Abbotsleigh Care Centre

George Street, Staplehurst, Tonbridge TN12 0RB
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9.9 112 Reviews
  • Abbotsleigh Care Centre, Tonbridge
Situated in the heart of Kent, Abbotsleigh Care Centre provides older people with tailored nursing and Dementia care with compassion, dignity and respect. Residents and their families feel supported by the Home's expert care teams. With a Physiotherapist to support residents with rehabilitation, enabling day or short-term placements, Physiotherapy services also help with improving residents’ strength, reducing falls and improved overall well-being.

The Home offers single room accommodation, most with ensuite facilities. Set among expansive grounds and beautiful gardens, Abbotsleigh has three lounges, two dining rooms and a health and well-being sensory room.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1650
  • Self-Funded Residential Dementia Care: £1600 – £1700
  • Self-Funded Nursing Care: £1650 – £1900
  • Self-Funded Nursing Dementia Care: £1650 – £1900
  • RESPITE Self-Funded Residential Care: £1600 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1650 – £1750
  • RESPITE Self-Funded Nursing Care: £1700 – £1900
  • RESPITE Self-Funded Nursing Dementia Care: £1700 – £1900

The Self-Funded Nursing Care weekly fee does not include the NHS-Funded Nursing Care (FNC) fee. The weekly fees do not include personal expenditures such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc.

These prices are only a guideline, please contact Abbotsleigh Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Alina Abagiu (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • The home operate an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch if booked in advance.

Parking

  • The home have a large car park to the front of the property.

Abbotsleigh Care Centre Reviews (112)

Total of 112, showing 1-20
9.9

Abbotsleigh Care Centre has a Review Score of 9.9 (9.935) out of 10, based on 17 reviews in the last 2 years. Over all time Abbotsleigh Care Centre has 112 reviews.

Overall Experience

  • 101
  • 11
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Abbotsleigh for 7 and a half years, and I have not had to make any complaints in that time.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your lovely feedback. We're truly grateful for your continued trust over the past 7 and a half years, and it means a lot to know that neither you nor your husband have ever felt the need to raise a concern.

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Overall Experience  Overall Experience 5.0 out of 5

After a spell in hospital, my sister's dementia necessitated going into care, which was quite a shock as, at that point, I wanted her to come home. She was taken to Abbotsleigh Care Centre. Over time, she settled in and her usual happy personality returned. I can't speak highly enough of all the staff
involved in her care and how the home is run. She seems very happy, she is well cared for and is safe. Her day to day life is much fuller than it would have been had she returned home. The outside space is lovely, and they can feed the chickens. There is plenty of room for people to sit, and we recently had a BBQ and strawberries and cream.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your kind words. We're so pleased to hear your sister has settled in well and that her happiness has returned; it truly means a lot to us. It's lovely to know you've enjoyed the outdoor space and recent events too. Your feedback is a wonderful encouragement to the whole team.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Abbotsleigh now for 18 months and settled in very quickly with the care of the staff who were very attentive to his needs. They always address him by name and try to engage him when they can which is not east as he is very tired and sleepy. His weight has stabilised since being
there although he is very thin, but the staff try to move him regularly to avoid bedsores. He is in his chair in the coffee room every 2-3 days which he enjoys with singers coming in, organised by the entertainment team.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your kind words. I'm so pleased to hear your husband has settled in well and is enjoying the activities. It means a lot to the team to know their care and efforts are appreciated; I'll be sure to share your lovely feedback with them.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are really lovely. They smile and have so much patience. The activities are so creative. I am amazed at how inventive the entertainment are. The staff have such good ideas. The grounds are beautiful. It's lovely to have tea and coffee facilities for guests in reception, it means you can relax
with a coffee and sit in the comfortable armchair whilst visiting your relative in their room. We were so delighted to find a vacancy at Abbotsleigh at the time we needed it. Dad calls it "his home" now.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your lovely review. We're so pleased to hear how warmly you speak of the team and that your dad feels Abbotsleigh is "his home", that truly means the world to us. It's wonderful to know you've enjoyed the creative activities, beautiful grounds, and the little comforts like the tea and coffee facilities during visits. Your kind words will be shared with the whole team; thank you again for your trust and support.

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Overall Experience  Overall Experience 5.0 out of 5

Thankyou to all of the staff, manager and chef! The celebration you put on for my dad's Diamond wedding anniversary was simply stunning. The little touches such as getting and helping him to sign a card to my mum was above and beyond.


A simple thank you doesn't seem enough for everything you do

but I hope this is a wee reminder of how thankful I am to you for continuing loving care of my dad and all of the residents in Abbotsleigh.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your kind words, Emma. We're so happy to hear that your dad's Diamond Wedding Anniversary celebration was so special, and it's wonderful to know the little touches made a difference. I'll be sure to share your feedback with all of our staff; they will be so grateful.Thank you again for your continued trust and for letting us care for your dad.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been living at Abbotsleigh for 18 months and is very contented there. As a family we have been so happy with the care he has received and the friendly, caring staff who always do more than expected. As an example, the staff realised recently it was my parents' wedding anniversary and
helped dad, who has long term dementia, to sign an anniversary card for my mum which was such a lovely touch. There are always activities planned and dad also seems to enjoy the food immensely! We are so relieved that we found dad such a cheerful and caring place to live.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your lovely feedback, Allison. We're so pleased to hear that your father is happy at Abbotsleigh and that the care and support he receives is making a difference. I will make sure to share your kind words with all of our staff; they will be thrilled to know their efforts are appreciated.Thank you again for trusting us with your father's care. It's a pleasure to be part of his journey.

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Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been resident since mid-March 2025, having had a 6 month stay at Staplehurst Manor after a 2 week stay at Pembury Hospital after breaking her hip in a fall at home at the end of August 2024. I am very happy with almost every aspect of my aunt's care - the single aspect, which has nothing
to do with Abbotsleigh, is the haphazard provision of weekly GP visits after a change in management/ownership at the Staplehurst Health Centre. Communications (whether phone or email) with the Health Centre are similarly frustrating. Abbotsleigh's staff are extremely pro-active, very caring and friendly, and very good at communicating with me as my Aunt's NOK about all aspects of her physical health and mental state.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your kind words, Andrew. We're really pleased to hear you're happy with the care your aunt is receiving at Abbotsleigh. Our team works hard to ensure residents feel safe and supported, and it's lovely to know that communication has been clear and helpful. I'll be sure to share your feedback with the staff, they'll really appreciate hearing it. We also understand the challenges with the local surgery and truly appreciate your patience and understanding in that area. Please don't hesitate to reach out if there's ever anything you need. Thank you once again for your positive review.

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Overall Experience  Overall Experience 5.0 out of 5

We, as a family, are so very happy with every aspect of our mother's care. The staff are caring, friendly, and always cheerful. They always inform us if there are any changes in Mum's health and mental state. Abbotsleigh Care Centre is always clean, and the food is delicious. We feel blessed to have
found mum such a wonderful place to end her days.

Reply from Silvia Barret, Operations & Compliance Manager at Abbotsleigh Care Centre

Thank you for such kind words, which give our team more strength, joy, and determination and help us always deliver compassionate care to our dear residents. You entrusted your mum to us, and we will do our very best to support her and your family, giving you that comfort and peace of mind knowing that mum is loved and truly cared for.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Abbotsleigh Care Centre for eleven months after a one-month stay at Maidstone Hospital. Abbotsleigh is set in a lovely quiet area in the countryside, you often see rabbits running around in the garden.
Nothing is too much trouble for the staff, despite my mum being non-verbal, they
all still sit and chat with her and let her join in all the many activities they have going on daily.
Not only do the staff look after mum they go out of their way to talk to me too, they treat me and any other visitors with the same love and care they do my mum.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for sharing such a heartfelt review. We are so glad to hear that your mum has settled in well with us over the past eleven months. We always strive to provide a warm and supportive environment not only for our residents but for their families as well, so it's great to hear that you feel welcomed during your visits. Thank you again for trusting us with her care.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law left the hospital to live at Abbotsleigh Care Home in 2023.
Initially, she took a while to settle in, but the kindness and willingness of the staff to help her in that process was a great help.
They took the time to get to know her and all her wonderful years of life; her culture
and her history.
Now, two years on, she speaks highly of the respectful care she receives. She enjoys the garden and bird life around her, and the innovative arts, crafts and trips offered.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your lovely review. I will share your kind words with our staff.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Abbotsleigh for 7 months. She was very unsettled when she arrived due to her dementia diagnosis but as a result of the treatment she has received she is now thriving and enjoying her new home. The staff are very patient with Mum and I am extremely happy with the care
and support she is being given by all team members. Overall I am very impressed with the home and would be happy to recommend it to anyone. Thank you to all staff and management for Mum's continuing care.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your lovely review. I will share your kind words with our staff.

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Overall Experience  Overall Experience 5.0 out of 5

People say that there is no place likes home. Well, I say there is no place like this home. Abbotsleigh Care Centre is what I dreamed of when looking for a safety, comfortable ad caring place for my mum to end her days. I simply cannot thank the staff enough for the care she received during her 18-month
stay. Every member of staff, whatever their role, gave their absolute all every single day - activities were stimulating and often tailored to the individual. My family was always treated kindly and comfort and reassurance were always present. I have nothing but respect and admiration for the dedication and professionalism of the staff.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

I don't have enough words to thank you for your kindness and the inspiring words you have used to describe the staff and the Home. I can reassure you that we will continue to strive for the best for our residents and it was our pleasure to have your mum with us at Abbotsleigh. Thank you once again for taking the time to write this wonderful review.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was only at Abbotsleigh for a short time, but she was so well cared for. She died with dignity. The staff were so lovely to me and my family as well as my mum. My mum was washed and had clean clothes every day, the room was clean and always smelt nice.

Reply from Glenda Osmotherly, Director of Operations at Abbotsleigh Care Centre

Thank you for this very important review. The manager and the whole staff team have specialized in providing the very best palliative care (GSF) which reflects the individual wishes and needs of your loved one and also supports families through a desperately sad time. From your feedback, the staff gave the best of themselves in ensuring the care and support given met all of your needs, and the experience was supported throughout with care and understanding. They will be proud to have this recognition. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My nan lived here for four years and had been moved around from multiple care homes before. The care she had was brilliant, with many activities to keep her entertained, and the staff were all very helpful and kind. I’m glad my nan finally got the care she deserved in the last stages of her life.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your lovely review. I will pass your kind words on to the staff.

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Overall Experience  Overall Experience 5.0 out of 5

Our mother was at Abbotsleigh Care Centre for several months. During this time, we found the standard of care to be exceptional. The nurses were so caring, always ensuring she was comfortable and pain-free. Regularly checking on her, ensuring a high level of hygiene.
The care home is spotless and
we thoroughly recommend the attentive staff.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your lovely review. I will share your kind words with all staff.

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Overall Experience  Overall Experience 5.0 out of 5

Dad was at Abbotsleigh Care Centre for just over two years whilst suffering from both Parkinson's disease and dementia. He was always treated with such respect and care throughout his time with them, always positive, always encouraging and really welcoming us (as relatives) to their extended family.
We cannot thank them highly enough for the end-of-life care they gave to Dad and the support they gave to us was exceptional during this sad time.
We would highly recommend this care home.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

On behalf of everyone here at Abbotsleigh Care Centre, I would like to thank you for the wonderful feedback, Helen. Your comments will be fed back to the staff to show them that their efforts are appreciated and recognised. We will be missing you all. Thank you again for your review.

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Overall Experience  Overall Experience 5.0 out of 5

Caring and friendly staff, from the manager to the maintenance guys, who all go above and beyond to help residents settle. Always made to feel welcome when visiting. A lovely setting with well-kept gardens and grounds.
Excellent communication and updates.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your lovely review, Jackie. I will share your kind words with all staff.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my nan is receiving. The staff are very friendly and welcoming.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your lovely review. I will pass your kind words on to the staff.

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Overall Experience  Overall Experience 5.0 out of 5

Really good, the staff are helpful, they are amazing.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your lovely review. I will pass your kind words on to the staff.

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Overall Experience  Overall Experience 5.0 out of 5

Since my relative came to Abbotsleigh Care Centre almost six years ago, she has been consistently treated with care, good humour and dignity, She could be difficult to manage, even aggressive occasionally but the staff were patient. Staff worked hard to engage her and while she had capacity, she responded
well to their efforts, she enjoyed their company and remained communicative and sociable for much longer than we imagined, thanks to them.

Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you so much for your lovely review. I will pass on your positive feedback to the team.

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Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for Abbotsleigh Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.935 for Abbotsleigh Care Centre is calculated as follows: ( (188 Excellents x 5) + (13 Goods x 4) ) ÷ 201 Ratings = 4.935

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbotsleigh Care Centre is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

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Meet the Team (2)

Alina

Alina Abagiu

Job Title: Home Manager

Joined: 2017

"Hello, my name is Alina Abagiu and I’m the Manager at Abbotsleigh Care Home in Kent, Staplehurst. We are a Dementia and Nursing Care Home in Kent, Staplehurst and we would like to invite you to pay us a visit. Our Care Home is a beautiful building, combining ‘old’ character with newly refurbished facilities. Abbotsleigh is set among lovely, landscaped surroundings – an altogether peaceful, and tranquil Care Home.


Our care team are passionate about supporting our residents with all levels of Dementia and Nursing needs through person-centred care and personalised care plans. We have 59 single rooms in our Care Home – the majority of which have en-suite facilities. Having recently undergone extensive refurbishments in recent years, they are spacious, bright and airy, with pleasant picturesque all-round views.


Abbotsleigh Care Home has two units – Red Admiral with 29 beds and the upper floor Holly Blue with 30 beds. We also have a Sensory and Stimulation Room that is used by the Health and Well-Being team alongside our fantastic Life Experience Coordinators. We encourage the families of our residents in our Home to personalise their rooms with familiar belongings to create a ‘home-from-home’ environment, enabling their independence.


The Home has two main dining areas and two main lounges. There is also an Atrium that can be facilitated to families and or visitors to have a more “private” time with their loved ones.


We actively encourage residents and their families to become involved in the decisions surrounding their care in our Home. This helps us meet their needs through individualised care plans which are continually adjusted as personal care needs change. The care teams in our Home are all experienced in managing the care needs of many health and social care issues and we liaise with a large network of other healthcare professionals. We welcome families and friends to visit us at any time and we encourage open communication."

Joy

Joy Cagande

Job Title: Deputy Manager

Joined: 2015

I have joined Abbotsleigh Care Centre in November 2015 as a Registered Nurse and worked my way up to Unit Nurse Manager and since July 2021 as Deputy Manager.


My role is to support and assist the Home Manager in delivering the Home's ethos of consistently delivery of high quality care.

Frequently Asked Questions about Abbotsleigh Care Centre

What types of Care is Abbotsleigh Care Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abbotsleigh Care Centre have?

There are 58 Single Rooms.

What are the Facilities & Services at Abbotsleigh Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbotsleigh Care Centre to the centre of Tonbridge?

11.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbotsleigh Care Centre to verify any information. View our terms and conditions. Abbotsleigh Care Centre has an Enhanced Service - more info.