Abbotsleigh Care Centre

George Street, Staplehurst, Tonbridge TN12 0RB

Abbotsleigh Care Centre, Tonbridge, Kent
Abbotsleigh Care Centre, Tonbridge, Kent
Abbotsleigh Care Centre, Tonbridge, Kent

Abbotsleigh Care Centre is a Care Home for people with a diagnosis of Dementia, and is located in the countryside setting of Staplehurst, Kent. The Home opened in 2007 and has been rebuilt and extended to a high standard, with almost all of the rooms having en-suite facilities.

There are rooms for residential clients, and rooms for residents requiring Nursing Care. Refurbished in 2014, Abbotsleigh Care Centre now boasts a new Atrium area with additional dining facilities, and an extensive terraced decking area to the front.

As well as a sensory/reminiscence room, residents can benefit from a conservatory, three lounges and two large dining rooms, an onsite Hair Salon and have full access to the landscaped secure gardens.

There is ample parking space and the Home is situated near a train station and local bus stop. All staff are highly qualified and include a head chef and catering team which provide fresh home-cooked food and snacks. There is always a qualified nurse on duty at Abbotsleigh.

Group: Nellsar Care Homes

Person in charge: Marcos Menager (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 61 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 61

Rooms with ensuite WC: 49

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Follow the A229 from Maidstone, turn right onto George Street. After 500 yards, turn right at the Abbotsleigh sign. The Care Centre is at the end of the road.

Visiting:

Maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch.

Latest Care Quality Commission* Report on Abbotsleigh Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.2 Abbotsleigh Care Centre has a Review Score of 8.2 (8.164)

The Review Score of 8.2 (maximum of 10) for Abbotsleigh Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Abbotsleigh Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Abbotsleigh Care Centre is calculated as follows: ( (36 Excellents x 5) + (12 Goods x 4) ) ÷ 48 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.414 Points relating to the number of positive Reviews for Abbotsleigh Care Centre is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 12.2 positive Reviews (61 registered maximum number of service users ÷ 5). 2 Reviews ÷ 12.2 Target = 0.164

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Abbotsleigh Care Centre?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Abbotsleigh Care Centre

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2

My mother was resident at the care centre for four years and always received excellent care. My sisters and I were always kept fully informed of any health issues, and the staff were always friendly and helpful.
On the day of my mother's death, we were treated with sympathy, respect and helpfulness by all staff members and given adequate time to be alone with our mother we were then offered advice concerning legal and other necessary procedures to be adopted.

How likely would you be to recommend Abbotsleigh Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has just spent six months on the residential side of the home - sadly passing away there a couple of days ago. I could not have been more pleased with our choice of home - the care that she received was first-class in a genuinely caring, family type environment, where she and all the other residents were treated with the utmost compassion and dignity.

I visited my Mum on a daily basis and could see at first hand that nothing was too much trouble for the staff and that included everyone - from residential and nursing staff to cleaning, laundry, catering and admin. I see this as a huge credit to the way the home is managed by the respective team leaders in residential and nursing and of course managed overall by the very professional registered manager. The staff are exceptionally well trained and genuinely enjoy working with the elderly and this is reflected in the warm, happy ambience that you immediately feel in the home.

How likely would you be to recommend Abbotsleigh Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at Abbotsleigh since early in the year 2015, I believe she has been treated in a dignified manner considering her dementia and is looked after very well. There are various activities which all residents can participate in (if possible of course) and consideration in given to other residents who do not wish to take part! The medical side of proceedings seems to be very satisfactory overall I/we are pleased with the on going situation.

How likely would you be to recommend Abbotsleigh Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother has been a resident at Abbotsleigh for about seven years and is now in 'end of life' care. I have been a regular visitor to the nursing home during all this period. The facilities and staff are quite outstanding in every respect. The staff are kind, caring, helpful and considerate. My mother has had excellent care throughout the period she has been a resident. I cannot express enough thanks to all concerned.

How likely would you be to recommend Abbotsleigh Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

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Care Home Idol 2016

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