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Care Home Owned by Nellsar Care Homes in Essex

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Nellsar Care Homes in Essex

Only the locations & reviews in Essex for Nellsar Care Homes are showing below.

View the details of all 13 locations (with 1073 reviews) owned by Nellsar Care Homes

Nellsar Care Homes Locations in Essex (1)

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1 Care Home owned by Nellsar Care Homes in Essex
Silverpoint Court Residential Care Centre

Silverpoint Marine, Canvey Island SS8 7TN 

9.1 60 reviews
"Thank you for looking after our aunt "Peggy". There were one of two occasions where her dignity was overlooked ie on the commode and door…"   Read all 60 reviews
Location Type Care Home

Located near the marina on Canvey Island, Silverpoint Court Residential Care Centre offers stunning views of the Thames estuary. The Home comprises one dining room, two large lounges, a conservatory and a large secure garden; providing 24-hour residential… Read more about Silverpoint Court Residential Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 36 Rooms
  • from £1,200 / week

Nellsar Care Homes Reviews in Essex (60)

9.7

Nellsar Care Homes has a Group Review Score of 9.7 (9.721) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Nellsar Care Homes must have a Review Score.

Overall Experience
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Date Published
  • 60
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Reviewer Connection to Nellsar Care Homes
  • 12
  • 3
  • 2
  • 1
  • 1
  • 1
Review of

Silverpoint Court Residential Care Centre

from D C (Nephew of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for looking after our aunt "Peggy". There were one of two occasions where her dignity was overlooked ie on the commode and door left open. Cleanliness good overall but let down on odd occasion. We appreciate staff were stretched at these times. The main feeling we had was the wonderful care
and compassion shown to not only to her but us also by everyone at Silverpoint Court.
Reply from Torie Sabbarton, Operations Manager at Silverpoint Court Residential Care Centre
We are sorry for your loss and really appreciate you taking the time to provide us with this feedback. I am sorry that there were occasions where dignity was not provided and on occasions you feel…read more
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Review of

Silverpoint Court Residential Care Centre

from Anette F (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has now been in the home for just over 3 years. It has a very homely feel. The staff are very good, they are very caring, and I feel happy knowing Mum is being looked after. If there are any problems I feel happy to talk to Seniors or Management and they make sure problems are solved.
Mum
is very happy in the home. She enjoys the food which is freshly prepared, if there is nothing on the menu that she likes, its no problem for them to find something she will like and eat. Would not hesitate on recommending this care home.
Reply from Leanne Lea, Home Manager at Silverpoint Court Residential Care Centre
Thank you for the lovely feedback. We are so pleased that Mum is happy and that we are accommodating her needs, wishes and preferences.
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Review of

Silverpoint Court Residential Care Centre

from Pauline F (Wife of Resident) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to everyone who looked after my husband. I was very happy for him to stay at Silverpoint Court Residential Care Centre. When we walked in, we were made very welcome. All the staff were happy to see us. His room was lovely, with the view, and comfortable. The food was excellent. He felt at
home and was happy to be left there for a week. The manager was very supportive of both of us. We would come to Silverpoint again - excellent.
Reply from Torie Sabbarton, Operations Manager at Silverpoint Court Residential Care Centre
Thank you for this lovely review. It is great to hear that your husband had a good week with us and that you were both made to feel welcome. It was a pleasure to care for your husband, and I will pass…read more
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Review of

Silverpoint Court Residential Care Centre

from Jackie C (Daughter of Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's been in your care for 6 months now and as a family, we were very much supported with moving in and the changes that were happening with Mum. Mum has a lovely room overlooking the garden, with a very comfortable position changing bed and TV. The staff have been fabulous with Mum, so patient and
caring. They have even managed to get Mum in the shower, where we have failed in the past! Lovely food and plenty of it. Thank you, I know Mum is in good hands.
Reply from Torie Sabbarton, Operations Manager at Silverpoint Court Residential Care Centre
So pleased to hear you are happy with your mum's care. The team take lots of time to make sure the admission process is as easy as possible, we know this can be such an anxious time for everyone. I…read more
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Review of

Silverpoint Court Residential Care Centre

from A R (Daughter of Resident) published on 8 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father went to Silverpoint in March 2022 after losing his wife. His dementia meant he was confused for a long time but settled well into routine. The staff have always created him with dignity and kindness. There is a homely feel where all staff are involved with the resident's care. Sadly due to
location and work commitments, we have had to move him closer to where we live. He was happy at Silverpoint and well looked after during his time there.
Reply from Torie Sabbarton, Operations Manager at Silverpoint Court Residential Care Centre
Thank you for this review, we really appreciate the time taken to reflect on the care and support in our home. It has been a pleasure to look after your father and we hope he is settled in well at his…read more
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Review of

Silverpoint Court Residential Care Centre

from M B (Son of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is a resident of Silverpoint and the team looks after him, special mention to one who always goes above and beyond when he is in need of medical attention. The support team are always polite and friendly and have a great relationship with my Dad. They make him feel safe.
Reply from Torie Sabbarton, Operations Manager at Silverpoint Court Residential Care Centre
Thank you for your review, we really appreciate the time taken to provide feedback to us. It is really important that people feel safe in our care and it sounds like your Dad has built some great…read more
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Review of

Silverpoint Court Residential Care Centre

from Susan B (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot recommend Silverpoint Court enough, from the management to the chef to carers and care helpers, all are very happy and pleasant and understanding of people's needs. The food is excellent with many choices. The whole care home is spotlessly clean and well-kept. Everyone is very accommodating
and pleasant.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so much for this very positive review. We are so pleased that you are happy with the home and the team who care for your relative. The team at Silverpoint Court take the time to really know…read more
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Review of

Silverpoint Court Residential Care Centre

from V D (Nephew of Resident) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our auntie has been treated with dignity since she has been here. During her stay the staff have managed to clear a leg ulcer that she previously had for over six years. She has also been encouraged to do tasks like personal hygiene and dressing herself. The activities that are organised are very thoughtful
and help and encourage the residents. I am full of admiration for the staff that are marvellous.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
I would like to take this time to thank you so very much for this positive and heart warming review. The team spend a lot of time finding out what our residents like to do and trying to devise a range…read more
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Review of

Silverpoint Court Residential Care Centre

from Kerry S (Daughter of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Went to visit Silverpoint, was very pleased with initial visit, the staff are very good with my mum, the food is very good, definitely would not go hungry. The daily activities are excellent e.g. decorating walking frames, making cakes, keep fit, singing and dancing. I am very pleased with my mum's
care, couldn't ask for any better.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so much for giving this lovely review for the home and team. We are so pleased that your experience of having your dear mum stay with us has been so positive. The team work extremely hard to…read more
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Review of

Silverpoint Court Residential Care Centre

from Paula H (Daughter of Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father is on his third week in Silverpoint, he has been treated very well and nothing is too much trouble. We are really pleased to have found him such a lovely home.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so much for this positive review. I am so pleased to hear that your dear father has received the care and treatment you (and we) expect. I know the team at the home takes great pride in…read more
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Review of

Silverpoint Court Residential Care Centre

from Clare R (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Silverpoint Court for some time now and is very happy here indeed. All of the staff are lovely, friendly and approachable. She has made new friends among the residents, and the activity package keeps her entertained and busy every day.
For someone who was very sociable
before entering the care home, the variety of activities and the fact that there is something every day is perfect for my mum.
Residents and relatives are encouraged to provide feedback at the relative meetings, including suggesting menu items for lunches and dinners.
The environment is lovely, the food is lovely, and the staff are lovely. There is nothing better than hearing your relative say, "I like it here".
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so much for taking the time to write such a positive review for the home and the team. It is fantastic to hear how the environment and activities at our home are helping to keep your dear…read more
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Review of

Silverpoint Court Residential Care Centre

from Lynn K (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really pleased with how my mum has settled in - mad most welcome. She had come from another home, which we were not happy with.
Her mood is lovely; I go in to see her, to chat and have a laugh (not cry, that was both of us). She goes to the day room to join in, and the staff are really good with
her. I am so pleased we moved; I can stop worrying!
Reply from Gay Snowdon, Home Manager at Silverpoint Court Residential Care Centre
Thank you very much for your lovely and kind words and for writing a very positive review of the home and the staff. Your mum has settled very well, and I am very pleased that both of you are happy…read more
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Review of

Silverpoint Court Residential Care Centre

from Steve T (Son of Resident) published on 14 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This last month has been very difficult due to the deteriorating health of my mum. The staff of Silverpoint Court have been their usual cheerful selves and very supportive. They have looked after us as is their norm, and it is a privilege to have such caring staff in the home. I have no hesitation to
recommend them and this facility to anyone in need of excellent 24-hour care.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so very much for taking the time to write this very positive review for us, especially at this sad time. Your mum was a much-loved lady, and it has been a pleasure and a privilege to care…read more
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Review of

Silverpoint Court Residential Care Centre

from Leslie R (Son of Resident) published on 20 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always been delighted with the love and care with which Mum has been treated in her time at Silverpoint. Sadly Mum passed away recently, and we cannot speak highly enough of all the staff for all the attention and sympathetic way that Mum and the family were treated in her final days. A huge
thank you to everyone at Silverpoint for all that they have done.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so much for writing this lovely review at this very sad time. Your dear Mum was a lovely lady who was much loved by the team at the home, and all miss her very much and were very sad when…read more
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Review of

Silverpoint Court Residential Care Centre

from S R (Daughter-in-law of Resident) published on 20 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wow, what can I say about this care home! My mother-in-law loved it. The carers and staff were really happy to look after my mum-in-law right up to when she went down due to bad health, especially when sadly she passed aways, and she was right to the end treated with dignity.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so very much for taking the time to write this lovely review. I was lucky enough to meet your dear mother-in-law, and she was a lovely lady who was much loved by our team at the home. She is…read more
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Review of

Silverpoint Court Residential Care Centre

from E B (Resident) assisted by family/friend published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and attention to all my needs. Lovely and clean. Meals are excellent; if not to my liking, then I can have something different. Nothing is too much for the members of staff; they are friendly and caring.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
We were so pleased to receive these positive comments from you in relation to the care you are receiving and the environment. It has always been important to keep the environment clean and prevent the…read more
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Review of

Silverpoint Court Residential Care Centre

from L D (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, especially when my father was taken into hospital; they wasted no time in calling an ambulance and welcomed him back when he got back. Kept family informed of what was going on. When you visit, you feel most welcome. Mt father is a lot more happier here, mixing with others, than being
on his own. It has improved his mental health a great deal.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so much for taking the time to write this review for the home and team. I am so pleased you feel the home offers excellent care and that the communication you have with the home is good. The…read more
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Review of

Silverpoint Court Residential Care Centre

from Cheryl C (Daughter of Resident) published on 22 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has been very happy all the time she has been here. She has loved interacting with everyone and loves all the staff.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you for taking time out to write this review for us. It is good to hear that your dear Mum was happy during her time with us and that she had a good relationship with the team here. Our team…read more
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Review of

Silverpoint Court Residential Care Centre

from Jill C (Daughter of Resident) published on 22 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First initial welcome to Silverpoint was incredible; the staff were very welcoming, supportive, friendly and kind. My mother was overwhelmed. This was my mother's first ever stay in a residential home; she had a wonderful week and now wants to attend on a one-day weekly basis. Thank you to all at Silverpoint.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you for taking the time to write this fantastic review for the home and team. I am so pleased that your mother had such a good week with us and that she wants to continue coming to the home for…read more
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Review of

Silverpoint Court Residential Care Centre

from Nicky M (Daughter of Resident) published on 18 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been here since March 2022 after the sad death of my mum from Alzheimer’s in February 2022. Quick and complicated, my dad was sent there from Southend Hospital; he has Dementia and is 87.
It was quite a traumatic time, and I only wish we had found Silver Point sooner for my mum. We have
had our ups and downs, but I have to say this home is a really nice home.
My dad moved to Canvey 80 years ago with his parents, lived through the “floods”, and lived overlooking the Creek and Hadleigh Downs all his life. We have now secured him a bedroom with this very view and yachts too! Thank you!
We have had many visits, the staff have always been really good, open and friendly.
We had a visit on 5th August with my daughter from Australia too and all the great-grandchildren. Many thanks to one lady; she was fantastic, and my dad was so happy. Appreciate everything the staff did for us. I can only speak from our own experiences, but I think Silver Point is a lovely home.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so much for this positive review. I am sorry about the death of your Mum, but I am pleased to hear that you feel the team at the home has been so open and friendly. Silverpoint Court has…read more
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Awards / Recognitions (5)

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