Silverpoint Court Residential Care Centre

Silverpoint Marine, Canvey Island SS8 7TN
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9.3 63 Reviews
  • Silverpoint Court Residential Care Centre, Canvey Island
Located near the marina on Canvey Island, Silverpoint Court Residential Care Centre offers stunning views of the Thames estuary. The Home comprises one dining room, two large lounges, a conservatory and a large secure garden; providing 24-hour residential support for up to 33 older people, plus respite and day care.

The Home's first priority is that residents lead a fulfilled and happy life, filled with fun. Team members actively encourage residents and their families to personalise their rooms and to become involved in decisions about their care and the way the centre is run.

Silverpoint Court's Recreation and Well-being team members ensure residents have access to tailored activities and entertainment seven days a week, to suit each person’s hobbies and interests, on an individual and group basis. Making the most of their proximity to the seafront, outings and activities are designed for residents’ wellness, enjoyment and sense of well-being. Seated exercise and dance classes and relaxing Namaste treatments are also very popular.

One of the first care providers to champion the importance of nutrition for older people and those living with a Dementia, Nellsar employ a Head of Nutrition and Wellness for their Homes. Silverpoint Court acknowledges that nutrition and hydration are an integral part of good health and well-being, delivering tasty, nutritious meals and snacks to residents every day.

Employing the Care Vision® digital care management system throughout the Home ensures that Silverpoint Court’s entire care service delivery, recording and reporting systems are optimised and centred around residents and their personalised care.
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Care Provided by Silverpoint Court Residential Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1400 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500

Hairdresser and Chiropodist not included in the fees.

These prices are only a guideline, please contact Silverpoint Court Residential Care Centre to find out the exact price for your requirements.

Contact Silverpoint Court Residential Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Silverpoint Court Residential Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Leanne Lea (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • The home maintain an open-hours visiting policy, which means relatives and friends welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch if booked in advance.

Parking

  • The home have a car park to the rear of the building under the archway.

Silverpoint Court Residential Care Centre Reviews (63)

9.3

Silverpoint Court Residential Care Centre has a Review Score of 9.3 (9.330) out of 10, based on 10 reviews in the last 2 years.
Over all time Silverpoint Court Residential Care Centre has 63 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Silverpoint Court Residential Care Centre
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Total of 63, showing 1-20
Review from Gary C (Son of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one a very good experience- from all staff to facilities/location/parking. Very helpful in all aspects of care checking in/out is good and monitored. Other residents are friendly.
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Review from Sandra E (Daughter-in-law of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and staff so very kind, nothing was too much trouble, Pat was given every opportunity to join in social activities if she wanted to. We would certainly ask for respite again here if required in the future, as we know Pat would be in safe hands.
Reply from Leanne Lea, Home Manager at Silverpoint Court Residential Care Centre
Thank you for your review Sandra, we loved having Pat stay with us and would be delighted to have her stay again in the future
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Review from C G (Granddaughter of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My legend of a nan sadly had to end up in care recently and I was so scared of this and felt worried she would not be cared for like she was at home. however the team at silverpoint reassured me constantly and made her feel welcome from day 1.
The facilities are modern and the food was good. The carers
were friendly and they are there for the family as well as the residents. My Nan was treated with dignity and they encourage independence where possible which I think is really important X .
Reply from Torie Sabbarton, Operations Manager at Silverpoint Court Residential Care Centre
Thank you for your lovely review, I truly appreciate you taking time to do this for us. Families of people in our care are very important to us and I am glad you felt supported by the team. Dignity…read more
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Review from D C (Nephew of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for looking after our aunt "Peggy". There were one of two occasions where her dignity was overlooked ie on the commode and door left open. Cleanliness good overall but let down on odd occasion. We appreciate staff were stretched at these times. The main feeling we had was the wonderful care
and compassion shown to not only to her but us also by everyone at Silverpoint Court.
Reply from Torie Sabbarton, Operations Manager at Silverpoint Court Residential Care Centre
We are sorry for your loss and really appreciate you taking the time to provide us with this feedback. I am sorry that there were occasions where dignity was not provided and on occasions you feel…read more
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Review from Anette F (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has now been in the home for just over 3 years. It has a very homely feel. The staff are very good, they are very caring, and I feel happy knowing Mum is being looked after. If there are any problems I feel happy to talk to Seniors or Management and they make sure problems are solved.
Mum
is very happy in the home. She enjoys the food which is freshly prepared, if there is nothing on the menu that she likes, its no problem for them to find something she will like and eat. Would not hesitate on recommending this care home.
Reply from Leanne Lea, Home Manager at Silverpoint Court Residential Care Centre
Thank you for the lovely feedback. We are so pleased that Mum is happy and that we are accommodating her needs, wishes and preferences.
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Review from Pauline F (Wife of Resident) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to everyone who looked after my husband. I was very happy for him to stay at Silverpoint Court Residential Care Centre. When we walked in, we were made very welcome. All the staff were happy to see us. His room was lovely, with the view, and comfortable. The food was excellent. He felt at
home and was happy to be left there for a week. The manager was very supportive of both of us. We would come to Silverpoint again - excellent.
Reply from Torie Sabbarton, Operations Manager at Silverpoint Court Residential Care Centre
Thank you for this lovely review. It is great to hear that your husband had a good week with us and that you were both made to feel welcome. It was a pleasure to care for your husband, and I will pass…read more
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Review from Jackie C (Daughter of Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's been in your care for 6 months now and as a family, we were very much supported with moving in and the changes that were happening with Mum. Mum has a lovely room overlooking the garden, with a very comfortable position changing bed and TV. The staff have been fabulous with Mum, so patient and
caring. They have even managed to get Mum in the shower, where we have failed in the past! Lovely food and plenty of it. Thank you, I know Mum is in good hands.
Reply from Torie Sabbarton, Operations Manager at Silverpoint Court Residential Care Centre
So pleased to hear you are happy with your mum's care. The team take lots of time to make sure the admission process is as easy as possible, we know this can be such an anxious time for everyone. I…read more
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Review from A R (Daughter of Resident) published on 8 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father went to Silverpoint in March 2022 after losing his wife. His dementia meant he was confused for a long time but settled well into routine. The staff have always created him with dignity and kindness. There is a homely feel where all staff are involved with the resident's care. Sadly due to
location and work commitments, we have had to move him closer to where we live. He was happy at Silverpoint and well looked after during his time there.
Reply from Torie Sabbarton, Operations Manager at Silverpoint Court Residential Care Centre
Thank you for this review, we really appreciate the time taken to reflect on the care and support in our home. It has been a pleasure to look after your father and we hope he is settled in well at his…read more
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Review from M B (Son of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is a resident of Silverpoint and the team looks after him, special mention to one who always goes above and beyond when he is in need of medical attention. The support team are always polite and friendly and have a great relationship with my Dad. They make him feel safe.
Reply from Torie Sabbarton, Operations Manager at Silverpoint Court Residential Care Centre
Thank you for your review, we really appreciate the time taken to provide feedback to us. It is really important that people feel safe in our care and it sounds like your Dad has built some great…read more
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Review from Susan B (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot recommend Silverpoint Court enough, from the management to the chef to carers and care helpers, all are very happy and pleasant and understanding of people's needs. The food is excellent with many choices. The whole care home is spotlessly clean and well-kept. Everyone is very accommodating
and pleasant.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so much for this very positive review. We are so pleased that you are happy with the home and the team who care for your relative. The team at Silverpoint Court take the time to really know…read more
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Review from V D (Nephew of Resident) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our auntie has been treated with dignity since she has been here. During her stay the staff have managed to clear a leg ulcer that she previously had for over six years. She has also been encouraged to do tasks like personal hygiene and dressing herself. The activities that are organised are very thoughtful
and help and encourage the residents. I am full of admiration for the staff that are marvellous.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
I would like to take this time to thank you so very much for this positive and heart warming review. The team spend a lot of time finding out what our residents like to do and trying to devise a range…read more
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Review from Kerry S (Daughter of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Went to visit Silverpoint, was very pleased with initial visit, the staff are very good with my mum, the food is very good, definitely would not go hungry. The daily activities are excellent e.g. decorating walking frames, making cakes, keep fit, singing and dancing. I am very pleased with my mum's
care, couldn't ask for any better.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so much for giving this lovely review for the home and team. We are so pleased that your experience of having your dear mum stay with us has been so positive. The team work extremely hard to…read more
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Review from Paula H (Daughter of Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father is on his third week in Silverpoint, he has been treated very well and nothing is too much trouble. We are really pleased to have found him such a lovely home.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so much for this positive review. I am so pleased to hear that your dear father has received the care and treatment you (and we) expect. I know the team at the home takes great pride in…read more
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Review from Clare R (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Silverpoint Court for some time now and is very happy here indeed. All of the staff are lovely, friendly and approachable. She has made new friends among the residents, and the activity package keeps her entertained and busy every day.
For someone who was very sociable
before entering the care home, the variety of activities and the fact that there is something every day is perfect for my mum.
Residents and relatives are encouraged to provide feedback at the relative meetings, including suggesting menu items for lunches and dinners.
The environment is lovely, the food is lovely, and the staff are lovely. There is nothing better than hearing your relative say, "I like it here".
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so much for taking the time to write such a positive review for the home and the team. It is fantastic to hear how the environment and activities at our home are helping to keep your dear…read more
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Review from Lynn K (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really pleased with how my mum has settled in - mad most welcome. She had come from another home, which we were not happy with.
Her mood is lovely; I go in to see her, to chat and have a laugh (not cry, that was both of us). She goes to the day room to join in, and the staff are really good with
her. I am so pleased we moved; I can stop worrying!
Reply from Gay Snowdon, Home Manager at Silverpoint Court Residential Care Centre
Thank you very much for your lovely and kind words and for writing a very positive review of the home and the staff. Your mum has settled very well, and I am very pleased that both of you are happy…read more
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Review from Steve T (Son of Resident) published on 14 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This last month has been very difficult due to the deteriorating health of my mum. The staff of Silverpoint Court have been their usual cheerful selves and very supportive. They have looked after us as is their norm, and it is a privilege to have such caring staff in the home. I have no hesitation to
recommend them and this facility to anyone in need of excellent 24-hour care.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so very much for taking the time to write this very positive review for us, especially at this sad time. Your mum was a much-loved lady, and it has been a pleasure and a privilege to care…read more
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Review from Leslie R (Son of Resident) published on 20 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always been delighted with the love and care with which Mum has been treated in her time at Silverpoint. Sadly Mum passed away recently, and we cannot speak highly enough of all the staff for all the attention and sympathetic way that Mum and the family were treated in her final days. A huge
thank you to everyone at Silverpoint for all that they have done.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so much for writing this lovely review at this very sad time. Your dear Mum was a lovely lady who was much loved by the team at the home, and all miss her very much and were very sad when…read more
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Review from S R (Daughter-in-law of Resident) published on 20 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wow, what can I say about this care home! My mother-in-law loved it. The carers and staff were really happy to look after my mum-in-law right up to when she went down due to bad health, especially when sadly she passed aways, and she was right to the end treated with dignity.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so very much for taking the time to write this lovely review. I was lucky enough to meet your dear mother-in-law, and she was a lovely lady who was much loved by our team at the home. She is…read more
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Review from E B (Resident) assisted by family/friend published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and attention to all my needs. Lovely and clean. Meals are excellent; if not to my liking, then I can have something different. Nothing is too much for the members of staff; they are friendly and caring.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
We were so pleased to receive these positive comments from you in relation to the care you are receiving and the environment. It has always been important to keep the environment clean and prevent the…read more
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Review from L D (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, especially when my father was taken into hospital; they wasted no time in calling an ambulance and welcomed him back when he got back. Kept family informed of what was going on. When you visit, you feel most welcome. Mt father is a lot more happier here, mixing with others, than being
on his own. It has improved his mental health a great deal.
Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you so much for taking the time to write this review for the home and team. I am so pleased you feel the home offers excellent care and that the communication you have with the home is good. The…read more
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Current Review Score: 9.3 (9.330)

Overview of Review Score

The Review Score of 9.3 (9.330) out of 10 for Silverpoint Court Residential Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.580 for Silverpoint Court Residential Care Centre is calculated as follows: ( (71 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 112 Ratings = 4.58
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Silverpoint Court Residential Care Centre is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.05 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Oct 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Leanne

Leanne Lea

Job Title: Home Manager Joined: 2025

Leanne joined the Nellsar family as Home Manager for Silverpoint Court in 2025 with a passion for supporting the elderly and providing person-centred care. With a Level 5 in Health and Social Care Management, Leanne consistently strives for high quality service, ensuring best practice across the board. Having begun her care career at the age of 18, Leanne has worked in and progressed through various roles within the industry. Beginning as a Healthcare Assistant, Leanne also gained experience of working in the Catering department, Housekeeping, Training and Coaching, before becoming a Care Home Manager. Leanne strives for excellence and is proud to be working with her amazing team at Silverpoint Court. Together they provide the highest level of support to their residents, creating a comfortable home-from-home that is an enjoyable and loving place to live and work for all.

Frequently Asked Questions about Silverpoint Court Residential Care Centre

What types of Care is Silverpoint Court Residential Care Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Silverpoint Court Residential Care Centre have?

There are 33 Single Rooms.

What are the Facilities & Services at Silverpoint Court Residential Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Silverpoint Court Residential Care Centre to the centre of Canvey Island?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silverpoint Court Residential Care Centre to verify any information. View our terms and conditions. Silverpoint Court Residential Care Centre has an Enhanced Service - more info.