Silverpoint Court Residential Care Centre

Silverpoint Marine, Canvey Island SS8 7TN
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9.5 62 Reviews
  • Silverpoint Court Residential Care Centre, Canvey Island
Located near the marina on Canvey Island, Silverpoint Court Residential Care Centre offers stunning views of the Thames estuary. The Home comprises one dining room, two large lounges, a conservatory and a large secure garden; providing 24-hour residential support for up to 33 older people, plus respite and day care.

The Home's first priority is that residents lead a fulfilled and happy life, filled with fun. Team members actively encourage residents and their families to personalise their rooms and to become involved in decisions about their care and the way the centre is run.

Silverpoint Court's Recreation and Well-being team members ensure residents have access to tailored activities and entertainment seven days a week, to suit each person’s hobbies and interests, on an individual and group basis. Making the most of their proximity to the seafront, outings and activities are designed for residents’ wellness, enjoyment and sense of well-being. Seated exercise and dance classes and relaxing Namaste treatments are also very popular.

One of the first care providers to champion the importance of nutrition for older people and those living with a Dementia, Nellsar employ a Head of Nutrition and Wellness for their Homes. Silverpoint Court acknowledges that nutrition and hydration are an integral part of good health and well-being, delivering tasty, nutritious meals and snacks to residents every day.

Employing the Care Vision® digital care management system throughout the Home ensures that Silverpoint Court’s entire care service delivery, recording and reporting systems are optimised and centred around residents and their personalised care.
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Care Provided by Silverpoint Court Residential Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1400 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500

Hairdresser and Chiropodist not included in the fees.

These prices are only a guideline, please contact Silverpoint Court Residential Care Centre to find out the exact price for your requirements.

Contact Silverpoint Court Residential Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Silverpoint Court Residential Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Leanne Lea (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • The home maintain an open-hours visiting policy, which means relatives and friends welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch if booked in advance.

Parking

  • The home have a car park to the rear of the building under the archway.

Silverpoint Court Residential Care Centre Reviews (62)

9.5

Silverpoint Court Residential Care Centre has a Review Score of 9.5 (9.450) out of 10, based on 9 reviews in the last 2 years.
Over all time Silverpoint Court Residential Care Centre has 62 reviews.

Overall Experience
  • 48
  • 12
  • 1
  • 1
  • 0
Date Published
  • 62
  • 3
  • 4
  • 9
  • 53
Reviewer Connection to Silverpoint Court Residential Care Centre
  • 33
  • 9
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from G D (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Silverpoint Court is well run and food is good. Staff are friendly and generally home is clean and comfortable. However, at times, there is a shortage of staff. Also, there is a lack of activities for the more mentally alert residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L F (Daughter of Resident) published on 9 February 2016 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
The staff are very helpful and always have a lovely smile. Care home manager is very approachable and is keen to discuss any problems we may have. The residents rooms need decorating and some look quite tatty with chipped paint as is some of the fittings and furnishings in rooms. Food is not as varied
as I feel it should be and there are many days my dad just has soup for dinner. I cannot fault the staff who are always very caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.450)

Overview of Review Score

The Review Score of 9.5 (9.450) out of 10 for Silverpoint Court Residential Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.550 for Silverpoint Court Residential Care Centre is calculated as follows: ( (61 Excellents x 5) + (33 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 100 Ratings = 4.55
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Silverpoint Court Residential Care Centre is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Oct 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Leanne

Leanne Lea

Job Title: Home Manager Joined: 2025

Leanne joined the Nellsar family as Home Manager for Silverpoint Court in 2025 with a passion for supporting the elderly and providing person-centred care. With a Level 5 in Health and Social Care Management, Leanne consistently strives for high quality service, ensuring best practice across the board. Having begun her care career at the age of 18, Leanne has worked in and progressed through various roles within the industry. Beginning as a Healthcare Assistant, Leanne also gained experience of working in the Catering department, Housekeeping, Training and Coaching, before becoming a Care Home Manager. Leanne strives for excellence and is proud to be working with her amazing team at Silverpoint Court. Together they provide the highest level of support to their residents, creating a comfortable home-from-home that is an enjoyable and loving place to live and work for all.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silverpoint Court Residential Care Centre to verify any information. View our terms and conditions. Silverpoint Court Residential Care Centre has an Enhanced Service - more info.