
Everyone at Woodstock has gone out of their way to make Mum feel at home.Marcelline R(Daughter of Resident/Service User)

she loves a bit of banter and enjoys joining in with the activities and going on outingsDonna M(Daughter of Resident/Service User)

You cannot fault the friendliness, standard of care and support given by all of the staffSue M(Daughter of Resident/Service User)

Everyone at Woodstock has gone out of their way to make Mum feel at home.Marcelline R(Daughter of Resident/Service User)

she loves a bit of banter and enjoys joining in with the activities and going on outingsDonna M(Daughter of Resident/Service User)

You cannot fault the friendliness, standard of care and support given by all of the staffSue M(Daughter of Resident/Service User)

Located in the market town of Sittingbourne, Woodstock Care Home provides person-centred residential, nursing, and dementia care for up to 45 residents in single or companion rooms. All bedrooms are tastefully decorated, most of which have ensuite facilities. The home comprises six different lounges and private seating areas, a large garden and patio area, a light and airy conservatory, and an onsite hair salon.
The Home also employs a physiotherapist to...
Care Provided by Woodstock Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The Self-Funded Nursing Care weekly fee does not include the NHS-Funded Nursing Care (FNC) fee.
The weekly fees do not include personal expenditures such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc.
The price(s) shown are provided by the care home. Contact Woodstock Care Centre for full pricing details and T&Cs.
Contact Woodstock Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nellsar Care Homes
- Private Owned
Person in charge
- Roz Kelly (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (9)
Visiting
- The home maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch.
Woodstock Care Centre Reviews (97)
Woodstock Care Centre has a Review Score of 9.7 (9.718) out of 10, based on 29 reviews in the last 2 years.
Over all time Woodstock Care Centre has 97 reviews.
On every visit to Woodstock Care Home I have found everyone to be very friendly and truthful (which means a lot) and my friend is being well cared for.
Thank you so much for taking time to review our service. Your opinion is very important to us.
My mum has been at Woodstock for just over two years. She has age-related mental health issues. Trusting someone to look after a relative is not easy, I have faith that all the staff at Woodstock have Mum's care and best interests at heart. Mum looks well cared for whenever I visit and the home always has a good atmosphere. The staff put on a lot of extra activities for residents, which always seem to be enjoyed. We definitely picked the right place for Mum.
Thank you so much for your positive review. I am really happy that Woodstock's team is supportive of your mum's needs and wishes. Your opinion is so important to us.
Due to coronavirus, we have not seen inside the home. We have been sent pictures, which give us a very good impression. Contact with staff so far has been very good. From what we've seen and heard, Mum seems to have settled in and is happy, which is a relief for us.
Thank you so much for taking the time to review our service. Your opinion is very important to us and will support us in improving our services for our residents.
The standard of care at the Woodstock is excellent. The whole team strive to make life as comfortable and enjoyable as possible. The catering is really good, with a great choice and the team are flexible when it comes to likes and dislikes. The accommodation is good and maintenance is carried out quickly and efficiently when required. The activities team are fantastic and always try and do all possible to arrange visits within the current guidelines; nothing is too much trouble. Communication is consistently good and they always keep me updated regarding Mum's ups and downs. I know the staff are working in very trying circumstances on several levels and I cannot praise them highly enough. Superb all round.
Dear Steve, thank you so much much for your lovely review. Your opinion is very important to us.
They have always been very welcoming and keep us in touch with what's been going on. We are unable to comment on all aspects of the home as we have not been further than the visitors' pod because of covid.
Dear Sally, thank you so much for taking the time to express your views in regards to our services. Your opinion will help to improve our services, as our residents deserve the best.
The staff are very friendly and helpful. My father feels really comfortable here. He enjoys the food and loves the carers.
Dear Lee, thank you so much for your lovely review. I am really pleased that your Father is happy at Woodstock Residential Home. Your opinion is very important to us.
It has been a difficult period with the covid pandemic but the Woodstock staff have always done their utmost to help and keep me in the loop regarding my parents' welfare.
Dear Stephen, thank you so much for your lovely review. I am really glad that you and your lovely parents have been supported well by the Woodstock's team. We have great memories with your Mum and all the staff are very attached with your Dad. Your opinion is very important to us.
Woodstock staff and management are always professional, courteous and caring. They have treated my mum as a surrogate family to her. Always tending her needs and making her smile. They have provided a safe, gentle, caring atmosphere, which Mum has positively thrived on over the last four years. I am always quickly informed of any minor problems and needs to which I need to help decide the best course of action for her wellbeing. Mum now eats foods which, prior to her residency, she would have refused. This is the best compliment I could give the cooks and kitchen staff who help monitor Mum's needs - she often eats several portions. Activities have been challenging but met by truly dedicated, amazing staff. Management have been informative, helpful, understanding and accessible at all times. Thank you, Woodstock, for being an amazing team.
Dear Kevin, Thank you so much for taking time to write such a lovely review. I am really happy that your Mum is well looked after and the staff are responsive to her needs and wishes. Your opinion is very important to us.
Excellent care and highly dedicated staff.
Thank you so much for your positive review. Your opinion is very important for us to improve our quality of service and to keep the staff's morale up.
Everyone is also polite and thoughtful. They provide the highest level of care always. Even in these difficult times they still sound so cheery when speaking on the phone. So grateful for all the care they are giving Mum. I couldn't wish for anything better for her. Always contact me with any queries or concerns. I feel able to approach them comfortably with any concerns or queries.
thank you so much for your lovely review. Your opinion is very important to us. The Woodstock team will really appreciate your positive review.
I can't recommend Woodstack highly enough. The care and support that Dad has received since he's been here, is second to none. I was really worried when Dad first came, but my fears were soon put to rest by the amazing staff. Dad is happy and settled, and I couldn't be happier.
Thank you so much for your lovely feedback. I am really happy to know that your Dad is happy and content and you have peace of mind. Your opinion is very important to us.
My whole family have complete faith in Woodstock. After my grandmother moved in during Dec 2019, we have been 100% impressed with every aspect of her care. The public rooms are always spotless, as is my grandmother's bedroom. The staff go out of their way to entertain and accommodate her needs and interests. The food, snacks and drinks seem to flow freely and are of a high quality. It feels like we are leaving her with family and we are truly thankful for all they do.
Dear Kirsty thank you so much for your lovely review. The Team in Woodstock care home are working hard to provide good quality of care and your opinion is very important to them and to us as a company.
My mum has been here a year today and I looked at several homes before I chose this one and it is an excellent place. The staff are very kind and always eager to help, there is always something for my mum to do. My mum is very happy being here and I am pleased that she is. The food is of excellent quality and I have tried the food so I do know. I have always been kept informed of anything that is going on in the care home. Any concerns I have over my mum have always been dealt with in a professional but kind and helpful way and this is a very difficult time.
Thank you so much for taking the time to express your positive experience in Woodstock Residential home. Your opinion is very important to us.
The staff are very friendly, helpful and go out of their way to help if you have any questions.
Family and friends always welcome to visit and participate in activities with the residents.
Thank you so much for your positive feedback, I am so pleased that both you and your Mum are satisfied with the service provided. At Woodstock, we are extremely proud of what we do and your feedback is very important to us.
The staff have been in contact weekly by email/phone updating me with events and images of him. They arranged for me to speak with him and he sounded happy and content. Most important things to him are food, comfort and having someone around if he needs them.
Woodstock have gone over and above my expectations and I would highly recommend anyone considering moving an elderly relative into a home to visit Woodstock.
Thank you so much for taking time to review our services. Your opinion is very important to us, as we try to improve all the time and learn from any mistakes.
Very pleased overall.
Thank you so much for taking time to review Woodstock Residential Home. Your opinion is very important to us.
All facilities, activities are all good for my mother's care.
Thank you Mrs H for your lovely review, it is much appreciated and we will continue to strive and meet all expectations, should you have any queries or concerns I am always happy to support and assist.
We are always included in what is going on while we visit and given refreshments. We are aware the home is being updated and recruiting more staff which is a positive thing for everyone. We are excited to see the results.
Our Aunt and late husband joined Woodstock during 2008, they always had good care. We feel that Woodstock is her 'Home' now and she is always treated well despite her occasional outbursts. The fact that our Aunt will be 98 next month shows how she has benefitted from the kind, caring environment. Thank you.
The carers do their best, but if a client wanders they are unsupervised.
They have no idea on how to manage difficult dementia clients and go in mob-handed which adds to the client's distress. My mother was left in wet pads and bed at times no sheets on her bed and dried faeces on her mattress.
Several times I visited, and her breakfast was left cold on her bedside table, along with her morning hot drink (which was cold), which means that no one entered her room to clean things away.
The valance sheet was urine stained for at least four weeks, despite telling several members of staff, I have photos to evidence this.
Dirty pads were left in her en suite from one day to the next (also supported by photographic evidence). Dirty tissues fell behind bedside cabinet and under beds there for weeks.
One of her tablets found on the floor.
They lost her dentures and other items of clothing.
Thank you so much for taking the time to express your concerns in regards to your experience with Woodstock care Home. Your opinion is very important to us, as will help in improving our standard of care. We are encouraging the residents and relatives to express their concerns with the home manager...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (29) & Events (0)
- 30 Jul 2026
Yee-haw! Our residents at our Sittingbourne Care Home enjoyed a wonderful day of fun, food and fantastic entertainment as we transformed our garden into the Wild West for our much-anticipated...
- 16 Jul 2026
To celebrate World Chocolate Day at our Sittingbourne Care Home, we got together for a baking session, making delicious white chocolate Rice Krispie cakes. Everyone enjoyed taking turns mixing the...
- 25 Jun 2026
We had a wonderful time celebrating Father’s Day on Sunday 21 June at our Care Home in Sittingbourne, bringing our residents and their loved ones together for a day filled...
There are no upcoming events for Woodstock Care Centre.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Nellsar Care Homes
- 30 Jun 2021Recipient: Nellsar Care Homes
- 28 Feb 2020Recipient: Nellsar Care Homes
Accreditations
There are no accreditations posted yet for Woodstock Care Centre.
Meet the Team (3)

"The staff and I here at Woodstock are very committed to providing excellent care and upholding the values of our residents and their families. Collectively, our team has a wide range of exceptional skills that enable us to focus on the well-being of our residents, and deliver tailored, person-centred care.
Our Unit Managers make sure our residents’ clinical care and medical needs are expertly catered for, and our care staff work extremely hard to ensure that residents receive the best all-round care, in a way that is of their choosing. Ensuring our residents’ happiness and contentment is of the utmost importance, as is making sure they feel like Woodstock is their home.
Our Recreation and Well-Being Team provides a broad range of meaningful activities that allow residents to enjoy life; family and friends are very much a part of it all. We have a fabulous Catering Team that provides delicious meals for our residents – varied menus that cater for all tastes and medical needs.
Our Housekeeping department ensures our Home is kept clean, tidy and maintained to a high standard, providing a comfortable and attractive environment our residents can enjoy and feel proud to live in.
Put all our wonderful teams and shared values together and this is Woodstock; we care about providing a real home environment for our residents and are very proud to be part of the Nellsar family."

“Hello, my name is Marina Foreman. I am the Senior Recreation and Well-Being Lead at Woodstock Residential Care Home and I started in December 2016. I’m very proud of completing multiple training courses over the years, including Mental Health Level 3, the Care Certificate, Advanced Course Dementia, NVQ Level 2 in Principles of Dementia and Virtual Dementia Tour.
I passionately believe meaningful activities are the key to good mental health and well-being. I believe that everyone has a value and I want to support people to lead their best possible lives. My job role allows me to bring smiles to people's faces and seeing the residents having fun, laughing and enjoying themselves makes me happy. It gives me great pleasure to know that I’m making a difference. I am also very proud of getting Woodstock in the newspaper and the good feedback I receive from families about the Activities that we provide at the Home.
Over the years, Activities has become more widely recognised as a very important part of care for our residents’ well-being. Nellsar and the team I work with at Woodstock are very supportive with my ideas and helping me to achieve my goals and bring activities to the Home.”

“I currently work at Woodstock as a Kitchen Assistant, and I have been an assistant cook since June 2019. I previously worked as a Kitchen Assistant from 2007 to 2009 and I came back in June 2020 on a teatime duty.
I became a Care Assistant at Woodstock for a year after leaving my job in Sittingbourne Community School as a Catering Assistant, which I worked at for nearly eleven years. When the pandemic started my job role changed as I became a full time Kitchen Assistant and Assistant Cook. I even became employee of the month on the year of 2019!
I have been provided with lots of different training from the Home including Dementia Care, First Aid, Nutrition and Hydration and much more. I also achieved a certificate for the Nellsar Chef Masterclass in 2019.
I love and enjoy my job – especially in the cooking. Over the years working at Woodstock, I gained a lot of confidence. Working with such a friendly and supportive team has helped me grow throughout my journey and I feel I have become stronger in myself.”
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