St Winifreds Care Centre, Deal, Kent
St Winifreds Care Centre, Deal, Kent
St Winifreds Care Centre, Deal, Kent

St Winifreds Care Centre is located in the picturesque seaside town of Deal. It is a residential care home for elderly people with a diagnosis of Dementia or General Nursing needs, with excellent transport links around South East England and the beautiful Kent countryside.

All rooms are comfortable and equipped with all modern amenities including nurse-call systems and optional phones and TVs. There are six separate large lounges with easy chairs, large-screen TVs and separate dining areas. Communal areas are pleasantly furnished with plenty of natural light and quiet areas for rest and reading, as well as a well-equipped activity room. Residents also have access to peaceful and secure gardens, with flowerbeds and outdoor seating.

The activities coordinator ensures that there is something for everyone, regardless of capability. Socialising forms an essential part of daily life at St Winifreds, and they run a varied calendar of events – including group singsongs and visits from musicians and entertainers.

Group: Nellsar Care Homes

Person in charge: Nicola Masters (Registered Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 59 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Ages 65+.

Single Rooms: 59

Shared Rooms: 0

Rooms with ensuite WC: 36

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Follow the signs to Deal, Kent.

Visiting:

We maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch.

Latest Care Quality Commission* Report on St Winifreds Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 St Winifreds Care Centre has a Review Score of 9.5 (9.515)

The Review Score of 9.5 (maximum of 10) for St Winifreds Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for St Winifreds Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for St Winifreds Care Centre is calculated as follows: ( (105 Excellents x 5) + (56 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 168 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.932 Points relating to the number of positive Reviews for St Winifreds Care Centre is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.8 positive Reviews (59 registered maximum number of service users ÷ 5). 11 Reviews ÷ 11.8 Target = 0.932

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Winifreds Care Centre?

  • Extremely LIKELY
    13
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Winifreds Care Centre

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    4
  • Friend of Resident/Service User
    1
  • Resident / Service User
    1
  • Respite Resident/Service User
    1
  • more

Friendly professional staff. Always show compassion and approachable to discuss any worry.

How likely would you be to recommend St Winifreds Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found my mother thriving during her time here and I am very impressed with all issues relating to her care.

How likely would you be to recommend St Winifreds Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

St Winifreds is a very well run home with very caring carers. Nothing is too much trouble and they talk and joke with the residents all the time.
My mother has settled down very well with their help.
The whole place is spotless with no smells.
If I had to be in a home because of dementia I would choose St Winifreds.

How likely would you be to recommend St Winifreds Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I really enjoy my stay here. All the staff are so kind, nothing is too much trouble. The food is excellent.
I have a lovely room that is kept really clean.
I look forward to coming here.
The housekeepers do a really good job keeping my room spotless.

How likely would you be to recommend St Winifreds Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Both my husband and my mother have and still are here. In my ninety-nine-year-old mother's care, I have been very involved and more than satisfied. Recommending residents over time.

How likely would you be to recommend St Winifreds Care Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

It was a difficult decision to put my mum into a care home but her Alzheimers and vascular dementia made it increasingly difficult to manage her in her own home. She is generally very happy in St Winifreds and all the carers are extremely caring and provide the correct support for her.

How likely would you be to recommend St Winifreds Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I visit twice a week the staff are always welcoming and go above and beyond to make the residents feel safe and cared for.
I never thought dad would settle when he came in 15 months ago but now he wouldn't want to be anywhere else.

How likely would you be to recommend St Winifreds Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

A nice, clean and modern facility. A beautiful decking area and flowers. Plenty of room for my mum to wander around. During my visits the staff treated my mum well and have a personal understanding of her and her needs. The new mini bus and outings are a real bonus and improves my mum's mood and morale.

How likely would you be to recommend St Winifreds Care Centre? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been at St Winifred's Residential Care Centre following a damaging second stroke in 5 years. She has use of a light and airy single room with ensuite facilities. The staff are very caring and helpful and although the home is quite small, my mother receives good attention at all times. She seems very happy here and we as relatives are happy for her. There is a good feel in the home and there are good deals on offer. Thank you.

How likely would you be to recommend St Winifreds Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Wonderful staff. Good clean standards - food choice excellent. A safe and happy environment for my mother.

How likely would you be to recommend St Winifreds Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been here for two years. I am very pleased with all aspects of the service,

How likely would you be to recommend St Winifreds Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother passed away peacefully on 22nd September 2016 having been a resident at St Winifred's Residential Care Centre for the last 18 years. She has always been treated with the utmost care and respect. My mother has always been happy and her end of life care was excellent. This care home is a fine establishment and I would recommend it highly.

How likely would you be to recommend St Winifreds Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This home is professionally run and I have no faults to say of but I would recommend this home to anyone.

How likely would you be to recommend St Winifreds Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My husband was a resident for almost seven years, and was always looked after very well, with great respect to which means a lot. In the final days the staff were amazing and the last days and leading to the final hour they were all exceptional. Those carers really care. Every word spoken to me was gentle and carefully chosen. I was dreading his death, how he would go, but it was a beautiful experience, and he slowly drifted away. The whole thing was so dignified and I was never left alone, the carers were there. Be proud of management and staff of St Winifreds.

How likely would you be to recommend St Winifreds Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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