
Everyone at Woodstock has gone out of their way to make Mum feel at home.Marcelline R(Daughter of Resident/Service User)

she loves a bit of banter and enjoys joining in with the activities and going on outingsDonna M(Daughter of Resident/Service User)

You cannot fault the friendliness, standard of care and support given by all of the staffSue M(Daughter of Resident/Service User)

Everyone at Woodstock has gone out of their way to make Mum feel at home.Marcelline R(Daughter of Resident/Service User)

she loves a bit of banter and enjoys joining in with the activities and going on outingsDonna M(Daughter of Resident/Service User)

You cannot fault the friendliness, standard of care and support given by all of the staffSue M(Daughter of Resident/Service User)

Located in the market town of Sittingbourne, Woodstock Care Home provides person-centred residential, nursing, and dementia care for up to 45 residents in single or companion rooms. All bedrooms are tastefully decorated, most of which have ensuite facilities. The home comprises six different lounges and private seating areas, a large garden and patio area, a light and airy conservatory, and an onsite hair salon.
The Home also employs a physiotherapist to...
Care Provided by Woodstock Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The Self-Funded Nursing Care weekly fee does not include the NHS-Funded Nursing Care (FNC) fee.
The weekly fees do not include personal expenditures such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc.
The price(s) shown are provided by the care home. Contact Woodstock Care Centre for full pricing details and T&Cs.
Contact Woodstock Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nellsar Care Homes
- Private Owned
Person in charge
- Roz Kelly (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (9)
Visiting
- The home maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch.
Woodstock Care Centre Reviews (97)
Woodstock Care Centre has a Review Score of 9.7 (9.718) out of 10, based on 29 reviews in the last 2 years.
Over all time Woodstock Care Centre has 97 reviews.
Staff are very friendly and caring, that go above and beyond. Dad's care is exceptional.
Thank you for your positive feedback and also a lovely review. I will ensure that your kind words are shared with he staff. your opinion is very important to us. We are very pleased that you feel that the care of your father is exceptional. This means a lot to us. Thank you
All staff are very helpful and attentive. Where we have raised any issues these have been acted on speedily. Equally if he has needed additional medication or other issues they have notified me straight away. My dad is still settling in but I have no concerns or issues and I am pleased with the choice of care home.
Thank you so much for your kind words, it is very refreshing to know that you feel very confident in your fathers care , Your opinion is very important to us , Thank you for the positive review
I am very pleased with the care my mother receives at Woodstock. The staff are very caring and attentive to her demanding needs and requirements. I have no concerns. Any needs I may have have always been dealt with promptly and professionally. Well done, Woodstock and thank you.
Thank you so much for such a positive review. I am very happy to know that your mum is well looked after. Your opinion is very important to us.
My nan and granddad have been residents of Woodstock Residential Care Centre for over a year now. It is always a challenging time for the family to deal with initially but for us seeing them happy and content means a lot. We know that they are well looked after together. Thank you to all the staff for your continued hard work.
Thank you so much for taking the time to review our service. Your opinion is valuable and helps us improve
It is well worth looking at the Woodstock Care Home videos and photos, also, write ups as there are far too many things to mention in a review.
Thank you so much for this positive feedback and yes Nellsar Management do read all the reviews and use the information as a vehicle for positive change. I will, as always contact the staff team following this review and remind them how proud they should be and the benefit their excellent care and...
Woodstock Residential Care is good, but the food could do with improvement.
Thank you so much for sharing your experience at Woodstock Residential Home. Your opinion is very important to us, as feedback helps us understand how well our service and team are supporting your loved ones, and it allows us to identify any areas for improvement. I'm really happy to hear that you...
My mother in law has been a resident here but she feels the food needs improvement. The staff are all excellent.
Thank you so much for taking the time to review our service. I'm really happy to hear that our team met your expectations. We have taken your recommendation regarding the food provided on board. It would be lovely if we could arrange a meeting to discuss the issues you've raised in more detail.
My nan came to Woodstock for respite and we were so pleased with how quickly she settled.The staff are so caring and attentive so supportive to us as a family. My nan settled so well that as a family we decided for her to stay as a permanent resident. To see my nan so well looked after, settled, clean and well fed is such a relief for us. We definitely made the right decision for her as she is so happy there.She absolutely loves the activities.
Thank you so much for trusting us to take care of your dear nan. It gives me peace of mind knowing that the staff have been supportive to both your nan and your family. Your positive feedback means a lot to the team.
Homely and friendly, always great communication and looked after my granddad really well. Really kind and allow me to use the salon space to cut my granddads hair.
Thank you for taking the time to share your experience at Woodstock Care Home. Your opinion is very important to us and helps us improve our service. I'm very glad to hear that you have peace of mind knowing your granddad is well looked after and that you're kept well informed.
My mum's room looks a bit tired and the curtains do too. Also, her window is still wooden framed.
I think that the money we pay each month that things are getting a bit neglected.
The care staff do a wonderful job and my mum is well looked after.
Thank you so much for taking the time to share your experience at Woodstock Residential Home. Your opinion is valuable to us, as will help us to improve. I am glad that you feel that your Mum is well cared for and the staff are doing a wonderful job. I will look into the issues related to the laundry system and refurbishment plans and I will come back to you.
My mum has been ‘working’ here for 3 years now! She is well looked after and seems happy enough, she loves a bit of banter and enjoys joining in with the activities and going on outings out. The staff are absolutely fantastic, they work so hard to make everyone feel welcome. I’m not in generally at meal times but the one time I did pop in at tea time, Mum had sandwiches that in my opinion didn’t look very appetising and were stale! So maybe a little more attention to the food/menu. I appreciate it’s not easy feeding so many but at the same time, it’s at least got to be appealing and fresh. With regards to the laundry, I think the home is back on track as I know they were having a few problems, but as long as everything is named it makes their life easier for them, being understaffed doesn’t help. Overall though Mum is really happy there with her friends and I don’t have to worry about her as I’m kept up to speed with everything.
Thank you so much for taking the time to share your experience at Woodstock Residential home. I am so glad that your Mum is happy joining in day-by-day activities, and is well looked after. I will pass your lovely comments to the staff in relation to their hard work, and responsiveness to our...
Woodstock has entertainment for the residents as well.
Thank you so much for taking the time to share such a lovely review about the care home and the staff. I am so happy that your mum is well looked after and stimulated by taking part in the home's activities.
My dear father has been a resident for more than two years now and regards Woodstock as his home. He is treated with loving care and kindness by the wonderful staff. My family and I know that he is safe and secure. The activities are varied. I enjoy being able to take part in recent Christmas fun! The home is always decorated in a way that reflects the season or celebration, e.g. Halloween, Valentine's and Christmas. My father particularly likes the regular church services. I am always made to feel welcome by all the staff, and I appreciate the time they spend listening to any questions or concerns that I may have, whether speaking to me in person or on the telephone.
Dear Gillian, thank you so much for such lovely feedback. Your opinion means the world to the team.
My mother has been in the care home for just over a year. You cannot fault the friendliness, standard of care and support given by all of the staff to the residents and family members. My mum enjoys the meals but especially the cups of tea. She is settled and well looked after.
Dear Sue, I am so happy that your mum is settled and content at Woodstock. I will pass your lovely feedback on to the care team.
The care home manager is very approachable and does listen.
As Mum's condition has worsened, staff have adapted their care to suit her needs.
As a regular visitor to Woodstock, I feel that I am always welcome, and I appreciate the way that staff keep me in the loop, albeit with regards to the need for Mum's shower gel to be replaced or the fact that Mum has been seen by the GP.
Woodstock is a warm, friendly place to be with excellent care facilities and enough things going on for everyone to be kept busy if they want to be. I would and do recommend Woodstock if you are looking for a care home for your loved one.
Thank you so much for such a lovely feedback. Your opinion is very important to us.
The care my father received in his final days was exemplary, with kind and caring staff who all showed him compassion and dignity throughout.
My mother and l can not praise the staff enough. They also provided us with 3 meals a day and a constant supply of tea. Coffee and cold beverages. Their support for us both was also phenomenal and we will forever be in their debt.
My father spent his last year at Woodstock and was extremely happy.
Thank you all so very much. My mother has also said if she needs care in the future can she book now.
Thank you so much for your kind words, it means a lot to the team and gives me peace knowing that our staff showed care and empathy to your dad and you as a family.
My husband is so happy and looked after so well. I am informed of his care. The staff are excellent, and the food is really good, more like a hotel than a care home.
Thank you so much for such a positive review. Makes me so happy to hear that the staff at Woodstock are taking good care of your dear husband. Your feedback is so important to us, and it means a lot to the staff.
The carers are exceptional, the care and love provided to my mum is amazing. My mum loves living in this home and has a fun and happy relationship with the carers. They really do everything for my mum's best interest. She is fed so well that I keep having to buy her bigger clothes. Keep up the good work.
I am so happy that your mum is well looked after and happy at Woodstock residential home. Your opinion is very important to us and means a lot to the team.
My mother-in-law is always happy and content when I go to visit her, often surrounded by other residents with a trusty cup of tea in hand. Over the years I have known her to be quite nervous and anxious, since living at Woodstock she is no longer that way at all and that's down to the carers supporting and helping her.
Thank you so much for taking the time to write such a positive review. I am so glad that your mother-in-law is well looked after and content.
Extremely impressed and happy with Woodstock, both the place and the people.
Thank you so much for taking time to share your experience at Woodstock Residential Home. Your opinion is very important to us and very important to our staff morale.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (29) & Events (0)
- 30 Jul 2026
Yee-haw! Our residents at our Sittingbourne Care Home enjoyed a wonderful day of fun, food and fantastic entertainment as we transformed our garden into the Wild West for our much-anticipated...
- 16 Jul 2026
To celebrate World Chocolate Day at our Sittingbourne Care Home, we got together for a baking session, making delicious white chocolate Rice Krispie cakes. Everyone enjoyed taking turns mixing the...
- 25 Jun 2026
We had a wonderful time celebrating Father’s Day on Sunday 21 June at our Care Home in Sittingbourne, bringing our residents and their loved ones together for a day filled...
There are no upcoming events for Woodstock Care Centre.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Nellsar Care Homes
- 30 Jun 2021Recipient: Nellsar Care Homes
- 28 Feb 2020Recipient: Nellsar Care Homes
Accreditations
There are no accreditations posted yet for Woodstock Care Centre.
Meet the Team (3)

"The staff and I here at Woodstock are very committed to providing excellent care and upholding the values of our residents and their families. Collectively, our team has a wide range of exceptional skills that enable us to focus on the well-being of our residents, and deliver tailored, person-centred care.
Our Unit Managers make sure our residents’ clinical care and medical needs are expertly catered for, and our care staff work extremely hard to ensure that residents receive the best all-round care, in a way that is of their choosing. Ensuring our residents’ happiness and contentment is of the utmost importance, as is making sure they feel like Woodstock is their home.
Our Recreation and Well-Being Team provides a broad range of meaningful activities that allow residents to enjoy life; family and friends are very much a part of it all. We have a fabulous Catering Team that provides delicious meals for our residents – varied menus that cater for all tastes and medical needs.
Our Housekeeping department ensures our Home is kept clean, tidy and maintained to a high standard, providing a comfortable and attractive environment our residents can enjoy and feel proud to live in.
Put all our wonderful teams and shared values together and this is Woodstock; we care about providing a real home environment for our residents and are very proud to be part of the Nellsar family."

“Hello, my name is Marina Foreman. I am the Senior Recreation and Well-Being Lead at Woodstock Residential Care Home and I started in December 2016. I’m very proud of completing multiple training courses over the years, including Mental Health Level 3, the Care Certificate, Advanced Course Dementia, NVQ Level 2 in Principles of Dementia and Virtual Dementia Tour.
I passionately believe meaningful activities are the key to good mental health and well-being. I believe that everyone has a value and I want to support people to lead their best possible lives. My job role allows me to bring smiles to people's faces and seeing the residents having fun, laughing and enjoying themselves makes me happy. It gives me great pleasure to know that I’m making a difference. I am also very proud of getting Woodstock in the newspaper and the good feedback I receive from families about the Activities that we provide at the Home.
Over the years, Activities has become more widely recognised as a very important part of care for our residents’ well-being. Nellsar and the team I work with at Woodstock are very supportive with my ideas and helping me to achieve my goals and bring activities to the Home.”

“I currently work at Woodstock as a Kitchen Assistant, and I have been an assistant cook since June 2019. I previously worked as a Kitchen Assistant from 2007 to 2009 and I came back in June 2020 on a teatime duty.
I became a Care Assistant at Woodstock for a year after leaving my job in Sittingbourne Community School as a Catering Assistant, which I worked at for nearly eleven years. When the pandemic started my job role changed as I became a full time Kitchen Assistant and Assistant Cook. I even became employee of the month on the year of 2019!
I have been provided with lots of different training from the Home including Dementia Care, First Aid, Nutrition and Hydration and much more. I also achieved a certificate for the Nellsar Chef Masterclass in 2019.
I love and enjoy my job – especially in the cooking. Over the years working at Woodstock, I gained a lot of confidence. Working with such a friendly and supportive team has helped me grow throughout my journey and I feel I have become stronger in myself.”
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