Care Homes Owned by Nellsar Care Homes

The last 3 years of my mums life were very challenging for her. Coping with parkinsons, dementia and for the last year, bed/chair bound was a difficult time. However the staff at Silverpoint showed great care and compassion, something that I will be eternally grateful for.

We will be forever grateful to all the staff for their love for our mum.

The management staff have been so helpful and informative helping me navigate around the care home system.

I want to highlight the work of the physiotherapy team at Hengist Field. When she arrived at Hengist, my mother had been in hospital for two months with a septic knee, and couldn't walk. Over the next couple of months the physiotherapy team worked tirelessly, to restore her mobility and she is now able to walk with the aid of a frame. Without the efforts of the physiotherapy team, I suspect my mother would now be bedridden.

My mother spent her last couple of months at the Princess Christian. She could be quite tricky, but the staff got to know her and addressed any concerns she had. They were kind to my sister and I and kept us informed of any health issues. She was always well cared for

Since my sister moved in I have had nothing but praise for St Winifreds. She has been treated with care, kindness and dignity. I live away and the communication is excellent. All the staff from management + nurses to the carers have so much empathy and I thank you all for that. It gives me great peace of mind.

My Grandfather stayed here for 2 weeks respite following a fall at home. The staff were all so friendly and accommodating to his needs and I felt entirely supported as a family member too

We as a family cannot fault the care and dedication of the care staff and activities staff. Even though we know mum does not always take part in all activities we are kept up to date with everything she joins in with, from what she does join in with, she always looks engaged, happy and content.

So far we have been very happy with the services provided. Staff are lovely and appear very caring. Poor Car Parking which sometimes means a long walk to visit.

Home and staff absolutely excellent, care for residents, who are so well looked after, is fabulous.

Sonya Lodge as become a home for my dad who arrived there last May. The atmosphere within is genuine home from home feeling full of compassion dedication. The approach from all staff members show a dignified care in some very difficult situations. They support the needs of the residents and their families. They encourage a drop by and see love ones any time approach and they are genuinely happy to welcome you with warm smile and great politeness. The kindness and dedication the staff have is shown with their approach towards the residents when helping them with daily tasks. They help to maintain their dignity and independence with reassurance to make the residents feel special and safe. The care home provides a variety of activities to help stimulate and entertain the residents from singers to 1940 celebration. Regular pet therapy with ponies and dogs. The facilities are clean and well maintain. They have a lovely garden to sit relax in and a forget me not tea room for residents and families to use.

Mum transferred to St Winifred's from another care home yesterday. She has been made to feel very welcome and nothing has been too much trouble to make us all feel welcome. I have visited today and she seems very settled and has eaten more lunch today than I've seen her eat in a long time. I feel very reassured she is going to be very happy here.

I feel happy knowing my loved one us safe, and well looked after.

My brother and I are so pleased that Dad is settled at St Winifred's, we feel very lucky to have found such a warm, caring home for him to stay. Dad has been at St Winifred's for over 18 months and throughout that time we have been so impressed with the care he has received. Tracy and Nisha create a really happy team environment, and are really great at keeping in touch with us about Dad and very responsive to any requests. The nurses and carers are so friendly and professional, it is very heart-warming to know Dad is being looked after by such kind people. We recently stayed to have lunch with Dad, he really enjoys sharing a meal with us, and everyone was lovely, and Pippa and Chef James looked after us so well and provided a delicious meal.

Mum's stay here was always treated with the utmost care, attention and dignity. We really couldn't have found a better place for her to be cared for. Thank you all so much.

Throughout my disabled wife's stay she was treated as a person, in a dignified and fully supportive manner. Being non-verbal, the staff adapted how they communicated with her and always ensured she understood and agreed with everything. From head office to the centre managers to the carers to the cleaning staff, everybody was very welcoming from day one. I would certainly recommend them and cannot thank them enough.

I've had experience with care homes for 3 other family members and again to have found PCCH Knaphill has been an true blessing

My husband was transferred from hospital to the care home in May and was received with professional care, very kind and friendly. He is still at the care home and staff are still very attentive and caring. A lovely place to be taken care of. When I leave my husband to go home, I leave knowing he will be looked after.

Mum spent a month at Woodstock on respite care after a hospital stay. It's the best decision we could have made as she was looked after extremely well by all the staff and we were confident that she was safe and happy at all times. A big big thank you for taking such good care of mum and for making us all feel part of the Woodstock family.

My father came here for respite care from hospital for 3 month period. I was very impressed and happy with the care he received and all staff are amazing and caring. Thank you all for looking after dad so well!!