The care she had was brilliant, with many activities to keep her entertained
Jessica H (Granddaughter of Resident)
Every member of staff, whatever their role, gave their absolute all every single day
Marielle S (Daughter of Resident)
Thank you to all staff and management for Mum's continuing care.
Margaret T (Daughter of Resident)
The Self-Funded Nursing Care weekly fee does not include the NHS-Funded Nursing Care (FNC) fee. The weekly fees do not include personal expenditures such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc.
These prices are only a guideline, please contact Abbotsleigh Care Centre to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
The home operate an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch if booked in advance.
The home have a large car park to the front of the property.
Abbotsleigh Care Centre has a Review Score of 9.9 (9.935) out of 10, based on 17 reviews in the last 2 years. Over all time Abbotsleigh Care Centre has 112 reviews.
Review from Jaqueline D (Wife of Resident) published on 11 August 2025
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your lovely feedback. We're truly grateful for your continued trust over the past 7 and a half years, and it means a lot to know that neither you nor your husband have ever felt the need to raise a concern.
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Review from M W (Sister of Resident) published on 5 August 2025
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your kind words. We're so pleased to hear your sister has settled in well and that her happiness has returned; it truly means a lot to us. It's lovely to know you've enjoyed the outdoor space and recent events too. Your feedback is a wonderful encouragement to the whole team.
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Review from Jan D (Wife of Resident) published on 28 July 2025
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your kind words. I'm so pleased to hear your husband has settled in well and is enjoying the activities. It means a lot to the team to know their care and efforts are appreciated; I'll be sure to share your lovely feedback with them.
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Review from Sandra D (Daughter of Resident) published on 22 July 2025
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your lovely review. We're so pleased to hear how warmly you speak of the team and that your dad feels Abbotsleigh is "his home", that truly means the world to us. It's wonderful to know you've enjoyed the creative activities, beautiful grounds, and the little comforts like the tea and coffee facilities during visits. Your kind words will be shared with the whole team; thank you again for your trust and support.
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Review from Emma D (Daughter of Resident) published on 14 July 2025
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A simple thank you doesn't seem enough for everything you do
Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your kind words, Emma. We're so happy to hear that your dad's Diamond Wedding Anniversary celebration was so special, and it's wonderful to know the little touches made a difference. I'll be sure to share your feedback with all of our staff; they will be so grateful.Thank you again for your continued trust and for letting us care for your dad.
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Review from Allison D (Daughter of Resident) published on 14 July 2025
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your lovely feedback, Allison. We're so pleased to hear that your father is happy at Abbotsleigh and that the care and support he receives is making a difference. I will make sure to share your kind words with all of our staff; they will be thrilled to know their efforts are appreciated.Thank you again for trusting us with your father's care. It's a pleasure to be part of his journey.
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Review from Andrew E (Nephew of Resident) published on 11 July 2025
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your kind words, Andrew. We're really pleased to hear you're happy with the care your aunt is receiving at Abbotsleigh. Our team works hard to ensure residents feel safe and supported, and it's lovely to know that communication has been clear and helpful. I'll be sure to share your feedback with the staff, they'll really appreciate hearing it. We also understand the challenges with the local surgery and truly appreciate your patience and understanding in that area. Please don't hesitate to reach out if there's ever anything you need. Thank you once again for your positive review.
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Review from V B (Daughter of Resident) published on 4 March 2025
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Reply from Silvia Barret, Operations & Compliance Manager at Abbotsleigh Care Centre
Thank you for such kind words, which give our team more strength, joy, and determination and help us always deliver compassionate care to our dear residents. You entrusted your mum to us, and we will do our very best to support her and your family, giving you that comfort and peace of mind knowing that mum is loved and truly cared for.
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Review from Caroline H (Daughter of Resident) published on 31 January 2025
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for sharing such a heartfelt review. We are so glad to hear that your mum has settled in well with us over the past eleven months. We always strive to provide a warm and supportive environment not only for our residents but for their families as well, so it's great to hear that you feel welcomed during your visits. Thank you again for trusting us with her care.
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Review from H D (Daughter-in-law of Resident) published on 27 January 2025
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your lovely review. I will share your kind words with our staff.
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Review from Margaret T (Daughter of Resident) published on 17 July 2024
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your lovely review. I will share your kind words with our staff.
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Review from Marielle S (Daughter of Resident) published on 29 April 2024
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
I don't have enough words to thank you for your kindness and the inspiring words you have used to describe the staff and the Home. I can reassure you that we will continue to strive for the best for our residents and it was our pleasure to have your mum with us at Abbotsleigh. Thank you once again for taking the time to write this wonderful review.
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Review from Caroline B (Daughter of Resident) published on 15 March 2024
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Reply from Glenda Osmotherly, Director of Operations at Abbotsleigh Care Centre
Thank you for this very important review. The manager and the whole staff team have specialized in providing the very best palliative care (GSF) which reflects the individual wishes and needs of your loved one and also supports families through a desperately sad time. From your feedback, the staff gave the best of themselves in ensuring the care and support given met all of your needs, and the experience was supported throughout with care and understanding. They will be proud to have this recognition. Thank you.
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Review from Jessica H (Granddaughter of Resident) published on 5 January 2024
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your lovely review. I will pass your kind words on to the staff.
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Review from Andrew R (Son of Resident) published on 14 December 2023
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your lovely review. I will share your kind words with all staff.
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Review from Helen A (Daughter of Resident) published on 19 October 2023
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
On behalf of everyone here at Abbotsleigh Care Centre, I would like to thank you for the wonderful feedback, Helen. Your comments will be fed back to the staff to show them that their efforts are appreciated and recognised. We will be missing you all. Thank you again for your review.
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Review from Jackie B (Daughter of Resident) published on 4 October 2023
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your lovely review, Jackie. I will share your kind words with all staff.
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Review from M W (Grandson of Resident) published on 23 June 2023
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your lovely review. I will pass your kind words on to the staff.
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Review from N W (Daughter of Resident) published on 23 June 2023
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your lovely review. I will pass your kind words on to the staff.
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Review from J M (Sister-in-law of Resident) published on 22 June 2023
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Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre
Thank you so much for your lovely review. I will pass on your positive feedback to the team.
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The Review Score of 9.9 (9.935) out of 10 for Abbotsleigh Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.935 for Abbotsleigh Care Centre is calculated as follows: ( (188 Excellents x 5) + (13 Goods x 4) ) ÷ 201 Ratings = 4.935
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Abbotsleigh Care Centre is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Dec 2018
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Job Title: Home Manager
Joined: 2017
"Hello, my name is Alina Abagiu and I’m the Manager at Abbotsleigh Care Home in Kent, Staplehurst. We are a Dementia and Nursing Care Home in Kent, Staplehurst and we would like to invite you to pay us a visit. Our Care Home is a beautiful building, combining ‘old’ character with newly refurbished facilities. Abbotsleigh is set among lovely, landscaped surroundings – an altogether peaceful, and tranquil Care Home.
Our care team are passionate about supporting our residents with all levels of Dementia and Nursing needs through person-centred care and personalised care plans. We have 59 single rooms in our Care Home – the majority of which have en-suite facilities. Having recently undergone extensive refurbishments in recent years, they are spacious, bright and airy, with pleasant picturesque all-round views.
Abbotsleigh Care Home has two units – Red Admiral with 29 beds and the upper floor Holly Blue with 30 beds. We also have a Sensory and Stimulation Room that is used by the Health and Well-Being team alongside our fantastic Life Experience Coordinators. We encourage the families of our residents in our Home to personalise their rooms with familiar belongings to create a ‘home-from-home’ environment, enabling their independence.
The Home has two main dining areas and two main lounges. There is also an Atrium that can be facilitated to families and or visitors to have a more “private” time with their loved ones.
We actively encourage residents and their families to become involved in the decisions surrounding their care in our Home. This helps us meet their needs through individualised care plans which are continually adjusted as personal care needs change. The care teams in our Home are all experienced in managing the care needs of many health and social care issues and we liaise with a large network of other healthcare professionals. We welcome families and friends to visit us at any time and we encourage open communication."
Job Title: Deputy Manager
Joined: 2015
I have joined Abbotsleigh Care Centre in November 2015 as a Registered Nurse and worked my way up to Unit Nurse Manager and since July 2021 as Deputy Manager.
My role is to support and assist the Home Manager in delivering the Home's ethos of consistently delivery of high quality care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbotsleigh Care Centre to verify any information. View our terms and conditions. Abbotsleigh Care Centre has an Enhanced Service - more info.