Abbotsleigh Care Centre

George Street, Staplehurst, Tonbridge TN12 0RB
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9.9 120 Reviews
  • Abbotsleigh Care Centre, Tonbridge
Situated in the heart of Kent, Abbotsleigh Care Centre provides older people with tailored residential, nursing and dementia care with compassion, dignity and respect. Residents and their families feel supported by the Home's expert care teams. With a physiotherapist to support residents with rehabilitation, enabling day or short-term placements, physiotherapy services also help with improving residents’ strength, reducing falls and improving overall well-being.

The Home offers single room accommodation, most with ensuite facilities. Set among expansive grounds and beautiful gardens, Abbotsleigh has three lounges, two dining rooms and a health and well-being sensory room.

Care Provided by Abbotsleigh Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1650
  • Self-Funded Residential Dementia Care: £1600 – £1700
  • Self-Funded Nursing Care: £1700 – £1950
  • Self-Funded Nursing Dementia Care: £1800 – £2050
  • RESPITE Self-Funded Residential Care: £1600 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1650 – £1750
  • RESPITE Self-Funded Nursing Care: £1750 – £2000
  • RESPITE Self-Funded Nursing Dementia Care: £1850 – £2100

The Self-Funded Nursing Care weekly fee does not include the NHS-Funded Nursing Care (FNC) fee. The weekly fees do not include personal expenditures such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc.

The price(s) shown are provided by the care home. Contact Abbotsleigh Care Centre for full pricing details and T&Cs.

Contact Abbotsleigh Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Abbotsleigh Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joy Cagande (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • The home operate an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch if booked in advance.

Parking

  • The home has a large car park to the front of the property.

9.9

Abbotsleigh Care Centre has a Review Score of 9.9 (9.885) out of 10, based on 19 reviews in the last 2 years.
Over all time Abbotsleigh Care Centre has 120 reviews.

Overall Experience
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Reviewer Connection to Abbotsleigh Care Centre
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Total of 120, showing 41-60
Review from Kate W (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum was a resident at Abbotsleigh Care Centre for 3 years, from January 2019 through to January 2022, when she passed away. The care that Mum received in those 3 years was of a very high standard, we always knew that Mum was very well taken care of and that was a real comfort for our family, especially
during the pandemic when we were not able to visit as frequently. We are so grateful to the Manager and her team of dedicated staff, they all do a fantastic job to continually provide a kind, loving and safe environment.
Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care CentreThank you so much for your review and positive comments regarding our home and the team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. Hope to see you again for a cup of coffee and a chat.
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Review from Dorothy R (Wife of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has just been admitted and has appeared to settle very well. The whole team have been extremely helpful and welcoming to him and myself. Quite a relief for me having had to make the decision to put him into care.
Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care CentreThank you for your kind words. It is nice to know you appreciate our Team and they have made you feel welcomed. We would like to hear from you if you believe that there are any improvements needed to our Service. Thank you on behalf of the Team.
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Review from C K (Daughter-in-law of Resident) published on 24 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has lived at this home for over two years and has been very well cared for. The manager is excellent and genuinely cares about the residents and is constantly looking to improve things for them. The staff team remains consistent and the activity staff are constantly striving to introduce
new and stimulating activities. This has of course been impeded by Covid but as restrictions are lifting they will be able to get back to a wider variety of activities. The communication about my mother-in-law's welfare has always been very good.
Reply from Silvia Barret, Operations & Compliance Manager at Abbotsleigh Care CentreThank you so much for taking the time to give the team these positive comments. I am pleased that your experience and that of your mother-in-law is a good one and that you feel the team have worked hard to meet her needs and wishes and improve our service.
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Review from D K (Son of Resident) published on 24 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I worried a great deal about Mum going in to care with dementia. She has been at Abbotsleigh now for over two years and I have been very impressed with the care she has received. The leadership has been consistent, clear, transparent, and firmly based on the well-being of the residents. All the staff
are patient, attentive, and caring and there seems to be a low turnover of staff which is good for residents. The nurses are excellent and the food is great. Mum has settled very well. I would recommend this home to anyone.
Reply from Silvia Barret, Operations & Compliance Manager at Abbotsleigh Care CentreThank you so much for taking the time to write such a lovely review. Your opinion is so important to us and your kind words mean a lot to the team.
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Review from D C (Son of Resident) published on 24 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad becoming ill has been a terrible time. The care home have gone above and beyond on every step of the journey to help and to try to make everything as easy and pain-free as possible. It is a huge relief to know that he is well looked after.
Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care CentreThank you so much for your lovely review, Dom. It is a pleasure to be able to care for your dad, he is part of our extended family.
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Review from Maria D (Daughter-in-law of Resident) published on 7 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Abbotsleigh are amazing. They are caring and attentive and I have the utmost confidence that they look after our family member to their absolute best ability. They are helpful and informative at every stage of the difficult time and we couldn't do it without them.
Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care CentreThank you so much for your kind words. I will pass your positive feedback on to the whole team.
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Review from E J (Wife of Resident) published on 10 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my husband was excellent. They always made me feel welcome with a cup of tea and biscuits. My husband was always happy, and the carers always loved him. I always felt so happy that he was being taken care of so well.
Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care CentreThank you for you your positive feedback and kind words. I will pass on your comments to our staff. Stay safe and hope to see you and your family again for a cup of tea and biscuits.
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Review from M R (Daughter of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was discharged from hospital into Abbotsleigh's care in February 2021, where she remained until she passed away in September. She received wonderful care, and as a family, we felt supported and involved in all aspects of her care. It's been a difficult year for everyone, but staff and management
coped admirably with all the extra work surrounding family visits once the covid restrictions were eased. We thank everyone at Abbotsleigh for looking after my mother, keeping her happy and safe, and for all the support they have given us.
Reply from Alina Abagiu, Registered Manager at Abbotsleigh Care CentreThank you for your kind words. I will ensure they are shared with the staff. It was a pleasure to care for your Mum and to meet you and your family.
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Review from Lisa H (Daughter of Resident) published on 9 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Abbotsleigh Care Centre for many years, I couldn't be more pleased with the care he receives, the staff are all so professional and pleasant. Despite the fact that he requires total care, his appearance is maintained to a high standard and he always looks happy and is treated
with dignity. His nurse deserves a special mention for her caring nature and professionalism and the manager always makes time to talk when I visit. I can't recommend the home more highly.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care CentreI am delighted that the service being provided is so reassuring for you and that your father is receiving the high standard of care he deserves.
Thank you for taking the time to give your valuable feedback.
Kind regards, Alison
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Review from Anne S (Daughter of Resident) published on 3 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Abbotsleigh Care Home for the past three years until her passing in March 2021. We couldn't have wished for a more friendly and atmospheric place for her to spend her final years. All the staff from the manager downwards were all very friendly and very caring in every way.
Can't praise everyone enough. Thank you. Excellent on all counts.
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Review from Jeremy S (Son of Resident) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been at Abbotsleigh for one month. The first 14 days were difficult due to the COVID isolation requirement. However, since that point, she has become a much happier person. The staff give her plenty of attention and time and she enjoys their company as well as making new friends. All
the staff appear to be conscientious and happy. Nothing is ever a problem.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care CentreMany thanks for taking the tie to leave your feedback and I am so pleased your mum is settling in well. I hope she continues to enjoy her experience and benefit from the excellent care provided. Kind regards.
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Review from William P (Husband of Resident) published on 9 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home has been good for my wife and myself. Since 2019 when I was coming at any time, the lockdown is very hard and it's unpleasant to get by with communication. She is blind. This home is tops in all care.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care CentreMany thanks for your valuable feedback. Hopefully visiting your dear wife will be easier as we creep out of the restrictions. Take care and thank you once again.
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Review from Jenny C (Wife of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was transferred from hospital to Abbotsleigh at the end of February suffering from a progressive neurological condition. He sadly passed away in September.
Our family are so thankful to the staff at Abbotsleigh, they are an amazing dedicated team. He was cared for with such kindness respect
and dignity. We will always be grateful knowing he was looked after so well, especially in these difficult days of COVID 19.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care CentreMany thanks for taking the time to leave your feedback. I would like to offer you my sincere condolences on the passing of your husband and I am so pleased we were able to help you all during the difficult period after transfer from hospital. Reviews such as yours are very rewarding for the staff to receive but also help prospective residents /families to make their difficult choices based on service user reviews. Many thanks and take care.
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Review from Terry C (Son of Resident) published on 25 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was moved to Abbotsleigh after being discharged from hospital, having had numerous falls at home and looking very frail and thin. I was a bit apprehensive about her going into a care home because of the Covid-19 pandemic but I need not have worried because her care has been second to none
and they have not had one case of Coronavirus. She has now been there for five months and she is very happy. She has put on weight and enjoys taking part in the numerous activities that they arrange for the residents and especially enjoys the singing. The staff are so lovely and caring and on her birthday we sat outside enjoying the sun and the staff came out with a cake and sang Happy Birthday to her, it was such a lovely gesture and I believe they do the same for all the residents on their birthdays. My brother and I would like to thank you all for looking after her so well especially at this difficult time. Our review of the room is taken from my mother as we have not been inside.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care CentreThank you very much for your lovely feedback. I will certainly pass your feedback on to the staff as it is rewarding to be appreciated. I hope that in the months to come you will be able to visit your mum’s room and join us for a cup of tea. In the meantime keep safe and we will do our best to do the same for your dear mum.
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Review from Margaret H (Daughter of Resident) published on 23 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for a year now, at first, she was able to join in the activities, but due to age, illness and dementia, she is now bedridden. Due to COVID, we are unable to visit, but we can Skype and talk to her. Often she just looks confused, but her carer is so lovely, she makes sure her hair is
done and helps her to wave or blow a kiss. She also reads mum her post and prints out emails they get from her children and grandchildren. These, if photos are put on her bedroom wall for mum to look at. Mum sleeps a lot now, it’s not ideal that we can’t visit, but this home has been COVID free, and therefore, all the residents have been kept safe. All the staff are really pleasant, it’s like talking to friends, and I know that mum is in a safe environment.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care CentreI appreciate you taking the time to give our service your invaluable feedback. We are certainly living through challenging times and I am so sorry your visits to your dear mum are affected by the current circumstances. It is lovely to hear that despite this you are being helped to keep in contact and share your news with each other. If you have any suggestions for how we could help further please don’t hesitate in letting us know.
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Review from K M (Daughter of Resident) published on 29 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Abbotsleigh last December, having suffered repeated falls at home. From my first contact with the staff, I have been impressed with the level of kindness, care and professionalism exhibited. (I am a registered nurse).
The staff worked quickly to get my mother assessed and transferred
from the hospital. I was fortunate to have a choice of rooms and have always been involved in decisions regarding her care.
I have been impressed by the number of activities and entertainers that have visited the home. Staff are always welcoming. When I have sat with my mother in the lounge, it has been lovely watching staff spending time interacting with the other residents.
Obviously, things have been very different since the Covid pandemic. The home went into lockdown early, which was difficult for both residents and families, but I have been very impressed with the measures put in place to keep the residents safe.
Thankfully, visiting (with social distancing) is now possible, and I have been delighted to find my mother is thriving. Obviously, she would rather be at home, but as this is not possible, I am confident she is somewhere where she is respected and well cared for.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care CentreMany thanks for your positive feedback. The staff work so hard at every level and it is wonderful to share your comments, and show them what a difference they make. I am enormously proud of all of them. Thanks again and stay safe.
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Review from Tony A (Husband of Resident) published on 22 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was only in the Care Home for a short while due to rapidly worsening health. During this difficult time, it was clear that all of the staff, from manageress down, were really caring and attentive and this was of great comfort to myself and our daughters. Due to COVID 19, visiting was very restricted
but the staff made sure my wife was made comfortable at all times and I cannot thank them enough.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care CentreI am so pleased you and your family had the comfort of knowing your wife was in safe, caring hands and I will ensure they are aware of your positive feedback.
Many thanks
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Review from M S (Son of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 90-year-old mum came to Abbotsleigh straight from the hospital after fracturing her leg and arm. Upon my first arrival, I was greeted with friendliness and warmth. I was kept informed about everything my mum was doing and all medication she was given. Mum was here for about eight weeks and then sadly
had to be moved to another home because social service said she could not stay here for financial reasons. My mum did not want to leave and was very stressed over the move. She said she loved it at Abbotsleigh and everyone cared for her. I would rate Abbotsleigh very highly because nothing was too much trouble. Many thanks, from my mum, myself and all her family.
Reply from Alison Ruddock, Operations and Compliance Manager at Abbotsleigh Care CentreThank you very much for your feedback. I am so sorry that your mum had to leave it would have been a privilege to have continued providing her with the care that she needs. Please pass on our best wishes to her and if we can ever help in the future please get back in touch. Take care.
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Review from Mark B (Son of Resident) published on 1 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has now been with you since 2016 and since the very first visit to your home, both my father and I have been most impressed in how the home is managed and how all the care worker staff all operate.
My mother has front Lobel dementia which means she cannot walk, talk or communicate in any way,
she can look at you and things you show her but nothing further is possible.
I or my dad visit the home nearly every weekend and sometimes mums sister comes with us and we are always greeted with a warm welcome and a smile.
The home is always clean and smells as fresh as it can be and the food is cooked to a high standard with all my mum's nutritional needs catered for and blended for her to eat as she sometimes forgets to swallow.
I would like to say personally that all personnel at this home from the top management to the care workers themselves work as a brilliant team and my mum could not be situated anywhere better than this home.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care CentreMany thanks for such a glowing report, I will take extreme pleasure in feeding your comments back to the staff that make such a huge difference to the residents and their families.
Kind regards.
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Review from Colin F (Son of Resident) published on 21 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and Dad moved into Abbotsleigh in June 2019 because the home they were in at the time could no longer satisfy Mum's needs due to her deteriorating health. Dad at that time was not too bad. Sadly Mum passed away in mid-July 2019 but Dad stayed in Abbotsleigh until he also passed away in April 2020.
I feel that I cannot fully find all of the words that describe how wonderful and special Abbotsleigh is. From the very day, they both moved in it was like a ray of sunshine had come into theirs and our lives. Even though we knew Mum did not have long it was so comforting to know that they were being given exceptional attention. Nothing was ever too much trouble for any member of the staff at any time of day. It was apparent that they cared very deeply for each and every one of the residents. From the manager and deputy manager (who are actually two in a million) down through every other staff member they all do a magnificent job. It is a kind and safe place for loved ones. Thank you all.
Reply from Alison Ruddock, Operations & Compliance Manager at Abbotsleigh Care CentreThank you so much for the lovely review you have given. I had the privilege of meeting your parents, and I am delighted that the last chapter in their lives was happy and comfortable. I hope you are coming to terms with your losses, you never get used to losing your parents, but somehow you do learn to live with it. If you require any support, we are still available to chat if ever you need to, Kind Regards.
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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Abbotsleigh Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Abbotsleigh Care Centre is calculated as follows: ( (202 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 221 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Abbotsleigh Care Centre is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

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Meet the Team (13)

Joy

Joy Cagande

Job Title: Home Manager Joined: 2015

Joy joined Abbotsleigh Care Centre in November 2015 as a Registered Nurse and has grown with the home over the years, progressing through leadership roles before becoming Home Manager in April 2026.


Passionate about creating a true sense of home, Joy leads with warmth, compassion, and a strong commitment to person-centred care. She strives to ensure that every resident feels valued, respected, and supported to live as independently and comfortably as possible, with care tailored to their individual needs and preferences.


Abbotsleigh Care Centre is a welcoming Dementia and Nursing Care Home in the heart of Staplehurst, Kent. Set within a charming building that combines traditional character with beautifully refurbished, modern facilities, the home offers a peaceful and tranquil environment surrounded by landscaped gardens.


With 58 bright and comfortable bedrooms - most with en-suite facilities - Abbotsleigh provides a safe and homely setting.


The home features two dedicated units, Red Admiral and Holly Blue, alongside inviting communal spaces, including spacious lounges, dining areas, and a private atrium for meaningful time with loved ones. Residents also benefit from a dedicated Sensory and Stimulation Room, supporting wellbeing and enriching daily life through engaging activities.


Under Joy’s leadership, the focus is on delivering high-quality, compassionate care while fostering a positive and inclusive community for residents, families, and staff. Families are encouraged to be part of their loved one’s journey, with open communication and personalised care plans ensuring that every individual receives the very best support.

Alexandra

Alexandra Ispas

Job Title: Deputy Manager Joined: 2016

Alexandra has been part of the team at Abbotsleigh Care Centre since 2016, when she initially started as a Registered Nurse.


She then progressed to Unit Manager, followed by Head of Care, before taking on the role of Deputy Manager in April 2026.


Alexandra takes great pride in being part of the home and feels a strong sense of belonging within the team.


She is passionate about supporting our residents, their families, and our staff, and believes that kindness, trust, and teamwork are at the heart of excellent care. In her role as Deputy Manager, she is committed to creating a positive and supportive environment where residents feel safe, valued, and truly at home, and where staff feel encouraged and respected.

Andrea

Andrea Hodges

Job Title: Customer Experience Officer Joined: 2024

Andrea joined the Abbotsleigh team in August 2024, bringing experience from both graphic design and healthcare environments. She initially joined as part of the Activities team before transitioning into her current role in 2025. Andrea is a strong communicator who is passionate about strengthening connections with residents’ families and friends, ensuring they feel welcomed, informed, and valued as part of the Abbotsleigh community.

Jacqui

Jacqui Napper

Job Title: Business Support Officer Joined: 2021

Jacqui joined Abbotsleigh in July 2021 and takes pride in ensuring her responsibilities are completed efficiently, accurately, and to a high standard. She manages staff administration with care and attention to detail, overseeing recruitment, onboarding, and ongoing staff support throughout their time at Abbotsleigh. Jacqui is also committed to maintaining accurate resident administration and works closely with Head Office to ensure smooth and consistent processes.

Chris

Chris Napper

Job Title: Head of Maintenance Joined: 2020

Chris joined the team in May 2020 and is responsible for maintaining the warm and welcoming environment at Abbotsleigh. A qualified plasterer by trade, Chris brings a broad range of maintenance skills to the role and is always willing to assist wherever needed. He communicates well with the management team, staff and residents alike and takes great pride in both his workmanship and his ability to provide practical solutions whenever he can.

Jeetu

Jeetu Joji

Job Title: Red Admiral Unit Manager/ Registered Nurse Joined: 2021

Jeetu joined Abbotsleigh in January 2021 as a Registered Nurse and was promoted to Unit Manager of Red Admiral in 2022. She is a passionate Infection Prevention and Control Champion, committed to maintaining a clean, warm and welcoming environment that supports the health and well-being of residents. Alongside her nursing responsibilities, Jeetu supports the team through an open-door approach and works closely with the management team.

Sreeja

Sreeja Poulose

Job Title: Holly Blue Unit Manager/ Registered Nurse Joined: 2020

Sreeja joined Abbotsleigh as a Registered Nurse in December 2020 and has since progressed to Unit Manager for Holly Blue. She takes great pride in her nursing role and in building strong relationships with residents and their families, ensuring the delivery of high-quality, person-centred care. As Skin Care Champion, Sreeja is committed to developing and applying her expertise in this area. She enjoys leading her team of care and domestic assistants and works closely with the management team to create a positive, supportive environment for residents and their families.

Kirsty

Kirsty Moore

Job Title: In-House Trainer Joined: 2022

Kirsty joined Abbotsleigh in May 2022 as Resident Liaison Officer and has since moved into her current role as In-House Trainer. She is passionate about making staff training engaging and approachable for both new and long-standing team members.
Drawing on her experience in resident liaison and wellbeing activities, Kirsty also continues to provide valuable support across the home to residents, colleagues and the management team.

Alex

Alex Popa-Barth

Job Title: Head Chef Joined: 2016

Alex joined Abbotsleigh in 2016 as a Healthcare and Kitchen Assistant, progressing to Chef after one year and becoming Head Chef in 2019. He is passionate about providing residents with nutritious, enjoyable meals that support their health and wellbeing, and values engaging with residents to gather their feedback. Alex also enjoys working closely with the Activities team during events, preparing barbecues and creating themed menus inspired by destinations visited by relatives on virtual cruises.

Esme

Esme Higgins

Job Title: Recreation and Well-Being Team Leader Joined: 2017

Esme joined Abbotsleigh in October 2017 as a Recreation and Wellbeing Coordinator and has since progressed to the role of Team Leader. She is passionate about supporting residents and takes great enjoyment in getting to know them as individuals.
Esme plans and oversees a wide range of activities and events, encouraging residents to take part in meaningful, person-centred experiences that help them maintain existing skills, develop new ones, and promote independence, while always respecting personal choice.

Leigh

Leigh Warren

Job Title: Senior Healthcare Assistant Joined: 2007

Leigh is one of the original members of the team and worked at the home as a Carer prior to Nellsar taking over Abbotsleigh. She is a highly respected and valued team member with a wealth of experience and knowledge. Over the years, Leigh’s role has evolved significantly, and she now draws on her diverse skills as a Senior Carer, Continence Assessor, Moving and Handling Champion and Minibus Driver. She also supports the Activities team and assists the nursing team on both the Red Admiral and Holly Blue units with medication rounds and care documentation.

George

George Nica

Job Title: Senior Registered Nurse Joined: 2019

George joined Abbotsleigh in June 2019 as a Senior Nurse. He plays a key role in ensuring the smooth and effective running of the home during the night, overseeing both the care and nursing teams. George is committed to maintaining high standards of care and ensuring residents feel safe, comfortable and well-supported at all times. He works closely with colleagues to provide responsive, person-centred care and offers guidance and leadership to the team throughout the night.

Staffy

Staffy Jaison

Job Title: Laundry Assistant Joined: 2009

Staffy joined Abbotsleigh in October 2009 and has become a true icon of the home. She plays a vital role in the smooth running of the laundry service, ensuring all items are carefully washed, dried, ironed and returned to their rightful owners, taking particular enjoyment in the ironing.
Known for her friendly chats with residents during her rounds, Staffy takes great pride in her work and in making sure everything that comes through the laundry is returned in pristine condition.

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