Care Homes Owned by Nellsar Care Homes in Kent
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Kent for Nellsar Care Homes are showing below.
View the details of all 13 locations (with 1090 reviews) owned by Nellsar Care Homes
Nellsar Care Homes Locations in Kent (9)
Lukestone Care Centre
9.8
62 reviews
7 St Michaels Road, Maidstone ME16 8BS
"A very caring nursing home. Absolutely first class care and managed superbly. My mum is so cared for, one to one as she is on oxygen. I…" Read all 62 reviews
Location Type Care Home
Lukestone Care Centre in Maidstone specialise in providing nursing care for older people who have been diagnosed with Dementia or long-term mental health problems. With a highly qualified and caring team, the nurturing environment creates a home-from-home… Read more about Lukestone Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 44 Rooms
- from £1,600 / week
The Old Downs Residential Care Centre
9.8
60 reviews
Castle Hill, Hartley, Longfield DA3 7BH
"My mother in law is happy and Safe, the staff always make a fuss of all the residence this is like a home from home she has lots of friends…" Read all 60 reviews
Location Type Care Home
Situated in the pretty village of Hartley, near Dartford, The Old Downs is a residential and dementia home caring for up to 41 residents. Nestled in beautiful surroundings and gardens, the character home has been at the heart of the local community since… Read more about The Old Downs Residential Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 41 Rooms
- from £1,450 / week
Abbotsleigh Care Centre
9.8
114 reviews
George Street, Staplehurst, Tonbridge TN12 0RB
"My mother passed on 3rd September this year having been a resident of Abbotsleigh for very nearly 3 years. She was looked after wonderfully…" Read all 114 reviews
Location Type Care Home
Situated in the heart of Kent, Abbotsleigh Care Centre provides older people with tailored nursing and Dementia care with compassion, dignity and respect. Residents and their families feel supported by the Home's expert care teams. With a Physiotherapist… Read more about Abbotsleigh Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 61 Rooms
- from £1,550 / week
Hengist Field Care Centre
9.8
147 reviews
Pond Farm Road, Borden, Sittingbourne ME9 8LS
"Our mother spent 3 weeks in respite at Hengist Field. When she arrived her mobility was very poor due to a fractured hip she sustained in…" Read all 147 reviews
Location Type Care Home
Hengist Field is a modern, purpose-built Home situated in the beautiful Kent countryside, close to the picturesque village of Borden. The Home’s dedicated and highly qualified team are committed to providing the highest quality residential, nursing and… Read more about Hengist Field Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 75 Rooms
- from £1,800 / week
Lulworth House Residential Care Centre
9.8
53 reviews
Queens Avenue, Maidstone ME16 0EN
"The team at Lulworth always look after my mum really well and she is very settled and happy which is very much appreciated by the rest of…" Read all 53 reviews
Location Type Care Home
Lulworth House provides residential care for up to 38 people living with a Dementia. The 1920s Home retains a lot of character, while providing modern facilities to suit the needs of residents. The friendly team members are dedicated to creating a ‘home… Read more about Lulworth House Residential Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 42 Rooms
- from £1,300 / week
St Winifreds Care Centre
9.8
84 reviews
236 London Road, Deal CT14 9PP
"My husband John has been a resident at St Winifreds for 5 weeks. I have been very happy with the care and support that have seen given to…" Read all 84 reviews
Location Type Care Home
Located in the picturesque seaside town of Deal in Kent, St Winifreds is a residential and general nursing care home providing specialist care for older people, including those with a diagnosis of dementia. With 52 rooms, the Home is set in a Grade II… Read more about St Winifreds Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 59 Rooms
- from £1,350 / week
Loose Valley Care Centre
9.6
69 reviews
15 Linton Road, Loose, Maidstone ME15 0AG
"My mum went into Loose Valley Care Centre for end of life. The 3 weeks that she spent there in a beautiful room was the best she could have…" Read all 69 reviews
Location Type Care Home
Loose Valley Care Centre is situated near Maidstone in Kent; a beautifully converted former vicarage, sitting in three acres of beautiful, landscaped grounds. Their skilled teams deliver the very best person-centred care and ensure there is attention… Read more about Loose Valley Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 39 Rooms
- from £1,550 / week
Sonya Lodge Residential Care Centre
9.6
77 reviews
10 High Road, Wilmington, Dartford DA2 7EG
"What a brilliant afternoon spent at the care home. A great performance from a tribute band. The interaction from the staff, the resident &…" Read all 77 reviews
Location Type Care Home
Located in the quiet Kentish village of Wilmington, Sonya Lodge Care Centre is a residential home with 37 single rooms, providing specialist care for older people who have been diagnosed with Dementia. The Home has a warm and welcoming atmosphere and… Read more about Sonya Lodge Residential Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 37 Rooms
- from £1,200 / week
Woodstock Care Centre
9.6
85 reviews
80 Woodstock Road, Sittingbourne ME10 4HN
"I recommend Woodstock Care Home highly for its care, understanding and professionalism ,always approachable and more like part of our…" Read all 85 reviews
Location Type Care Home
Located in the market town of Sittingbourne, Woodstock Care Home provides person-centred residential and dementia care for up to 45 residents in single or companion rooms. All bedrooms are tastefully decorated, most of which have ensuite facilities.… Read more about Woodstock Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 60 Rooms
- from £1,270 / week
Nellsar Care Homes Reviews in Kent (751)
9.7
Nellsar Care Homes has a Group Review Score of 9.7 (9.673) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Nellsar Care Homes must have a Review Score.
Review of
Loose Valley Care Centre
from Marion S (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum went into Loose Valley Care Centre for end of life. The 3 weeks that she spent there in a beautiful room was the best she could have even been in as it was peaceful and every member of staff from management to the cleaners, nurses, carers were excellent in their compassion and care for her in
the time she spent there. I cannot thank them enough.
Reply from Alina Abagiu, Senior Manager at Loose Valley Care CentreThank you very much for your kind words. We were honoured to care for your mum and to make her time with us as comfortable and peaceful as possible. I will be sure to share your lovely feedback with the whole team. Our thoughts are with you and your family.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Woodstock Care Centre
from Debbie W (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I recommend Woodstock Care Home highly for its care, understanding and professionalism ,always approachable and more like part of our family than a care home.They have all been exceptional with my Dad,Brian ,for Day care and given us the much needed break when required, which has then enabled us to
cope with every day life caring for someone with Dementia. A big thank you from us all x
Reply from Silvia Barret, Operations & Compliance Manager at Woodstock Care CentreThank you so much for your wonderful feedback. It makes me very happy to know that your lovely dad and your family feel supported by the Woodstock team.
Yes, you are absolutely right, we are an extended family, doing our very best for our loved ones. The staff will be extremely grateful to be recognized for their dedication and hard work.
Yes, you are absolutely right, we are an extended family, doing our very best for our loved ones. The staff will be extremely grateful to be recognized for their dedication and hard work.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Lukestone Care Centre
from Karen B (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very caring nursing home. Absolutely first class care and managed superbly.
My mum is so cared for, one to one as she is on oxygen. I feel like everyone is like family to us love them all. Highly recommended, first class nursing home!
My mum is so cared for, one to one as she is on oxygen. I feel like everyone is like family to us love them all. Highly recommended, first class nursing home!
Reply from Alison Ruddock, Operations & Compliance Manager at Lukestone Care CentreMany thanks for your feedback. We are all delighted that the care we are giving is providing your Mum and your family peace of mind and reassurance and it is a pleasure to care for such a lovely lady .
Happy New Year !
Happy New Year !
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Old Downs Residential Care Centre
from Susan B (Daughter-in-law of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother in law is happy and Safe, the staff always make a fuss of all the residence this is like a home from home she has lots of friends there although she can't remember. The staff do a tremendous job and everything runs like clockwork. Thank you for all your support over the last few months.
Reply from Silvia Barret, Operations & Compliance Manager at The Old Downs Residential Care CentreThank you for taking the time to write such a positive review about the care and services provided to your mother in law at The Old Downs Residential Home. We truly appreciate your feedback, as it helps us understand the quality of the service we provide and reassures us that we are getting it right for our residents and their families.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Old Downs Residential Care Centre
from Karen S (Daughter of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been at The Old Downs for 18 months. The staff know us personally and always ask if we have had a nice visit. They are trying different methods to ensure that my mum is safe in the home as she had a fall in the summer and fractured her hip. However she was well supported post operatively
and now continues to walk round the home almost like she did pre fall. She has regular hair cuts and visits to ensure that her toe nails are kept in shape. I am grateful for the staff and their commitments to the residents in the home
Reply from Silvia Barret, Operations & Compliance Manager at The Old Downs Residential Care CentreThank you so much for sharing your experience, Karen. We are truly touched by your kind words. It means a great deal to us to hear how the team's support helped contribute to your mum's recovery.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Old Downs Residential Care Centre
from Paul S (Son of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was admitted to the Old Downs in June 2025. The care has been exemplary and my mother has settled in after a long perid in hospital. The management and staff are very approachable and absolutely have the wellbeing of the residents as their priority at all times.
Reply from Silvia Barret, Operations & Compliance Manager at The Old Downs Residential Care CentreThank you so much for your positive feedback. Your opinion means a great deal to our team, who work hard every day to make a meaningful and positive impact on our residents' lives.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Old Downs Residential Care Centre
from K D (Friend of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Visited my dear friend and i must say what a lovely care home with beautiful grounds. The staff are very welcoming and friendly.
The manager came out to greet us which was lovely and very friendly and polite.
The manager came out to greet us which was lovely and very friendly and polite.
My friend seems very settled and well cared for at the old downs. There was activities
going on and the other residents seemed very happy.
Nothing was too much trouble during my visit and i look forward to returning.
Nothing was too much trouble during my visit and i look forward to returning.
Thank you for a lovely visit
Reply from Silvia Barret, Operations & Compliance Manager at The Old Downs Residential Care CentreThank you so much for your positive feedback. Your opinion is very important to our team, who work hard every day and do their best to make a meaningful, positive impact on our residents' lives.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Old Downs Residential Care Centre
from Maureen D (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been a resident at Old Downs since August , 2020 and she has been cared for very well. The
staff have been excellent in every respect. They are very caring, professional and respectful.
I cannot praise all the staff enough for their kindness and thoughtfulness with very good weekly activities
staff have been excellent in every respect. They are very caring, professional and respectful.
I cannot praise all the staff enough for their kindness and thoughtfulness with very good weekly activities
and
entertainment.
entertainment.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Lukestone Care Centre
from Alison S (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mother was admitted to Lukestone on the 2nd December, for end of life care, and passed away on the 13th December.
From her first day, to her last, Mum was treated with care, dignity and compassion. Her room was warm, inviting and always spotlessly clean. Mum was always clean and comfortable.
My
From her first day, to her last, Mum was treated with care, dignity and compassion. Her room was warm, inviting and always spotlessly clean. Mum was always clean and comfortable.
My
husband and I, and my sister, took turns to ensure we visited every day. On every occasion we noted how welcoming,smiley and friendly the staff were, be it cleaners, carers or nursing staff. We were always offered drinks, and asked if we were ok.
It was a huge relief and comfort to all of us,that Mum's last few days were with such a wonderful caring team, in such a lovely home. I can't praise Lukestone high enough.
It was a huge relief and comfort to all of us,that Mum's last few days were with such a wonderful caring team, in such a lovely home. I can't praise Lukestone high enough.
Reply from Russell Menoza, Registered Manager at Lukestone Care CentreThanks for this lovely compliment and truly inspiring. We are truly grateful for the warmth and kindness that you and your husband and sister have shared to our team, and together we supported mum the best possible way here in Lukestone where peace, love and comfort was truly felt. Again, it is an honour to have such recognition and on behalf of my team my heartfelt thanks.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Lulworth House Residential Care Centre
from Ian L (Son of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team at Lulworth always look after my mum really well and she is very settled and happy which is very much appreciated by the rest of the family.
They held the Christmas party at the weekend, a lovely event and chance for me, my brother and my Dad to have a fun afternoon with Mum.
Thank you for
They held the Christmas party at the weekend, a lovely event and chance for me, my brother and my Dad to have a fun afternoon with Mum.
Thank you for
all your hard work.
Reply from Torie Sabbarton, Operations Manager at Lulworth House Residential Care CentreSo pleased that you have joined in as a family and a pleasure for us to see so many people having fun, it is uplifting for all of our team. So glad you had a good time!
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Lulworth House Residential Care Centre
from Sally S (Niece of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot fault the staff at Lulworth House. They are so kind and considerate, nothing is too much trouble. My uncle can be quite obstinate and difficult sometimes, but he is so happy at Lulworth House - and it is all because of the lovely staff!
Thank you.
Thank you.
Reply from Torie Sabbarton, Operations Manager at Lulworth House Residential Care CentreThank you for such a lovely review, we feel the team at Lulworth are amazing too! The team work hard to engage with every person in a way that is right for them, to have meaningful contacts throughout the day, and I am so pleased that you see this in the care for your Uncle. We will share this with the team who I know will be proud and happy at this acknowledgement.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Loose Valley Care Centre
from Peter S (Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I came to Loose Valley for rehabilitation after a serious motorcycle accident, with broken bones in my leg, arm and shoulders. I was unable to weight bear for the first 8 weeks and received in-house physio to build my strength.
In the last five weeks, I have learnt to stand, walk with a zimmer and
In the last five weeks, I have learnt to stand, walk with a zimmer and
now with a quad stick. I have also learnt to walk up and down stairs. The in-house physio has been brilliant and has enabled me to go home to complete my rehabilitation.
I have been well looked after by all of the staff who were kind, caring and friendly. Unlike most residents my single objective has been to recover to leave and go home. Loose Valley has enabled me to achieve my objective in less time than had been expected. I have been in a caring home during a very challenging time in my life. I have no doubt that the support and encouragement of everyone in the Home has contributed to my recovery.
I have been well looked after by all of the staff who were kind, caring and friendly. Unlike most residents my single objective has been to recover to leave and go home. Loose Valley has enabled me to achieve my objective in less time than had been expected. I have been in a caring home during a very challenging time in my life. I have no doubt that the support and encouragement of everyone in the Home has contributed to my recovery.
Reply from Alina Abagiu, Senior Manager at Loose Valley Care CentreThank you so much for sharing your experience, Peter. We are all truly touched by your kind words.
It's wonderful to hear how the support from everyone at Loose Valley, from our physiotherapy, nursing and care teams to our kitchen, housekeeping, laundry, activities staff etc., has helped you regain your strength and mobility. Every member of the team takes pride in supporting our residents, and your feedback shows how their dedication can make a real difference.
We are delighted that we could help you achieve your goal of returning home sooner than expected. Your determination and positivity have been inspiring, and your journey is exactly why we do what we do every day.
It's wonderful to hear how the support from everyone at Loose Valley, from our physiotherapy, nursing and care teams to our kitchen, housekeeping, laundry, activities staff etc., has helped you regain your strength and mobility. Every member of the team takes pride in supporting our residents, and your feedback shows how their dedication can make a real difference.
We are delighted that we could help you achieve your goal of returning home sooner than expected. Your determination and positivity have been inspiring, and your journey is exactly why we do what we do every day.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Lukestone Care Centre
from K M (Relative of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been visiting our family member at Lukestone Care Centre for a few years, they were always well cared for & happy, from the minute we stepped inside the door we were made to feel welcome, always plenty of staff around tending to the residents needs, we were always offered refreshments, all
the residents were happy, on one occasion when we were in the main lounge area one lady was quite distressed and a carer sat with her and spoke so kindly to her and showed her such care it wasn't long before the lady had cheered up. Having visited other friends and family members in other care facilities, we can honestly say Lukestone stands out head & shoulders above the rest. Amazing staff, like home away from home.
Reply from Alison Ruddock, Operations & Compliance Manager at Lukestone Care CentreMany thanks for such lovely feedback. We are genuinely delighted to receive such positivity which will help prospective clients feel comfortable coming to Lukestone.
Kind regards Alison
Kind regards Alison
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Winifreds Care Centre
from M P (Wife of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband John has been a resident at St Winifreds for 5 weeks. I have been very happy with the care and support that have seen given to him.
Reply from Alison Ruddock, Operations & Compliance Manager at St Winifreds Care CentreWe are delighted that you chose St Winifreds for the care of your husband and thank you very much for your positive feedback.
Kind regards, Alison
Kind regards, Alison
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Woodstock Care Centre
from Tina L (Daughter of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This place is a real 'Home'. Just dropped dad off there for daycare today and a member of staff recognised him and gave him a big smile and a wave. Made his day! He couldn't get in there fast enough. It's normally so difficult due to his Alzheimer's and this natural gesture meant the world to Dad and
me. Thank you.
Reply from Silvia Barret, Operations & Compliance Manager at Woodstock Care CentreThank you so much for such positive feedback. It makes me very happy to know that you feel your dad is being made to feel welcome. Your opinion is very important to all staff, as it recognizes their kindness and compassion
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Hengist Field Care Centre
from Maureen C (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mother spent 3 weeks in respite at Hengist Field. When she arrived her mobility was very poor due to a fractured hip she sustained in March. She was keen to participate in physio and immediately began sessions with Tony.
On arrival, she was greeted and welcomed by the entire team including Tony.
On arrival, she was greeted and welcomed by the entire team including Tony.
Within a few days, her mobility and walking distance improved remarkably -truly mind blowing progress.
Every single member of staff we met were friendly , easy going and lovely. It was clear she was treated as a human being who could make her own decisions.
Our mother felt as though she had been on holiday for 3 weeks, happy , cared for and well looked after.
A big thankyou to the management team for their input and support during her stay.
If your'e considering Hengist field we would highly recommend them . The warmth of the staff, the proactive rehabilitation, and the respectful treatment of residents make it stand out
Every single member of staff we met were friendly , easy going and lovely. It was clear she was treated as a human being who could make her own decisions.
Our mother felt as though she had been on holiday for 3 weeks, happy , cared for and well looked after.
A big thankyou to the management team for their input and support during her stay.
If your'e considering Hengist field we would highly recommend them . The warmth of the staff, the proactive rehabilitation, and the respectful treatment of residents make it stand out
Reply from Neli Koleva, Registered Manager at Hengist Field Care CentreThank you so much for sharing this wonderful feedback! Were delighted to hear that your mother felt happy, cared for, and well supported during her stay at Hengist Field. Its fantastic to know that her mobility improved so significantly and that she enjoyed her physiotherapy sessions with Tony.
Our team works hard to create a welcoming environment where every resident feels respected and empowered to make their own choices, so your kind words mean a lot to us. Well be sure to share your comments with the entire teamthey will be thrilled to know their efforts made such a positive difference.
Thank you again for recommending Hengist Field. We wish your mother continued progress and good health, and we hope to welcome her back in the future!
Our team works hard to create a welcoming environment where every resident feels respected and empowered to make their own choices, so your kind words mean a lot to us. Well be sure to share your comments with the entire teamthey will be thrilled to know their efforts made such a positive difference.
Thank you again for recommending Hengist Field. We wish your mother continued progress and good health, and we hope to welcome her back in the future!
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Loose Valley Care Centre
from Andy D (Son of Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother spent the final 12 days of her life in Loose Valley Care Centre looked after by the professional team of friendly and caring staff. As you enter the beautiful building the warm and friendly atmosphere greets you and you feel like you are walking into someone's home rather than a Care Centre.
The team treated mum with such dignity and respect and provided a first class holistic approach to her care. We cannot fault any aspect of the care she received and highly recommend the Care Centre to anyone looking for a facility for their loved ones.
Reply from Alina Abagiu, Senior Manager at Loose Valley Care CentreThank you so much for your kind words. I will be sharing your feedback with our team, who will really appreciate knowing that their care and dedication made a difference. It means a lot to all of us to hear such positive reflections.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Lukestone Care Centre
from Paul J (Son of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When mum was placed here the initial meeting and impression of home was good and welcoming. She settled in quickly and was looked after extremely well with compassion as she was unwell at the time. Upon our numerous visits we were offered tea/coffee and even biscuits as we sat with her in the communal
room. Her own room was very comfortable and clean. The food was excellent with snacks between and nothing seemed too much trouble for the staff. When she got better and was sent home the bond between her and the staff was fantastic - thank you all.
Reply from RUSSELL MENOZA, Registered Manager at Lukestone Care CentreSuch an overwhelming feeling of fulfilment watching your mum left for her own home. Your mum and your family is part of our family here in Lukestone, and we are truly ever grateful to have such opportunity to provide that care to your mum and be supported by you and whole family and friends. We will visit her soon and if you have a chance please come down with mum for lunch, coffee and above all on our big events. Always here if you need help, and truly appreciate your lovely words which will inspire our team to continue to provide heartfelt care and support to our dear residents and their family and friends.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Old Downs Residential Care Centre
from A C (Friend of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very nice atmosphere
Staff are very friendly and fantastic with the residents.
Everyone is very well cared for
Overall a a wonderful place to visit my friend.
Beautiful grounds around the home
Management are very helpful and friendly
Staff are very friendly and fantastic with the residents.
Everyone is very well cared for
Overall a a wonderful place to visit my friend.
Beautiful grounds around the home
Management are very helpful and friendly
Reply from Alison Ruddock, Operations & Compliance Manager at The Old Downs Residential Care CentreWhat a wonderful review , we are so grateful you have left your feedback .Kind regards
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Winifreds Care Centre
from Celia G (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
St Winifred's admitted my mum for respite care which very quickly became end of life care. Although she was only there for a very short time we cannot fault the care she was given. The staff were hugely helpful and knowledgable before she arrived with two visits. While there she received the kindest
love, care and attention from all staff. There was excellent liaison with her doctor's surgery and good medical support on site. Her room was lovely with an en-suite shower room. All staff were so kind to all our family as we struggled to come to terms with the end of her life - surrounding us with kindness, tea and sandwiches and a family room for respite and meetings. The other facilities in the home look lovely and it was very special to have a visit from the therapy dog. A big thank you to the whole team who made the final days of mum' life easier to bear.
Reply from Alison Ruddock, Operations & Compliance Manager at St Winifreds Care CentreMany thanks for providing your feedback which is invaluable for appraising our service but also so helpful to potential residents looking for the right place of care. Please accept my sincere condolences on the passing of your dear Mum.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Loading...
Awards / Recognitions (5)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nellsar Care Homes to verify any information. View our terms and conditions. Nellsar Care Homes has a Platinum Service – more info.