Abbotsleigh Care Centre

George Street, Staplehurst, Tonbridge TN12 0RB
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9.9 114 Reviews
  • Abbotsleigh Care Centre, Tonbridge
Situated in the heart of Kent, Abbotsleigh Care Centre provides older people with tailored nursing and Dementia care with compassion, dignity and respect. Residents and their families feel supported by the Home's expert care teams. With a Physiotherapist to support residents with rehabilitation, enabling day or short-term placements, Physiotherapy services also help with improving residents’ strength, reducing falls and improved overall well-being.

The Home offers single room accommodation, most with ensuite facilities. Set among expansive grounds and beautiful gardens, Abbotsleigh has three lounges, two dining rooms and a health and well-being sensory room.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1650
  • Self-Funded Residential Dementia Care: £1600 – £1700
  • Self-Funded Nursing Care: £1650 – £1900
  • Self-Funded Nursing Dementia Care: £1650 – £1900
  • RESPITE Self-Funded Residential Care: £1600 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1650 – £1750
  • RESPITE Self-Funded Nursing Care: £1700 – £1900
  • RESPITE Self-Funded Nursing Dementia Care: £1700 – £1900

The Self-Funded Nursing Care weekly fee does not include the NHS-Funded Nursing Care (FNC) fee. The weekly fees do not include personal expenditures such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc.

These prices are only a guideline, please contact Abbotsleigh Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Alina Abagiu (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • The home operate an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch if booked in advance.

Parking

  • The home have a large car park to the front of the property.

Abbotsleigh Care Centre Reviews (114)

9.9

Abbotsleigh Care Centre has a Review Score of 9.9 (9.938) out of 10, based on 19 reviews in the last 2 years.
Over all time Abbotsleigh Care Centre has 114 reviews.

Overall Experience
  • 103
  • 11
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Date Published
  • 114
  • 9
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  • 19
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Reviewer Connection to Abbotsleigh Care Centre
  • 40
  • 25
  • 11
  • 6
  • 6
  • 6
  • 4
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  • 1
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Total of 114, showing 41-60
Review from E J (Wife of Resident) published on 10 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my husband was excellent. They always made me feel welcome with a cup of tea and biscuits. My husband was always happy, and the carers always loved him. I always felt so happy that he was being taken care of so well.
Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you for you your positive feedback and kind words. I will pass on your comments to our staff. Stay safe and hope to see you and your family again for a cup of tea and biscuits.

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Review from M R (Daughter of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was discharged from hospital into Abbotsleigh's care in February 2021, where she remained until she passed away in September. She received wonderful care, and as a family, we felt supported and involved in all aspects of her care. It's been a difficult year for everyone, but staff and management
coped admirably with all the extra work surrounding family visits once the covid restrictions were eased. We thank everyone at Abbotsleigh for looking after my mother, keeping her happy and safe, and for all the support they have given us.
Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care Centre

Thank you for your kind words. I will ensure they are shared with the staff. It was a pleasure to care for your Mum and to meet you and your family.

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Review from Lisa H (Daughter of Resident) published on 9 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Abbotsleigh Care Centre for many years, I couldn't be more pleased with the care he receives, the staff are all so professional and pleasant. Despite the fact that he requires total care, his appearance is maintained to a high standard and he always looks happy and is treated
with dignity. His nurse deserves a special mention for her caring nature and professionalism and the manager always makes time to talk when I visit. I can't recommend the home more highly.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

I am delighted that the service being provided is so reassuring for you and that your father is receiving the high standard of care he deserves.
Thank you for taking the time to give your valuable feedback.
Kind regards, Alison

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Review from Anne S (Daughter of Resident) published on 3 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Abbotsleigh Care Home for the past three years until her passing in March 2021. We couldn't have wished for a more friendly and atmospheric place for her to spend her final years. All the staff from the manager downwards were all very friendly and very caring in every way.
Can't praise everyone enough. Thank you. Excellent on all counts.
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Review from Jeremy S (Son of Resident) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been at Abbotsleigh for one month. The first 14 days were difficult due to the COVID isolation requirement. However, since that point, she has become a much happier person. The staff give her plenty of attention and time and she enjoys their company as well as making new friends. All
the staff appear to be conscientious and happy. Nothing is ever a problem.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

Many thanks for taking the tie to leave your feedback and I am so pleased your mum is settling in well. I hope she continues to enjoy her experience and benefit from the excellent care provided. Kind regards.

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Review from William P (Husband of Resident) published on 9 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home has been good for my wife and myself. Since 2019 when I was coming at any time, the lockdown is very hard and it's unpleasant to get by with communication. She is blind. This home is tops in all care.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

Many thanks for your valuable feedback. Hopefully visiting your dear wife will be easier as we creep out of the restrictions. Take care and thank you once again.

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Review from Jenny C (Wife of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was transferred from hospital to Abbotsleigh at the end of February suffering from a progressive neurological condition. He sadly passed away in September.
Our family are so thankful to the staff at Abbotsleigh, they are an amazing dedicated team. He was cared for with such kindness respect
and dignity. We will always be grateful knowing he was looked after so well, especially in these difficult days of COVID 19.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

Many thanks for taking the time to leave your feedback. I would like to offer you my sincere condolences on the passing of your husband and I am so pleased we were able to help you all during the difficult period after transfer from hospital. Reviews such as yours are very rewarding for the staff to receive but also help prospective residents /families to make their difficult choices based on service user reviews. Many thanks and take care.

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Review from Terry C (Son of Resident) published on 25 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was moved to Abbotsleigh after being discharged from hospital, having had numerous falls at home and looking very frail and thin. I was a bit apprehensive about her going into a care home because of the Covid-19 pandemic but I need not have worried because her care has been second to none
and they have not had one case of Coronavirus. She has now been there for five months and she is very happy. She has put on weight and enjoys taking part in the numerous activities that they arrange for the residents and especially enjoys the singing. The staff are so lovely and caring and on her birthday we sat outside enjoying the sun and the staff came out with a cake and sang Happy Birthday to her, it was such a lovely gesture and I believe they do the same for all the residents on their birthdays. My brother and I would like to thank you all for looking after her so well especially at this difficult time. Our review of the room is taken from my mother as we have not been inside.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

Thank you very much for your lovely feedback. I will certainly pass your feedback on to the staff as it is rewarding to be appreciated. I hope that in the months to come you will be able to visit your mum’s room and join us for a cup of tea. In the meantime keep safe and we will do our best to do the same for your dear mum.

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Review from Margaret H (Daughter of Resident) published on 23 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for a year now, at first, she was able to join in the activities, but due to age, illness and dementia, she is now bedridden. Due to COVID, we are unable to visit, but we can Skype and talk to her. Often she just looks confused, but her carer is so lovely, she makes sure her hair is
done and helps her to wave or blow a kiss. She also reads mum her post and prints out emails they get from her children and grandchildren. These, if photos are put on her bedroom wall for mum to look at. Mum sleeps a lot now, it’s not ideal that we can’t visit, but this home has been COVID free, and therefore, all the residents have been kept safe. All the staff are really pleasant, it’s like talking to friends, and I know that mum is in a safe environment.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

I appreciate you taking the time to give our service your invaluable feedback. We are certainly living through challenging times and I am so sorry your visits to your dear mum are affected by the current circumstances. It is lovely to hear that despite this you are being helped to keep in contact and share your news with each other. If you have any suggestions for how we could help further please don’t hesitate in letting us know.

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Review from K M (Daughter of Resident) published on 29 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Abbotsleigh last December, having suffered repeated falls at home. From my first contact with the staff, I have been impressed with the level of kindness, care and professionalism exhibited. (I am a registered nurse).
The staff worked quickly to get my mother assessed and transferred
from the hospital. I was fortunate to have a choice of rooms and have always been involved in decisions regarding her care.
I have been impressed by the number of activities and entertainers that have visited the home. Staff are always welcoming. When I have sat with my mother in the lounge, it has been lovely watching staff spending time interacting with the other residents.
Obviously, things have been very different since the Covid pandemic. The home went into lockdown early, which was difficult for both residents and families, but I have been very impressed with the measures put in place to keep the residents safe.
Thankfully, visiting (with social distancing) is now possible, and I have been delighted to find my mother is thriving. Obviously, she would rather be at home, but as this is not possible, I am confident she is somewhere where she is respected and well cared for.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

Many thanks for your positive feedback. The staff work so hard at every level and it is wonderful to share your comments, and show them what a difference they make. I am enormously proud of all of them. Thanks again and stay safe.

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Review from Tony A (Husband of Resident) published on 22 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was only in the Care Home for a short while due to rapidly worsening health. During this difficult time, it was clear that all of the staff, from manageress down, were really caring and attentive and this was of great comfort to myself and our daughters. Due to COVID 19, visiting was very restricted
but the staff made sure my wife was made comfortable at all times and I cannot thank them enough.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

I am so pleased you and your family had the comfort of knowing your wife was in safe, caring hands and I will ensure they are aware of your positive feedback.
Many thanks

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Review from M S (Son of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 90-year-old mum came to Abbotsleigh straight from the hospital after fracturing her leg and arm. Upon my first arrival, I was greeted with friendliness and warmth. I was kept informed about everything my mum was doing and all medication she was given. Mum was here for about eight weeks and then sadly
had to be moved to another home because social service said she could not stay here for financial reasons. My mum did not want to leave and was very stressed over the move. She said she loved it at Abbotsleigh and everyone cared for her. I would rate Abbotsleigh very highly because nothing was too much trouble. Many thanks, from my mum, myself and all her family.
Reply from Alison Ruddock, Operations and Compliance Manager at Abbotsleigh Care Centre

Thank you very much for your feedback. I am so sorry that your mum had to leave it would have been a privilege to have continued providing her with the care that she needs. Please pass on our best wishes to her and if we can ever help in the future please get back in touch. Take care.

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Review from Mark B (Son of Resident) published on 1 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has now been with you since 2016 and since the very first visit to your home, both my father and I have been most impressed in how the home is managed and how all the care worker staff all operate.
My mother has front Lobel dementia which means she cannot walk, talk or communicate in any way,
she can look at you and things you show her but nothing further is possible.
I or my dad visit the home nearly every weekend and sometimes mums sister comes with us and we are always greeted with a warm welcome and a smile.
The home is always clean and smells as fresh as it can be and the food is cooked to a high standard with all my mum's nutritional needs catered for and blended for her to eat as she sometimes forgets to swallow.
I would like to say personally that all personnel at this home from the top management to the care workers themselves work as a brilliant team and my mum could not be situated anywhere better than this home.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

Many thanks for such a glowing report, I will take extreme pleasure in feeding your comments back to the staff that make such a huge difference to the residents and their families.
Kind regards.

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Review from Colin F (Son of Resident) published on 21 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and Dad moved into Abbotsleigh in June 2019 because the home they were in at the time could no longer satisfy Mum's needs due to her deteriorating health. Dad at that time was not too bad. Sadly Mum passed away in mid-July 2019 but Dad stayed in Abbotsleigh until he also passed away in April 2020.
I feel that I cannot fully find all of the words that describe how wonderful and special Abbotsleigh is. From the very day, they both moved in it was like a ray of sunshine had come into theirs and our lives. Even though we knew Mum did not have long it was so comforting to know that they were being given exceptional attention. Nothing was ever too much trouble for any member of the staff at any time of day. It was apparent that they cared very deeply for each and every one of the residents. From the manager and deputy manager (who are actually two in a million) down through every other staff member they all do a magnificent job. It is a kind and safe place for loved ones. Thank you all.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

Thank you so much for the lovely review you have given. I had the privilege of meeting your parents, and I am delighted that the last chapter in their lives was happy and comfortable. I hope you are coming to terms with your losses, you never get used to losing your parents, but somehow you do learn to live with it. If you require any support, we are still available to chat if ever you need to, Kind Regards.

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Review from Natalie A (Granddaughter of Resident) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad lived at this care home for the past four years or so. I highly recommend this care home - for the simple reason that the staff are very very caring, kind and together they create a loving home for the people who live there. Unfortunately, my grandad passed away at the end of last month,
but I can honestly say that they really supported him and us until the very end. It wasn't an easy thing to see someone that you care about so deteriorated, but it was made easier by the love and support that he was provided with by the staff. We were always welcomed and treated like part of the Abbotsleigh family whenever we visited and whenever we left, we were left feeling content with the fact that Grandad was well cared for and looked after. Thank you so much for all you did for my grandad and the support you gave to us!
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

Many thanks for sending such positive feedback. I offer you my sincere condolences on the passing of your dear grandad and hope that this difficult time of grieving is somehow made slightly easier because you were happy with his care. Please feel very welcome to come by and have a cup of tea if we can help you or your family in any way; it would be lovely to see you. I will pass on your feedback to the staff as it is nice for them to know that they make such a difference to the people they care for and the wider family.
Take care.

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Review from Wayne M (Son of Resident) published on 19 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank all of your staff at Abbotsleigh for their courtesy and empathy regarding my Mum in a time of great stress. All of your staff, from the chef, carers and cleaners, management all showed, with strong beliefs and a great structure, Abbotsleigh is the final place to go in life's journey.
All six of my brothers have said when it is their time, they hope to end up in Abbotsleigh. Fantastic.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

Many thanks for taking the time to give such positive feedback on the service received by your dear mum. It is a huge privilege to be entrusted with the care of someone so special, and I will certainly ensure the staff receive your feedback which inspires them in their work. Kind regards.

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Review from J M (Wife of Resident) published on 13 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was accepted to Abbotsleigh from A and E following a violent and angry episode at our home leading to the hospital until a suitable care home could be found. The care centre staff were kind and sensitive to our family (myself and our two adult sons) making a worrying and upsetting time as
pleasant and safe as possible. My husband has settled well and we are very happy with his care. Fees not yet completed, so cannot yet comment.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

We are so grateful that you have taken time to provide us with feedback and very happy that we met your needs and those of your family. I appreciate that it was a very stressful time for you and a situation that you had not planned. I will ensure the staff are given your feedback as they are our greatest asset and need to know what a difference they make. Kind regards.

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Review from Richard W (Husband of Resident) published on 29 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident at Abbotsleigh for nearly 7 years. Initially, I was very concerned for her but I soon found that my fears were groundless. She was always treated with kindness, dignity and respect. As I visited her virtually every day I could see the attention she was given and it became obvious
to me that my wife was being cared for in the best possible way. I was able to relax knowing the best possible care was being provided and will be forever grateful to Abbotsleigh for looking after my wife.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

Dear Richard, Many thanks for taking the time to give such lovely feedback. I know the Abbotsleigh team really miss your wife and of course, we miss you too as you were in the home so often and you felt very much part of the Abbotsleigh family. I hope you feel proud of the way you supported your wife and take comfort in this whilst coming to terms with such a huge loss and change in your life. Please don't be a stranger, if you feel able to we would welcome you coming in from time to time for a chat and a cup of tea. Take care of yourself. Kind regards Alison

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Review from G M (Son of Resident) published on 16 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care of mum. Nothing is too much trouble. Mum is very happy which equates to her being looked after with care and dignity. I am so happy she is in a home that treats her so well.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

I am so happy that you are satisfied with the care at Abbotsleigh. I know they try very hard to provide a good service and it will be my pleasure to give them your feedback.
Kind regards.

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Review from Suzi F (Daughter-in-law of Resident) published on 16 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to visit mum, made welcome by all the staff and asked if we would like tea or coffee. Mum seems content and is being looked after. Attentive to all the residents.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care Centre

Many thanks for taking the time to provide feedback. We are delighted that you and your Mum are having a positive experience.
Kind regards.

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Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Abbotsleigh Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.938 for Abbotsleigh Care Centre is calculated as follows: ( (211 Excellents x 5) + (14 Goods x 4) ) ÷ 225 Ratings = 4.938
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbotsleigh Care Centre is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
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Bed Vacancies

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Awards / Recognitions (6)

Meet the Team (2)

Alina

Alina Abagiu

Job Title: Home Manager Joined: 2017

"Hello, my name is Alina Abagiu and I’m the Manager at Abbotsleigh Care Home in Kent, Staplehurst. We are a Dementia and Nursing Care Home in Kent, Staplehurst and we would like to invite you to pay us a visit. Our Care Home is a beautiful building, combining ‘old’ character with newly refurbished facilities. Abbotsleigh is set among lovely, landscaped surroundings – an altogether peaceful, and tranquil Care Home.


Our care team are passionate about supporting our residents with all levels of Dementia and Nursing needs through person-centred care and personalised care plans. We have 59 single rooms in our Care Home – the majority of which have en-suite facilities. Having recently undergone extensive refurbishments in recent years, they are spacious, bright and airy, with pleasant picturesque all-round views.


Abbotsleigh Care Home has two units – Red Admiral with 29 beds and the upper floor Holly Blue with 30 beds. We also have a Sensory and Stimulation Room that is used by the Health and Well-Being team alongside our fantastic Life Experience Coordinators. We encourage the families of our residents in our Home to personalise their rooms with familiar belongings to create a ‘home-from-home’ environment, enabling their independence.


The Home has two main dining areas and two main lounges. There is also an Atrium that can be facilitated to families and or visitors to have a more “private” time with their loved ones.


We actively encourage residents and their families to become involved in the decisions surrounding their care in our Home. This helps us meet their needs through individualised care plans which are continually adjusted as personal care needs change. The care teams in our Home are all experienced in managing the care needs of many health and social care issues and we liaise with a large network of other healthcare professionals. We welcome families and friends to visit us at any time and we encourage open communication."

Joy

Joy Cagande

Job Title: Deputy Manager Joined: 2015

I have joined Abbotsleigh Care Centre in November 2015 as a Registered Nurse and worked my way up to Unit Nurse Manager and since July 2021 as Deputy Manager.


My role is to support and assist the Home Manager in delivering the Home's ethos of consistently delivery of high quality care.

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