Loose Valley Care Centre

We found the home and staff to be very friendly and very caring. Nothing is too much trouble to help in all aspects of well being for the residents. The home is very well kept and always inviting.

Everyone was kind. Food was good.

I found the care centre to be first class. The staff are very friendly and helpful. My father is over the moon and very happy. Your Manager keeps the home running very efficiently.

My mother in law has now been a resident of Loose Valley Care Centre for over a year and my husband and I have been very happy with the care she receives. The manager and all staff are welcoming and attentive to her medical and social needs and are in regular contact to discuss her care plan and/or any changes. They openly discuss any concerns and act upon them immediately. There is regular access to the GP, chiropodist and hairdresser as required. There is a varied activity programme, external outings and themed events held regularly during the year. The food is home cooked with a wide selection of choice. The chef will adapt to any special food requests for residents as required. The garden is well maintained with a few small pet animals and numerous bird feeders to encourage wildlife. I would highly recommend this Care Centre for any person or relative who may be considering a care home placement for their loved one.

My father is extremely well looked after and cared for. Nothing is too much trouble. All the staff without exception are friendly, helpful, kind and cheerful. We have already recommended Loose Valley to several friends. We are so pleased we chose Loose Valley.

Excellent staff. Very caring. Very efficient. Look after all of Mum's needs wonderfully. Anticipate all care requirements, proactive in solving any health problems and keeping the family informed. All information required is readily available. All staff very good at welcoming and introducing themselves. Great food. Haven't seen Mum at so well for years. Mum feels secure and very content.

Both myself and my wife's son agree that we are very happy with the way my wife is looked after.

3/ An innocent daughter of the chef, always talks to me candidly and brings scones and tea, keeping me company for a while. I will rate Loose Valley Care Centre 9.5%. With all my love.

I would have no hesitation in recommending Loose Valley Care Centre to others.

My family and I were very satisfied with the care given to my sister in Loose Valley Care Centre. She had a very good relationship with the staff and I think they liked her in return. They did not hesitate to call the local Doctor when she needed it and she always received the care and reassurance she needed.

Though the building is looking a little tired and dated, this should not put off anyone considering it for their parent. The staff care for my mother with compassion, understanding and love. She thoroughly enjoyed her time there and considered everyone from the cleaner to the chef (for whom she had a soft spot!) her new friends. It eased our minds to know that she was so well looked after. Thank you, Loose Valley

This is an excellent home, it gives every confidence in its services. The staff seem very happy and there's a good 'feel' to the place. I recommend it without reservation.

Extremely friendly caring home.

My brother was a resident at Loose Valley Nursing Home for a few years and he received excellent care from all concerned and so did his family. I had no hesitation in recommending it to my friend's relations and she has been cared for with the same dedication for the past 4 years.

The staff are very dedicated, friendly and they certainly have the residents needs first and foremost. I have always had a good relationship with the management and I hope this will continue with the new management team. I try to visit once a week.

Staff all very friendly and helpful. Any queries all sorted almost immediately. Always say hello by name. Our first experience of a family member in a care facility, we have friends in homes and they are nowhere near as nice as Loose Valley. It's like a home, not an institution.

Comfortable, staff caring.

My experience of Loose Valley is a good very friendly home. Some improvements could be made, décor being one and more staff being employed.

On arrival of my fathers first day he was greeted warmly and made to feel very welcome as were his family. The staff took time to introduce themselves and explain the running of the home. During his time at the home he was encouraged to join in all the activities and events. My father was treated as an individual and his needs were met. In the last days of my fathers life he was shown kindness and dignity. They also showed care and understanding to his family at this sad time. I cannot praise them highly enough.

Dad has been very well cared for at Loose Valley. He was admitted as it was thought he was in the last weeks of life and nine months later he is still with us, all due to the excellent care he receives. Staff are lovely and very supportive to the family as well which is such a bonus when times are tough.

Would definitely recommend to anyone looking for care for their loved one. Nothing is too much trouble.