, knowing that her care is given with warmth and love
The teams dedication and empathy cannot ever be acknowledged enough, it means more than words can say

Thank you

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Review from Kim D (Daughter of Resident) published on 11 September 2025 Submitted via Postal Card
Overall Experience
I cannot thank the staff from the top down on how kind, thoughtful, and caring they all are with my mum. I now have peace of mind knowing my mum is safe and well looked after and loved by all.

My mum couldn't be in a better place. So thank you from the bottom of my heart.

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Review from Adrien J (Son of Resident) published on 26 June 2025 Submitted via Postal Card
Overall Experience

Loose Court is not only an exceptional care home, but also a family home and within resides one big happy family. I cannot fault it. Thank you for everything you did for my mum and dad. I shall miss seeing you all.

Reply from Karen Burrows, Manager at Loose Court Care Home

Thank you for your review and your kind words, it was a pleasure to care for your mum and dad. We miss the whole family and the support you have shown to us over the years.

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Review from Jeremy J (Son of Resident) published on 2 June 2025 Submitted via Postal Card
Overall Experience

Loose Court Care staff and management went above and beyond providing care and support to mum over the three years mum and originally, Dad, were there. There was so much care and attention provided to Mum and Dad that we were not aware of until recently, when Mum passed away. The end-of-life care given to mum and her family was exemplary and given with great dignity. The management and staff are worth their weight in gold.

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Review from C G (Niece of Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience

My Aunty was a resident in Loose Court Care Home for 3 years and our family could not fault the care that she received. The Management and Staff are so caring and it really is a family atmosphere that envelopes the whole home. I would like to praise the end-of-life care that my aunty received and the staff were so considerate to the relatives too.

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Review from Janet H (Wife of Resident) published on 6 March 2025 Submitted via Postal Card
Overall Experience

A caring and compassionate care home who's management and staff do all in their power to give my husband a happy and safe place to be in. I have also heard from other healthcare professionals along the dementia path, what a good reputation this care home provides. As a family we feel very blessed and grateful he is with them and so well looked after.

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Review from Chris L (Son-in-law of Resident) published on 24 January 2025 Submitted via Website
Overall Experience

I cannot fault the care given to my mother-in-law, she and myself are always treated with kindness by all of the staff. The residents are well cared for with numerous activities to keep them engaged. The care home rooms are clean, bright and homely, I would thoroughly recommend Loose Court to anybody in need of residential care.

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Review from Sharon H (Daughter of Resident) published on 24 January 2025 Submitted via Website
Overall Experience
I have nothing but praise and gratitude for this care home, they have welcomed my mum into their embrace with limitless care, compassion and understanding of her needs.
The home itself is always immaculate, and the staff are tireless in their efforts in accommodating such demanding circumstances.
Their time and devotion not only to the residents but to us, as a family holds no bounds, they are always there to support and listen every step of the way.

I couldn't think of a better place for Mum to be on her final journey.

Reply from Karen Burrows, Manager at Loose Court Care Home

Thank you for your kind words, it means the world to us. Our team is truly dedicated to providing the best possible care, and your feedback is a wonderful reminder of why we do what we do.

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Review from M E (Son of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience

Buildings can be nice, but it is the staff that make a care home good. I could not have wished for a better place for Dad to spend the last years of his life. All the staff, no matter what their role, were always kind, friendly and caring. Their ability to adapt to the changing needs that Dementia brings is excellent. The dignity, respect and support shown to Dad and the family in his final days will always stay with me. So many thanks.

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Review from J E (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience
Words cannot express how satisfied/pleased/reassured I am with the care my father received at Loose Court. The staff are all fabulous, very resident and family-focused.

Dad was treated with respect, courtesy and love. The activities were plentiful and varied. Communication with the family was excellent. No other words apart from excellent, excellent, excellent. Well done to all the team.

Reply from Karen Burrows, Manager at Loose Court Care Home

Thank you so much for your review, your kind words and appreciation. I will pass this on to the Loose Court team.

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Review from S S (Daughter of Resident) published on 20 December 2024 Submitted via Website
Overall Experience
My mum was a resident at Loose Court Care home from March 2023 through to 30 November 2024 and during this time the level of care was exemplary.
Mum was treated with such dignity at all times and I felt they not only looked after Mum but also looked after me and even in her final week the attention to detail and level of care shown by every single member of staff meant so much to me and my brother and reinforced our belief that to leave her in the care of this home rather than use hospice care was absolutely the right decision.

Even during this sadness and grief the home have checked in on me and have helped me look back at this difficult journey of dementia with many good memories meaningful occasions and visits and I cannot thank each and everyone of the staff enough.

Reply from Karen Burrows, Manager at Loose Court Care Home

Thank you for your very kind words. I will ensure this is filtered through to the team. This review makes me and the team very proud.

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Review from J T (Husband of Resident) published on 14 May 2024 Submitted via Postal Card
Overall Experience

Excellent home, excellent staff.

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Review from J K (Son of Resident) published on 18 December 2023 Submitted via Website
Overall Experience
Dad has been a resident at Loose Court for several years now, with a particularly unique form of dementia, and in all this time I cannot find a single bad word to say about the home, the staff, or the management; they are fantastic and extremely understanding of his needs. Even with his difficult nature, the staff have built a great relationship with him and I know that he sees them as people he can rely on.
There has been a steady decline in his condition and they have always said that they will look after him no matter what. I feel that he is in the safest hands I could possibly ask for and there's not a day that passes that I am not thankful for everything they do for him.

I would not hesitate to recommend Loose Court to anyone and I have done a couple of times in the past.

Reply from Karen Burrows, Manager at Loose Court Care Home

Thank you so much for your kind review, we have printed your review for all staff to see. Thank you for your continued support of us all here at Loose Court.

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Review from A F (Niece of Resident) published on 11 December 2023 Submitted via Postal Card
Overall Experience

Have recently placed my auntie in Loose Court Care Home. She did not really want to go, but she has settled in very well. Said very happy to end her days there and looks at the care home as home. The staff are always cheerful and ready to help. Things have worked out really well. Thank you.

Reply from Karen Burrows, Manager at Loose Court Care Home

Thank you for your kind review, so pleased everything has worked out for you all.

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Review from Jill E (Wife of Resident) published on 25 July 2023 Submitted via Postal Card
Overall Experience

I cannot fault the standard of care at Loose Court Care Home. The carers, management and other staff are kind, efficient and professional. They make the residents feel happy, stimulated, well cared for, safe and loved. The atmosphere is warm and friendly. I am so pleased I chose Loose Court for my husband who has young-onset dementia. It has become his home now and everyone there is part of his family. An excellent care home in every respect!

Reply from Karen Burrows, Manager at Loose Court Care Home

Thank you for your kind words, your review will be passed on to all staff.

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Review from Andrew C (Husband of Resident) published on 25 July 2023 Submitted via Postal Card
Overall Experience

The important word is 'care' and Loose Court Care Home puts this in abundance. The 'care' provided to the residents is outstanding and even related to the relatives of residents. The staff are friendly and knowledgeable about their charges. The atmosphere is homely without the sterile feel of a hospital. The care home never smells of urine.

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Review from Charlotte D (Daughter of Resident) published on 16 March 2023 Submitted via Postal Card
Overall Experience

My dad has been a resident in Loose Court for almost two years now, and whilst his dementia has worsened, the care and support he receives just gets better and better. The staff always have time for my dad, even in busy times, sit with him, walk with him, talk to him and listen to him. They are always cheerful and will always go the extra mile with dad if he needs to be settled or calmed. They treat my dad as though he was their dad, and I cannot praise them enough.

Reply from Karen Burrows, Manager at Loose Court Care Home

Thank you for your review and kind words, all staff will be made aware of your review.

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Review from S D (Daughter of Resident) published on 26 February 2023 Submitted via Postal Card
Overall Experience

Mum and I have had the most amazing experience with Loose Court Care Home. My fears and concerns about putting mum into the care home were immediately resolved as mum settled so well coming straight from the hospital over a year ago and since then it feels like a heavy weight has been lifted from my shoulders. The carers and management team are truly amazing people and deserve so much praise for how they treat not only my mum but the other residents. Nothing is too much trouble and there is always a positive vibe in the home. Any concerns I might have with my mum's health are more often than not already being dealt with. I have no hesitation in recommending Loose Court to other people. It truly is an amazing care home.

Reply from Karen Burrows, Manager at Loose Court Care Home

Thank you for your review and your kind words, I will share your review with all staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Loose Court Care Home.

Meet the Team (1)

Karen Burrows
Karen BurrowsJob Title:Registered ManagerJoined: 2012

I first started my caring career over 30 years ago, I started as a health care assistant, then as a senior carer at Loose Court to deputy manager, where after completing my level 5 in management, I took the position of registered manager. I have worked at Loose Court for over 12 years and together with my deputy manager we have established a fantastic team of staff.

Frequently Asked Questions about Loose Court Care Home

What types of Care is Loose Court Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Loose Court Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Loose Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Loose Court Care Home to the centre of Maidstone?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Loose Court Care Home to verify any information. View our terms and conditions. Loose Court Care Home has an Enhanced Service -more info.