Silverpoint Court Residential Care Centre

My mother has been at Silverpoint Court Residential Care Centre since May 2017. I looked at about 20 homes before I chose this one. Silverpoint Court Residential Care Centre is so homely, all the carers are so friendly and they really care, you feel at home there. I feel my mum is well looked after. It was a really hard decision to put mum into a home but I think I made the right decision - I would recommend this home to family.

My mother received outstanding care in the above home for nearly four years. In all of that time, I have visited at various times and all the staff no matter what the time, were efficient, pleasant and patient. I cannot praise the staff enough for the outstanding work they do.

I physically (and through websites) checked out every care home in the area before I decided on this one for my mother. My mum is precious to me and only the best is good enough. I spend a lot of time with Mum and witness every day the staff here caring for her like she was their own mum. I have complete peace of mind and confidence whilst Mum is here. Mum and I both consider all of the staff here to be our Silverpoint family. I wouldn't hesitate to recommend.

Silverpoint Court is well run and food is good. Staff are friendly and generally home is clean and comfortable. However, at times, there is a shortage of staff. Also, there is a lack of activities for the more mentally alert residents.

The staff are very helpful and always have a lovely smile. Care home manager is very approachable and is keen to discuss any problems we may have. The residents rooms need decorating and some look quite tatty with chipped paint as is some of the fittings and furnishings in rooms. Food is not as varied as I feel it should be and there are many days my dad just has soup for dinner. I cannot fault the staff who are always very caring.