St Winifreds Care Centre

236 London Road, Deal CT14 9PP
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9.7 82 Reviews
  • St Winifreds Care Centre, Deal
Located in the picturesque seaside town of Deal in Kent, St Winifreds is a residential and general nursing care home providing specialist care for older people, including those with a diagnosis of dementia. With 52 rooms, the Home is set in a Grade II listed building with purpose-built extensions and outstanding amenities. The team cares for residents with dignity, empathy and understanding, and are fully trained to a high level in Advanced Dementia Care.

The Home also has a full-time Physiotherapist to support residents with rehabilitation, including bespoke packages for day care or short-term placements. Physiotherapy services also help with improving peoples’ strength, avoiding or reducing falls, contractures, and improved overall well-being.

35 bedrooms have ensuite facilities and the Home has three large lounges with easy chairs, large-screen TVs and a separate dining area. There is also a well-equipped activity provision and residents can enjoy the secure, peaceful gardens and outdoor seating.

Socialising forms an important part of daily life St Winifreds and team members ensure that there is something on offer for everyone, including group sing-a-longs, visits from musicians and entertainers and trips out to local beach. Residents are encouraged to remain active and pursue hobbies and interests, both old and new.

One of the first care providers to champion the importance of nutrition for the elderly and those with Dementia, Nellsar employ a Head of Nutrition and Wellness for their Homes. St Winifreds acknowledges that nutrition and hydration are an integral part of good health and well-being, delivering well-balanced, nutritious meals and snacks to residents every day.

Employing the Care Vision® digital care management system throughout the Home ensures that the entire care service delivery, recording and reporting systems are optimised and centred around residents and their personalised care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1450
  • Self-Funded Residential Dementia Care: £1400 – £1600
  • Self-Funded Nursing Care: £1450 – £1650
  • Self-Funded Nursing Dementia Care: £1500 – £1700
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1600
  • RESPITE Self-Funded Nursing Care: £1450 – £1650
  • RESPITE Self-Funded Nursing Dementia Care: £1450 – £1650

Laundry services included. Hairdresser and Chiropodist not included. NHS-Funded Nursing Care (FNC) is additional to fees shown. Fees may differ from above basic pricing dependent on specific care needs and this will be discussed on the completed needs assessment prior to admission.

These prices are only a guideline, please contact St Winifreds Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Tracy Wright (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (3)

Visiting

  • The home maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch if booked in advance.

Parking

  • There is plenty of onsite parking.

St Winifreds Care Centre Reviews (82)

9.7

St Winifreds Care Centre has a Review Score of 9.7 (9.668) out of 10, based on 32 reviews in the last 2 years.
Over all time St Winifreds Care Centre has 82 reviews.

Overall Experience
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Review from Christine T (Daughter of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad's been in this home for one month and we feel he has been very well cared for.
He seems much more relaxed after leaving hospital and says how good the staff are.
We find the staff are friendly, polite and caring.
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Review from C B (Daughter of Resident) published on 15 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother was only at the home for a short time but throughout that time the care was excellent. The staff were always cheerful and helpful and had a lovely relationship with the residents. The place was very clean and Mum always looked well cared for - they would always get medical help if in any
doubt about her health.
Reply from Hazel Terry, Home Manager at St Winifreds Care Centre

The pleasure was all ours, you are very welcome and thank you for your kind words. Your mother was a wonderful lady.

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Review from Evelyn S (Friend of Resident) published on 15 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One of my dear friends was looking for a care home as he was not capable of looking after himself. This care centre was recommended. My friend is now getting top quality care 24/7. I found all the staff are very nice and friendly. The decor is nice.
Reply from Hazel Terry, Home Manager at St Winifreds Care Centre

Thank you so much for your support and it's a pleasure to care for your friend.

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Review from Jill S (Friend of Resident) published on 31 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Winifreds is a very caring home. All staff are extremely helpful and very understanding
Any questions are dealt with promptly and efficiently. My friend has settled in well and is gradually accepting her situation with the help of caring staff.
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Review from Alan R (Son of Resident) published on 17 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Winifred's is an extremely clean and tidy, well organised and maintained care home. It is well staffed and all staff, from the manager to cleaners, are very friendly and accommodating in dealing with residents in a caring and professional way. They always have time to talk and interact with the residents
and visitors and assist, if required, with feeding the residents. There are plenty of activities and entertainment and a monthly newsletter. We are kept informed of any changes to my mother's care plan. As a family, we are very happy that mum is there with no worries.
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Review from B S (Son of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are professional, caring and cooperative.
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Review from David P (Son of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care at St Winifreds to be excellent. Everyone there is very friendly and welcoming.
The food is very good.
The staff always take great care in looking after patients with all they do.
Would highly recommend.
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Review from Paul C (Son of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's health took a turn for the worse and she needed to leave her flat in Ramsgate.
She was in and out of hospital for several months had respite in a hospital. Went home and was back in hospital quickly. She went into another care home for several days but it was a desperate place. My wife
found St Winifreds and mother moved there - thank god!!
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Review from Teresa G (Daughter of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A good, well-situated facility, very clean, good activities programme. Stunning outside space. Caring and proactive staff who seem to go the extra mile to ensure residents enjoy the home.
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Review from Barbara T (Daughter of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my mother is receiving. The staff seem to understand he rneeds and care of her in a sympathetic and dignified manner.
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Review from S M (Daughter of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as I step through the door, there is a good atmosphere. Staff open the door with smiles and a greeting. Nothing it seems is too much trouble. Mother's room is open and she "kept an eye on".
She has a lovely room overlooking the garden - Couldn't be better for her. She has good food, activities,
outings. Coffee and tea are regularly offered to her visitors. Friends who ring to speak to mum are always impressed with staff. I'm so lucky to have found this home for my mum.
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Review from Debbie G (Daughter of Resident) published on 9 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has just been admitted on a respite care basis to St Winifred's in Deal. From the moment I contacted the home I was supported in a professional, caring and welcoming manner reassuring both me (and my mother) that this home was the right choice for my mother's needs. All of the staff are
friendly, approachable and professional and go out of their way to help in any way they can.


The Assistant Manager easily established a good working relationship with both my mother and I and was able to sort out any issues we had quickly, effectively and efficiently. She treated us in a professional and calm manner treating us with honesty, respect and consideration. Her friendly, calm, approachable attitude is a true credit to her and to the care home.

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Review from Royston S (Son of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly professional staff. Always show compassion and approachable to discuss any worry.
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Review from Jeannette S (Respite Resident) published on 16 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really enjoy my stay here. All the staff are so kind, nothing is too much trouble. The food is excellent.
I have a lovely room that is kept really clean.
I look forward to coming here.
The housekeepers do a really good job keeping my room spotless.
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Review from Janet S (Daughter of Resident) published on 16 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both my husband and my mother have and still are here. In my ninety-nine-year-old mother's care, I have been very involved and more than satisfied. Recommending residents over time.
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Review from Denise M (Daughter of Resident) published on 11 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was a difficult decision to put my mum into a care home but her Alzheimers and vascular dementia made it increasingly difficult to manage her in her own home. She is generally very happy in St Winifreds and all the carers are extremely caring and provide the correct support for her.
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Review from S G (Daughter of Resident) published on 11 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit twice a week the staff are always welcoming and go above and beyond to make the residents feel safe and cared for.
I never thought dad would settle when he came in 15 months ago but now he wouldn't want to be anywhere else.
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Review from Michael D (Son of Resident) published on 6 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at St Winifred's Residential Care Centre following a damaging second stroke in 5 years. She has use of a light and airy single room with ensuite facilities. The staff are very caring and helpful and although the home is quite small, my mother receives good attention at all times.
She seems very happy here and we as relatives are happy for her. There is a good feel in the home and there are good deals on offer. Thank you.
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Review from M P (Friend of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for two years. I am very pleased with all aspects of the service,
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Review from Terry T (Son of Resident) published on 18 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother passed away peacefully on 22nd September 2016 having been a resident at St Winifred's Residential Care Centre for the last 18 years. She has always been treated with the utmost care and respect. My mother has always been happy and her end of life care was excellent. This care home is a fine
establishment and I would recommend it highly.
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Current Review Score: 9.7 (9.668)

Overview of Review Score

The Review Score of 9.7 (9.668) out of 10 for St Winifreds Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.668 for St Winifreds Care Centre is calculated as follows: ( (266 Excellents x 5) + (92 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 374 Ratings = 4.668
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Winifreds Care Centre is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jan 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (6)

Tracy

Tracy Wright

Job Title: Registered Manager Joined: 2022

Tracy joined Nellsar in February 2022, bringing with her over 30 years of experience in the social care sector.


Having worked in various roles in residential Care Homes from age 16, Tracy’s career changed direction when she decided to become a Trainer and achieved a degree in Education. Tracy then worked as a Lecturer in Health and Social Care and Early Years, helping people begin or progress their nursing or care careers. Passionate about making a difference, Tracy enjoys helping her teams develop their skills; She works to ensure comforting environments and a superior person-centred care provision for all our residents.

Wendy

Wendy Wood

Job Title: Head of Residential Care Joined: 1985

Wendy has worked at St Winifred's Care Centre since 1985; she was a part of the team when Nellsar bought the Care Home in 1999; "I started my journey as a Carer and soon worked my way up to a Senior Carer. I then became head of our St Andrews Unit and am now Head of Residential which I am very proud of."


Wendy has gained a lot of qualifications since working for Nellsar; "I have completed my NVQ Levels 2 and 3 in Health and Social Care. I have also completed a lot of training for Dementia and End-of-life Care, to name a few, which has been vital to improving my knowledge and understanding of our residents' needs."


Taking great pride in her role, Wendy ensures our residents are provided with the highest level of care – "We really are a family unit." And she cites her biggest accomplishment as coming runner-up in the Kent Care Awards where her contribution to care was acknowledged.

Athulya

Athulya Mathews

Job Title: Registered Nurse Joined: 2022

Athulya joined the team at St. Winifred Care Home as a Registered Nurse in 2022. A passionate Skincare Champion for our residents, Athulya enjoys talking to them and learning all about their lives; “I love supporting our ladies and gentlemen in their care, and their everyday needs, to ensure their time with us is special.”

Janey

Janey Eason

Job Title: Head of Housekeeping Joined: 2021

Having first started at St Winifred's Care Centre as a Carer, Janey soon realised her skills would be better utilised for housekeeping; "I worked my way up to Head of Housekeeping which I’m very happy about."


Janey takes a lot of pride in ensuring the Home is kept clean and looks respectable at all times; "Myself and my team work hard to ensure the Home is kept clean to the highest standard."


St. Winifreds is currently undergoing a full makeover which Janey is very excited to see and to be a part of.

Tina

Tina Stringer

Job Title: Recreation and Well-Being Lead Joined: 2020

Tina loves her job and she is passionate about bringing person-centred, meaningful activities to all of our wonderful residents; "Recreation is not just fun and games – although it is an amazing part of it. I love making our residents smile, but it is also about ensuring our residents feel secure, heard and comfortable in their own homes. It is important to remember who they are and to cherish this."


Having previously worked at a day centre, Tina has been part of the team at St. Winifred's Care Centre since 2020; "I love working for Nellsar and their values resonate with me. I have an NVQ Level 2 along with various other certificates. I have a passion to enhance our residents’ lives. I have worked as Recreation and Well-Being Lead since 2021."

Maxine

Maxine Nesbitt

Job Title: Carer and Laundry Assistant Joined: 2022

Maxine is a versatile team member having worked in most departments; she has a good understanding of the Home and why each role is so important; "I’ve only worked at St Winifred's Care Centre since 2022 but feel like I’ve really settled into the Nellsar family and feel supported by my team. I love my role as a Carer which I find very rewarding. I love to put a smile on the resident's faces and make them laugh with my bad, out-of-tune singing."

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Winifreds Care Centre to verify any information. View our terms and conditions. St Winifreds Care Centre has an Enhanced Service - more info.