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- St Winifreds Care Centre care home

The staff took the time to get to know Mum and she was more than just a resident.A W(Daughter of Resident/Service User)

I'm so happy my mother is a resident there. The staff are all amazing, warm, friendly, professionalCharles A(Son of Resident/Service User)


The staff took the time to get to know Mum and she was more than just a resident.A W(Daughter of Resident/Service User)

I'm so happy my mother is a resident there. The staff are all amazing, warm, friendly, professionalCharles A(Son of Resident/Service User)


Located in the picturesque seaside town of Deal in Kent, St Winifreds is a residential and general nursing care home providing specialist care for older people, including those with a diagnosis of dementia. With 53 rooms, the Home is set in a Grade II listed building with purpose-built extensions and outstanding amenities. The team cares for residents with dignity, empathy and understanding, and are fully trained to a high level...
Care Provided by St Winifreds Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Laundry services included. Hairdresser and Chiropodist not included. NHS-Funded Nursing Care (FNC) is additional to fees shown. Fees may differ from above basic pricing dependent on specific care needs and this will be discussed on the completed needs assessment prior to admission.
The price(s) shown are provided by the care home. Contact St Winifreds Care Centre for full pricing details and T&Cs.
Contact St Winifreds Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nellsar Care Homes
- Private Owned
Person in charge
- Tracy Wright(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (51)
- Couples/Companion Rooms (3)
Visiting
- The home maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch if booked in advance.
Parking
- There is plenty of onsite parking.
St Winifreds Care Centre Reviews (98)
St Winifreds Care Centre has a Review Score of 9.8 (9.833) out of 10, based on 36 reviews in the last 2 years.
Over all time St Winifreds Care Centre has 98 reviews.
We found the staff to be excellent. Our aunt decided she would return to St Winifred’s after a short return home.
The wonderful team supported her every need. The happiness we saw in our aunt was just fantastic. Support from the residents welcoming her into the group. St Winifred’s have great activities, and encourage family to participate in family days. We are very lucky to see our aunt spend just over a year with the caring staff.
Thank you St Winifred’s.
Dear Brian, it was a pleasure to look after your aunt and she is sadly missed, it was always a pleasure to have you visit her, she did enjoy herself didn't she. I would like to thank you for your kind words and it was a pleasure, and on behalf of all the staff team at St Winifreds thank you.
My mother went into this home December 2019 just for respite due to my health and was to be only for a few weeks until I was able to continue to look after her. Mum was living in a flat on her own with myself visiting every day. Mum is a diabetic and with kidney problems she had good days and bad days. The staff at the home made her so comfortable and giving her the purpose for living that she asked if she could stay on a permanent basis. Mum and I talked hard and long and I have not looked back since. She has friends around her and the care staff and nursing staff have looked after her and listened to her in the best way possible. I did get recommendations from family and friends when deciding which care home was best and there is no question that St Winifreds in Deal is the best. Keep up the great work you are doing.
Many thanks for giving us such positive feedback. It is so rewarding to know we have helped you and your dear mum and the experience has been so positive. Take care and thanks once again.
Throughout the COVID-19 pandemic the home has been amazing, not one patient contracting the disease. I would highly recommend St. Winifreds to all.
Thank you so much for leaving your feedback which is so helpful when we share with staff to show what a difference their care and hard work makes. It is also very helpful to potential residents and their families when making the difficult decision to consider moving to a care home. Your reassurance is priceless! Thank you.
My mother went to St Winifreds to live just over a year ago. She is 93 and has vascular dementia and Alzheimer's. She has been very well cared for, especially during this difficult lockdown period which was introduced by The Home before the majority of the country and I'm sure this decision has helped to keep everyone safe.
Thanks once again and take care.
My Mother has been in the care of St Winifred’s for almost 3 years now. She is very well looked after by fantastic Staff and during the period of ‘lockdown’, they have cared for her as if she was their own family. They have kept her safe and happy. This is the third care home Mum has been in and I really wish we had found this one first........it is certainly the best!
Your feedback is so warmly received; it is great for us to share the impact we have on the resident and their family from the care we give. The manager and staff have worked so hard to keep the home Covid free, and we appreciate your acceptance of some of our social distancing rules. Hopefully, we will see you very soon.
My mother is very happy here and they provide excellent care which meets her needs. During the outbreak, I have been updated regularly on her wellbeing along with photos by email from the manager. So apart from not being able to see my mum as of the understandable shutdown and precautions put in place I am pleased that all residents and staff have been well through this and I have no worries on the care for my mum and look forward to being able to visit in the coming weeks. I on a personal level have never had any issues with all involved and find it is an excellent place and would always recommend to anybody.
Take care, be safe and hope to see you soon.
My 93-year-old mother has now been a resident at St Winifred’s for four years. She has vascular dementia and over the years her mental and physical condition has slowly deteriorated. The caring staff have constantly reviewed her care plan to ensure that she receives the best possible care. She is encouraged to eat the well-prepared meals and to take part in activities. The staff are all very pleasant and cheerful and keep me well informed.
Kind regards.
Excellent service and great staffing for all of the residents, who are very well looked after. Located in a quiet area with good access to the local shops and nearby amenities. Also well location the seaside town in Deal, Kent we are very happy. With the services for our mother, who is a resident of the home.
Many thanks for your kind feedback. Comments received help us enormously to continually review our service.
We had to find somewhere for my mother at short notice last Autumn as she was discharged from hospital and could no longer cope on her own. The hospital found a place at St Winifred's which we had imagined would be short term while we searched for permanent care (I have to admit my knowledge of St Winifred's dates from the 80's and trust me it has changed a lot). 8 months later and mum is still there, really happy, cared for, and most of all safe. The team at St Winifred's are absolutely lovely, the atmosphere is caring and warm, I am so glad a place came up when we needed it. I would thoroughly recommend it.
Many thanks
My wife spent her last few weeks in the home, unfortunately, she passed away. The home looked after her extremely well and I know she was made really comfortable and happy whilst she was there. Although my wife was only at the home for a short time, they did a fantastic job looking after her.
Kind regards.
My mother-in-law was only at the home for a short time as unfortunately, she passed away on the 10th. Whilst she was there, they took extremely good care of her, she was quite unwell and they made her comfortable and happy in her last few weeks. We are extremely great full to all the staff for the attention and compassion they gave her during her last few weeks.
Take care and kind regards.
The staff are so good to him and nothing is too much trouble for them. Since the pandemic things are a little harder for the staff, residents and relatives but thankfully Dad is on the ground floor and I can 'speak' to him through the window when I take his TV paper.
Also since the pandemic, the relatives get a weekly report from the Manager so we all know how the staff are coping, what is happening and how our relatives are.
I know if I have any concerns I can ring and get any answers I need.
Fab place, fab staff - says it all.
Kind regards.
The staff at St. Winifred's are always approachable, professional and friendly. They show an incredible amount of care and affection towards their residents. During the Covid crisis, we have been very impressed by their commitment to keeping residents safe and keeping relatives informed of progress. During 'lockdown', my mother celebrated a milestone birthday. Obviously, family members were unable to be with her in person but the staff went above and beyond expectations, making sure her birthday was celebrated and that she had a very special day. This is just one example of the personal care and attention my mother has received during her time at the home.
Thank you for your feedback.
Due to various health issues in the past, every hospital visit/stay was organised with thought relieving me of that burden.
The group had the foresight to stop visitors almost 2 weeks before other Care Homes, thus protecting Staff and Residents.
We are thankful that possibly that is the reason why there have been no cases of Covid-19 at St Winifreds. Regular updates are sent, which keep us well informed.
The Management and the Staff are doing an exemplary job in these challenging times.
Kind regards.
I know all of this because every week the Manager emails a newsletter tellings us what's going on and keeping us up to date, we also have pictures of our relatives, which are lovely to see after so long.
I am very happy my mother is there, the girls (and boys) are all so lovely, I phone regularly and the staff are always happy to take my calls.
Kind regards.
I’d like to say a big thank you to them all especially for their work and amount of effort they have all endured due to the ongoing Coronavirus scare. Very well done!
Thanks for taking the time to leave this message.
He seems much more relaxed after leaving hospital and says how good the staff are.
We find the staff are friendly, polite and caring.
Our mother was only at the home for a short time but throughout that time the care was excellent. The staff were always cheerful and helpful and had a lovely relationship with the residents. The place was very clean and Mum always looked well cared for - they would always get medical help if in any doubt about her health.
The pleasure was all ours, you are very welcome and thank you for your kind words. Your mother was a wonderful lady.
One of my dear friends was looking for a care home as he was not capable of looking after himself. This care centre was recommended. My friend is now getting top quality care 24/7. I found all the staff are very nice and friendly. The decor is nice.
Thank you so much for your support and it's a pleasure to care for your friend.
Any questions are dealt with promptly and efficiently. My friend has settled in well and is gradually accepting her situation with the help of caring staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 January 2021Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (26) & Events (0)
- 30 Jul 2026
Our Care Home in Deal was bursting with colour as we celebrated our annual Mardi Gras themed barbecue. We transformed our garden with vibrant backdrops, colourful bunting and festive hanging...
- 16 Jul 2026
We were delighted to welcome relatives to our Care Home in Deal for one of our regular relatives' meetings. It was a lovely opportunity to share updates about life in...
- 25 Jun 2026
Here at our Care Home in Deal, we are very fortunate to have wonderful links with our local community and access to fantastic visiting entertainers and activity providers. One of...
There are no upcoming events for St Winifreds Care Centre.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Nellsar Care Homes
- 30 Jun 2021Recipient: Nellsar Care Homes
- 28 Feb 2020Recipient: Nellsar Care Homes
Accreditations
There are no accreditations posted yet for St Winifreds Care Centre.
Meet the Team (6)

Tracy joined Nellsar in February 2022, bringing with her over 30 years of experience in the social care sector.
Having worked in various roles in residential Care Homes from the age of 16, Tracy’s career changed direction when she decided to become a Trainer and achieved a degree in Education. Tracy then worked as a Lecturer in Health and Social Care and Early Years, helping people begin or progress their nursing or care careers. Passionate about making a difference, Tracy enjoys helping her teams develop their skills. She works to ensure comforting environments and a superior person-centred care provision for all our residents.

Wendy has worked at St Winifred's Care Centre since 1985; she was a part of the team when Nellsar bought the Care Home in 1999; "I started my journey as a Carer and soon worked my way up to a Senior Carer. I then became head of our St Andrews Unit and am now Head of Residential which I am very proud of."
Wendy has gained a lot of qualifications since working for Nellsar; "I have completed my NVQ Levels 2 and 3 in Health and Social Care. I have also completed a lot of training for Dementia and End-of-life Care, to name a few, which has been vital to improving my knowledge and understanding of our residents' needs."
Taking great pride in her role, Wendy ensures our residents are provided with the highest level of care – "We really are a family unit." And she cites her biggest accomplishment as coming runner-up in the Kent Care Awards where her contribution to care was acknowledged.

Athulya joined the team at St. Winifred Care Home as a Registered Nurse in 2022. A passionate Skincare Champion for our residents, Athulya enjoys talking to them and learning all about their lives; “I love supporting our ladies and gentlemen in their care, and their everyday needs, to ensure their time with us is special.”

Having first started at St Winifred's Care Centre as a Carer, Janey soon realised her skills would be better utilised for housekeeping; "I worked my way up to Head of Housekeeping which I’m very happy about."
Janey takes a lot of pride in ensuring the Home is kept clean and looks respectable at all times; "Myself and my team work hard to ensure the Home is kept clean to the highest standard."
St. Winifreds is currently undergoing a full makeover which Janey is very excited to see and to be a part of.

Tina loves her job and she is passionate about bringing person-centred, meaningful activities to all of our wonderful residents; "Recreation is not just fun and games – although it is an amazing part of it. I love making our residents smile, but it is also about ensuring our residents feel secure, heard and comfortable in their own homes. It is important to remember who they are and to cherish this."
Having previously worked at a day centre, Tina has been part of the team at St. Winifred's Care Centre since 2020; "I love working for Nellsar and their values resonate with me. I have an NVQ Level 2 along with various other certificates. I have a passion to enhance our residents’ lives. I have worked as Recreation and Well-Being Lead since 2021."

Maxine is a versatile team member having worked in most departments; she has a good understanding of the Home and why each role is so important; "I’ve only worked at St Winifred's Care Centre since 2022 but feel like I’ve really settled into the Nellsar family and feel supported by my team. I love my role as a Carer which I find very rewarding. I love to put a smile on the resident's faces and make them laugh with my bad, out-of-tune singing."
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