Everyone at Woodstock has gone out of their way to make Mum feel at home.
Marcelline R (Daughter of Resident)
she loves a bit of banter and enjoys joining in with the activities and going on outings
Donna M (Daughter of Resident)
You cannot fault the friendliness, standard of care and support given by all of the staff
Sue M (Daughter of Resident)
Included is laundry, food, internet, activities. We do accept top-ups. Social services usually pay the full fee and seek the top-up from the family.
These prices are only a guideline, please contact Woodstock Residential Care Centre to find out the exact price for your requirements.
The home maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch.
Woodstock Residential Care Centre has a Review Score of 9.6 (9.630) out of 10, based on 22 reviews in the last 2 years.
Over all time Woodstock Residential Care Centre has 83 reviews.
5.0 out of 5
Thank you for sharing your experience at Woodstock Care Centre. I will pass along your feedback to the team-it will mean the world to them
5.0 out of 5
Thank you so much for such a positive review. It makes me happy to know that your dear parents are treated with dignity and respect. Your opinion is very important to us and helps us continue improving the lives of our beloved residents
4.0 out of 5
Thank you so much for taking the time to review our service. I'm very happy to hear that your mum is settled and content, giving you peace of mind. I want to reassure you that the home is looking to update the menus, taking residents' feedback into consideration, following the survey
5.0 out of 5
Thank you for your positive feedback and also a lovely review. I will ensure that your kind words are shared with he staff. your opinion is very important to us. We are very pleased that you feel that the care of your father is exceptional. This means a lot to us. Thank you
4.0 out of 5
Thank you so much for your kind words, it is very refreshing to know that you feel very confident in your fathers care , Your opinion is very important to us , Thank you for the positive review
5.0 out of 5
Thank you so much for such a positive review. I am very happy to know that your mum is well looked after. Your opinion is very important to us.
5.0 out of 5
Thank you so much for taking the time to share your experience at Woodstock Residential Care Home. I'm really happy to hear that your husband is settled and well looked after. I will discuss your feedback with the team, and we will review our menus, taking into consideration input from both residents and their families. We will also speak with the Home Manager about how we can improve our laundry service
4.0 out of 5
Thank you so much for taking the time to review our service. Your opinion is valuable and helps us improve
5.0 out of 5
Thank you so much for such positive feedback. I'm so happy to hear that your mum is well looked after and enjoys her life at Woodstock. I will pass your review on to the team - I know they will be over the moon to be recognised for their love and care.
5.0 out of 5
Thank you so much for this positive feedback and yes Nellsar Management do read all the reviews and use the information as a vehicle for positive change. I will, as always contact the staff team following this review and remind them how proud they should be and the benefit their excellent care and kindness provides which extends to the whole family. The manager is exceptional, she cares with a passion about her residents and families and always strives for her home and her staff to be the best they can be, excellent care and lots of opportunities for fun.
4.0 out of 5
Thank you so much for sharing your experience at Woodstock Residential Home. Your opinion is very important to us, as feedback helps us understand how well our service and team are supporting your loved ones, and it allows us to identify any areas for improvement. I'm really happy to hear that you feel the care provided at Woodstock is good. I can reassure you that we are currently awaiting the outcomes of the residents' food survey conducted in May, and we will be reviewing our menu with their wishes and needs in mind.We always welcome suggestions from families. It's very important that we work together to find solutions and continue improving our service.
4.0 out of 5
Thank you so much for taking the time to review our service. I'm really happy to hear that our team met your expectations. We have taken your recommendation regarding the food provided on board. It would be lovely if we could arrange a meeting to discuss the issues you've raised in more detail.
5.0 out of 5
Thank you so much for trusting us to take care of your dear nan. It gives me peace of mind knowing that the staff have been supportive to both your nan and your family. Your positive feedback means a lot to the team.
5.0 out of 5
Thank you for taking the time to share your experience at Woodstock Care Home. Your opinion is very important to us and helps us improve our service. I'm very glad to hear that you have peace of mind knowing your granddad is well looked after and that you're kept well informed.
3.0 out of 5
Thank you so much for taking the time to share your experience at Woodstock Residential Home. Your opinion is valuable to us, as will help us to improve. I am glad that you feel that your Mum is well cared for and the staff are doing a wonderful job. I will look into the issues related to the laundry system and refurbishment plans and I will come back to you.
4.0 out of 5
Thank you so much for taking the time to share your experience at Woodstock Residential home. I am so glad that your Mum is happy joining in day-by-day activities, and is well looked after. I will pass your lovely comments to the staff in relation to their hard work, and responsiveness to our resident's needs and wishes. I am happy to hear that the laundry service has improved. Thank you for bringing to our attention the issues related to supper time. I will discuss this with the home manager and head chef, and we will review the Menu taking into consideration the resident's wishes and needs. Your opinion is very important to us, helping to improve our service and provide better quality care for our dear residents.
5.0 out of 5
Thank you so much for taking the time to share such a lovely review about the care home and the staff. I am so happy that your mum is well looked after and stimulated by taking part in the home's activities.
5.0 out of 5
Dear Gillian, thank you so much for such lovely feedback. Your opinion means the world to the team.
5.0 out of 5
Dear Anne, thank you so much for taking the time to share your experience at Woodstock. I am very happy to hear that your mum feels supported and content.
4.0 out of 5
Dear Sue, I am so happy that your mum is settled and content at Woodstock. I will pass your lovely feedback on to the care team.
The Review Score of 9.6 (9.630) out of 10 for Woodstock Residential Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
"The staff and I here at Woodstock are very committed to providing excellent care and upholding the values of our residents and their families. Collectively, our team has a wide range of exceptional skills that enable us to focus on the well-being of our residents, and deliver tailored, person-centred care.
Our Unit Managers make sure our residents’ clinical care and medical needs are expertly catered for, and our care staff work extremely hard to ensure that residents receive the best all-round care, in a way that is of their choosing. Ensuring our residents’ happiness and contentment is of the utmost importance, as is making sure they feel like Woodstock is their home.
Our Recreation and Well-Being Team provides a broad range of meaningful activities that allow residents to enjoy life; family and friends are very much a part of it all. We have a fabulous Catering Team that provides delicious meals for our residents – varied menus that cater for all tastes and medical needs.
Our Housekeeping department ensures our Home is kept clean, tidy and maintained to a high standard, providing a comfortable and attractive environment our residents can enjoy and feel proud to live in.
Put all our wonderful teams and shared values together and this is Woodstock; we care about providing a real home environment for our residents and are very proud to be part of the Nellsar family."
“Hello, my name is Marina Foreman. I am the Senior Recreation and Well-Being Lead at Woodstock Residential Care Home and I started in December 2016. I’m very proud of completing multiple training courses over the years, including Mental Health Level 3, the Care Certificate, Advanced Course Dementia, NVQ Level 2 in Principles of Dementia and Virtual Dementia Tour.
I passionately believe meaningful activities are the key to good mental health and well-being. I believe that everyone has a value and I want to support people to lead their best possible lives. My job role allows me to bring smiles to people's faces and seeing the residents having fun, laughing and enjoying themselves makes me happy. It gives me great pleasure to know that I’m making a difference. I am also very proud of getting Woodstock in the newspaper and the good feedback I receive from families about the Activities that we provide at the Home.
Over the years, Activities has become more widely recognised as a very important part of care for our residents’ well-being. Nellsar and the team I work with at Woodstock are very supportive with my ideas and helping me to achieve my goals and bring activities to the Home.”
"Hello, my name is Lynn Clemons and I am the Head Chef at Woodstock. I started as the Weekend Cook in October 2000, where I then had the opportunity to work full time as Cook. The training has improved since I started, as we now have the same training as all our care staff including Dementia, SOVA and Moving and Handling. This has given me a greater understanding of the people we care for; I enjoy my job making sure my residents eat well and enjoy their meals.
Woodstock is a very homely and happy place to work. The food we provide has massively improved and our residents have more choice – even the puréed meals have improved with the use moulds and piping techniques. The puréed meals we serve our residents on a soft food diet retain the attractive appearance of the regular meals we serve everyone else.
We have a very supportive team here at Woodstock – from the managers to the care staff – we work as a team. The best part about working with and leading my Kitchen staff is to making sure that our residents are happy with the catering services we provide. We also strive to ensure their families are happy that their mums, dads, and grandparents are content and well looked after.”
“I currently work at Woodstock as a Kitchen Assistant, and I have been an assistant cook since June 2019. I previously worked as a Kitchen Assistant from 2007 to 2009 and I came back in June 2020 on a teatime duty.
I became a Care Assistant at Woodstock for a year after leaving my job in Sittingbourne Community School as a Catering Assistant, which I worked at for nearly eleven years. When the pandemic started my job role changed as I became a full time Kitchen Assistant and Assistant Cook. I even became employee of the month on the year of 2019!
I have been provided with lots of different training from the Home including Dementia Care, First Aid, Nutrition and Hydration and much more. I also achieved a certificate for the Nellsar Chef Masterclass in 2019.
I love and enjoy my job – especially in the cooking. Over the years working at Woodstock, I gained a lot of confidence. Working with such a friendly and supportive team has helped me grow throughout my journey and I feel I have become stronger in myself.”
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