I have been very impressed by how the team has worked so hard to make him welcome.I L(Son of Resident/Service User)
All the carers are friendly and treat her with dignity and respect.Gabriella M(Daughter of Resident/Service User)
The activities for all the residents are excellent, the activities staff go to great lengthsGabriella M(Daughter of Resident/Service User)
I have been very impressed by how the team has worked so hard to make him welcome.I L(Son of Resident/Service User)
All the carers are friendly and treat her with dignity and respect.Gabriella M(Daughter of Resident/Service User)
The activities for all the residents are excellent, the activities staff go to great lengthsGabriella M(Daughter of Resident/Service User)
Loose Valley Care Centre is situated near Maidstone in Kent; a beautifully converted former vicarage, sitting in three acres of beautiful, landscaped grounds. Their skilled teams deliver the very best person-centred care and ensure there is attention to detail in the way they offer support to all.
The Home also employs a Physiotherapist to support residents with rehabilitation, including bespoke day care or short-term placements. Physiotherapy services also help with improving...
Loose Valley Care Centre is situated near Maidstone in Kent; a beautifully converted former vicarage, sitting in three acres of beautiful, landscaped grounds. Their skilled teams deliver the very best person-centred care and ensure there is attention to detail in the way they offer support to all.
The Home also employs a Physiotherapist to support residents with rehabilitation, including bespoke day care or short-term placements. Physiotherapy services also help with improving peoples’ strength, avoiding or reducing falls, contractures, and improved overall well-being.
Loose Valley has a capacity of up to 29 residents, with single room accommodation. The majority of bedrooms have ensuite facilities. The Home has a pleasant lounge, dining room, a bright and airy conservatory and an onsite hair salon. The extensive secure gardens feature two patio areas with wheelchair access around the perimeter.
The Home is passionate about keeping their residents stimulated and active, through a range of tailored daily activities including music therapy, arts and crafts, seated exercise, pet therapy, gardening, live music and local outings. Using essential oils, they also hold regular Namaste sessions where residents can receive relaxing massage treatments in a calm, tranquil environment, while enjoying delicious fruits, treats and drinks.
One of the first care providers to champion the importance of nutrition for older people and those with Dementia, Nellsar employ a Head of Nutrition and Wellness for their Homes. Loose Valley acknowledges that nutrition and hydration are an integral part of good health and well-being, delivering well-balanced, nutritious meals and snacks to residents every day.
Employing the Care Vision® digital care management system ensures that the Home’s entire care service delivery, recording and reporting systems are optimised and centred around the residents and their personalised care.
Contact Loose Valley Care Centre to confirm what's included and get a personalised quote:
The Self-Funded Nursing Care weekly fee does not include the NHS-Funded Nursing Care (FNC) fee. The weekly fees do not include personal expenditures such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc.
The price(s) shown are provided by the care home. Contact Loose Valley Care Centre for full pricing details and T&Cs.
Loose Valley Care Centre has a Review Score of 9.8 (9.835) out of 10, based on 20 reviews in the last 2 years.
Over all time Loose Valley Care Centre has 79 reviews.
My mum had to go to Loose Valley for respite care in August 2021 due to a broken shoulder. We couldn't be happier with all the staff and the exceptional care that has been consistently provided during mum's stay! We honestly cannot thank them all enough! They are all fabulous!
My mum had to go to Loose Valley for respite care in August 2021 due to a broken shoulder. We couldn't be happier with all the staff and the exceptional care that has been consistently provided during mum's stay! We honestly cannot thank them all enough! They are all fabulous!
Thank you for your lovely review, is our pleasure to look after mum, and hope she is feeling at home here with us at Loose Valley!!
the excellent care being given to my father. My father who is bedridden is given very regular position...
the excellent care being given to my father. My father who is bedridden is given very regular position changes and always well-groomed, and has nutrition, fluid intake, and output closely monitored. There is a lovely friendly atmosphere in the home and all the staff is very helpful, kind and patient. My brother and I are very pleased with the care my father is receiving.
Thank you so much for your positive review. Your opinion is very important to us and will mean a lot to the team.
Very well looked after.
Very well looked after.
Thank you so much for taking the time to complete this review. All feedback is most welcome, and the manager will make sure she shares this with the staff team, who will be very pleased with your positive comments. Thank you.
Everyone is genuinely helpful and show they really care about looking after the residents.
Everyone is genuinely helpful and show they really care about looking after the residents.
Many thanks for taking the time to leave your review; your feedback is a great help in showing us where to improve and develop our service to you. Take care, and thank you once again.
I have never visited when food was being served, so I cannot have an opinion or rate. My husband is on fast track.
I have never visited when food was being served, so I cannot have an opinion or rate. My husband is on fast track.
Thank you once again and best wishes to you and your husband.
The activities were always great, the food amazing. I always visited and was made to feel...
Thank you all from the bottom of my and my family's heart.
Many thanks for this almost perfect review. I am so pleased that the care received has been so positive, and hopefully, this helped you through the difficult experience of losing your dear mum. For the benefit of others in the future, it would be very helpful if you could elaborate on your...
Many thanks for this almost perfect review. I am so pleased that the care received has been so positive, and hopefully, this helped you through the difficult experience of losing your dear mum. For the benefit of others in the future, it would be very helpful if you could elaborate on your experience with the management side of the service. If you are able to contact me please do on alison.ruddock@nellsar.com.Kind regards.
Thanks to them his final weeks were much better than they could have been.
Thanks to them his final weeks were much better than they could have been.
I am so pleased the staff at Loose Valley made your fathers nursing care experience as positive as could be, and in turn, made a difficult period a little easier for the family. I will ensure the staff receive your feedback. I would appreciate it if you could give further comment as to what we...
I am so pleased the staff at Loose Valley made your fathers nursing care experience as positive as could be, and in turn, made a difficult period a little easier for the family. I will ensure the staff receive your feedback. I would appreciate it if you could give further comment as to what we could do to improve our activities, our food and drink service and our security if you have the time.Kindest regards.
In my six weeks at Loose Valley Care Centre, I found the atmosphere comfortable and relaxed. There are opportunities for privacy, also for meeting others. Everyone is cared for appropriately and special attention is unobtrusive. The food is excellent with a delicious menu attractively presented and...
Staff are always polite and helpful. Their special kindness and warm friendliness are greatly appreciated and enjoyed. The management maintain a high level of efficient care for individuals in an exceptionally welcoming home.
Kind regards.
My sister came here just before Christmas four years ago, thanks to your manager making a room available for her. During her time here, she has enjoyed the contact with the staff who are friendly and kind. She loved gardening and the manager made an area available for her to plant up and enjoy. Her...
My sister came here just before Christmas four years ago, thanks to your manager making a room available for her. During her time here, she has enjoyed the contact with the staff who are friendly and kind. She loved gardening and the manager made an area available for her to plant up and enjoy. Her room was comfortable with a TV and room for some of her own furniture, which she liked.
Many thanks for taking the time to give us feedback on the service we provide. It is invaluable in measuring our effectiveness and directs us for future improvements. If you have any suggestion for how we could improve the safety and security or activities, we would welcome your comments. Kind regards.
Visitors are always welcomed with a smile and chat. Patients are treated with great care and respect. In the case of my cousin, the family thanks everyone for their care in her last days and, indeed, her entire stay.
Visitors are always welcomed with a smile and chat. Patients are treated with great care and respect. In the case of my cousin, the family thanks everyone for their care in her last days and, indeed, her entire stay.
Many thanks for taking the time to send a review on reflection of the service your cousin and her family received during her stay. It is information that we can feedback to the staff, with a thank you! to show how much comfort and care they give and the impact it has on so many people. Please...
Many thanks for taking the time to send a review on reflection of the service your cousin and her family received during her stay. It is information that we can feedback to the staff, with a thank you! to show how much comfort and care they give and the impact it has on so many people. Please accept my personal condolences and thank you for giving us the opportunity to provide her care.Alison
My aunt entered the home as a very poorly, recently widowed 98-year-old. Under their sensitive, compassionate care she found a reason to smile again and eventually began to enjoy life again. We will have happy memories of the time she spent at the care home.
My aunt entered the home as a very poorly, recently widowed 98-year-old. Under their sensitive, compassionate care she found a reason to smile again and eventually began to enjoy life again. We will have happy memories of the time she spent at the care home.
Thank you for your review of Loose Valley Care Home. We kindly welcome all feedback as it is invaluable to us in supporting our Continuous Improvement Programme. We really appreciate you taking the time to share your experience with us and we are so pleased that the time your Aunt spent with us made her smile.
Absolutely without question thoroughly recommend LVCC. All the staff work above and beyond their duty.
Absolutely without question thoroughly recommend LVCC. All the staff work above and beyond their duty.
Dear Paul, thank you for your kind review of Loose Valley. We kindly welcome all feedback, as it is invaluable to us in supporting our Continuous Improvement Programme. We really appreciate you taking the time to share your experience with us and are delighted that you are so happy with the Home.
After viewing a number of care homes in the area it was immediately apparent that Loose Valley Care Centre was the one that I wanted my mother to go to. It is set out as a large country house with beautiful grounds and does not have the feeling of an institution. After securing a place for my...
After viewing a number of care homes in the area it was immediately apparent that Loose Valley Care Centre was the one that I wanted my mother to go to. It is set out as a large country house with beautiful grounds and does not have the feeling of an institution. After securing a place for my mother the staff made every effort to make sure that there was a smooth transfer from the hospital and that she was comfortably settled in. She has been there for a couple of years and the nursing care is excellent. They are very responsive to her particular care needs and she settled in very well. I would not hesitate to recommend Loose Valley to anyone looking for a safe and secure environment for a loved one to live.
The helpfulness during this trying time has been second to none. The manager and her team have been excellent. I would recommend this care home to anyone.
The helpfulness during this trying time has been second to none. The manager and her team have been excellent. I would recommend this care home to anyone.
Mother is telling us all the time how good staff are to her and that they can't do enough for her. They really "went...
Mother is telling us all the time how good staff are to her and that they can't do enough for her. They really "went to town" on her 100th and 101st birthdays. We are grateful to all for the fact that she seems to be so happy.
I enjoyed my two weeks respite and would be happy to go again.
I enjoyed my two weeks respite and would be happy to go again.
When I collected her at the end of her respite stay a number of staff members came to wish her well, not only the one dealing with her departure. Everyone seemed to have enjoyed looking...
When I collected her at the end of her respite stay a number of staff members came to wish her well, not only the one dealing with her departure. Everyone seemed to have enjoyed looking after her. She was quite happy and pleased with their concern.
I help as a volunteer and visit 1-2 times a week for a couple of hours and drive the mini-bus on outings. Staff are kind, caring and professional. Most of my time is spent doing 1 to 1 sessions with residents ( I bring my dog with me for pet therapy once a week). Many residents are bedbound and...
I help as a volunteer and visit 1-2 times a week for a couple of hours and drive the mini-bus on outings. Staff are kind, caring and professional. Most of my time is spent doing 1 to 1 sessions with residents ( I bring my dog with me for pet therapy once a week). Many residents are bedbound and quite high dependency. The model of care is quite positive and I wonder if more residents could be mobilised more often to improve their physical health. Good range of social activities.
I have been a volunteer for just over a year and enjoy spending time with the residents. They are genuinely well cared for and treated with respect and dignity.
I have been a volunteer for just over a year and enjoy spending time with the residents. They are genuinely well cared for and treated with respect and dignity.
My 3 week stay at Loose Valley. The care home was like staying with a large happy family plus extra care.
My 3 week stay at Loose Valley. The care home was like staying with a large happy family plus extra care.
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We were delighted to welcome Holly Lovelock back to entertain us for the second time. Holly brings such warmth and energy to our Care Home in Maidstone with her beautiful...
There was a real country feel at our Care Home in Maidstone, as we came together to celebrate the life and music of the legendary Dolly Parton with a very...
Residents, relatives and team members came together for an unforgettable afternoon of fun, food and festivities at our Texan Summer Party at our Maidstone Care Home. The garden and conservatory...
There are no upcoming events for Loose Valley Care Centre.
"Hello, my name is Diana Serban and I’m the Home Manager at Loose Valley Care Home in Maidstone, Kent. We are a Nursing Home in Loose and our core...
"Hello, my name is Diana Serban and I’m the Home Manager at Loose Valley Care Home in Maidstone, Kent. We are a Nursing Home in Loose and our core values of quality, dignity and respect remains at the very heart of everything we do. We would like to invite you to pay us a visit if you are looking for a Home for your loved one, where you will be greeted by our friendly staff.
Located in a quiet area with excellent transport links to Maidstone and Staplehurst, our Care Home is a beautiful Victorian building combining 'old' character with newly refurbished facilities and many more in progress. We have 31 single rooms in our Care Home – the majority of which have en-suite facilities. Loose Valley is perfect for people who like the intimacy and homely feel of a smaller Care Home."
"I've worked at Loose Valley as Recreation and Well-Being Champion since October 2018, but before that, I worked in the same role at another Nellsar...
"I've worked at Loose Valley as Recreation and Well-Being Champion since October 2018, but before that, I worked in the same role at another Nellsar Home – Abbotsleigh. I also used to work as a Kitchen Assistant on Fridays for two years. I am so glad I work for Nellsar as they put everyone first and residents are top priority.
I've seen many positive changes and had opportunities to learn and progress over the years. Namely, my NVQ 2 Activity Leadership Course and the Dementia Care City and Guilds Course. Nellsar is like family and I feel like a valued member of the team; they look after their staff and operate an open door policy when needing to approach the Management Team.
My Manager at Loose Valley listens to my ideas and the whole team works together, supporting each department to make each day special. We pull together for special events and the armchair travel adventure "Around the World with Nellsar Cruises" was a great success throughout the Home. I worked with the Kitchen Team in creating fun themed menus for each destination, and it made me feel appreciated and listened to.
What I most enjoy about my job is the strong sense of teamwork and good communication. I take pride in my job and I'm always up for a challenge. I love being creative and have a passion for arts and crafts – it's where I excel. Designing backdrops out of cardboard is a fun knack I've honed over the years – give me a box and I can turn it into anything! So far I've made a pirate ship, a gondola, a caravan and a minibus!"
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