Laundry services included. Hairdresser and Chiropodist not included. NHS-Funded Nursing Care (FNC) is additional to fees shown. Fees may differ from above basic pricing dependent on specific care needs and this will be discussed on the completed needs assessment prior to admission.
These prices are only a guideline, please contact St Winifreds Care Centre to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
The home maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch if booked in advance.
There is plenty of onsite parking.
St Winifreds Care Centre has a Review Score of 9.7 (9.668) out of 10, based on 32 reviews in the last 2 years.
Over all time St Winifreds Care Centre has 82 reviews.
5.0 out of 5
Thank you for such wonderful feedback. It is so helpful for families looking to choose a care facility and feedback that helps the staff know what an amazing standard of care they are delivering. Many thanks.
5.0 out of 5
We are so grateful for your feedback that will help others when looking for a safe, caring environment for their loved one. It was an absolute privilege to care for your dear mum and to support you as a family during such an emotional time. Kind regards to you all.
4.0 out of 5
Thank you for your review which is a great way for us to measure the service we are giving and plan areas to concentrate on for further development.
Kind regards.
4.0 out of 5
Many thanks for taking the time to give your feedback and we will ensure the details are used in our focus planning for future services. If you can make any suggestions for improvement we would gladly receive them. Kind regards.
5.0 out of 5
Wow, what a wonderful review and so appreciated by us all. It is very helpful to receive feedback on our service and we are grateful you took the time to submit your opinion. Many, many thanks.
4.0 out of 5
Many thanks for your review; we appreciate feedback as it helps us focus on improving our service. If you have any suggestions on how we can improve, they would be gratefully received. Kind regards.
5.0 out of 5
Many thanks for your feedback. It is a delight to know that the staff have provided such a good service and that this has supported you all during such a sad time. I will make sure the staff are aware of the difference they make with the care they give.
Best wishes to you all.
4.0 out of 5
Your feedback is appreciated and it helps us to measure our service and also to help people looking for care services to have customer feedback. Thank you for taking the time to help us.
5.0 out of 5
Thank you very much for your valuable feedback which we will share with the staff. We are constantly reviewing our service and wonder if you have any suggestions on how we could improve your mother's activities experience. Any suggestions could be discussed with the staff and will be gratefully received.
4.0 out of 5
Many thanks for your feedback which is so helpful for improvement planning.
Kind regards.
5.0 out of 5
I am so happy that your dad's respite stay was comfortable and that it helped you feel reassured with the difficult decisions you had to make. We definitely hope to see you all again soon, when the need arises.
Thank you for taking the time to give your feedback, as it will certainly help other people who will also be nervous of making the same decisions.
Take care.
4.0 out of 5
Many thanks for taking the time to give your feedback on the service received by your husband. We are grateful and use the information to drive improvement planning.
Kind Regards.
5.0 out of 5
What an amazing feedback review; thank you so much for taking the time to complete the review.
We are delighted that our service is at a good standard and is recognised and appreciated.
Many thanks again.
5.0 out of 5
Many thanks for your fantastic feedback. We will ensure the staff are made aware of the five stars you awarded them in all areas, which helps them appreciate how well they provide good care. Kind regards.
3.0 out of 5
I am very sorry you had some concerns, and I hope the contact made with you by the manager was helpful. I understand you have had a chat, and the manager is looking at ways to ensure the doorbell is heard in more areas for a quicker response during periods when the admin office is closed. I believe the manager also shared our redecoration programme with you, which has been underway for several months with a conclusion expected at the end of September, which will certainly brighten the walls you mentioned. I hope that the personal information shared will have reassured you in respect of access to the shower and the freedom for residents to wander has been explained with measures we take to protect the privacy of residents whilst also encouraging activity, recreation and socialising.
Once again, I am sorry these points caused you concern, and I am happy to discuss further if you feel this is necessary.
Wishing you all the best and assurance that we will continue to care for your mum to the highest standards.
5.0 out of 5
Thank you so much for taking the time to give your important feedback.
I am delighted your and your relative's experience is positive, please feel very welcome to give us any suggestions for how we could improve further.
Kind regards.
5.0 out of 5
Thank you.
It is so rewarding to have such positive feedback, we all work so hard to meet high standards and high expectations and such feedback gives us reassurance of the service we are giving.
Kind regards
5.0 out of 5
Many thanks for taking the time to give us feedback, and I am delighted that your opinions are positive.
5.0 out of 5
Many thanks for taking the time to give feedback, and I am so pleased that you have received such a positive experience in what is a challenging time for you and your partner. If you have any suggestions on how we could have scored a full set of five stars, we would be extremely appreciative and attentive to your thought.
Wishing you and your partner well on behalf of all of us at Nellsar.
5.0 out of 5
Dear Pauline, thank you so much for taking the time to give feedback on our service. This is invaluable in feeding back to staff how well they have performed in their roles but also provides those currently looking for home reassurance during a difficult decision-making time.
We wish you well, and please feel very welcome to pop in for a chat if you are passing.
Kind regards.
The Review Score of 9.7 (9.668) out of 10 for St Winifreds Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Tracy joined Nellsar in February 2022, bringing with her over 30 years of experience in the social care sector.
Having worked in various roles in residential Care Homes from age 16, Tracy’s career changed direction when she decided to become a Trainer and achieved a degree in Education. Tracy then worked as a Lecturer in Health and Social Care and Early Years, helping people begin or progress their nursing or care careers. Passionate about making a difference, Tracy enjoys helping her teams develop their skills; She works to ensure comforting environments and a superior person-centred care provision for all our residents.
Wendy has worked at St Winifred's Care Centre since 1985; she was a part of the team when Nellsar bought the Care Home in 1999; "I started my journey as a Carer and soon worked my way up to a Senior Carer. I then became head of our St Andrews Unit and am now Head of Residential which I am very proud of."
Wendy has gained a lot of qualifications since working for Nellsar; "I have completed my NVQ Levels 2 and 3 in Health and Social Care. I have also completed a lot of training for Dementia and End-of-life Care, to name a few, which has been vital to improving my knowledge and understanding of our residents' needs."
Taking great pride in her role, Wendy ensures our residents are provided with the highest level of care – "We really are a family unit." And she cites her biggest accomplishment as coming runner-up in the Kent Care Awards where her contribution to care was acknowledged.
Athulya joined the team at St. Winifred Care Home as a Registered Nurse in 2022. A passionate Skincare Champion for our residents, Athulya enjoys talking to them and learning all about their lives; “I love supporting our ladies and gentlemen in their care, and their everyday needs, to ensure their time with us is special.”
Having first started at St Winifred's Care Centre as a Carer, Janey soon realised her skills would be better utilised for housekeeping; "I worked my way up to Head of Housekeeping which I’m very happy about."
Janey takes a lot of pride in ensuring the Home is kept clean and looks respectable at all times; "Myself and my team work hard to ensure the Home is kept clean to the highest standard."
St. Winifreds is currently undergoing a full makeover which Janey is very excited to see and to be a part of.
Tina loves her job and she is passionate about bringing person-centred, meaningful activities to all of our wonderful residents; "Recreation is not just fun and games – although it is an amazing part of it. I love making our residents smile, but it is also about ensuring our residents feel secure, heard and comfortable in their own homes. It is important to remember who they are and to cherish this."
Having previously worked at a day centre, Tina has been part of the team at St. Winifred's Care Centre since 2020; "I love working for Nellsar and their values resonate with me. I have an NVQ Level 2 along with various other certificates. I have a passion to enhance our residents’ lives. I have worked as Recreation and Well-Being Lead since 2021."
Maxine is a versatile team member having worked in most departments; she has a good understanding of the Home and why each role is so important; "I’ve only worked at St Winifred's Care Centre since 2022 but feel like I’ve really settled into the Nellsar family and feel supported by my team. I love my role as a Carer which I find very rewarding. I love to put a smile on the resident's faces and make them laugh with my bad, out-of-tune singing."
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