Submit a Review for Loose Valley Care Centre
15 Linton Road, Loose, Maidstone, ME15 0AG
View Full Details of Loose Valley Care CentreLatest Reviews for Loose Valley Care Centre
11 August 2025
We came to the home for the first time to visit a family friend, we were surprised at the cleanliness and warm welcome from the staff, I used to work at a few care homes and they were not up to the standard of Loose Valley, it smelt amazing and we loved the interaction between staff and the ladies we saw there. I'm a huge animal lover and know they really help people to feel relaxed and at home, so love the cat resident he is peaceful.
30 July 2025
After a motorcycle accident in April 2025 I spent 8 weeks in hospital. Owing to a fractured pelvis, at the end of that time I still had limited mobility and it was not feasible for me to go back home, so I was placed at Loose Valley Care Centre. I was initially very wary of going to a care home, but I was very pleasantly surprised. The setting is very pleasant, all my visitors commented on how nice it was there The staff were very friendly and helpful. They all seem to actually enjoy their job, which is nice to see. There is a physio who is onsite twice a week. They don't just look after resident's physical needs, they also arrange activities, such a quizzes, bingo, visiting entertainment and excursions. I went on 3 of the outings and very much enjoyed them. I spent just over 6 weeks there, until my pelvis had healed sufficiently to allow me to go home. It was hard to say goodbye when I left.
17 June 2025
My Nan was a resident here, for end of life care. All of the staff, Nurses, Care Assistants, Housekeepers, Reception, Kitchen Staff and the manager were simply amazing. They showed so much empathy for the family whilst still having a smile on thier faces. They treated my Nan with so much care and respect. I'm so glad she was here for her end of life. I can't recommend Loose Valley enough.
04 June 2025
From the moment you walk through the door, you are met with smiling faces and a very warm welcome. Nothing is too much bother for any of the staff. Mum has only been in resident since November 2024 but already feels it is her home, she feels safe and is well fed and cared for. If I had had to choose a home for her, I couldn't have chosen a better one. (She was discharged from hospital to Loose Valley.) I have nothing but praise for the whole team. Thank you for looking after my mum.
13 February 2025
Originally, both my parents were in the home. Sadly, my mum passed away a year ago, all the carers and staff were excellent to me and my dad when this happened and my dad has continued to receive excellent care. My dad enjoys all trips out and the family fun-filled environment that's provided.
30 January 2025
Placed in Loose Valley Care Centre after being discharged from hospital for bed rest due to no weight bearing on left leg. The home is very nice. All staff day and night are a credit to Loose Valley, nothing is too much for them. Treated with respect and dignity by all.
28 October 2024
Our Mother came to live at Loose Valley in February this year. We can credit the staff with 'rescuing' her so we don't feel she would have survived had she remained in her own home. Her personal care is very good and lots of attention is given to her emotional well being too. Activities and entertainment feature often and aim to be very inclusive. Mum really enjoys the music and visits from animals/pets. It is very reassuring that we can visit anytime and the staff are so approachable. As a family, we can relax as we know that all aspects of mum's care are being catered for in every way possible. Loose Valley is very much her home now.
11 March 2024
My dad has gone to Loose Valley for respite care and I have been very impressed by how the team has worked so hard to make him welcome. He had not seen my mum for 9 months and with the team's help, we were able to get them together this week which was wonderful. Thank you for all the help you have given me and my dad in this time of change.
16 January 2024
My mum has been at Loose Valley Care Centre for over a year. She has been extremely happy. Her care is second to none. All the carers are friendly and treat her with dignity and respect. The activities for all the residents are excellent, the activities staff go to great lengths to make them enjoyable. The home is always clean and well-presented. Everyone there is so kind and friendly. I cannot recommend Loose Valley Care Centre enough!
05 January 2024
Loose Valley Care Home is such a friendly caring place. Very homely and the staff are so caring and conscientious. The manager has always a friendly word when I visit. Mum is very happy here and feels so at home. I cannot praise the manager and the staff enough.
05 January 2024
Great chef. Mum loves the dessert trolley. Good activities. Gardens are very pleasant and the house is grand and made of stone. Bedrooms are generous size. Could do with better lighting. Well done and thanks!
05 January 2024
The staff at Loose Valley Care Centre are always so friendly and welcoming. We feel comforted that my husband's mother is well taken care of and all her needs are met. We visit my mother-in-law regularly and the home is always kept clean and people are being treated with dignity and respect. Thank you for giving my mother-in-law the highest level of care that she needs at this time. We are very happy that we chose Loose Valley Care Centre for this stage of her care.
11 December 2023
All the staff at Loose Valley Care Centre are amazing. From the manager to the care assistants to the kitchen staff and all in between are just a fabulous team. I keep telling everyone that has need to ask about Mum and how we worked out by finding this facility and team. Mum is comfortable, and happy and is treated with the utmost kindness and respect. Fantastic place.
28 November 2023
A very good place to be here. I am not able to think of a better place to be, it feels as if I am in my own home. We have day trips, we have entertainment. Overall it's well-run, the staff and management are very good.
22 November 2023
After my stepfather at the age of 83 was diagnosed with cancer on top of other complications with 3 months to live, he was allocated a position at Loose Valley Nursing Home for terminal cancer. The staff from top to bottom were amazing, treating him with dignity and respect. I cannot thank them enough for all their hard work.
25 October 2023
It's a job to put into words the care and support from Loose Valley. My wife and I are both in the care home. My wife who has Huntingdon's is really pleased at the support and care she received, 100% pleased.
20 July 2023
Loose Valley Care Centre was wonderful for my dad. The staff are respectful, caring, jolly and friendly. The atmosphere is kind and caring. It is a beautiful setting and calm and peaceful. Everything you would want your loved one to have. The nursing team are extremely professional and thoughtful and sensitive. Everything is well run from the activities and events to meals, medication and hygiene. I cannot fault one thing about loose valley care home and I feel extremely grateful that my dad had the benefit of being there. Many thanks.
18 May 2023
As a family, we have been amazed at the improvement in my auntie's quality of life, as well as mental and physical wellbeing since becoming a resident at Loose Valley in the last three months. The manager and her whole team have been absolutely brilliant and to see the change in my auntie, since transferring from another home, has been nothing short of amazing. My auntie was permanently bedridden before, isolated in a small room with not much more than a television for company. Now, she is dressed every day and taken into the lounge area or conservatory (albeit in a very sophisticated wheelchair) to enjoy activities, entertainment, and the company of other residents and the team at Loose Valley. She is undoubtedly happy, comfortable, and well cared for with respect and dignity. We think Loose Valley is an exceptional care home setting and feel fortunate that our auntie is a resident there now. They should be used as an example to others. With heartfelt thanks to all the team.
28 March 2023
My mother was a resident at Loose Valley for the last couple of months of her life and was blessed with great care and kindness. My eternal gratitude to the manager and staff who kept her comfortable and peaceful during such a difficult time. I was made to feel welcome at all times and was kept well-informed. I was extremely touched that the manager and a staff member were able to come and say goodbye to my mum at her funeral.
27 February 2023
Loose Valley Care Home is fantastic. Staff - Brilliant, Management - Brilliant Catering - The Best Cleanliness - First Class Care and consideration for clients go my way and beyond.
Latest Reviews for Loose Valley Care Centre
11 August 2025
We came to the home for the first time to visit a family friend, we were surprised at the cleanliness and warm welcome from the staff, I used to work at a few care homes and they were not up to the standard of Loose Valley, it smelt amazing and we loved the interaction between staff and the ladies we saw there. I'm a huge animal lover and know they really help people to feel relaxed and at home, so love the cat resident he is peaceful.
30 July 2025
After a motorcycle accident in April 2025 I spent 8 weeks in hospital. Owing to a fractured pelvis, at the end of that time I still had limited mobility and it was not feasible for me to go back home, so I was placed at Loose Valley Care Centre. I was initially very wary of going to a care home, but I was very pleasantly surprised. The setting is very pleasant, all my visitors commented on how nice it was there The staff were very friendly and helpful. They all seem to actually enjoy their job, which is nice to see. There is a physio who is onsite twice a week. They don't just look after resident's physical needs, they also arrange activities, such a quizzes, bingo, visiting entertainment and excursions. I went on 3 of the outings and very much enjoyed them. I spent just over 6 weeks there, until my pelvis had healed sufficiently to allow me to go home. It was hard to say goodbye when I left.
17 June 2025
My Nan was a resident here, for end of life care. All of the staff, Nurses, Care Assistants, Housekeepers, Reception, Kitchen Staff and the manager were simply amazing. They showed so much empathy for the family whilst still having a smile on thier faces. They treated my Nan with so much care and respect. I'm so glad she was here for her end of life. I can't recommend Loose Valley enough.
04 June 2025
From the moment you walk through the door, you are met with smiling faces and a very warm welcome. Nothing is too much bother for any of the staff. Mum has only been in resident since November 2024 but already feels it is her home, she feels safe and is well fed and cared for. If I had had to choose a home for her, I couldn't have chosen a better one. (She was discharged from hospital to Loose Valley.) I have nothing but praise for the whole team. Thank you for looking after my mum.
13 February 2025
Originally, both my parents were in the home. Sadly, my mum passed away a year ago, all the carers and staff were excellent to me and my dad when this happened and my dad has continued to receive excellent care. My dad enjoys all trips out and the family fun-filled environment that's provided.
30 January 2025
Placed in Loose Valley Care Centre after being discharged from hospital for bed rest due to no weight bearing on left leg. The home is very nice. All staff day and night are a credit to Loose Valley, nothing is too much for them. Treated with respect and dignity by all.
28 October 2024
Our Mother came to live at Loose Valley in February this year. We can credit the staff with 'rescuing' her so we don't feel she would have survived had she remained in her own home. Her personal care is very good and lots of attention is given to her emotional well being too. Activities and entertainment feature often and aim to be very inclusive. Mum really enjoys the music and visits from animals/pets. It is very reassuring that we can visit anytime and the staff are so approachable. As a family, we can relax as we know that all aspects of mum's care are being catered for in every way possible. Loose Valley is very much her home now.
11 March 2024
My dad has gone to Loose Valley for respite care and I have been very impressed by how the team has worked so hard to make him welcome. He had not seen my mum for 9 months and with the team's help, we were able to get them together this week which was wonderful. Thank you for all the help you have given me and my dad in this time of change.
16 January 2024
My mum has been at Loose Valley Care Centre for over a year. She has been extremely happy. Her care is second to none. All the carers are friendly and treat her with dignity and respect. The activities for all the residents are excellent, the activities staff go to great lengths to make them enjoyable. The home is always clean and well-presented. Everyone there is so kind and friendly. I cannot recommend Loose Valley Care Centre enough!
05 January 2024
Loose Valley Care Home is such a friendly caring place. Very homely and the staff are so caring and conscientious. The manager has always a friendly word when I visit. Mum is very happy here and feels so at home. I cannot praise the manager and the staff enough.
05 January 2024
Great chef. Mum loves the dessert trolley. Good activities. Gardens are very pleasant and the house is grand and made of stone. Bedrooms are generous size. Could do with better lighting. Well done and thanks!
05 January 2024
The staff at Loose Valley Care Centre are always so friendly and welcoming. We feel comforted that my husband's mother is well taken care of and all her needs are met. We visit my mother-in-law regularly and the home is always kept clean and people are being treated with dignity and respect. Thank you for giving my mother-in-law the highest level of care that she needs at this time. We are very happy that we chose Loose Valley Care Centre for this stage of her care.
11 December 2023
All the staff at Loose Valley Care Centre are amazing. From the manager to the care assistants to the kitchen staff and all in between are just a fabulous team. I keep telling everyone that has need to ask about Mum and how we worked out by finding this facility and team. Mum is comfortable, and happy and is treated with the utmost kindness and respect. Fantastic place.
28 November 2023
A very good place to be here. I am not able to think of a better place to be, it feels as if I am in my own home. We have day trips, we have entertainment. Overall it's well-run, the staff and management are very good.
22 November 2023
After my stepfather at the age of 83 was diagnosed with cancer on top of other complications with 3 months to live, he was allocated a position at Loose Valley Nursing Home for terminal cancer. The staff from top to bottom were amazing, treating him with dignity and respect. I cannot thank them enough for all their hard work.
25 October 2023
It's a job to put into words the care and support from Loose Valley. My wife and I are both in the care home. My wife who has Huntingdon's is really pleased at the support and care she received, 100% pleased.
20 July 2023
Loose Valley Care Centre was wonderful for my dad. The staff are respectful, caring, jolly and friendly. The atmosphere is kind and caring. It is a beautiful setting and calm and peaceful. Everything you would want your loved one to have. The nursing team are extremely professional and thoughtful and sensitive. Everything is well run from the activities and events to meals, medication and hygiene. I cannot fault one thing about loose valley care home and I feel extremely grateful that my dad had the benefit of being there. Many thanks.
18 May 2023
As a family, we have been amazed at the improvement in my auntie's quality of life, as well as mental and physical wellbeing since becoming a resident at Loose Valley in the last three months. The manager and her whole team have been absolutely brilliant and to see the change in my auntie, since transferring from another home, has been nothing short of amazing. My auntie was permanently bedridden before, isolated in a small room with not much more than a television for company. Now, she is dressed every day and taken into the lounge area or conservatory (albeit in a very sophisticated wheelchair) to enjoy activities, entertainment, and the company of other residents and the team at Loose Valley. She is undoubtedly happy, comfortable, and well cared for with respect and dignity. We think Loose Valley is an exceptional care home setting and feel fortunate that our auntie is a resident there now. They should be used as an example to others. With heartfelt thanks to all the team.
28 March 2023
My mother was a resident at Loose Valley for the last couple of months of her life and was blessed with great care and kindness. My eternal gratitude to the manager and staff who kept her comfortable and peaceful during such a difficult time. I was made to feel welcome at all times and was kept well-informed. I was extremely touched that the manager and a staff member were able to come and say goodbye to my mum at her funeral.
27 February 2023
Loose Valley Care Home is fantastic. Staff - Brilliant, Management - Brilliant Catering - The Best Cleanliness - First Class Care and consideration for clients go my way and beyond.