Loose Court Care Home

The important word is 'care' and Loose Court Care Home puts this in abundance. The 'care' provided to the residents is outstanding and even related to the relatives of residents. The staff are friendly and knowledgeable about their charges. The atmosphere is homely without the sterile feel of a hospital. The care home never smells of urine.

My dad has been a resident in Loose Court for almost two years now, and whilst his dementia has worsened, the care and support he receives just gets better and better. The staff always have time for my dad, even in busy times, sit with him, walk with him, talk to him and listen to him. They are always cheerful and will always go the extra mile with dad if he needs to be settled or calmed. They treat my dad as though he was their dad, and I cannot praise them enough.

Mum and I have had the most amazing experience with Loose Court Care Home. My fears and concerns about putting mum into the care home were immediately resolved as mum settled so well coming straight from the hospital over a year ago and since then it feels like a heavy weight has been lifted from my shoulders. The carers and management team are truly amazing people and deserve so much praise for how they treat not only my mum but the other residents. Nothing is too much trouble and there is always a positive vibe in the home. Any concerns I might have with my mum's health are more often than not already being dealt with. I have no hesitation in recommending Loose Court to other people. It truly is an amazing care home.

Our mum has been living here for over 3 years. Mum has been so well looked after from the very start. The Manager, Assistant Manager and staff really do care about mum and she has improved since moving into Loose Court. Relatives and friends of mum all comment on mum's care and how well looked after she is. It’s a very hard decision to trust a loved one into the care of others but Loose Court is like a family and we are so glad we found Loose Court for mum. Mum constantly tells us how well looked after she is. Thank you for taking such good care of mum it’s clear that the management and staff at Loose Court really care about the residents they look after.

Whenever I call the home or visit, all the staff are friendly and well informed, and able to discuss my dad's current health in detail. I have also been kept well informed throughout, which gives me the confidence he is in safe hands and is well cared for, including pro-actively ringing in specialists when required.

My husband was admitted to Loose Court Care Home about three months ago. His particular needs were quickly diagnosed and acted upon. He is now much calmer and accepts all the care and attention given to him. In my opinion, he could be not in a better place. I find all the staff caring, patient and professional. I am totally comfortable that my husband is receiving the best possible care and attention.

From the very first day all the staff have been amazing. Their care and understanding is absolutely first class, superbly led by the manager. In what has been a difficult time for us they have provided great support and guidance. It is so important and reassuring to know that my relative is being superbly cared for, clean, warm, provided with healthy nutritional meals and interacting in daily activities. I can not thank you enough for all that you do each and every day. The care, patience and dedication is unsurpassed. Thank you so much, with my very best wishes.

My best friend's mum was a resident here. She had dementia and this was getting worse. The staff are so patient and caring. They sent videos of her dancing and singing. They even came in on their day off when she was nearing the end of her life. Everyone is professional but also emotionally attached to all of the residents. I would not hesitate in recommending Loose Court. Amazing.

I can not express how wonderful the manager, assistant manager and their staff are. Nothing is too much trouble and the manager and assistant manager go above and beyond their roles in the Loose Court. The home has been wonderful to my mum from the time she moved in, which was October 2019. The consistency of care, cleanliness, activity, fun and general wellbeing is second to none. The last few days of my mum's life was made to be the best it possibly could. I wish to thank the manager and assistant manager so much.

I found the home very friendly, clean, efficiently run and a pleasure to visit my mother-in-law and old friend, who I discovered was in the same home. The staff are incredible.

My mother was in this care home since 2018 and from day one, when they took Mum into the dining room and gave her some lunch, whilst I sorted everything out, I have nothing but praise for the staff. Mum was extremely happy with all aspects of her care, which put the families mind at rest knowing that when we left our visits she was in safe hands right up to the end.

I would certainly recommend this home to anyone looking for the best care for an elderly relative.

After reading so much bad press about care homes it really was a breath of fresh air to see how Grandad was treated here. He was made to feel loved and special. I would recommend to anyone. The home also offers days out and fish and chip takeaway in the summer.

My family and I are extremely happy with the care that all the staff give to my mum. The staff have gone over and above to cater for Mums needs and we are very glad she has somewhere safe to stay and somewhere that she actuary likes to stay.

Our family is extremely happy with the care my nan gets. She is really happy at the home and is treated with respect and dignity. The staff are fantastic, the food is excellent overall. We have no complaints at all.

I am nearly 80 years old and I would book myself into this home when the time comes, my mother is 99.

I always feel that by sending her to a care home I have taken her real home away from her but she often says how nice it is there. The family and I are very happy with her being there and I can visit any time and stay as long as I wish.

I wouldn't hesitate to recommend Loose Court to anyone. It is an amazing home (emphasis on the word home it really is home from home).

From management to all staff, they are all great and very caring.

My father in law came to Loose Court in September 2017 and from the very first day, we knew he was in a beautiful home and that is what this amazing place is, a loving, caring family home. We received outstanding care for him, patience, respect, compassion, all the things you wish for your relative to encounter are delivered as the norm here. The support we received from all the staff as his dementia deteriorated was second to none and in his last week of life, the care he received was outstanding as was ours. Nothing was too much trouble and the compassion shown was second to none. This wonderful home is an absolute gem and I would recommend anyone who has to make that decision to place a relative in a care home just bring them here, you will never have a moment of doubt. Thank you from the bottom of my heart for making his last year of his life so full of genuine love, care and compassion, we will never forget this wonderful home.