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- St Winifreds Care Centre care home

The staff took the time to get to know Mum and she was more than just a resident.A W(Daughter of Resident/Service User)

I'm so happy my mother is a resident there. The staff are all amazing, warm, friendly, professionalCharles A(Son of Resident/Service User)


The staff took the time to get to know Mum and she was more than just a resident.A W(Daughter of Resident/Service User)

I'm so happy my mother is a resident there. The staff are all amazing, warm, friendly, professionalCharles A(Son of Resident/Service User)


Located in the picturesque seaside town of Deal in Kent, St Winifreds is a residential and general nursing care home providing specialist care for older people, including those with a diagnosis of dementia. With 53 rooms, the Home is set in a Grade II listed building with purpose-built extensions and outstanding amenities. The team cares for residents with dignity, empathy and understanding, and are fully trained to a high level...
Care Provided by St Winifreds Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Laundry services included. Hairdresser and Chiropodist not included. NHS-Funded Nursing Care (FNC) is additional to fees shown. Fees may differ from above basic pricing dependent on specific care needs and this will be discussed on the completed needs assessment prior to admission.
The price(s) shown are provided by the care home. Contact St Winifreds Care Centre for full pricing details and T&Cs.
Contact St Winifreds Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nellsar Care Homes
- Private Owned
Person in charge
- Tracy Wright(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (51)
- Couples/Companion Rooms (3)
Visiting
- The home maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch if booked in advance.
Parking
- There is plenty of onsite parking.
St Winifreds Care Centre Reviews (98)
St Winifreds Care Centre has a Review Score of 9.8 (9.833) out of 10, based on 36 reviews in the last 2 years.
Over all time St Winifreds Care Centre has 98 reviews.
St Winifred's is an extremely clean and tidy, well organised and maintained care home. It is well staffed and all staff, from the manager to cleaners, are very friendly and accommodating in dealing with residents in a caring and professional way. They always have time to talk and interact with the residents and visitors and assist, if required, with feeding the residents. There are plenty of activities and entertainment and a monthly newsletter. We are kept informed of any changes to my mother's care plan. As a family, we are very happy that mum is there with no worries.
Staff are professional, caring and cooperative.
The food is very good.
The staff always take great care in looking after patients with all they do.
Would highly recommend.
She was in and out of hospital for several months had respite in a hospital. Went home and was back in hospital quickly. She went into another care home for several days but it was a desperate place. My wife found St Winifreds and mother moved there - thank god!!
I am very happy with the care my mother is receiving. The staff seem to understand he rneeds and care of her in a sympathetic and dignified manner.
A good, well-situated facility, very clean, good activities programme. Stunning outside space. Caring and proactive staff who seem to go the extra mile to ensure residents enjoy the home.
She has a lovely room overlooking the garden - Couldn't be better for her. She has good food, activities, outings. Coffee and tea are regularly offered to her visitors. Friends who ring to speak to mum are always impressed with staff. I'm so lucky to have found this home for my mum.
My mother has just been admitted on a respite care basis to St Winifred's in Deal. From the moment I contacted the home I was supported in a professional, caring and welcoming manner reassuring both me (and my mother) that this home was the right choice for my mother's needs. All of the staff are friendly, approachable and professional and go out of their way to help in any way they can.
The Assistant Manager easily established a good working relationship with both my mother and I and was able to sort out any issues we had quickly, effectively and efficiently. She treated us in a professional and calm manner treating us with honesty, respect and consideration. Her friendly, calm, approachable attitude is a true credit to her and to the care home.
Friendly professional staff. Always show compassion and approachable to discuss any worry.
Both my husband and my mother have and still are here. In my ninety-nine-year-old mother's care, I have been very involved and more than satisfied. Recommending residents over time.
I have a lovely room that is kept really clean.
I look forward to coming here.
The housekeepers do a really good job keeping my room spotless.
I never thought dad would settle when he came in 15 months ago but now he wouldn't want to be anywhere else.
It was a difficult decision to put my mum into a care home but her Alzheimers and vascular dementia made it increasingly difficult to manage her in her own home. She is generally very happy in St Winifreds and all the carers are extremely caring and provide the correct support for her.
My mother has been at St Winifred's Residential Care Centre following a damaging second stroke in 5 years. She has use of a light and airy single room with ensuite facilities. The staff are very caring and helpful and although the home is quite small, my mother receives good attention at all times. She seems very happy here and we as relatives are happy for her. There is a good feel in the home and there are good deals on offer. Thank you.
I have been here for two years. I am very pleased with all aspects of the service,
My mother passed away peacefully on 22nd September 2016 having been a resident at St Winifred's Residential Care Centre for the last 18 years. She has always been treated with the utmost care and respect. My mother has always been happy and her end of life care was excellent. This care home is a fine establishment and I would recommend it highly.
This home is professionally run and I have no faults to say of but I would recommend this home to anyone.
My husband was a resident for almost seven years, and was always looked after very well, with great respect to which means a lot. In the final days the staff were amazing and the last days and leading to the final hour they were all exceptional. Those carers really care. Every word spoken to me was gentle and carefully chosen. I was dreading his death, how he would go, but it was a beautiful experience, and he slowly drifted away. The whole thing was so dignified and I was never left alone, the carers were there. Be proud of management and staff of St Winifreds.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 January 2021Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (26) & Events (0)
- 30 Jul 2026
Our Care Home in Deal was bursting with colour as we celebrated our annual Mardi Gras themed barbecue. We transformed our garden with vibrant backdrops, colourful bunting and festive hanging...
- 16 Jul 2026
We were delighted to welcome relatives to our Care Home in Deal for one of our regular relatives' meetings. It was a lovely opportunity to share updates about life in...
- 25 Jun 2026
Here at our Care Home in Deal, we are very fortunate to have wonderful links with our local community and access to fantastic visiting entertainers and activity providers. One of...
There are no upcoming events for St Winifreds Care Centre.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Nellsar Care Homes
- 30 Jun 2021Recipient: Nellsar Care Homes
- 28 Feb 2020Recipient: Nellsar Care Homes
Accreditations
There are no accreditations posted yet for St Winifreds Care Centre.
Meet the Team (6)

Tracy joined Nellsar in February 2022, bringing with her over 30 years of experience in the social care sector.
Having worked in various roles in residential Care Homes from the age of 16, Tracy’s career changed direction when she decided to become a Trainer and achieved a degree in Education. Tracy then worked as a Lecturer in Health and Social Care and Early Years, helping people begin or progress their nursing or care careers. Passionate about making a difference, Tracy enjoys helping her teams develop their skills. She works to ensure comforting environments and a superior person-centred care provision for all our residents.

Wendy has worked at St Winifred's Care Centre since 1985; she was a part of the team when Nellsar bought the Care Home in 1999; "I started my journey as a Carer and soon worked my way up to a Senior Carer. I then became head of our St Andrews Unit and am now Head of Residential which I am very proud of."
Wendy has gained a lot of qualifications since working for Nellsar; "I have completed my NVQ Levels 2 and 3 in Health and Social Care. I have also completed a lot of training for Dementia and End-of-life Care, to name a few, which has been vital to improving my knowledge and understanding of our residents' needs."
Taking great pride in her role, Wendy ensures our residents are provided with the highest level of care – "We really are a family unit." And she cites her biggest accomplishment as coming runner-up in the Kent Care Awards where her contribution to care was acknowledged.

Athulya joined the team at St. Winifred Care Home as a Registered Nurse in 2022. A passionate Skincare Champion for our residents, Athulya enjoys talking to them and learning all about their lives; “I love supporting our ladies and gentlemen in their care, and their everyday needs, to ensure their time with us is special.”

Having first started at St Winifred's Care Centre as a Carer, Janey soon realised her skills would be better utilised for housekeeping; "I worked my way up to Head of Housekeeping which I’m very happy about."
Janey takes a lot of pride in ensuring the Home is kept clean and looks respectable at all times; "Myself and my team work hard to ensure the Home is kept clean to the highest standard."
St. Winifreds is currently undergoing a full makeover which Janey is very excited to see and to be a part of.

Tina loves her job and she is passionate about bringing person-centred, meaningful activities to all of our wonderful residents; "Recreation is not just fun and games – although it is an amazing part of it. I love making our residents smile, but it is also about ensuring our residents feel secure, heard and comfortable in their own homes. It is important to remember who they are and to cherish this."
Having previously worked at a day centre, Tina has been part of the team at St. Winifred's Care Centre since 2020; "I love working for Nellsar and their values resonate with me. I have an NVQ Level 2 along with various other certificates. I have a passion to enhance our residents’ lives. I have worked as Recreation and Well-Being Lead since 2021."

Maxine is a versatile team member having worked in most departments; she has a good understanding of the Home and why each role is so important; "I’ve only worked at St Winifred's Care Centre since 2022 but feel like I’ve really settled into the Nellsar family and feel supported by my team. I love my role as a Carer which I find very rewarding. I love to put a smile on the resident's faces and make them laugh with my bad, out-of-tune singing."
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Winifreds Care Centre to verify any information. View our terms and conditions. St Winifreds Care Centre has an Enhanced Service -more info.