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- St Winifreds Care Centre care home

The staff took the time to get to know Mum and she was more than just a resident.A W(Daughter of Resident/Service User)

I'm so happy my mother is a resident there. The staff are all amazing, warm, friendly, professionalCharles A(Son of Resident/Service User)


The staff took the time to get to know Mum and she was more than just a resident.A W(Daughter of Resident/Service User)

I'm so happy my mother is a resident there. The staff are all amazing, warm, friendly, professionalCharles A(Son of Resident/Service User)


Located in the picturesque seaside town of Deal in Kent, St Winifreds is a residential and general nursing care home providing specialist care for older people, including those with a diagnosis of dementia. With 53 rooms, the Home is set in a Grade II listed building with purpose-built extensions and outstanding amenities. The team cares for residents with dignity, empathy and understanding, and are fully trained to a high level...
Care Provided by St Winifreds Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Laundry services included. Hairdresser and Chiropodist not included. NHS-Funded Nursing Care (FNC) is additional to fees shown. Fees may differ from above basic pricing dependent on specific care needs and this will be discussed on the completed needs assessment prior to admission.
The price(s) shown are provided by the care home. Contact St Winifreds Care Centre for full pricing details and T&Cs.
Contact St Winifreds Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nellsar Care Homes
- Private Owned
Person in charge
- Tracy Wright(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (51)
- Couples/Companion Rooms (3)
Visiting
- The home maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch if booked in advance.
Parking
- There is plenty of onsite parking.
St Winifreds Care Centre Reviews (98)
St Winifreds Care Centre has a Review Score of 9.8 (9.833) out of 10, based on 36 reviews in the last 2 years.
Over all time St Winifreds Care Centre has 98 reviews.
I feel that everyone is friendly & staff are very positive. It is a lovely ambiance at St Winifreds. My wife is supported with respect and dignity. The staff care for her really well. My wife loves activities, especially music. When I visit, its very relaxed atmosphere, I am greeted with staff who are happy & supportive. Home is nice & clean & my wife is always well presented. The meals always look nice & smells good. my wife likes her meals.
Kind regards, Alison
The management staff have been so helpful and informative helping me navigate around the care home system.
Kind regards Tracy
Since my sister moved in I have had nothing but praise for St Winifreds. She has been treated with care, kindness and dignity. I live away and the communication is excellent. All the staff from management + nurses to the carers have so much empathy and I thank you all for that. It gives me great peace of mind.
Kind regards,
Alison
So far we have been very happy with the services provided. Staff are lovely and appear very caring. Poor Car Parking which sometimes means a long walk to visit.
Kind regards
Alison
Home and staff absolutely excellent, care for residents, who are so well looked after, is fabulous.
Kind regards
Alison
Mum transferred to St Winifred's from another care home yesterday. She has been made to feel very welcome and nothing has been too much trouble to make us all feel welcome. I have visited today and she seems very settled and has eaten more lunch today than I've seen her eat in a long time. I feel very reassured she is going to be very happy here.
Kind regards
Tracy
I feel happy knowing my loved one us safe, and well looked after.
My brother and I are so pleased that Dad is settled at St Winifred's, we feel very lucky to have found such a warm, caring home for him to stay. Dad has been at St Winifred's for over 18 months and throughout that time we have been so impressed with the care he has received. Tracy and Nisha create a really happy team environment, and are really great at keeping in touch with us about Dad and very responsive to any requests. The nurses and carers are so friendly and professional, it is very heart-warming to know Dad is being looked after by such kind people. We recently stayed to have lunch with Dad, he really enjoys sharing a meal with us, and everyone was lovely, and Pippa and Chef James looked after us so well and provided a delicious meal.
Thank you for the wonderful feedback given appraising the home and the service that staff give to support your Dad, it is greatly appreciated. It is a pleasure to support your Dad here at St Winifreds. I met you on the day you came for lunch and there was a lot of smiles and laughter during your...
My husband was transferred from hospital to the care home in May and was received with professional care, very kind and friendly. He is still at the care home and staff are still very attentive and caring. A lovely place to be taken care of. When I leave my husband to go home, I leave knowing he will be looked after.
Many thanks, Alison
St Winifred is a lovely, homely nursing home. The staff are fantastic, Victoria, Tina, and Heather, who plan activities, are so professional; it's lovely to see how the residents really enjoy the activities. Sheila my auntie, has enjoyed all activities whilst being there so little time. The nurses Sheeja, Salma, and Ria are also great at what they do. The carers - Dil John and all the others are great with all the residents' care. Management, Tracy + Nisha are great for any problems we have and can talk to them anytime. Lovely home.
With kind regards, Alison
We were so lucky to find and have St Winifreds to care for my grandfather for the last 6 months of his life. The care provided at every stage was faultless, with the staff all having such genuine warmth and empathy towards the residents as well as to us as a family as well. We will never forget and always be grateful for the kindness and compassion shown to my grandfather and us all. I would recommend St Winifreds highly, especially for nursing care, and the wonderful staff do just make it the place that it is. Thank you for the huge difference you all made to a very significant and difficult period of my family's lives.
Please accept my deepest condolences and than you for the priviledge of caring for your grandfather. Such lovely feedback and I am so grateful that you shared your thoughts as it helps those looking to choose a home for their family members confidence in our service.
Kind regards, Alison
My husband receives excellent care from the whole team, who are always cheerful, caring and supportive to residents and relatives alike. Top marks for cleanliness, good food, amazing staff and a lovely atmosphere.
Thank you so much for the amazing feedback it is much appreciated!
It's always a pleasant experience when visiting my aunt at St Winifred's. All the staff are polite and helpful. The place is bright, with fresh flowers in vases everywhere. My aunt always looks well kept and they (the staff) treat the residents with respect and patience.
Please let us know if there is anything else we can improve.
Kind regards Tracy
Fantastic staff wife loves everything about it.
Kind regards,
Alison
Fantastic staff, always helpful.
Kind regards,
Alison
My husband has now been in St Winifreds for over 1 year. He seems calm and contented but still recognises me in spite of not knowing where is is, especially visiting outside St Winifreds. He is always kept clean and tidy and I commend the cleaning staff and laundry staff for their attention to detail. Thank you for calming him down and treating him with respect even though staff have no idea of his former self. All your staff are kind and attentive to his needs. So I have few complaints apart from costs which have depleted savings.
Kind regards Alison
I've been in the home for 7 months. I have settled, I do have a few members of staff that are really really good to me. I ask for something and they get it for me. Sometimes I wish my food was hot by the time I get it it is lukewarm or even cold. But over all the staff are so very kind, they look after me so well, I do like company and they will talk to me and cheer me up. Thank you.
I have discussed your mention of your food being lukewarm and the staff will act upon this immediately.
Please let us know if there is anything else we can improve.
Kind regards Alison
My husband John has been a resident at St Winifreds for 5 weeks. I have been very happy with the care and support that have seen given to him.
We are delighted that you chose St Winifreds for the care of your husband and thank you very much for your positive feedback.
Kind regards, Alison
St Winifred's admitted my mum for respite care which very quickly became end of life care. Although she was only there for a very short time we cannot fault the care she was given. The staff were hugely helpful and knowledgable before she arrived with two visits. While there she received the kindest love, care and attention from all staff. There was excellent liaison with her doctor's surgery and good medical support on site. Her room was lovely with an en-suite shower room. All staff were so kind to all our family as we struggled to come to terms with the end of her life - surrounding us with kindness, tea and sandwiches and a family room for respite and meetings. The other facilities in the home look lovely and it was very special to have a visit from the therapy dog. A big thank you to the whole team who made the final days of mum' life easier to bear.
Many thanks for providing your feedback which is invaluable for appraising our service but also so helpful to potential residents looking for the right place of care. Please accept my sincere condolences on the passing of your dear Mum.
My father has been at St Winifreds for over 2 years now. Our family visit regularly and we are always greeted by happy, polite and professional staff. The care centre recently arranged a Hawaiian afternoon, which was amazing. Residents and their family members were made to welcome with amazing, food, drink and music. Thank you all.
Thank you very much for your lovely feedback, it is so rewarding to receive and be able to share with our hardworking staff.Kind regards,
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 January 2021Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (26) & Events (0)
- 30 Jul 2026
Our Care Home in Deal was bursting with colour as we celebrated our annual Mardi Gras themed barbecue. We transformed our garden with vibrant backdrops, colourful bunting and festive hanging...
- 16 Jul 2026
We were delighted to welcome relatives to our Care Home in Deal for one of our regular relatives' meetings. It was a lovely opportunity to share updates about life in...
- 25 Jun 2026
Here at our Care Home in Deal, we are very fortunate to have wonderful links with our local community and access to fantastic visiting entertainers and activity providers. One of...
There are no upcoming events for St Winifreds Care Centre.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Nellsar Care Homes
- 30 Jun 2021Recipient: Nellsar Care Homes
- 28 Feb 2020Recipient: Nellsar Care Homes
Accreditations
There are no accreditations posted yet for St Winifreds Care Centre.
Meet the Team (6)

Tracy joined Nellsar in February 2022, bringing with her over 30 years of experience in the social care sector.
Having worked in various roles in residential Care Homes from the age of 16, Tracy’s career changed direction when she decided to become a Trainer and achieved a degree in Education. Tracy then worked as a Lecturer in Health and Social Care and Early Years, helping people begin or progress their nursing or care careers. Passionate about making a difference, Tracy enjoys helping her teams develop their skills. She works to ensure comforting environments and a superior person-centred care provision for all our residents.

Wendy has worked at St Winifred's Care Centre since 1985; she was a part of the team when Nellsar bought the Care Home in 1999; "I started my journey as a Carer and soon worked my way up to a Senior Carer. I then became head of our St Andrews Unit and am now Head of Residential which I am very proud of."
Wendy has gained a lot of qualifications since working for Nellsar; "I have completed my NVQ Levels 2 and 3 in Health and Social Care. I have also completed a lot of training for Dementia and End-of-life Care, to name a few, which has been vital to improving my knowledge and understanding of our residents' needs."
Taking great pride in her role, Wendy ensures our residents are provided with the highest level of care – "We really are a family unit." And she cites her biggest accomplishment as coming runner-up in the Kent Care Awards where her contribution to care was acknowledged.

Athulya joined the team at St. Winifred Care Home as a Registered Nurse in 2022. A passionate Skincare Champion for our residents, Athulya enjoys talking to them and learning all about their lives; “I love supporting our ladies and gentlemen in their care, and their everyday needs, to ensure their time with us is special.”

Having first started at St Winifred's Care Centre as a Carer, Janey soon realised her skills would be better utilised for housekeeping; "I worked my way up to Head of Housekeeping which I’m very happy about."
Janey takes a lot of pride in ensuring the Home is kept clean and looks respectable at all times; "Myself and my team work hard to ensure the Home is kept clean to the highest standard."
St. Winifreds is currently undergoing a full makeover which Janey is very excited to see and to be a part of.

Tina loves her job and she is passionate about bringing person-centred, meaningful activities to all of our wonderful residents; "Recreation is not just fun and games – although it is an amazing part of it. I love making our residents smile, but it is also about ensuring our residents feel secure, heard and comfortable in their own homes. It is important to remember who they are and to cherish this."
Having previously worked at a day centre, Tina has been part of the team at St. Winifred's Care Centre since 2020; "I love working for Nellsar and their values resonate with me. I have an NVQ Level 2 along with various other certificates. I have a passion to enhance our residents’ lives. I have worked as Recreation and Well-Being Lead since 2021."

Maxine is a versatile team member having worked in most departments; she has a good understanding of the Home and why each role is so important; "I’ve only worked at St Winifred's Care Centre since 2022 but feel like I’ve really settled into the Nellsar family and feel supported by my team. I love my role as a Carer which I find very rewarding. I love to put a smile on the resident's faces and make them laugh with my bad, out-of-tune singing."
Frequently Asked Questions about St Winifreds Care Centre
What types of Care is St Winifreds Care Centre registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Winifreds Care Centre have?
There are 51 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at St Winifreds Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is St Winifreds Care Centre to the centre of Deal?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Winifreds Care Centre to verify any information. View our terms and conditions. St Winifreds Care Centre has an Enhanced Service -more info.