I have been very impressed by how the team has worked so hard to make him welcome.I L(Son of Resident/Service User)
All the carers are friendly and treat her with dignity and respect.Gabriella M(Daughter of Resident/Service User)
The activities for all the residents are excellent, the activities staff go to great lengthsGabriella M(Daughter of Resident/Service User)
I have been very impressed by how the team has worked so hard to make him welcome.I L(Son of Resident/Service User)
All the carers are friendly and treat her with dignity and respect.Gabriella M(Daughter of Resident/Service User)
The activities for all the residents are excellent, the activities staff go to great lengthsGabriella M(Daughter of Resident/Service User)
Loose Valley Care Centre is situated near Maidstone in Kent; a beautifully converted former vicarage, sitting in three acres of beautiful, landscaped grounds. Their skilled teams deliver the very best person-centred care and ensure there is attention to detail in the way they offer support to all.
The Home also employs a Physiotherapist to support residents with rehabilitation, including bespoke day care or short-term placements. Physiotherapy services also help with improving...
The Self-Funded Nursing Care weekly fee does not include the NHS-Funded Nursing Care (FNC) fee. The weekly fees do not include personal expenditures such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc.
The price(s) shown are provided by the care home. Contact Loose Valley Care Centre for full pricing details and T&Cs.
Contact Loose Valley Care Centre to confirm what's included and get a personalised quote:
Loose Valley Care Centre has a Review Score of 9.7 (9.722) out of 10, based on 17 reviews in the last 2 years.
Over all time Loose Valley Care Centre has 75 reviews.
My husband had an awful experiance last year for respite so I was nervous when we tried respite again. I was able to speak to him everyday whilst I was away, which helped me & him. His food was hot and tasty. He was reassured when confused. He left the home with many new friends and I hope that Loose Valley care home has a bed available when I need respite again.
Thank you for...
Dina and the staff here at Loose have looked after my mother wonderfully. Thank you.
Thank you for your kind feedback. We are pleased to hear that your mother has been so well cared for at Loose Valley. I will be pleased to share your lovely comments with Diana and the team, who will greatly appreciate your recognition of their dedication and support.
My father came here for respite care from hospital for 3 month period. I was very impressed and happy with the care he received and all staff are amazing and caring. Thank you all for looking after dad so well!!
Thank you for your lovely feedback. We are so pleased to hear this and will be sharing your kind words with all our staff. It means a lot to us.
So happy with the care dad receives. Very much feels like home and gives the family peace of mind. All the staff are friendly and caring and dad is able to express his needs knowing they will be met fully and that he is listened to at all times. The establishment is informative and communicate effectively with all aspects of care and facilities, activities etc. Dad is happy and content in the Loose Valley community.
Thank you so much for your lovely review and for taking the time to share your kind words. It truly means a lot to know that your dad feels happy, comfortable, and well cared for. Your feedback will be warmly shared with the whole team at Loose Valley.
If there was one thing I would change to improve the ambience it would be to replace the resident call alert with a bleep or pager.
Thank you for taking the time to share your feedback. We are delighted to hear that you and your father felt so welcome and that he is settling well into his new home. Your kind words about the building, grounds, and our staff are greatly appreciated and will be shared with the Loose Valley team. Thank you again for your thoughtful review.
Thank you to each and every staff member.
Thank you so much for your kind and thoughtful words. We're truly delighted to hear how happy your mother is and that she feels so well cared for. Your feedback means a great deal to our whole team, who are dedicated to making Loose Valley a welcoming and supportive home. Thank you for taking the time to share your experience.
My mum went into Loose Valley Care Centre for end of life. The 3 weeks that she spent there in a beautiful room was the best she could have even been in as it was peaceful and every member of staff from management to the cleaners, nurses, carers were excellent in their compassion and care for her in the time she spent there. I cannot thank them enough.
Thank you very much for your kind words. We were honoured to care for your mum and to make her time with us as comfortable and peaceful as possible. I will be sure to share your lovely feedback with the whole team. Our thoughts are with you and your family.
I have been well looked after by all of the staff who were kind, caring and friendly. Unlike most residents my single objective has been to recover to leave and go home. Loose Valley has enabled me to achieve my objective in less time than had been expected. I have been in a caring home during a very challenging time in my life. I have no doubt that the support and encouragement of everyone in the Home has contributed to my recovery.
Thank you so much for sharing your experience, Peter. We are all truly touched by your kind words.
It's wonderful to hear how the support from everyone at Loose Valley, from our physiotherapy, nursing and care teams to our kitchen, housekeeping, laundry, activities staff etc., has helped you...
My mother spent the final 12 days of her life in Loose Valley Care Centre looked after by the professional team of friendly and caring staff. As you enter the beautiful building the warm and friendly atmosphere greets you and you feel like you are walking into someone's home rather than a Care Centre. The team treated mum with such dignity and respect and provided a first class holistic approach to her care. We cannot fault any aspect of the care she received and highly recommend the Care Centre to anyone looking for a facility for their loved ones.
Thank you so much for your kind words. I will be sharing your feedback with our team, who will really appreciate knowing that their care and dedication made a difference. It means a lot to all of us to hear such positive reflections.
Very happy for my friend to be staying in your care home. She gets support, care, treated with dignity. Staff and management are kind and you can see care for all residents. The standard of care, cleanliness, support for not only residents but family and friends is extremely high.
Thank you for your lovely feedback. We'll be sure to share your kind words with all our staff, it will mean so much to them.
We came to the home for the first time to visit a family friend, we were surprised at the cleanliness and warm welcome from the staff, I used to work at a few care homes and they were not up to the standard of Loose Valley, it smelt amazing and we loved the interaction between staff and the ladies we saw there. I'm a huge animal lover and know they really help people to feel relaxed and at home, so love the cat resident he is peaceful.
Thank you so much for your kind words, your lovely feedback will be shared with the team. We're so pleased you felt the warm and homely atmosphere!
It was hard to say goodbye when I left.
Thank you so much for your kind words. We're delighted to hear that your time at Loose Valley Care Centre was a positive and uplifting part of your recovery. It means a lot to our team to know their care and dedication made a difference. Wishing you continued strength and good health as you settle back home!
My Nan was a resident here, for end of life care. All of the staff, Nurses, Care Assistants, Housekeepers, Reception, Kitchen Staff and the manager were simply amazing. They showed so much empathy for the family whilst still having a smile on thier faces. They treated my Nan with so much care and respect. I'm so glad she was here for her end of life. I can't recommend Loose Valley enough.
Thank you so much for your lovely words. I am glad we could be there for your Nan and your family during such a difficult time. It means a lot to the whole Loose Valley team to know their care made a difference, and your appreciation will be shared with the whole team. Wishing you and your family all the very best.
From the moment you walk through the door, you are met with smiling faces and a very warm welcome. Nothing is too much bother for any of the staff. Mum has only been in resident since November 2024 but already feels it is her home, she feels safe and is well fed and cared for. If I had had to choose a home for her, I couldn't have chosen a better one. (She was discharged from hospital to Loose Valley.) I have nothing but praise for the whole team. Thank you for looking after my mum.
Thank you so much for your kind words. We're delighted that your mum feels safe, comfortable, and at home with us. Our team is committed to providing the best care and support, and your feedback means a great deal. We're always here to support you and your mum in any way we can. Thank you again for trusting Loose Valley.
Originally, both my parents were in the home. Sadly, my mum passed away a year ago, all the carers and staff were excellent to me and my dad when this happened and my dad has continued to receive excellent care. My dad enjoys all trips out and the family fun-filled environment that's provided.
Thank you for your lovely review. We are so sorry for your loss, and we are happy that you and dad feel supported by us all at Loose Valley. The feedback will be shared with our team so they can read your nice words.
Placed in Loose Valley Care Centre after being discharged from hospital for bed rest due to no weight bearing on left leg. The home is very nice. All staff day and night are a credit to Loose Valley, nothing is too much for them. Treated with respect and dignity by all.
We thank you for your review and are so happy you feel comfortable here with us. We hope that you enjoy your stay with us, and this lovely feedback will be shared with all the team at Loose Valley.
Activities and entertainment feature often and aim to be very inclusive. Mum really enjoys the music and visits from animals/pets. It is very reassuring that we can visit anytime and the staff are so approachable. As a family, we can relax as we know that all aspects of mum's care are being catered for in every way possible. Loose Valley is very much her home now.
Thank you so much for your review and positive comments regarding our home and the team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team and we would like to hear from you if you believe that there are any improvements needed to our Service. Thank you once again for the lovely review.
Thank you for all the help you have given me and my dad in this time of change.
Thank you for your very positive feedback. Respite care, especially for the first time is very daunting for both the relative(s) and of course the resident. The Team understands the inevitable anxiety and does their best to make the experience for all concerned both supportive and caring. I am...
My mum has been at Loose Valley Care Centre for over a year. She has been extremely happy. Her care is second to none. All the carers are friendly and treat her with dignity and respect. The activities for all the residents are excellent, the activities staff go to great lengths to make them enjoyable. The home is always clean and well-presented. Everyone there is so kind and friendly. I cannot recommend Loose Valley Care Centre enough!
Thank you so much for taking the time to write this wonderful review. I will ensure that your feedback is shared with the Loose Valley team.
I cannot praise the manager and the staff enough.
Thank you so much for taking the time to write this wonderful review. I will ensure that your feedback is shared with the Loose Valley Team.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Residents, relatives and team members came together for an unforgettable afternoon of fun, food and festivities at our Texan Summer Party at our Maidstone Care Home. The garden and conservatory...
We took two of our residents for a wonderful day out aboard the Kentish Lady, enjoying a relaxing cruise along the beautiful River Medway. Travelling by minibus, we made our...
Three of our Maidstone Care Home residents enjoyed a wonderful summer day out to the beautiful seaside town of Herne Bay. With blue skies and warm sunshine, everyone enjoyed a...
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"Hello, my name is Diana Serban and I’m the Home Manager at Loose Valley Care Home in Maidstone, Kent. We are a Nursing Home in Loose and our core values of quality, dignity and respect remains at the very heart of everything we do. We would like to invite you to pay us a visit if you are looking for a Home for your loved one, where you will be greeted by our friendly staff.
Located in a quiet area with excellent transport links to Maidstone and Staplehurst, our Care Home is a beautiful Victorian building combining 'old' character with newly refurbished facilities and many more in progress. We have 31 single rooms in our Care Home – the majority of which have en-suite facilities. Loose Valley is perfect for people who like the intimacy and homely feel of a smaller Care Home."
"I've worked at Loose Valley as Recreation and Well-Being Champion since October 2018, but before that, I worked in the same role at another Nellsar Home – Abbotsleigh. I also used to work as a Kitchen Assistant on Fridays for two years. I am so glad I work for Nellsar as they put everyone first and residents are top priority.
I've seen many positive changes and had opportunities to learn and progress over the years. Namely, my NVQ 2 Activity Leadership Course and the Dementia Care City and Guilds Course. Nellsar is like family and I feel like a valued member of the team; they look after their staff and operate an open door policy when needing to approach the Management Team.
My Manager at Loose Valley listens to my ideas and the whole team works together, supporting each department to make each day special. We pull together for special events and the armchair travel adventure "Around the World with Nellsar Cruises" was a great success throughout the Home. I worked with the Kitchen Team in creating fun themed menus for each destination, and it made me feel appreciated and listened to.
What I most enjoy about my job is the strong sense of teamwork and good communication. I take pride in my job and I'm always up for a challenge. I love being creative and have a passion for arts and crafts – it's where I excel. Designing backdrops out of cardboard is a fun knack I've honed over the years – give me a box and I can turn it into anything! So far I've made a pirate ship, a gondola, a caravan and a minibus!"
Older Person Care, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 29 Single Rooms and 3 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Loose Valley Care Centre to verify any information. View our terms and conditions. Loose Valley Care Centre has an Enhanced Service -more info.