Abbotsleigh Care Centre

George Street, Staplehurst, Tonbridge TN12 0RB
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9.9 114 Reviews
  • Abbotsleigh Care Centre, Tonbridge
Situated in the heart of Kent, Abbotsleigh Care Centre provides older people with tailored nursing and Dementia care with compassion, dignity and respect. Residents and their families feel supported by the Home's expert care teams. With a Physiotherapist to support residents with rehabilitation, enabling day or short-term placements, Physiotherapy services also help with improving residents’ strength, reducing falls and improved overall well-being.

The Home offers single room accommodation, most with ensuite facilities. Set among expansive grounds and beautiful gardens, Abbotsleigh has three lounges, two dining rooms and a health and well-being sensory room.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1650
  • Self-Funded Residential Dementia Care: £1600 – £1700
  • Self-Funded Nursing Care: £1650 – £1900
  • Self-Funded Nursing Dementia Care: £1650 – £1900
  • RESPITE Self-Funded Residential Care: £1600 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1650 – £1750
  • RESPITE Self-Funded Nursing Care: £1700 – £1900
  • RESPITE Self-Funded Nursing Dementia Care: £1700 – £1900

The Self-Funded Nursing Care weekly fee does not include the NHS-Funded Nursing Care (FNC) fee. The weekly fees do not include personal expenditures such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc.

These prices are only a guideline, please contact Abbotsleigh Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Alina Abagiu (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • The home operate an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch if booked in advance.

Parking

  • The home have a large car park to the front of the property.

Abbotsleigh Care Centre Reviews (114)

9.9

Abbotsleigh Care Centre has a Review Score of 9.9 (9.938) out of 10, based on 19 reviews in the last 2 years.
Over all time Abbotsleigh Care Centre has 114 reviews.

Overall Experience
  • 103
  • 11
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Date Published
  • 114
  • 9
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  • 19
  • 95
Reviewer Connection to Abbotsleigh Care Centre
  • 40
  • 25
  • 11
  • 6
  • 6
  • 6
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 114, showing 101-114
Review from Emily S (Granddaughter of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident at Abbotsleigh since August 2017. I find all of the staff are always very professional and hardworking. My grandmother's room is spacious and clean. The rest of the home is also kept very clean and always smells fresh. The new manager is very approachable and friendly.
I speak highly of Abbotsleigh and I would recommend it to others.
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Review from Janet A (Mother of Resident) published on 15 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been put in various hospital wards, assessment centre's etc. for 6 months before she finally came to Abbotsleigh. All I can say is WOW. It is so clean, inviting and welcoming. It feels more like a hotel than a care home. The staff should be highly praised for there care and attention they
have given our mum and to myself and my brother when we visit.


Nothing is too much trouble and I have never seen or spoken to anyone who has not been happy and helpful.

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Review from Jo D (Daughter of Resident) published on 9 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad first went into Abbotsleigh Care Centre for respite back in July 2017 for 2 weeks, he was well cared for and looked after. Due to his illness, he now needs full-time care and is at present back at Abbotsleigh. The staff are very good with the residents and they are all treated as individuals
and nothing is too much for them. It was a difficult decision for us as a family but Abbotsleigh has made the whole process as stress-free as possible. I feel happy leaving him at the end of each visit knowing he is well looked after.
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Review from Barbara W (Wife of Resident) published on 3 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are friendly and helpful. The carers are kind. I am very happy with the service provided and I am happy that my husband is being looked after well. I enjoy coming in to visit to talking to the other residents as well.
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Review from J C (Husband of Resident) published on 3 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has recently become a resident of Abbotsleigh Care Centre. From the first contact, the staff and management have been fast, responsive and very pleasant.


My wife is looked after great and the home looks clean and the food is good. Would certainly recommend the home to family and friends.

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Review from Daphne A (Daughter of Resident) published on 19 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been at Abbotsleigh for just over a year. The staff are always very caring with my Dad, and when he is sleepy they put him back to bed so he is more comfortable.
As he is spending more time in his bedroom I mentioned that his furniture was a little elderly and getting tatty. Within a day
the furniture was replaced and it now looks far brighter in his room.
The activity staff are very good, reading poems with my Dad as it is one thing that he can still do, recite poetry. There is always something going on.
Last week there were all types of animals and my Dad became quite animated talking about a tortoise he once had (something I did not know!)
The staff are very good at liaising with me about any health issues and I really do feel I know what is going on with his care. A little thing, but we are always given a cuppa when we arrive, and I know my elderly mother appreciates this, especially when she has come on the train.
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Review from Kevin W (Son of Resident) published on 18 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Abbotsleigh Care Centre for almost two years. My mum has very challenging behaviour at times due to her dementia. The staff at Abbotsleigh are outstanding, very caring and patient, not only to my Mum but to all residents. All of the carers and nurses show so much affection
and care its so nice to watch, nothing is too much trouble and there is always a smile no matter how difficult the situation gets. I would highly recommend Abbotsleigh. The home is always very clean and my Mum is always looking and dressed just how she would love to be. I still play a role in my Mum's care but when I go home I know that my Mum will be very well cared for in my absence.
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Review from Tracy R (Daughter of Resident) published on 7 December 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad has been a resident at Abbotsleigh for just over a year and in that time I have seen a lot of changes and they have all been good. The home gives a friendly and homely feel.


The care my dad has received has been beyond all my expectations. Nothing is too much trouble for the staff. They go

out of their way to make the residents feel at home and treat them as individuals.


I have always found the staff very approachable and friendly, and when I leave my dad I know he is being cared for by a brilliant team. If you are looking for a care home then I can fully recommend this one.

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Review from Susan M (Daughter of Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very pleased with the care that my mother receives at this home. The staff are very caring and show great patience toward her. I always feel very welcome and my questions answered.
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Review from T G (Son of Resident) published on 13 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When first arrived was placed upstairs, he was kept in bed.
Was told it was his choice.
I expressed my concerns about spending too much time in bed and asked for him to be got up every day and sat in a chair with other residents, which was taken on board.
After about a month he was moved downstairs.
He
is up every day and sat in the lounge with everyone.
Care is excellent.
Spent time observing staff - they are very caring and do a brilliant job.
Dad always looks clean, clothes are always clean and ironed.
Overall as a family, we are happy to see dad being looked after so well.
Thanks to everyone at the home!
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Review from Chris H (Daughter of Resident) published on 7 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was resident at the care centre for four years and always received excellent care. My sisters and I were always kept fully informed of any health issues, and the staff were always friendly and helpful.
On the day of my mother's death, we were treated with sympathy, respect and helpfulness
by all staff members and given adequate time to be alone with our mother we were then offered advice concerning legal and other necessary procedures to be adopted.
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Review from Sarah B (Daughter of Resident) published on 27 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has just spent six months on the residential side of the home - sadly passing away there a couple of days ago. I could not have been more pleased with our choice of home - the care that she received was first-class in a genuinely caring, family type environment, where she and all the other
residents were treated with the utmost compassion and dignity.


I visited my Mum on a daily basis and could see at first hand that nothing was too much trouble for the staff and that included everyone - from residential and nursing staff to cleaning, laundry, catering and admin. I see this as a huge credit to the way the home is managed by the respective team leaders in residential and nursing and of course managed overall by the very professional registered manager. The staff are exceptionally well trained and genuinely enjoy working with the elderly and this is reflected in the warm, happy ambience that you immediately feel in the home.

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Review from Charles S (Son of Resident) published on 30 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at Abbotsleigh since early in the year 2015, I believe she has been treated in a dignified manner considering her dementia and is looked after very well. There are various activities which all residents can participate in (if possible of course) and consideration in given to other
residents who do not wish to take part! The medical side of proceedings seems to be very satisfactory overall I/we are pleased with the on going situation.
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Review from J U (Son of Resident) published on 16 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Abbotsleigh for about seven years and is now in 'end of life' care. I have been a regular visitor to the nursing home during all this period. The facilities and staff are quite outstanding in every respect. The staff are kind, caring, helpful and considerate. My mother
has had excellent care throughout the period she has been a resident. I cannot express enough thanks to all concerned.
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Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Abbotsleigh Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.938 for Abbotsleigh Care Centre is calculated as follows: ( (211 Excellents x 5) + (14 Goods x 4) ) ÷ 225 Ratings = 4.938
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbotsleigh Care Centre is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (2)

Alina

Alina Abagiu

Job Title: Home Manager Joined: 2017

"Hello, my name is Alina Abagiu and I’m the Manager at Abbotsleigh Care Home in Kent, Staplehurst. We are a Dementia and Nursing Care Home in Kent, Staplehurst and we would like to invite you to pay us a visit. Our Care Home is a beautiful building, combining ‘old’ character with newly refurbished facilities. Abbotsleigh is set among lovely, landscaped surroundings – an altogether peaceful, and tranquil Care Home.


Our care team are passionate about supporting our residents with all levels of Dementia and Nursing needs through person-centred care and personalised care plans. We have 59 single rooms in our Care Home – the majority of which have en-suite facilities. Having recently undergone extensive refurbishments in recent years, they are spacious, bright and airy, with pleasant picturesque all-round views.


Abbotsleigh Care Home has two units – Red Admiral with 29 beds and the upper floor Holly Blue with 30 beds. We also have a Sensory and Stimulation Room that is used by the Health and Well-Being team alongside our fantastic Life Experience Coordinators. We encourage the families of our residents in our Home to personalise their rooms with familiar belongings to create a ‘home-from-home’ environment, enabling their independence.


The Home has two main dining areas and two main lounges. There is also an Atrium that can be facilitated to families and or visitors to have a more “private” time with their loved ones.


We actively encourage residents and their families to become involved in the decisions surrounding their care in our Home. This helps us meet their needs through individualised care plans which are continually adjusted as personal care needs change. The care teams in our Home are all experienced in managing the care needs of many health and social care issues and we liaise with a large network of other healthcare professionals. We welcome families and friends to visit us at any time and we encourage open communication."

Joy

Joy Cagande

Job Title: Deputy Manager Joined: 2015

I have joined Abbotsleigh Care Centre in November 2015 as a Registered Nurse and worked my way up to Unit Nurse Manager and since July 2021 as Deputy Manager.


My role is to support and assist the Home Manager in delivering the Home's ethos of consistently delivery of high quality care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbotsleigh Care Centre to verify any information. View our terms and conditions. Abbotsleigh Care Centre has an Enhanced Service - more info.