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Silverpoint Court Residential Care Centre

Silverpoint Marine, Canvey Island, Essex SS8 7TN
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When we walked in, we were made very welcome. All the staff were happy to see us.Pauline F(Wife of Resident/Service User)
Silverpoint Court Residential Care Centre, Canvey Island
we were very much supported with moving in and the changes that were happening with Mum.Jackie C(Daughter of Resident/Service User)
Silverpoint Court Residential Care Centre, Canvey Island
The support team are always polite and friendly and have a great relationship with my Dad.M B(Son of Resident/Service User)
Silverpoint Court Residential Care Centre, Canvey Island

Located near the marina on Canvey Island, Silverpoint Court Residential Care Centre offers stunning views of the Thames estuary. The Home comprises one dining room, two large lounges, a conservatory and a large secure garden; providing 24-hour residential support for up to 33 older people, plus respite and day care.

The Home's first priority is that residents lead a fulfilled and happy life, filled with fun. Team members actively encourage residents...  

Care Provided by Silverpoint Court Residential Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,300£1,400 - £1,400
Residential Dementia Care£1,400 - £1,500£1,500 - £1,500

Hairdresser and Chiropodist not included in the fees.

Contact Silverpoint Court Residential Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Torie Sabbarton(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (33)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • The home maintain an open-hours visiting policy, which means relatives and friends welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch if booked in advance.

Parking

  • The home has a car park to the rear of the building under the archway.

Silverpoint Court Residential Care Centre Reviews (64)

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9.3

Silverpoint Court Residential Care Centre has a Review Score of 9.3 (9.342) out of 10, based on 9 reviews in the last 2 years. Over all time Silverpoint Court Residential Care Centre has 64 reviews.

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Review from Val B (Niece of Resident) published on 8 July 2021 Submitted via Postal Card
Overall Experience

My aunt came into the care home during the Covid-19 pandemic - this was a difficult time for all. As a family, the home showed compassion and high standards of keeping my auntie safe. We have regular updated and managed visits and Zoom calls. My aunt has developed a good relationship with her carers and settled in well. My aunt has dementia, so she can become confused and agitated at times, but the staff give her the reassurance she needs, and she even beginning to join in the activities.

Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre

Thank you for this very positive and heartwarming review. This time of admitting people through the pandemic has been so hard for families, and this team recognise this, and I am so glad they have been able to make you feel so confident in feeling Auntie is safe and well cared for. It is good to...  

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Review from Terry J (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

Dad was having bad falls in his home. He has some time in hospital, then rehabilitation. I knew he wasn't well enough to return to his home, at the age of 95. So he went into respite care. After only one week stay, my dad said he wanted to stay in the care home. He is being cared for 24/7. All staff and facilities are brilliant. He is so happy being there. Thank you.

Reply from Gay Snowdon, Home Manager at Silverpoint Court Residential Care Centre

Thank you very much for believing in us and for the lovely words that you have written here. I am pleased that you like everything in the home and what we do for your dad. All the staff are trying their utmost best to make sure that the residents are happy while living here. Your dad informed us...  

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Review from Brian C (Son of Resident) published on 5 May 2021 Submitted via Postal Card
Overall Experience

The staff are kind and thoughtful to Mum's needs and wishes at all times and have been particularly mindful since the Covid outbreak. We have moved out of the local area last year, and the staff and management have made life a lot easier for us to keep in regular contact with Mum. They are to be congratulated for the way they have handled this crisis.

Reply from Gay Snowdon, Home Manager at Silverpoint Court Residential Care Centre

Thank you very much for your very lovely comments and your positive review. I am pleased that you were happy with the care that your mum is getting here. Having regular contact with your mum is something that we make sure to help the well-being of the residents who live here in Silverpoint. The staff are doing their utmost best to ensure that the residents are safe and happy.

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Review from G J (Daughter of Resident) published on 9 April 2021 Submitted via Postal Card
Overall Experience

The last twelve months have been hard for residents, staff and relatives. At times, I have felt sad not to be able to see my dad. Communication is hard as he can't speak or hear properly. I desperately need to reconnect with him properly and to take him freely out of the home.

Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre

Thank you for this honest feedback. We know that this past year has been so difficult for the families of those people living in our home. I hope that you have been able to receive regular feedback about Dad's wellbeing from our resident liaison, but recognise that all the technology we have put in...  

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Review from Lynne H (Daughter of Resident) published on 8 April 2021 Submitted via Website
Overall Experience
Would like to say a massive thank you to all the staff through this very difficult time during the lockdown; you have gone above and beyond. You have given the care that families have been unable to give. You have sacrificed your own families to keep residents safe and protected, and for this, I thank you with all my heart.
I have had the long-awaited visit inside the home to see my mum, which was amazing. The strict checks before entering the home were very much appreciated, knowing that the staff are still doing everything to the guidelines to protect our loved ones with no corners being cut and again, I thank you.
I have no concerns with the reopening of the home with these strict procedures being in place.

Again, I thank you all and cannot wait to be able to enter the home more often when we are able in a safe and protected way.

Reply from Gay Snowdon, Home Manager at Silverpoint Court Residential Care Centre

Thank you, Lynne, for your very kind words and your lovely review. We are happy that you are pleased with the care that your mom is receiving here at Silverpoint Court. All the staff are doing their utmost best to ensure that all the residents are safe, happy and protected during this lockdown. We...  

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Review from A H (Resident / Service User) published on 15 February 2021 Submitted via Postal Card
Overall Experience

This care home has a unique atmosphere - it is very friendly and yet efficient. I am treated with respect. The is varied and nutritious.

Reply from Jacqui Shuttleworth, Operations & Compliance Manager at Silverpoint Court Residential Care Centre
Thank you go or your kind words. I am so pleased you are treated with respect, and you are happy in your home.

With kind regards.

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Review from Barry L (Nephew of Resident) published on 12 October 2020 Submitted via Postal Card
Overall Experience

As a life long resident of Canvey Island, my aunt really didn't want to leave her home of over ninety years. When the time came for her to move to Silverpoint Court it was made much easier than expected by the excellent management and staff. Within a couple of weeks, she was smiling again and much happier than I've seen her in a long time. I have absolute confidence in leaving her in their care in these difficult times.

Reply from Gay Snowdon, Home Manager at Silverpoint Court Residential Care Centre

Thank you very much for your kind words and believing in us. This is really a good motivation for the staff as they are appreciated for all their hard work. We try our very best to keep the residents safe and are happy while living here in Silverpoint. Your aunt had really settled well and is loved by everyone.

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Review from Davina E (Daughter of Resident) published on 5 October 2020 Submitted via Postal Card
Overall Experience

My mum has been in this home for several years. I'm very happy with the service and care and they are doing exceptionally well in the circumstances.

Reply from Gay Snowdon, Home Manager at Silverpoint Court Residential Care Centre

Thank you for your kind words. All staff are trying their best to ensure the safety of all residents in spite of the circumstances that we are all experiencing at the moment. Thank you for your continuing support to the staff and the home. This is really inspiring to us at this difficult time.

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Review from K B (Daughter of Resident) published on 17 July 2020 Submitted via Postal Card
Overall Experience

All the staff at Silverpoint Care home are amazing and looked after my Dad for two and a half years. The Manager is great, as are all the seniors who are just lovely amazing people, and every single carer there are second to none. We have become great friends with them all. My Dad loved them all so much and was very happy at Silverpoint. My Mum visited every day bless her, so also became a big part of her social life. I would highly recommend Silverpoint Care Home to anyone. The New manager seems very lovely too. Big shout out to the activities coordinator, she is fab.

Reply from Gillian Dixon, Operations & Compliance Manager at Silverpoint Court Residential Care Centre

Thank you so much for your feedback, it is very important for us to hear this as it enables us to understand if we are doing well or need to improve in any area! I am really pleased that you were happy with the care we provided for Dad, and that you felt we supported your Mum well during this...  

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Review from L T (Wife of Resident) published on 12 July 2020 Submitted via Postal Card
Overall Experience

My wonderful husband "who I miss so very dearly" was treated with love, respect and friendship. He was so very well looked after in Silverpoint 100%-100% of the time. The staff have hearts of gold, and there was nothing that anyone of them would not do for him; in every respect, all of the time. He used to call it his other home! I spent many hours there with everyone, and I would not have any better caring team of the wonderful staff at Silverpoint. They all loved him, and he loved them all, so did I.

Reply from Gillian Dixon, Operations & Compliance Manager at Silverpoint Court Residential Care Centre

Thank you so much for your feedback, we are always pleased to know when we have made a positive difference to our residents quality of life, but it is even more special when we have been able to successfully support the family too, and despite the sadness of your loss, that you will be left with...  

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Review from D M (Sister of Resident) published on 9 March 2020 Submitted via Postal Card
Overall Experience

The kindness and care of the staff to my brother and myself has been very good, especially the actual carers.

Reply from Silvia Barret, Operations & Compliance Manager at Silverpoint Court Residential Care Centre

Thank you for taking time to review our services. Your opinion is very important to us.

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Review from Pamela S (Daughter of Resident) published on 3 June 2019 Submitted via Postal Card
Overall Experience
My mother is in the late stages of dementia and is bedbound. The staff give 24 hours care, turning her every 3 hours and feeding her, even out of meal times when required.
They treat her with kindness and respect keeping her clean and comfortable at all times. Sad to say, mum is oblivious to the family and rarely knows we are there.
She is unable therefore to take advantage of any activities that take place within the home.

I cannot comment fully on anything outside of mum's room except when passing through as a visitor.

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Review from L F (Daughter of Resident) published on 27 March 2019 Submitted via Postal Card
Overall Experience
Now the lift is working, all I can say is what a difference in all aspects of Silverpoint. My dad is happy again as he can now access all areas of the home, moving around as he pleases independently.
The team of amazing carers, as always, go above and beyond their duties making sure my dad's needs are always met.

I look forward to seeing the home getting back to the homely place it once was décor wise.

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Review from G C (Friend of Resident) published on 5 January 2018 Submitted via Postal Card
Overall Experience

Staff are very caring, friendly and understanding. Nothing is too much trouble. Always a welcome for visitors and open to discuss their resident's needs. So lovely to see our friend laughing.

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Review from Linda R (Daughter of Resident) published on 3 January 2018 Submitted via Website
Overall Experience

The care and help that my mum received whilst at Silverpoint was excellent. The carers were attentive and always had her best interests at heart. There was a warm and welcoming atmosphere and I was always welcomed with a smile. Whenever they were worried, they would call the doctor or district nurse so I had absolute confidence in leaving her in their care.

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Review from Derek (Son of Resident) published on 27 December 2017 Submitted via Website
Overall Experience

All areas are very clean and bright, the staff are helpful and cheerful and treat the residents with respect, food is of a high standard. Only criticism is that there are times when the staffing levels seem low.

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Review from Colette T (Daughter of Resident) published on 18 December 2017 Submitted via Postal Card
Overall Experience

My mum became a resident on the 9th October 2017. In this short time, I have seen a drastic change for the positive. Mum could not walk without a frame, now no longer needed. Her appetite has increased which has had a good impact with being insulin dependent resulting in levels that were 120% to now 64%. The carers/manager/office staff, do an amazing job and as we know it's more for the loves of the attendees than financial gain.

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Review from E D (Son of Resident) published on 30 November 2017 Submitted via Postal Card
Overall Experience

Silverpoint were very responsive to our request for a couple of weeks care for my father who was just discharged from hospital following a fall.

The manager assessed my dad whilst in hospital in a rigorous but friendly manner and was very helpful about the uncertainty of a discharge date.

The care at Silverpoint was very professional and knowledgeable and always performed in a dignified way as well as with a sense of humour and happy attitude.

Overall, my dad's stay at Silverpoint was a relief both to him and his family.

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Review from Roger L (Respite Resident) published on 14 November 2017 Submitted via Postal Card
Overall Experience
I found the home very friendly.
Staff were kind and considerate.
I will certainly come back next tear, placement team permitting!

My wife can go away and know that I am being looked after properly.

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Review from Teresa B (Daughter of Resident) published on 9 October 2017 Submitted via Postal Card
Overall Experience

My mother has been at Silverpoint Court Residential Care Centre since May 2017. I looked at about 20 homes before I chose this one. Silverpoint Court Residential Care Centre is so homely, all the carers are so friendly and they really care, you feel at home there. I feel my mum is well looked after. It was a really hard decision to put mum into a home but I think I made the right decision - I would recommend this home to family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 October 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (19) & Events (0)

News
  • 16 Jul 2026

    We were delighted to welcome six beautiful, fluffy Pomeranian dogs to our Care Home on Canvey Island for a very special Pet Therapy visit. Our residents gathered in our conservatory...

  • 25 Jun 2026

    We were delighted to welcome back the talented Kevin Walsh for another wonderful session of live entertainment at our Care Home on Canvey Island. Our residents enjoyed a fantastic afternoon...

  • 11 Jun 2026

    As part of Nellsar’s Love to Care Art Competition, launched in May, residents and team members were invited to create inspirational artwork featuring the words ‘Love to Care’. Through paintings,...

Upcoming Events

There are no upcoming events for Silverpoint Court Residential Care Centre.

Awards / Recognitions (6)

  • 30 Jan 2026Recipient: Nellsar Care Homes
  • 30 Jun 2021Recipient: Nellsar Care Homes
  • 28 Feb 2020Recipient: Nellsar Care Homes

Accreditations

There are no accreditations posted yet for Silverpoint Court Residential Care Centre.

Meet the Team (1)

Torie Sabbarton
Torie SabbartonJob Title:Home ManagerJoined: 2024

A Registered Nurse since 1994, Torie joined Nellsar in 2024 with over 10 years’ experience as a Registered Manager in large Nursing and Residential Homes. Torie is passionate about providing tailored Dementia Care, supporting our residents and creating homely environments for people to live full, meaningful lives. Torie strives for each Home to be an active part of the local community, creating a fun place to live and work. Leading by example, Torie believes each team member should feel valued and supported, helping them to develop their professional skills and achieve personal goals to become the best version of themselves.

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