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- St Winifreds Care Centre care home

The staff took the time to get to know Mum and she was more than just a resident.A W(Daughter of Resident/Service User)

I'm so happy my mother is a resident there. The staff are all amazing, warm, friendly, professionalCharles A(Son of Resident/Service User)


The staff took the time to get to know Mum and she was more than just a resident.A W(Daughter of Resident/Service User)

I'm so happy my mother is a resident there. The staff are all amazing, warm, friendly, professionalCharles A(Son of Resident/Service User)


Located in the picturesque seaside town of Deal in Kent, St Winifreds is a residential and general nursing care home providing specialist care for older people, including those with a diagnosis of dementia. With 53 rooms, the Home is set in a Grade II listed building with purpose-built extensions and outstanding amenities. The team cares for residents with dignity, empathy and understanding, and are fully trained to a high level...
Care Provided by St Winifreds Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Laundry services included. Hairdresser and Chiropodist not included. NHS-Funded Nursing Care (FNC) is additional to fees shown. Fees may differ from above basic pricing dependent on specific care needs and this will be discussed on the completed needs assessment prior to admission.
The price(s) shown are provided by the care home. Contact St Winifreds Care Centre for full pricing details and T&Cs.
Contact St Winifreds Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nellsar Care Homes
- Private Owned
Person in charge
- Tracy Wright(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (51)
- Couples/Companion Rooms (3)
Visiting
- The home maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch if booked in advance.
Parking
- There is plenty of onsite parking.
St Winifreds Care Centre Reviews (98)
St Winifreds Care Centre has a Review Score of 9.8 (9.833) out of 10, based on 36 reviews in the last 2 years.
Over all time St Winifreds Care Centre has 98 reviews.
Trying to arrange care for my sister from 500 miles away was not easy. St W's and the management team made it an experience that was reassuring and effective. Since initial respite care my sister has settled in to full residency with success, she feel safe, secure and care for my daily phone calls to my sister reveal a staff and care team that are genuine and personable- my sister's opinion and delight.
Thank you, you really did have a challenge making such important decisions from such a distance. I am delighted that the team supported you well and even more delighted that your sister has settled in and become an important new member to our Nellsar family.
We attended the Hawaiian BBQ at the home, what an absolutely great time we all had. The food was great, the staff were very happy also my mum had a great time. So nice to be outside with our mum. The garden was well decorated everything was just fab. Well done everyone you all work so hard and we appreciate all you do. Thank you all.
Thank you very much for your great review ....... I was also there and was amazed at how well attended the event was. Getting together is always good fun and I think the next one is already being planned !
Such an excellent care given team, so pleased with my mother in law's care and the whole team are friendly and welcoming. Always trying to make sure that my mother in law is comfortable at all times. We can't thank you enough. Due to our recommendation a close friend has also placed their mother in st Winifred's and they are also so pleased with the care given.
Wow ! What a wonderful review and we are delighted to know we are reaching high standards whilst looking after your family member. Your feedback is so helpful to us but also to prospective new clients who maybe currently looking for information to support their care home choices.Thanks you.
There are so many activities on offer for the residents, and despite my Mum's difficulties, they try to include her in as much as possible. I am so grateful for her care at St Winifred's and would recommend it to anyone.
Hi, This is wonderful to hear and thank you for taking the time to give your feedback. If you or your mum can make any suggestions on how we raise the Food and Drink category to 5 stars please don't hesitate to contact us.Kind regards.
We live in California and this was the first time we saw my grandma at St Winifreds. It seems that she is exceptionally well taken care of. Wehn we visit she is out of her room, sitting in the sun. She is regularly offered snacks and refreshments. The staff go above and beyond to ensure she is comfortable and happy. Furthermore, they have made our visits with her so happy and welcomed us into the home too. We really appreciate it!
Hi Natalie,I am delighted that you have been able to spend some time at St Winifred's and more importantly with your grandma and we had some sunshine to make you feel at home!Thank you for your feedback which is so valuable, if you can suggest any areas where we could improve please do not hesitate to let us know.Kind regards and safer back to California!
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St Winifreds had a barbecue for residents and guests. The afternon was fantastic, the care given to making it an enjoyable time for everyone was second to none. Well done St Winifreds and thank you.
Hi,I completely agree, I was there too and the afternoon was fun, friendly and very hot! Thank you for taking the time to give your feedback.Kind regards,
Really pleased with St Winifreds Care Centre. My mother has changed for the better. It has been an emotional curve for myself as well as mother on this journey. All carers, managers and staff are amazing and approachable. Thank you.
Thank you very much for your excellent feedback. I am delighted that your mother receiving care has been such a positive experience and your words leave me feeling so proud of the whole team.Kind regards
I am SO pleased that my brother has a room at St WInifreds. His situation at home was becoming untenable and St Winifreds has provided the care he needs. He is now eating and sleeping well, has his nursing needs cared for, and I feel that he has his sense of humour back.
Hi, I am so pleased that you chose St Winifreds and that your brother is receiving excellent care. Having his sense of humour back must be a great reassurance that you made a good choice and I sincerley hope you enjoy your visits to see him.Kind regards,Alison
Her admission to St Winifreds has taken away a lot of stress for all concerned. After 4 weeks Mum is still finding it difficult to adapt to her new living arrangements but we continue to hope that she will settle down soon!
Many thanks for your feedback and I sincerely hope that your mum settles in further as soon as possible. We welcome any suggestions you may have to facilitate this and will continue to support her and her needs with the best care and attention.Kind regards Alison
My room is like a bedroom at home and is such a massive improvement to a room in a hospital. I do not mean to criticise the hospitals, as they have a different role to play.
Thank you very much for your lovely feedback and we are delighted to be able to support you and your family. If you have any suggestions on how we can develop our service further we would welcome your views. Kindest regards.
incredible. So a very big thank you to all the staff members.
Many thanks for your wonderful feedback. It is fantastic to hear that the service being provided to everyone involved is of a high standard and clearly, it has made such a difficult situation a little easier to bear. Please accept my sincere condolences and thank you for giving us the opportunity to provide the care you all needed.
I thought St Winifreds was the best home I had seen (being an ex-carer) they bent over backward. The care they go to to look after my husband was brilliant. I could not ask for better service. Just excellent for everything.
Thank you so much for leaving your review. As an ex-carer, you will know only too well that staff do not always get the appreciation they deserve so this is a welcome tribute. Your comments will help future residents and their families to make their care home choices with some confidence. Thank you once again.
The management and staff are excellent compared to the last home. St Winifreds is so much better. Wished I had moved my Sister earlier.
We are delighted that the move made by your sister has been positive and we are pleased you chose St Winifred's. If you have any suggestions on how we could raise any areas of our service we would be grateful for your advice. Many thanks.
My mum was a resident of St Winifreds Care Centre for a couple of months. She arrived not very enthusiastic but soon settled in and enjoyed the social element of this lovely home. Her care was outstanding. She enjoyed a very varied menu with the food fresh on site. Sadly Mum passed and she was treated with care and dignity. I can't thank St Winifred's carers and staff enough.
Please accept my heartfelt condolences on the passing of your dear mum. I am so delighted that your experience and of course your mum's experience, was so positive. Your feedback is great to hear as it helps us appraise our service, give lovely feedback to the staff and very importantly it helps...
On a visit to see family members today, the whole experience was wonderful. I left my mother sitting in the car nearby while I went to see if I could park there. I met a young carer outside who couldn't have been more helpful and took me to the office where the charming lady in admin sorted me out. We had a lovely time with our family, who were obviously happy and well cared for in a very nice double room. We had a great time catching up and hope to go back in a couple of weeks.
Thank you so much for sharing your positive experience at St Winifreds. Your opinion is very important to us and means a lot to the whole team.
Throughout the time my sister has resided with you I feel she has been treated with much kindness, respect and dignity.
Thank you for such wonderful feedback. It is so helpful for families looking to choose a care facility and feedback that helps the staff know what an amazing standard of care they are delivering. Many thanks.
My mum was a resident from December 2022 until she passed in June 2024. The care she received was second to none. The staff took the time to get to know Mum and she was more than just a resident. Mum loved the activities, always having freshly painted nails, knitting, singing and quizzes. The end-of-life care they provided was incredible. They were kind, compassionate and so gentle with Mum and us as a family. We camped out there for 4 days and they made us meals, washed our clothes and provided towels for a shower. Nothing was too much trouble. The home itself is clean and secure and the food always smells delicious. You won't find a better home or staff to take care of your loved ones. They treat them like family.
We are so grateful for your feedback that will help others when looking for a safe, caring environment for their loved one. It was an absolute privilege to care for your dear mum and to support you as a family during such an emotional time. Kind regards to you all.
Very pleasant home with welcoming and helpful staff. Cleanliness and security are very important, all visitors are encouraged to think about the security of residents and to leave doors and gates secure. Care and medical support is provided professionally and always with empathy. All staff in all areas seem to be cheerful and happy to work and provide any assistance at any time.
Kind regards.
My brother was transferred from a hospice to St Winifred's for end-of-life care. It was his wish to go there and they looked after his needs/problems extremely well. He was happy and comfortable and was grateful to all the staff for looking after him. My wife and I extend our thanks for all the care they gave my brother and can recommend the care home to anyone wishing and in need of their service.
Many thanks for taking the time to give your feedback and we will ensure the details are used in our focus planning for future services. If you can make any suggestions for improvement we would gladly receive them. Kind regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 January 2021Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (26) & Events (0)
- 30 Jul 2026
Our Care Home in Deal was bursting with colour as we celebrated our annual Mardi Gras themed barbecue. We transformed our garden with vibrant backdrops, colourful bunting and festive hanging...
- 16 Jul 2026
We were delighted to welcome relatives to our Care Home in Deal for one of our regular relatives' meetings. It was a lovely opportunity to share updates about life in...
- 25 Jun 2026
Here at our Care Home in Deal, we are very fortunate to have wonderful links with our local community and access to fantastic visiting entertainers and activity providers. One of...
There are no upcoming events for St Winifreds Care Centre.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Nellsar Care Homes
- 30 Jun 2021Recipient: Nellsar Care Homes
- 28 Feb 2020Recipient: Nellsar Care Homes
Accreditations
There are no accreditations posted yet for St Winifreds Care Centre.
Meet the Team (6)

Tracy joined Nellsar in February 2022, bringing with her over 30 years of experience in the social care sector.
Having worked in various roles in residential Care Homes from the age of 16, Tracy’s career changed direction when she decided to become a Trainer and achieved a degree in Education. Tracy then worked as a Lecturer in Health and Social Care and Early Years, helping people begin or progress their nursing or care careers. Passionate about making a difference, Tracy enjoys helping her teams develop their skills. She works to ensure comforting environments and a superior person-centred care provision for all our residents.

Wendy has worked at St Winifred's Care Centre since 1985; she was a part of the team when Nellsar bought the Care Home in 1999; "I started my journey as a Carer and soon worked my way up to a Senior Carer. I then became head of our St Andrews Unit and am now Head of Residential which I am very proud of."
Wendy has gained a lot of qualifications since working for Nellsar; "I have completed my NVQ Levels 2 and 3 in Health and Social Care. I have also completed a lot of training for Dementia and End-of-life Care, to name a few, which has been vital to improving my knowledge and understanding of our residents' needs."
Taking great pride in her role, Wendy ensures our residents are provided with the highest level of care – "We really are a family unit." And she cites her biggest accomplishment as coming runner-up in the Kent Care Awards where her contribution to care was acknowledged.

Athulya joined the team at St. Winifred Care Home as a Registered Nurse in 2022. A passionate Skincare Champion for our residents, Athulya enjoys talking to them and learning all about their lives; “I love supporting our ladies and gentlemen in their care, and their everyday needs, to ensure their time with us is special.”

Having first started at St Winifred's Care Centre as a Carer, Janey soon realised her skills would be better utilised for housekeeping; "I worked my way up to Head of Housekeeping which I’m very happy about."
Janey takes a lot of pride in ensuring the Home is kept clean and looks respectable at all times; "Myself and my team work hard to ensure the Home is kept clean to the highest standard."
St. Winifreds is currently undergoing a full makeover which Janey is very excited to see and to be a part of.

Tina loves her job and she is passionate about bringing person-centred, meaningful activities to all of our wonderful residents; "Recreation is not just fun and games – although it is an amazing part of it. I love making our residents smile, but it is also about ensuring our residents feel secure, heard and comfortable in their own homes. It is important to remember who they are and to cherish this."
Having previously worked at a day centre, Tina has been part of the team at St. Winifred's Care Centre since 2020; "I love working for Nellsar and their values resonate with me. I have an NVQ Level 2 along with various other certificates. I have a passion to enhance our residents’ lives. I have worked as Recreation and Well-Being Lead since 2021."

Maxine is a versatile team member having worked in most departments; she has a good understanding of the Home and why each role is so important; "I’ve only worked at St Winifred's Care Centre since 2022 but feel like I’ve really settled into the Nellsar family and feel supported by my team. I love my role as a Carer which I find very rewarding. I love to put a smile on the resident's faces and make them laugh with my bad, out-of-tune singing."
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