I have been very impressed by how the team has worked so hard to make him welcome.I L(Son of Resident/Service User)
All the carers are friendly and treat her with dignity and respect.Gabriella M(Daughter of Resident/Service User)
The activities for all the residents are excellent, the activities staff go to great lengthsGabriella M(Daughter of Resident/Service User)
I have been very impressed by how the team has worked so hard to make him welcome.I L(Son of Resident/Service User)
All the carers are friendly and treat her with dignity and respect.Gabriella M(Daughter of Resident/Service User)
The activities for all the residents are excellent, the activities staff go to great lengthsGabriella M(Daughter of Resident/Service User)
Loose Valley Care Centre is situated near Maidstone in Kent; a beautifully converted former vicarage, sitting in three acres of beautiful, landscaped grounds. Their skilled teams deliver the very best person-centred care and ensure there is attention to detail in the way they offer support to all.
The Home also employs a Physiotherapist to support residents with rehabilitation, including bespoke day care or short-term placements. Physiotherapy services also help with improving...
The Self-Funded Nursing Care weekly fee does not include the NHS-Funded Nursing Care (FNC) fee. The weekly fees do not include personal expenditures such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc.
The price(s) shown are provided by the care home. Contact Loose Valley Care Centre for full pricing details and T&Cs.
Contact Loose Valley Care Centre to confirm what's included and get a personalised quote:
Loose Valley Care Centre has a Review Score of 9.7 (9.722) out of 10, based on 17 reviews in the last 2 years.
Over all time Loose Valley Care Centre has 75 reviews.
Well done and thanks!
Thank you for your feedback. It is much appreciated and will be shared with our Loose Valley Team. Kind regards.
The staff at Loose Valley Care Centre are always so friendly and welcoming. We feel comforted that my husband's mother is well taken care of and all her needs are met. We visit my mother-in-law regularly and the home is always kept clean and people are being treated with dignity and respect. Thank you for giving my mother-in-law the highest level of care that she needs at this time. We are very happy that we chose Loose Valley Care Centre for this stage of her care.
Thank you so much for taking the time to write this beautiful review. I will ensure that your feedback is shared with our team.
All the staff at Loose Valley Care Centre are amazing. From the manager to the care assistants to the kitchen staff and all in between are just a fabulous team. I keep telling everyone that has need to ask about Mum and how we worked out by finding this facility and team. Mum is comfortable, and happy and is treated with the utmost kindness and respect. Fantastic place.
Thank you for your kind words, your feedback means a lot to our team. With kind regards from the manager and the team.
Overall it's well-run, the staff and management are very good.
Thank you so much for sharing your personal experience and showing your appreciation to our team. It is our pleasure to look after you and we are very grateful for your positive feedback.
I cannot thank them enough for all their hard work.
Thank you so much for taking the time to write this wonderful review. I will ensure that your feedback is shared with the Loose Valley Team.
It's a job to put into words the care and support from Loose Valley. My wife and I are both in the care home. My wife who has Huntingdon's is really pleased at the support and care she received, 100% pleased.
Thank you for your lovely comments. It is a pleasure to have you and your wife joining the Loose Valley family.
Loose Valley Care Centre was wonderful for my dad. The staff are respectful, caring, jolly and friendly. The atmosphere is kind and caring. It is a beautiful setting and calm and peaceful. Everything you would want your loved one to have. The nursing team are extremely professional and thoughtful and sensitive. Everything is well run from the activities and events to meals, medication and hygiene. I cannot fault one thing about loose valley care home and I feel extremely grateful that my dad had the benefit of being there. Many thanks.
Thank you for taking the time to leave such a positive review of Loose Valley. Your lovely comments will be fed back to the staff to show them that their efforts are recognised and appreciated.
As a family, we have been amazed at the improvement in my auntie's quality of life, as well as mental and physical wellbeing since becoming a resident at Loose Valley in the last three months. The manager and her whole team have been absolutely brilliant and to see the change in my auntie, since transferring from another home, has been nothing short of amazing. My auntie was permanently bedridden before, isolated in a small room with not much more than a television for company. Now, she is dressed every day and taken into the lounge area or conservatory (albeit in a very sophisticated wheelchair) to enjoy activities, entertainment, and the company of other residents and the team at Loose Valley. She is undoubtedly happy, comfortable, and well cared for with respect and dignity. We think Loose Valley is an exceptional care home setting and feel fortunate that our auntie is a resident there now. They should be used as an example to others. With heartfelt thanks to all the team.
On behalf of the manager and her excellent team, I would like to thank you for this very positive feedback. I will ensure that all staff are aware of your comments, and I will remind them to be proud of all they do, so hard and so worthwhile.
My mother was a resident at Loose Valley for the last couple of months of her life and was blessed with great care and kindness. My eternal gratitude to the manager and staff who kept her comfortable and peaceful during such a difficult time. I was made to feel welcome at all times and was kept well-informed. I was extremely touched that the manager and a staff member were able to come and say goodbye to my mum at her funeral.
On behalf of the manager and her excellent team, I would like to thank you David for this very positive feedback. I will ensure that all staff are aware of your comments and I will remind them to be proud of all they do, so hard and so worthwhile.
Loose Valley Care Home is fantastic.
Staff - Brilliant, Management - BrilliantCare and consideration for clients go my way and beyond.
Thank you so much for such a lovely review. I will be sharing this with all staff here at Loose Valley.
It's a great care home that has the best staff you could ever wish to have looking after your loved one.
Thank you so much for your review and positive comments regarding Loose Valley and the team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
She sadly passed away this year due to health issues connected to old age, but I will forever be grateful to everyone there. It's a wonderful place. Thank you all.
Thank you so much for your kind words, Dave. It is nice to know you appreciate our home and the team at Loose Valley, who work hard to deliver high standards of quality care. I will pass on your feedback to the team and thank you once again on their behalf for your positive feedback.
My sister was a resident at Loose Valley for two and a half years until she passed away at the end of 2021. She was cared for by kind friendly staff. The nursing staff kept me fully informed of her well-being through her stay, especially during covid days when it was difficult to visit. Her minor needs like having her coffee hot, extra pillows on her bed or being given different meals when what was on the menu wasn't to her liking were quickly sorted. I'm pleased we chose Loose Valley and recommended this care home.
Thank you so much for taking the time to give the team positive feedback and we would like to hear from you if you believe that there are any improvements needed to our Service. Thank you again and I will pass your kind words on to the whole team.
My father was admitted to Loose Valley for end-of-life care after a terminal illness diagnosis back in December 2021. The admission process was seamless and dad was immediately reassured by having people around him after worries of isolation at home despite family support. The Manager popped into his room daily and made him feel that he was getting 'special' care. Dad had oesophageal cancer and was unable to eat or drink very much by the time of his admission. There was gentle encouragement from the staff but no pressure and dad was able to request anything that he fancied to eat/drink. As dad deteriorated the staff communicated well with the Community Hospice Team and were excellent at keeping me informed at each stage of dad's care. They not only looked after dad but supported the family, especially during dads last days and hours. They ensured that dad was comfortable and pain-free. As a family, we shall be forever grateful for the care and sensitivity shown to dad and us.
Thank you for your kind words and review. We will pass on your feedback to the staff, and definitely, they will all be delighted to read it!
It will be nice to see my wife though!
Thank you so much for your kind words, you will be missed! All the best to you and your family and we are always here if you will be needing us.
Dad arrived at Loose Valley in a poor physical and mental condition following a major operation and long hospital stay. Through the diligent care and generosity of spirit of all the staff, he has now recovered to his pre-op condition. The home is superbly led by the Home Manager and her team, and they remain positive and cheerful through the challenges posed by covid.
Thank you for taking the time to send such a lovely review on reflection of the service your father received during his stay at Loose Valley. We will miss his kindness, friendly chats and sense of humor, all the best for future from all team at Loose Valley.
My mum had to go to Loose Valley for respite care in August 2021 due to a broken shoulder. We couldn't be happier with all the staff and the exceptional care that has been consistently provided during mum's stay! We honestly cannot thank them all enough! They are all fabulous!
Thank you for your lovely review, is our pleasure to look after mum, and hope she is feeling at home here with us at Loose Valley!!
the excellent care being given to my father. My father who is bedridden is given very regular position changes and always well-groomed, and has nutrition, fluid intake, and output closely monitored. There is a lovely friendly atmosphere in the home and all the staff is very helpful, kind and patient. My brother and I are very pleased with the care my father is receiving.
Thank you so much for your positive review. Your opinion is very important to us and will mean a lot to the team.
Very well looked after.
Thank you so much for taking the time to complete this review. All feedback is most welcome, and the manager will make sure she shares this with the staff team, who will be very pleased with your positive comments. Thank you.
Everyone is genuinely helpful and show they really care about looking after the residents.
Many thanks for taking the time to leave your review; your feedback is a great help in showing us where to improve and develop our service to you. Take care, and thank you once again.
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We took two of our residents for a wonderful day out aboard the Kentish Lady, enjoying a relaxing cruise along the beautiful River Medway. Travelling by minibus, we made our...
Three of our Maidstone Care Home residents enjoyed a wonderful summer day out to the beautiful seaside town of Herne Bay. With blue skies and warm sunshine, everyone enjoyed a...
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"Hello, my name is Diana Serban and I’m the Home Manager at Loose Valley Care Home in Maidstone, Kent. We are a Nursing Home in Loose and our core values of quality, dignity and respect remains at the very heart of everything we do. We would like to invite you to pay us a visit if you are looking for a Home for your loved one, where you will be greeted by our friendly staff.
Located in a quiet area with excellent transport links to Maidstone and Staplehurst, our Care Home is a beautiful Victorian building combining 'old' character with newly refurbished facilities and many more in progress. We have 31 single rooms in our Care Home – the majority of which have en-suite facilities. Loose Valley is perfect for people who like the intimacy and homely feel of a smaller Care Home."
"I've worked at Loose Valley as Recreation and Well-Being Champion since October 2018, but before that, I worked in the same role at another Nellsar Home – Abbotsleigh. I also used to work as a Kitchen Assistant on Fridays for two years. I am so glad I work for Nellsar as they put everyone first and residents are top priority.
I've seen many positive changes and had opportunities to learn and progress over the years. Namely, my NVQ 2 Activity Leadership Course and the Dementia Care City and Guilds Course. Nellsar is like family and I feel like a valued member of the team; they look after their staff and operate an open door policy when needing to approach the Management Team.
My Manager at Loose Valley listens to my ideas and the whole team works together, supporting each department to make each day special. We pull together for special events and the armchair travel adventure "Around the World with Nellsar Cruises" was a great success throughout the Home. I worked with the Kitchen Team in creating fun themed menus for each destination, and it made me feel appreciated and listened to.
What I most enjoy about my job is the strong sense of teamwork and good communication. I take pride in my job and I'm always up for a challenge. I love being creative and have a passion for arts and crafts – it's where I excel. Designing backdrops out of cardboard is a fun knack I've honed over the years – give me a box and I can turn it into anything! So far I've made a pirate ship, a gondola, a caravan and a minibus!"
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